1321 results found

1. WE MUST USE A SHARED SERVER

   Files can randomly corrupt when using a shared server? Every respectable business uses a shared server! We can't put confidential info on employee desktops as is recommended by Adobe because they can't support a shared server! At minmum if you can't support a shared server then make back up files which can be accessed if a file is corrupt. And no, your recovery option doesn't work when a back up file is corrupt. I've just missed a deadline, spent a ton of money on lost work and need to recreat all the lost work. Thanks Adobe........for nothing!!! Adapt to your users needs, don't ask your users to adapt to yours!!!

   Files can randomly corrupt when using a shared server? Every respectable business uses a shared server! We can't put confidential info on employee desktops as is recommended by Adobe because they can't support a shared server! At minmum if you can't support a shared server then make back up files which can be accessed if a file is corrupt. And no, your recovery option doesn't work when a back up file is corrupt. I've just missed a deadline, spent a ton of money on lost work and need to recreat all the lost work. Thanks Adobe........for nothing!!! Adapt to… more

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2. Publish Online

   On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.

   The thread on the forums is here: https://forums.adobe.com/thread/2419718

   The documents that have been reported to exhibit this behavior include:

   1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html

   1. And also this document that's in my Publish Online gallery https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94
   15 votes

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   Closed: Fixed  ·  7 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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3. 'Background tasks' que updating fonts and so cannot PDF files

   I cannot PDF as in the 'Background tasks' que its updating fonts and I cannot stop it doing this and have to restart InDesign. Sort it out please. Also Adobe fonts are often not accessible and as a Studio we have been told to avoid using them.

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   1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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4. Dictionary language list is grayed out everywhere in InDesign ME 2019, 2020 macOS Mojave

   1. Version of Adobe InDesign, InCopy or InDesign Server
      Adobe InDesign Middle Eastern Version 2020 15.0.1.209

   2. Steps to reproduce the issues
      Install InDesign Middle Eastern Version, open the language List, all languages are greyed out.

   3. Expected result
      Not to be greyed out

   4. Actual result
      Language list is greyed out

   5. Test file, screenshot, video or GIF capturing the issue (optional)
      Screenshot attached

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5. There does not seem to be a way to activate the Japanese Paragraph composer in the English version of InDesign

   I am an native English speaker and use InDesign primarily in English. I sometimes have projects in other languages; i actually read a fair bit of Japanese and noticed that the lines were breaking even wtih World-ready paragraph composer turned on. I then learned that InDesign has both Japanese paragraph and single-line composers, whhich appear to be accessible in PREFERENCES under Advanced Type, but this does not seem to do anything I need done with the text.

   i was told I must install the Japanese language version of InDesign to apply this feature. It would be wonderful if that would work in the one version.

   At least I can read enough Japanese to use the J-language edition, but I work in other languages i cannot read; if other languages have this issue, I hope there will be some good solutions for them, too!

   Thank you.

   I am an native English speaker and use InDesign primarily in English. I sometimes have projects in other languages; i actually read a fair bit of Japanese and noticed that the lines were breaking even wtih World-ready paragraph composer turned on. I then learned that InDesign has both Japanese paragraph and single-line composers, whhich appear to be accessible in PREFERENCES under Advanced Type, but this does not seem to do anything I need done with the text.

   i was told I must install the Japanese language version of InDesign to apply this feature. It would be wonderful if that would… more

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6. Problem copying font from Acrobat Pro DC PDF (to Word and Indesign)

   [Adobe Indesign 2021 - 16.3 / Suitcase Fusion 21.3.0]

   Since the last update, I am unable to copy/paste from a PDF in Acrobat the accented characters of the French dictionary (ô, é, è, ç, à) to Word or Indesign, whatever the font is (Adobe font or personal font).

   The glyph disappear when pasted.

   The glyphs exists in the dictionary when looking at the panel in Indesign.

