1321 results found

1. Fonts won't visibly load, but preflight is green. Close the doc and reopen - fonts work again.

   macOS Mojave 10.14.6
   InDesign 15.1 & 15.1.1

   When a document is open, some of the fonts will not visibly load. However when you go to Type > Find/Replace it shows there are no font issues. Preflight is green and all fonts are listed as "OK". We then immediately close the document and reopen it everything looks fine. When the same document is opened hours later the problem repeats itself.

   Notes:
   • It appears that fonts loaded from the Document Folder ONLY are OK.
   • Fonts that are loaded simultaneously in Font Book and the Document Fonts folder fail to display correctly.
   • We do not use Adobe fonts.
   • Fonts are typically either in Font Book, and/or they are in the Document Fonts folder for most of our jobs.
   • One of the InDesign files experiencing this bug was created in 2019.
   • Making a Press PDF while the fonts are bugged out creates a PDF that displays everything properly.
   • If I try to print the InDesign file with this font bug, the document fails to print and gives me the following error: “Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem.”

   Things I've tried:

   • Clearing font caches in macOS
   • Clearing the macOS Library Caches
   • Deleting the AdobeFnt.lst file in the Documents fonts folder
   • Moving Document fonts folder elsewhere, open the file, then move doc fonts back.
   • Repackaging the job
   • Turning off the Adobe Fonts service located in the Creative Cloud app
   • Leaving the document open for over an hour to see if fonts would load on its own.

   Bug replication:

   In some instances, moving the Document Fonts folder to the desktop, opening the file, close it and moving the Document Fonts folder back to its original location would trigger this bug. But it doesn’t work all the time. The steps below are more consistent with replicating the bug.

   1. Delete the AdobeFont22.lst from the Document Fonts folder.
   2. Open the document - fonts are broken (even though they are also loaded in the system). Preflight is green.
   3. Close document.
   4. Open the document again and the fonts load properly.

   We did not encounter this bug until 15.1.

   macOS Mojave 10.14.6
   InDesign 15.1 & 15.1.1

   When a document is open, some of the fonts will not visibly load. However when you go to Type > Find/Replace it shows there are no font issues. Preflight is green and all fonts are listed as "OK". We then immediately close the document and reopen it everything looks fine. When the same document is opened hours later the problem repeats itself.

   Notes:
   • It appears that fonts loaded from the Document Folder ONLY are OK.
   • Fonts that are loaded simultaneously in Font Book and the Document Fonts folder fail to display… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. tables jumping to next page

   Sometimes tables that fit on one page jumps to the next page causing reflow. It does this randomly and can't figure out why. This has to be caused by bug in indesign. I really wish Adobe would focus more on fixing the many bugs in its programs rather than adding new features.

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   4 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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3. InDesign spacebar hand/zoom doesn't work when Brave browser is open on Mac

   I couldn't get the spacebar toggle to hand to work in InDesign - rebooted a few times and realized that it works fine as long as Brave browser is not open. Adobe updated a few days ago, and up until now it was working fine with the browser open. Any chance of a fix?

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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4. InDesign fails to launch due to "Error: 0xc000012f"

   For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
   I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

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   0 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Many internal as well as external factors can cause the InDesign application to crash/freeze/hang.

   Error 0xc000012f means that you lack the Microsoft Visual C++ Redistributable files which are prerequisites of the InDesign application.

   A few workarounds are listed at Fix crash issues with InDesign.

5. Cannot place Excel .xlsm files

   Adobe InDesign 2021's File > Place... dialog does not allow the selection of Excel .xlsm files even though it appears to be capable of importing them.

   On Windows, this can be worked around somewhat painfully by showing "All Files" in the Place dialog, but in macOS there is no similar workaround.

