7082 results found

1. links labeled as "modified" when actually "OK"

   ID= v13.1
   MacOS= 10.13.4

   Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or changed. This poses a quality control problem. Please advise.

   ID= v13.1
   MacOS= 10.13.4

   Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or… more

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   15 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Closed: Different Product  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

   This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
   The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

   Please note:
   If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

   Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

   Thanks,
   InDesign Team

2. HTML Export Endnotes with Hyperlinks

   Version: InDesign CC 2018 - 13.1

   Steps to Reproduce:

   1. Use the endnote feature and in one of the endnotes (preferably after the first one), add a hyperlink.

   2. Export the InDesign document to HTML

   Expected Result: All endnote references are hyperlinked and the numbers for each endnote are backlinked back to the reference.

   Actual Result: Endnote number is missing for all endnotes after the hyperlink that was added to the endnote and no linking occurs after the manual hyperlink.

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   18 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. Hyperlinks between documents in a book file don't work

   I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

   I am doing this using a book file containing 22 indesign documents however some of the links do not work.

   All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

   I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

   I have produced interactive pdfs in this way before without any issues so this has become broken in one of the recent indesign updates.

   All of the files are stored on our server and there is a workaround which is to copy all of the files on to my local hard disk, but this is not ideal.

   I am producing an interactive pdf with hyperlinks to move between pages within the pdf.

   I am doing this using a book file containing 22 indesign documents however some of the links do not work.

   All of the hyperlinks within each document work fine but any that link between the documents just send you to the first page in the book and not to the specified page.

   I am using InDesign CC 13.0.1 on Mac OS High Sierra 10.13.3

   I have produced interactive pdfs in this way before without any issues so this has become broken in one of the… more

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   6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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4. My InDesign CC window will not minimise into the dock?

   Hi,

   Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

   All it will do is when you double click it fills to fit screen and then the opposite.

   I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

   (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

   Please could you help me out?

   Spec: InDesign CC 13.0.1
   MacBook Pro, macOS Sierra 10.12.2

   Cheers

   Hi,

   Not sure where to go with this one but I have just upgraded to Adobe CC and noticed that I'm unable to 'Minimise' the window in InDesign and also noticed that it won't do it in Illustrator but Photoshop does minimise (ODD!)

   All it will do is when you double click it fills to fit screen and then the opposite.

   I have posted this onto the forum and others have mentioned that they are also experiencing this problem.

   (I have turned on the 'Double -click a windows title bar to minimize' in the System Preferences)

   Please could you help… more

   13 votes

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   16 comments  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review the bug

   -InDesign Team

5. InDesign still crashing when saving to external server folder/alias

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a shared folder with multiple sub folders.)
   4. Select sub folder
   5. Save

   I then get two error messages back to back which read:

   "The network connection was lost for the file test.indd, or the file was modified by another process."

   Then a second message: "Error: Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

   I can reproduce this issue over and over again.

   The file still saves but having to reopen InDesign over and over slows my workflow. Alternatively I have to save the files to the desktop then drag them to the folder I need them in. Both ways impact my work flow negatively.

   I have attached a file which details the report that comes up after the crash.

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a… more

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   21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

   Thanks,
   Abhinav

6. InDesign 2018 crashes when I update the links in the links panel

   InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
   I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
   To finish my document I had to install indesign 2017 again and start all over! What can I do?

   13 votes

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

7. InDesign CC 2018 stalls to a spinning beachball right after opening for a brief time

   On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version. I did not carry forward preferences from previous versions. My CC library is synced and not showing any connection issues. Not a major bug, sort of the equivalent of tripping over the same spot of carpet whenever you enter into a room.

   On first opening InDesign in Sierra 10.2.4, after a couple of seconds of not taking any action, InDesign stalls briefly—about 3 to 4 seconds—not allowing any new action during that time. There is just a spinning beachball. I can postpone the beachball by immediately opening a menu; but after mousing away from the menu the beachball comes back. Not sure if it is trying to load something, but I currently don't have any extra extensions installed. I tried resetting preferences and removing all user install scripts, but it still did it. It's consistent every time I open the new version.… more

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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each of the root causes separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for reporting the issue and allowing us some time to complete our investigation into the issue.
   As the part of our investigation, we had reached out to many of you personally over email and we could come up with the below mentioned findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For the majority of the users the issue was intermittent and is no longer reproducible.
   3. We also found few cases where the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   Please note that we have created separate threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created… more

8. Moving objects between layers using the layers panel doesn't always work

   I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

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   4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.

