6981 results found

1. Space Bar Shortcut for Hand Tool

   InDesign CC 2019 Running on OS High Sierra

   Just started up program to find the space bar shortcut for the hand tool is not working. Checked Adobe Illustrator CC 2019 and short-cut is also not working.

   8 votes

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   19 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. Alt key modifier keeps toolbar active after use when zooming in using scroll wheel

   Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

   Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

   It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

   Another sequence could be, select rectangle tool, draw shape, zoom into check alignment (alt+scroll), tap V to switch back to selection tool to adjust size. DOH! there's that view menu again!

   Super frustrating guys!

   Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

   Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

   It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

   … more

   8 votes

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   As per our understanding the issue is as follows:
   Launch InDesign.
   1. Press alt+scroll using the mouse wheel to zoom in/out.
   2. InDesign switches focus to the menu-bar so that the next keyboard press will enact the menu shortcut.
   3. Type F, E, L, or T after using alt+scroll

   Result:
   Menu entry is opened from the control strip (example View menu as soon as you hit the V key).

   Expected:
   Key press should select the suitable tool denoted by that key

   This has been the behavior since quite long and does not look like a break in behavior.
   Please can you confirm?

   Thanks

3. Stroke Drawing Order not working

   InDesign 2019 on MacOS 10.13.6

   Steps to reproduce
   Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.

   Expected result
   Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"

   Actual result
   Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
   If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.

   •  

   8 votes

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   In the Table Setup dialog, do the following:

   In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.

   In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.

   In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.

   Most probably this should help you get the results you are after. Try this out and let us know if it helps.

   Adobe InDesign team

4. Links panel

   When you highlight a link in the document, it used to highlight the corresponding image in the links panel, so you could easily edit or replace, instead of having to scroll through the links panel trying to identify the asset from the thumbnail. A minor workflow thing but it makes a difference. Would love to have this feature back in.

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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5. InDesign CC 2019 workspace loading incorrectly

   when I open the program -workspace loading incorrectly
   when I open a new document - workspace falls
   when I close the document - workspace falls

   InDesign CC (14.0.1.209)
   Windows 10, 64-bit
   2 monitors

   ((((((((((((((((((((((((((((((

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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6. InDesign Performance issue: Lag in reflowing of text in a document with large number of footnotes

   iMac (21.5-inch, Late 2015)
   macOS Sierra
   2.8 GHz Intel Core i5
   16gb Ram
   Indesign 14.0.1

   Reflowing Bug when Resizing Text Box with Footnotes. As you can see in the video, the following page turns blank when I resize a text box to fit more content. Also, every I do this, the lag is noticeable. I tried with InDesign CC2018 and its more responsive.

   • 

   8 votes

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

7. Printing Error: ^1

   Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

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   12 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Looks like some fonts were causing this issue for some users. We have not heard of this issue recently.
   Closing this.

   —
   InDesign team

8. typekit fonts missing but return when InDesign is restarted twice

   1. InDesign CC 13.1 x64

   2. This bug happens every time I open an InDesign file that has a typekit font (any typekit font)

   3. The typekit font will show as active in my Creative Cloud assets panel. The expected result would be for the file to open with the fonts synced.

   4. Actual result: InDesign tells me that the fonts are not synced. The only way to fix it is to close and open the entire program twice.
      The third time the file is opened in the program, InDesign will show that the fonts are synced.

   8 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. Key Commands not working

   Sometimes when I open up an InDesign document none of my key commands work (I'm on the most up to date version of InDesign CC).

   I end up having to close the file and restart the program to get them to work again. I have had instances in the past where I have 2 documents open at the same time and the key commands work in one but not the other.

   Does anyone else ever have this issue?

   8 votes

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. full swatch list not displaying bug

    In the first image, the scroll bar is all the way to the bottom, but it's not showing the rest of the list, when I expand the box (image 2) it displays them... please help/fix?

    IndesignCC 13.1 osx high sierra.

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    8 votes

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    8 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Need More Info  ·  Abhinav Kaushik responded

    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents?
    3. Does it happen with Swatches panel only or all other panels while expanding ?
    4. Have you added any extra swatches or it happens with the default swatches ?
    5. Please specify your Platform, OS version and InDesign version.