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7. Adobe must immediately prioritize the RENDER OF FILE THUMBNAIL PREVIEW of .indd file on Mac Desktop/finder

   How can a an application of visual asset creation not render a visual preview thumbnail on Mac OS Finder? This is patently absurd and frustrating beyond comprehension! Please prioritize the RENDERING OF A THUMBNAIL PREVIEW for all INDD Files on Mac OS!!

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8. InDesign 18.1 x64 (Windows) - Problem with font Latino URW Regular Italic

   InDesign 18.1 x64 (Windows) - Downloaded Adobe Latino URW fonts from Adobe fonts site - The Regular Italic shows up as Italic in Windows fonts and Word, the others are OK. When placing Word document into InDesign, get missing font because InDesign does not recognize Latino URW Italic, it wants Latino URW Regular Italic. It is a font naming issue. After removing font, restarting computer, and reloading, problem persists.

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9. InDesign Review Feature

   My coworker and I are both suddenly facing major problems with the review functionality with Adobe InDesign 16.1 (Windows). This has only been occurring for about 10 days. When the review function actually works instead of an error or just loading nonstop (only works 30% of the time now), the links often don't work in the end for other viewers to review and show up as an error. Now, when this works, the comments from the review link are not showing up where they were placed, and when we go in to implement them manually in InDesign from the weblink, the weblink automatically updates in real time and all comments shift over.

   My coworker and I are both suddenly facing major problems with the review functionality with Adobe InDesign 16.1 (Windows). This has only been occurring for about 10 days. When the review function actually works instead of an error or just loading nonstop (only works 30% of the time now), the links often don't work in the end for other viewers to review and show up as an error. Now, when this works, the comments from the review link are not showing up where they were placed, and when we go in to implement them manually in InDesign from the weblink,… more

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10. CC 2019 - Not all installed fonts show up in in search/font list

    When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

    In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

    If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be showing on the left tab, even if they are from Adobe Fonts.

    When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

    In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

    If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be… more

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11. Color Swatch Menu Closes Upon Right-Click

    1. Adobe InDesign v19.0 When I click the color swatches panel menu dropdown, the menu drops down, and I am able to edit existing swatches and I am able to add new swatches. The problem occurs when I attempt to right-click on a color or if I press the hamburger button at the top right of the panel. When I try to do either of these, the entire menu closes.
    3 votes

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    2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,
    We have been able to reproduce the issue and it is currently under investigation.

    —

    Adobe InDesign Team

12. [InDesign 2025, 20.0.1][Win11 23H2]Installed ICC Color Profiles Sometimes Become Unavailable After System Shutdown

    My Win11 has fast boot disabled, so it gets completely shut down rather than just hibernated.

    Once I shut down the computer and start it again, sometimes all installed ICC profiles disappear from View > Proof Setup > Custom... > Device to Simulate

    They reappear after deleting the following files:

    1) C:\Users<username>\AppData\Local\Adobe\Color\ACECache11.lst

    2) C:\Users<username>\AppData\Roaming\Adobe\Color\ACEConfigCache2.lst

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13. Fix the touchpad

    Just fix the touchpad please. I've already discussed it In detail on the Adobe community (https://shorturl.at/hAPZ8), but the touchpad is not working well at all. Now it's just less worse than 19.0 but still not working properly. You can't pinch to zoom, unlike Illustrator for example, and in general, it's not smooth at all. Trying to scroll through a project is a challenge; it scrolls in jumps with almost zero control over it. Centering the project on the PC is impossible without control 0.

    Win11 23H2 22635.2915

    Here's the full URL if you don't trust the shortened one: https://community.adobe.com/t5/indesign-discussions/indesign-touchpad-scrolling-and-zooming-issues/m-p/14493331

    Just fix the touchpad please. I've already discussed it In detail on the Adobe community (https://shorturl.at/hAPZ8), but the touchpad is not working well at all. Now it's just less worse than 19.0 but still not working properly. You can't pinch to zoom, unlike Illustrator for example, and in general, it's not smooth at all. Trying to scroll through a project is a challenge; it scrolls in jumps with almost zero control over it. Centering the project on the PC is impossible without control 0.