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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6. InDesign Application Frame cannot be moved between desktops on macOS Monterey, via Mission Control

   The InDesign application frame cannot be moved between desktops on macOS Monterey via dragging the top edge of the window to the top of Mac desktop and then selecting a different desktop to drop it into in Mission Control. This is contrary to behavior in other programs such as Adobe Photoshop and Lightroom Classic. InDesign can be moved to a different desktop by dragging it to the left or right edge of the screen but it is preferable to have the functionality using the top of edge of the current desktop so the desired window can be chosen. I am running macOS Monterey version 12.5.1 and InDesign version 17.4. I'm not sure if this is a bug or intended product feature but is something I think would be nice to have.

   The InDesign application frame cannot be moved between desktops on macOS Monterey via dragging the top edge of the window to the top of Mac desktop and then selecting a different desktop to drop it into in Mission Control. This is contrary to behavior in other programs such as Adobe Photoshop and Lightroom Classic. InDesign can be moved to a different desktop by dragging it to the left or right edge of the screen but it is preferable to have the functionality using the top of edge of the current desktop so the desired window can be chosen. I am… more

   5 votes

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   3 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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7. Generating traceable and dynamic QR codes

   Currently, creating codes with InDesign is very simple, but limiting. In fact, it is not possible to trace the code or modify it once it is printed.

   To create dynamic QR codes, with modifiable links after printing, it is necessary to rely on third-party websites, such as QR code generator, which however requires a paid subscription.

   If instead we simply want to trace a link, we can upload it to BITLY... but always outside Adobe.

   It would be useful to have all this already included in Adobe, maintaining the ease of creation, the possibility of modifying the link once your account is still printed, and having more security, avoiding external sites. Additionally, the same function could be replicated in Illustrato

   Currently, creating codes with InDesign is very simple, but limiting. In fact, it is not possible to trace the code or modify it once it is printed.

   To create dynamic QR codes, with modifiable links after printing, it is necessary to rely on third-party websites, such as QR code generator, which however requires a paid subscription.

   If instead we simply want to trace a link, we can upload it to BITLY... but always outside Adobe.

   It would be useful to have all this already included in Adobe, maintaining the ease of creation, the possibility of modifying the link… more

   2 votes

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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8. Unable to type certain Hebrew letters with Diacritics on Mac

   InDesign

   ID CC 2017-2021; Hebrew (Middle East English)
   Mac 10.14.6

   Description:
   On mac, some letters with diacritics has lost their ability to produce diactritics and no longer work.

   The letters and how to type them with Hebrew script installed on system:
   1. Vav Holam
   2. Vav Shuruk
   3. Shin
   4. Sin
   5. Lamed holam

   An InDesign document is attached with samples and explanations.

   Steps to Reproduce:
   1. On a mac, add Hebrew Script to you system language.
   2. Open InDesign Middle Eastern Version and create a text box with the a Right to left Text tool.
   3. While the system script is set to Hebrew, try to type the following letters with the following shortcuts:
   1. Vav Holam - Shift+u
   2. Vav Shuruk - Atl+u
   3. Shin - Shift+a
   4. Sin - Alt+a
   5. Lamed Holam - Shit+k

   Actual Result:
   1. Vav Holam - Shift+u Produce ו
   2. Vav Shuruk - Atl+u Produce ו
   3. Shin - Shift+u Produce ש
   4. Sin - Atl+u Produce ש
   5. Lamed Holam - Shit+k Produce ל

   Expected Result::
   1. Vav Holam - Shift+u Should Produce וֹ
   2. Vav Shuruk - Alt+u Should Produce וּ
   3. Shin - Shift+a Should Produce שׁ
   4. Sin - Alt+a Should Produce שׂ
   5. Lamed Holam - Shit+k Should Produce לֹ

   This was reported to Adobe Pre-Release on Oct 21, 2018 and nothing was done about it!

   This report contains another letter with diacritics (number 5) that can't be typed in InDesign.

   InDesign

   ID CC 2017-2021; Hebrew (Middle East English)
   Mac 10.14.6

   Description:
   On mac, some letters with diacritics has lost their ability to produce diactritics and no longer work.

   The letters and how to type them with Hebrew script installed on system:
   1. Vav Holam
   2. Vav Shuruk
   3. Shin
   4. Sin
   5. Lamed holam

   An InDesign document is attached with samples and explanations.