9. Websocket not connecting in windows

   In indesign 20.0.1, windows 11, manifest version 5. websocket never connects.

   https://forums.creativeclouddeveloper.com/t/windows-indesign-version-20-websocket-not-connecting/8528

   12 votes

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   2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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10. Two Monitors - UI Window Always Loads Off Screen - Can't Resize Mac OS 14.5

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term fix. The Display Arrangement tool is so that you can position your monitors virtually how they are set up physically to make moving things between them intuitive and easy.

    Moving them out of alignment to accommodate one weird Adobe product issue is silly.

    Mac users with multiple side-by-side monitors is NOT a small part of the InDesign userbase. This is not a niche issue. Many many users have this basic setup. This bug has existed for way too long, since at least 2019.

    Please fix this.

    https://community.adobe.com/t5/indesign-discussions/the-indesign-application-frame-gets-stuck-outside-the-screen-area-behind-menu-bar/td-p/10378678

    This has been a bug for at least 5 years with InDesign (see link at the bottom of the post).

    When a Mac user has two monitors, if the primary monitor is situated "lower" than the secondary monitor in a side-by-side configuration in the Display "Arrange" setting (see screenshot, main display is laptop, on right), then the windows will always load slightly off screen, locking the user out of moving them or rearranging them.

    There is a temporary fix to put the main monitor "higher" than the secondary monitor in the horizontal arrangement.

    However, this is an unacceptable long term… more

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. Overrides are not preserved when importing and overwriting object style

    version 19.3.0.58
    But it happens in everything after CC2018

    When I update object styles on import or book sync, size and position options do not retain overrides. What is currently known is Width, Height, X, Y in Size and Position Options.

    Reproduction steps

    1. Create a document
    2. Create object style
    3. Set Width, Height, X, Y of Size and Position Options as desired.
    4. Save document
    5. Open the document that duplicated 4.
    6. Create an object and apply the object style from 2.
    7. Change to any position and size (override)
    8. Import and update the object style in 2. from the document in 1.
    9. The object in 7. does not retain its size and position and is returned to the style settings.

    Expected behavior
    8. As a result, the size and position will remain as they were before the style update.

    There was a similar post, but the content didn't exactly match, so I posted a new one.
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42713450-certain-overrides-on-objects-styles-do-not-hold-wh

    Hope for improvement.

    〈にほんご / Japanese〉
    バージョン 19.3.0.58
    しかしCC2018以降すべてで起こる

    インポーティングやブックの同期でオブジェクトスタイルを更新すると、サイズと位置のオプションはオーバーライドを保持しない。現在判明しているのはSize and Position Optionsの中のWidth, Height, X, Y

    再現手順

    1. ドキュメントを作成
    2. オブジェクトスタイルを作成
    3. Size and Position OptionsのWidth, Height, X, Yを任意に設定
    4. ドキュメントを保存
    5. 4. を複製したドキュメントを開く
    6. オブジェクトを作成、2. のオブジェクトスタイルを適用
    7. 任意の位置、サイズに変更（オーバーライドする）
    8. 1. のドキュメントから2. のオブジェクトスタイルをインポートして更新
    9. 7. のオブジェクトはサイズと位置を保持せず、スタイルの設定値に戻されてしまう

    期待される挙動
    8. の結果、サイズと位置はスタイル更新前の状態を保持すること

    類似した投稿はあったが、内容が完全に一致しないため新たにポストした。

    改善を希望しちゃう。

    version 19.3.0.58
    But it happens in everything after CC2018

    When I update object styles on import or book sync, size and position options do not retain overrides. What is currently known is Width, Height, X, Y in Size and Position Options.

    Reproduction steps

    1. Create a document
    2. Create object style
    3. Set Width, Height, X, Y of Size and Position Options as desired.
    4. Save document
    5. Open the document that duplicated 4.
    6. Create an object and apply the object style from 2.
    7. Change to any position and size (override)
    8. Import and update the object style in 2. from the document in 1.
    9. The… more
    12 votes

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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12. BUG: Small Caps not applied correctly to Variable Text with World-ready Composer

    Using Adobe Indesign 19.3 on MacOS 14.4, Apple M1.

    Steps to reproduce:
    1. Make new document.
    2. Define a text variable "Test" with custom text "Handgloves".
    3. Insert variable in text frame.
    4. Set the composer for that paragraph to "World-ready..."
    5. Set the paragraph in Small Caps
    6. Try different fonts.

    Expected result: small caps.

    Actual Result: only first two characters are changed to small caps. Typing characters after the variable placeholder changes how many characters are changed to small caps. See attached video.

    Workaround is to change the paragraph to a non World-ready composer.

    Note: may be related to this bug.