    A short video depicting the issue will be very helpful.

11. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

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    8 votes

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    8 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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12. InDesign CC ability to "constrain" with keyboard shortcuts lost

    Using InDesign CC 13.1, since latest update (5/31/18) all attempts to "constrain" with time saving keyboard shortcuts do not work as before. Shift to constrain horizontal or vertical position when moving an item. Command, Option, Shift to constrain while enlarging or reducing images. Cannot constrain in Illustrator with keyboard shortcuts either.

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Text Wrap function not available!

    Can anyone help?! The Text Wrap function in InDesign is just not available. All I can see is a blank panel. Done the usual restarts etc. but still no joy and getting incredibly frustrating now.

    Running latest update of InDesign on MacBook Pro High Sierra 10.13.4

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. Data Merge - Can't preview without errors

    The apparently long-running Data Merge previewing error!
    Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
    See this thread and video for more information:
    https://forums.adobe.com/message/10337647#10337647

    (Also colons in csv titles makes file unusable??)

    8 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. Background Task Animation Error

    Adobe InDesign CC 2018 13.1 (latest version)
    macOS High Sierra 10.13.4 (latest version)
    Expected result: When a Background Task is being run, the animated progress bar to rise and fall (ex. 0,1,2,3,4,5,4,3,2,1,0,1...)
    Actual result: When a Background Task is being run, the animated progress bar rises and falls incorrectly (ex. 0,1,2,3,4,5,4,3,2,0,1,1,2...)

    I notice this a lot since I am exporting multiple PDFs a day. As soon as each is done, I need to copy them to send via emails/upload to other servers/etc.

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    8 votes

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    5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Background Task Animated Icon has been changed in the recent version of InDesign. It is now shown as a rotating cursor (instead of the stacked cards/hamburger type icon in previous versions).

    —
    InDesign team

16. For some reason Indesign is still painstakingly slow...

    The slightest movements take FOREVER!!!!

    8 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread… more

17. InDesign 13.0.1 can not follow an alias on a server share anymore

    InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

    Steps: Go to a server share, no matter if an smb or afp share.
    Create a folder A. Place an file inside, e. g. 1.jpeg
    .
    Create an alias from folder A => A alias.
    In InDesign choose OPEN:
    Go to the server share
    The Folder A is in black typo an available. Highlight A and you see the file.
    The Alias A alias is gray, InDesign does not recognize the link.
    Do the same in Photoshop, you will see the file no matter if you chose the folder or the alias.
    All the years this worked in InDesign too (as expected).

    InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

    Steps: Go to a server share, no matter if an smb or afp share.
    Create a folder A. Place an file inside, e. g. 1.jpeg
    .
    Create an alias from folder A => A alias.
    In InDesign choose OPEN:
    Go to the server share
    The Folder A is in black typo an available. Highlight A and you see the file.
    The Alias A alias is gray, InDesign does not recognize the link.
    Do the same in Photoshop, you will… more

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    8 votes

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    If you create an alias of a folder (located on a server) and drag it to the desktop, it works. For quick creation of aliases this way, press Option-Command while you drag the original item to the desktop.
    Note : Accessing items of an folder’s alias located on a server has not worked in previous releases of InDesign too.

18. Hyperlink

    Hyperlinks are not working when exporting to PDF from InDesign.Please fix this bug.

    8 votes

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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19. Problems saving Indesign CC 2018 files directly onto a server

    I have an issue saving Indesign CC 2018 files onto our server.

    I have attached two examples of the error messages we get.

    The only way we can work is to save the Indesign file, on to the Desktop and then moving over manually.

    We have installed the latest version of Indesign CC 2018 and MacOS High Sierra (Version 10.13.2).

    Any help or advice would be greatly appreciated.

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    8 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

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    8 votes

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    31 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
    Currently, this issue is observed with the following printers when their drivers are not updated:
    • Konica Minolta
    • Canon ColorPass
    • LANIER

    If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
    • Printer driver and printer setup details.
    • The configuration of your printer – local, network, or wireless.
    • Is the printer configured as your default printer?
    _
    Adobe InDesign Team