   Steps to Reproduce:
   1. On a mac, add Hebrew Script to you system language.
   2. Open InDesign Middle Eastern Version and create a text box with the a Right to left Text tool.
   3. While the system… more

   9 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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9. Hide Frame Edges Keyboard Shortcut is Not Working

   Mac OS Catalina 10.15.6
   Adobe InDesign 15.1.2
   Expected result: The keyboard shortcut (Control + Command + H) is supposed to show and hide frame edges.
   Actual result: The keyboard shortcut does not work. I've tried quitting InDesign and restarting. I've tried shutting down my Macbook and restarting. The keyboard shortcut still does not work.

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. No ligature in Adode Devanagari font

    We wright sanskrit text in Adobe Devanagari font, but no ligatures appears in Indesign (last version at 21/03/2023 : 18.2.1).
    Do you have any solution ?

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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11. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job like this...)
    Test file, screenshot, video or GIF capturing the issue (optional): see Attachments

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job… more

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

12. Latency issue on Mac since version 20.0.1

    Every action, every time I switch back to InDesign after using another application, every event is preceded by a 1-2 second delay. When spending the whole day working on InDesign, this becomes unbearable. This is the first time I've experienced this, and it has been happening since the new version 20.

    See video. The Mac "spinning wheel" appears multiple times in one minute. Imagine this over several hours or days.

    Adobe, cold you please fix it asap?

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    3 votes

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13. Can't Save a PDF (low res)

    InDesign Beta
    File < Adobe PDF Presets < Low Res
    I then name the file and hit save
    It won't save or only saves 28% and the circle just spins.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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14. Major delay when changing page via the page up/down or double-clicking on the page icon

    Major delay when changing page via the page up/down or double-clicking on the page icon. Usually happens when you have first opened a document. For example when you apply the keyboard command Opt-Pagedown, the icon on the bottom left of the screen immediately shows the page has changed but nothing happens. Sometimes it wont redraw the new page until you click on the screen and this only works after some time has passed (approx 6-8 seconds after). This was always instant in previous versions. My settings for view are on >Typical and I have Type Contextual Control set to >OFF.

    Adobe InDesign 2023 version: 18.0.0.312

    Major delay when changing page via the page up/down or double-clicking on the page icon. Usually happens when you have first opened a document. For example when you apply the keyboard command Opt-Pagedown, the icon on the bottom left of the screen immediately shows the page has changed but nothing happens. Sometimes it wont redraw the new page until you click on the screen and this only works after some time has passed (approx 6-8 seconds after). This was always instant in previous versions. My settings for view are on >Typical and I have Type Contextual Control set to >OFF.

    … more

    4 votes

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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15. Import SVG, crashing indesign

    I'm on MAC and I'm using the latest versin of Indesign 16.2.1 and when i import an svg (who come Adobe XD), indesign do not respond and crash.

    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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16. [ID-4256546]Bug when setting an even number as the start page number in a new document.

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
       CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
       Set any even number for the start page number on the Create New Document screen.

    3. Expected result
       An even page number will be displayed in Current Page Number as set.

    4. Actual resul
       The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page number set to an even number, the document starts with “1”.
    (As long as the number set in the new document creation screen is an even number, any value will not be reflected and will become “1”).

    This phenomenon can be recovered by temporarily setting a different value in “Number & Section Option”.
    However, for users who are not aware of this behavior, it is sure to cause great confusion.
    It can also cause significant time loss in finding a solution.
    We have not been able to verify whether this bug is specific to the Japanese version, but we recognize that it is a very serious bug.
    We sincerely hope that the development team will fix it as soon as possible.