    Using Adobe Indesign 19.3 on MacOS 14.4, Apple M1.

    Steps to reproduce:
    1. Make new document.
    2. Define a text variable "Test" with custom text "Handgloves".
    3. Insert variable in text frame.
    4. Set the composer for that paragraph to "World-ready..."
    5. Set the paragraph in Small Caps
    6. Try different fonts.

    Expected result: small caps.

    Actual Result: only first two characters are changed to small caps. Typing characters after the variable placeholder changes how many characters are changed to small caps. See attached video.

    Workaround is to change the paragraph to a non World-ready composer.

    Note: may be related… more

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    12 votes

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. Flashing screen on selecting text

    Adobe InDesign 2024

    When highlighting text with text tool or selecting multiple items with the selection tool and dragging with the mouse held down, the screen flashes rapidly between the document and plain white - this makes the ID document contents not visible on the screen so you can't actually see what you are doing - eg can't see what text is being highlighted

    Please fix asap - it is making ID virtually unusable!

    12 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. The link is set to "anyone with link can comment" but it's still requiring a password

    I have created a share for review link for others to comment on, however it's requiring them to log into an account even though it's set to "Anyone with the link can comment". This was not the case before, others could comment as a guest. Using InDesign 2024 v19.0.1

    12 votes

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    4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed. 

    Now the Share for Review links set to "Anyone with the link can comment" open in the browser without asking for an Adobe ID login & password.

    
    

    --

    Adobe InDesign team

15. update to v24

    For as long as I can remember, dating back to the early single-digit versions of Adobe products, it was advised to make separate backups of user settings that were often found in obscure directories on a user's own computer. I dared to trust Adobe this time around, hoping that the update to version 24 of InDesign and its option to delete old versions, would respect the user settings that I so painfully put together. FAIL. Adobe failed to maintain them and deleted them from existence. Adobe should be putting a disclaimer on their update process to prompt users of all levels to backup their user settings and provide a link to where these obscure files are normally found. The "gotcha" or "pie-in-the-face" is not appreciated.

    For as long as I can remember, dating back to the early single-digit versions of Adobe products, it was advised to make separate backups of user settings that were often found in obscure directories on a user's own computer. I dared to trust Adobe this time around, hoping that the update to version 24 of InDesign and its option to delete old versions, would respect the user settings that I so painfully put together. FAIL. Adobe failed to maintain them and deleted them from existence. Adobe should be putting a disclaimer on their update process to prompt users of all… more

    12 votes

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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16. [ID-4261362] When using real endnotes in InDesign and exporting as a tagged PDF, the tag tree isn't created correctly.

    When you use real endnotes in InDesign and export as a tagged PDF, the resulting tag tree is not generated properly.
    This behavior can be reproduced for at least for InDesign 16, 17, 18.

    Result now:
    <P>
    --<Note>
    ----<Link>
    ------OBJR
    --ALL CONTENT

    Minium correct result:
    <Note>
    --<P>
    ----<Link>
    ------OBJR
    ------Endnote number
    ----Endnote content

    In addition: The placement attribute for <Note> should be "Block".

    This can only be fixed with a lot of work in the PDF.

    Best, Klaas

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    12 votes

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    3 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

17. Issues with epub quality on the new 2023 update

    I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.

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    12 votes

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    6 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.

    Please update to this version of InDesign to get the fix.

    --

    Adobe InDesign team

18. Co-Authoring

    Time to address the co-authoring issue, especially if you are pushing to the cloud.

    12 votes

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    1 comment  ·  Cloud Documents (Beta)  ·  Delete…  ·  Admin →
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19. InDesign should apply variating substitutions from rclt

    Variable fonts may contain location-dependent substitutions, but the rvrn feature runs too early for many real-world substitutions. The solution in font-making land has been to use the rclt or rlig features instead, but at least the former is not supported by InDesign. This is a major headache for e.g. Arabic.

    Technical discussion about this at

    • https://github.com/googlefonts/ufo2ft/issues/590
    • https://github.com/fonttools/fonttools/issues/2050
    12 votes

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    5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. Menu bar gets stuck - Indesign on M1 Pro mac

    On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

    The issue usually occurs after Indesign crashes, something which unfortunately happens multiple times a day using Indesign on M1 Pro. Having to restart the computer multiple times a day has not happened to me since the days of OS 9. I am using a couple of plugins in Indesign, which may contribute to crashes, but I also have an Intel Mac with the same version of Indesign, and the same plugins, and am having no such issues there.

    Apple M1 Pro
    Indesign 17.1
    macOS 12.0.1 (21A559)

    On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.

    The issue usually occurs after… more

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    12 votes

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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