    Win11 23H2 22635.2915

    Here's the full URL if you don't trust the shortened one: … more

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Color Reading Completely Incorrectly

    Adobe. This is an insane problem to have not fixed.

    Colors are seriously displaying incorrectly. From one program to another the colors look different and they do not at all match the way the color read in 2018.

    The attached shows the same color in Indesign 2019 (left) and Illustrator 2019 (right)

    This is a serious issue that people have been having since the 2019 update and I cannot believe there is not an update to fix this yet.

    Every time Adobe releases an update lately I hesitate to download. The ideas behind the updates are intended to increase functionality but there is always something major broken.

    Going to spend an hour reverting back to 2018 now

    Adobe. This is an insane problem to have not fixed.

    Colors are seriously displaying incorrectly. From one program to another the colors look different and they do not at all match the way the color read in 2018.

    The attached shows the same color in Indesign 2019 (left) and Illustrator 2019 (right)

    This is a serious issue that people have been having since the 2019 update and I cannot believe there is not an update to fix this yet.

    Every time Adobe releases an update lately I hesitate to download. The ideas behind the updates are intended to increase… more

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    See if the solution posted on this thread : https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35741857-color-settings-not-sticking
    resolves the issue you’re having.

    Let us know if it works for you.

    Adobe InDesign team

15. When opening InDesign 2020 files I get a message that the file is damaged. See screenshot. The same file will open with Adobe 2019.

    When opening the file in ID 2019, I get the message that links are missing. Perhaps ID 20 thinks that the file is damaged because the links are missing, so I get the damaged message.
    Using InDesign 2020 on a late 2015 iMac running MacOS 10.14.6, 32GB Ram

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16. Files won't open

    Trying to open some files from File Explorer or within InDesign: Adobe Creative Cloud message states: "InDesign could not open "[file name]" because it has been created in a newer version - Adobe InDesign 19.4. You can convert and open this file but you may lose out on content created using the features specifgic to the latest versions. For the best experience, we recommend updating InDesign to the latest version." I am always updated since I use the auto-update feature for all products. If I attempt to use the "Update" link provided I get this message: "You're up to date!". If I use the "Convert File" link I get this Adobe Creative Cloud message: "Unable to convert "[file name]". You are not currently signed in to Creative Cloud. Please go to Help - Sign In and enter your Adobe ID. Restart InDesign, then try opening the codument again." I am already signed in so this is getting me nowhere to be able to open files I must access!

    Trying to open some files from File Explorer or within InDesign: Adobe Creative Cloud message states: "InDesign could not open "[file name]" because it has been created in a newer version - Adobe InDesign 19.4. You can convert and open this file but you may lose out on content created using the features specifgic to the latest versions. For the best experience, we recommend updating InDesign to the latest version." I am always updated since I use the auto-update feature for all products. If I attempt to use the "Update" link provided I get this message: "You're up to date!".… more

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17. IDS on Windows: Extreme slowness in ExtendScript execution via SOAP connection (with weird workaround)

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13 seconds on my test machine):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-slow.js
       Script result (std__string): Done
    

    2) This completes quickly (typically in less than 0.1 seconds):

       C:\Users\Administrator\Desktop>"c:\Program Files\Adobe\Adobe InDesign CC Server 2019\sampleclient.exe" -host localhost:8190 c:\Users\Administrator\Desktop\adobe-ids-win-fast.js
       Script result (std__string): Done
    

    3) Adding the "-server" flag to the slow test will make it run fast, since the script isn't passed via SOAP but instead evaluated directly from local disk. This tells me the parsing of the ExtendScript statements isn't slow in itself so the difference seems to lie in the SOAP request handling.