    <Japanese Comment>
    新規ドキュメント作成で開始ページ番号に偶数番号を設定すると発生する不具合

    InDesignのバージョン
    CC2025 (ver.20.0) JP

    問題の再現手順
    新規ドキュメント作成画面で、開始ページ番号に任意の偶数を設定する。

    予想される結果
    「現在のページ番号」に、設定通りの偶数ページ番号が表示される。

    実際の結果
    新規ドキュメント画面で設定した値は反映されず、「現在のページ番号」に「1」が表示される。

    添付画像のように、開始ページ番号を偶数番号に設定した新規ドキュメントに、「現在のページ番号」を挿入すると「1」から開始されます。
    （新規ドキュメント作成画面で設定した番号が偶数である限り、いかなる値であっても反映されず「1」となる）

    この現象は「ページ番号とセクションの設定」で、一時的に別の値を設定すれば回復します。
    しかしこの挙動を認識していないユーザーにとって、大きな混乱を招く原因となることは間違いありません。
    また、解決策を見つけるために大きな時間のロスを生む可能性があります。
    この不具合は日本語版固有の問題なのかは検証できていませんが、非常に深刻なバグであると認識しています。
    開発チームには早急に改善していただくよう切に希望します。

    Bug when setting an even number for the start page number when creating a new document

    1. Version of Adobe InDesign
       CC2025 (ver. 20.0) JP

    2. Steps to reproduce the issues
       Set any even number for the start page number on the Create New Document screen.

    3. Expected result
       An even page number will be displayed in Current Page Number as set.

    4. Actual resul
       The value set in the New Document screen will not be reflected, and “Current Page Number” will display “1”.

    As shown in the attached figure, when “Current Page Number” is inserted into a new document with the starting page… more

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    
    

    Please update your InDesign application to this latest version to get the fix.

    
    

    --

    Adobe InDesign team

17. InDesign 16.2.1 + Mojave still missing Create New Folder (cmd+shift+N) and Show Original (cmd+R)

    Adobe please fix this issue. It very frustrating that you can not create folder inside open/save window dialog with a shortcut. Every other program allows that. Am I the only one that is using keyboard shortcuts? This bug is there now for about half a year. Is it really so hard to fix this? Pleeeeeease.

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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18. InDesign 17.0 crashes on launch after removing a previously installed CEP Extension

    Steps to reproduce in InDesign 17.0:

    1. Install a CEP extension folder manually to ~/Library/Application Support/Adobe/CEP/extensions
    2. Launch then quit InDesign
    3. Delete CEP extension folder installed in step 1
    4. Launch InDesign, it will crash when "Starting up panels"

    As a workaround deleting the following cache folder allows InDesign to launch again.
    ~/Library/Caches/Adobe InDesign/Version 17.0

    This was not an issue in ID 16.4

    InDesign 17.0
    Intel Mac running macOS 11.6.1

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2022(v17.0.1.105). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

19. Cannot turn auto-fit to default

    I am using Adobe InDesign CC 2018 13.0 for macOS (10.13.1). It seems that the auto-fit is default turned off right now. I changed the setting in Objet-Fitting-Framing Fitting Options and checked the box of Auto-fit with no documents open.

    However, I am still unable to set auto fit into default.

    Thank you.

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    2 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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20. Nav bar size change ruins my web app layout

    Adobe have recently made the Nav bar at the bottom of the Publish Online interface fatter, unfortunately for my company, this means a carefully crafted web-app now has the Nav bar covering the lower part of my menu. It also on some PO documents, stays popped-up for much longer than 5 seconds, sometimes on single page documents, up to 15 seconds.
    Adobe say this is because they wanted to improve accessibility, but really they're messing with a space that shouldn't keep changing, as per the margin around PO documents they added earlier in the year. Improve the products - yes, but leave the PO document interface alone please, it's what we have to work within, if Adobe keeps changing it this wastes lots of designer time and makes us feel Adobe's agenda is more important that the views of paying subscribers.

    Adobe have recently made the Nav bar at the bottom of the Publish Online interface fatter, unfortunately for my company, this means a carefully crafted web-app now has the Nav bar covering the lower part of my menu. It also on some PO documents, stays popped-up for much longer than 5 seconds, sometimes on single page documents, up to 15 seconds.
    Adobe say this is because they wanted to improve accessibility, but really they're messing with a space that shouldn't keep changing, as per the margin around PO documents they added earlier in the year. Improve the products - yes,… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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