    4) Now a really weird part: removing the very first space (before the comment on line 1) in "adobe-ids-win-slow.js" makes it run almost as fast as the fast script when repeating test 1) above. It turns out that "adobe-ids-win-slow.js" MUST start with a /* */-style comment in the very first byte to run fast; adding the space back, or removing the comment completely, makes it evaluate slowly again. I've tried other tokens such as semicolon, //-style comment, curly brackets etc but none had the same effect.

    5) In contrast to the change in 4), adding spaces before the comment, or removing the comment entirely, from "adobe-ids-win-fast.js" makes no difference in its evaluation performance.

    6) Another strange discrepancy is that even when "adobe-ids-win-slow.js" is modified to run fast using the change described in 4) above, the speed is still slower than the "adobe-ids-win-fast.js" variant. They both declare a string of same length but the data INSIDE the string is different, but while "adobe-ids-win-fast.js" completes in < 0.1 seconds the modified "adobe-ids-win-slow.js" takes closer to a full second.

    7) All of the tests above run at good speed (less than a second) when connecting to IDS 14.0.2.324 on macOS (tested with Catalina 10.15.7). The minor difference in speed between the slow and fast scripts seen in 6) is still present though, but is again eliminated if the "-server" option is used.

    OTHER COMMENTS

    I tried running Microsoft's Windows Performance Analyzer to capture what the slow IDS is doing during the long wait. I found that the overhead is located in calls from AFL (Adobe File Library) to the NT kernel, but without debug symbols I couldn't pinpoint it in more detail. My totally unconfirmed suspicion is that gSOAP/2.7 (as returned in the "Server" HTTP header in IDS connections) is applying some content sniffing to detect encoding, data format or other properties of the inlined script, but why this would only take place on Windows is a mystery, and it's also odd that the initial code comment would short-circuit this and improve performance dramatically.

    I've also tried disabling various Windows Security settings (Firewall, Virus & Threat Protection, Exploit Protection etc) in case that was interfering with network I/O but I've not found any improvement in that area.

    The slowness is not inherent in "sampleclient.exe" either since the root problem was first observed using our own HTTP client, as was the weird workaround of adding the comment string. I'm just using "sampleclient.exe" here to set up a self-contained test case.

    SETUP

    • IDS Server 14.0.3.433 running on Windows Server 2019 (build 17763.864)

    • Local connection using "sampleclient.exe"

    • Two test scripts (attached):
      Slow script: "adobe-ids-win-slow.js" (approx 275 KB in size)
      Fast script: "adobe-ids-win-fast.js" (approx 275 KB in size)

    PROBLEM

    There are two scripts to compare. They are both of identical size, does nothing but declare a variable and return a string value. However, while execution of one of the scripts take a fraction of a second, the other script typically runs for > 10 seconds before completing.

    TESTS AND OBSERVATIONS

    1) This takes excessive time to run (typically 13… more

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    1 comment  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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18. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

    Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

    Versions of Adobe InDesign:
    CS6 through CC 2018.0, Windows and macOS

    Test files and screenshot of error attached.

    Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

    Steps to reproduce the issues:
    1. Create a new document.
    2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
    3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
    4. Enter custom (valid) Cell Range "A1:E5"

    Expected result:
    No error and a table containing cells A1 through E5.

    Actual result:
    Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

    This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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    6 votes

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    Under Review  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Adobe InDesign 15.1.2.: when I try to open a ID file, an "Open a document" alert appears.

    Fix or delete that bug.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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20. Flipped text in PDF created from Canva

    When placing a PDF with certain stylized fonts, the text is being flipped and enlarged. Seems to be specific to Mac OS.

    PDF docs have been created in Canva. They appear correctly when opened in Adobe Acrobat Pro, both on Windows and Mac. They are being placed in InDesign, and at that time the text titles being flipped and enlarged. I am working from v. 16.0.1. This was not an issue in previous versions. When I use png docs instead, and place those, I have no issues. I have been an Indesign user for about 3 years.

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    4 votes

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    4 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1
    Please update to this latest version to get the fix.

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    Adobe InDesign team