801 results found

1. Very Slow Performance

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

   I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

   I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

   Manuel

   Very Slow Performance

   Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
   The most worrying is that it seems that this bug was discovered in September 2019.

   As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

   Behaviour:

   InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
   The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign… more

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2. InDesign performance issue: Slow on documents present on server

   it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.

   —
   Adobe InDesign team

3. InDesign 2021 is not allowing me to open files created in previous version

   I cannot open any files created in previous version. I had to reinstall InDesign 2020 to be able to do my work. InDesign 2021 is giving me a message about damaged files, is trying to repair them but without any success. So this version needs to be fixed asap.

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4. inDesign 2020 removed the zoom view box from the top menu bar

   This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

   I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or out by one factor, whereas the zoom view box at the top menu bar would let you instantly jump the view in our out by 3 or 4 "sizes."Count me as a most unhappy user who will stay with inDesign 2109.

   By the way... inDesign 2020's menu bar is now empty to the right of "help." So what was gained taking this highly useful feature away? And why not give users the option to have that zoom view menu feature in one of the pre-sets like "Essentials Classics"? I will grumble once more about my unhappiness at the loss of this important feature and the hubris of Adobe engineers to drop such a valuable element of this software.

   This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

   I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or… more

   11 votes

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

   To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

   Meanwhile, we are reviewing this request.

   —
   Adobe InDesign team

5. Performance: Import documents / style apply

   my MacBook Pro (15-inch, 2016) is super slow when importing word documents, search and replace styles or adapting styles. Does it improve when changing to the Mojave system? Or is there a conflict with FontExplorer X Pro. Any suggestions are welcome. I'm suffering…

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   Need More Info  ·  amaarora responded

   In order to investigate the issue at our end we would require some more information from your side. Can you please answer the following questions to help us out:

   1) Please let us know the version of InDesign on which you are facing this issue.
   2) It would really help us a lot, if you can share the documents( and other resources) with which you are facing the issue.
   3) Can you please share a small video demonstrating all the issues that you are experiencing.

   Please mail this information to pgaurav@adobe.com

   Thanks

6. M1 Mac Graphic Problems Continue

   As others have mentioned InDesign graphic performance on M1 Macs is unacceptable. This was marked as "fixed" but it continues with macOS Ventura 13.0.1 and InDesign 18. For example, the screen does not always redraw when scrolling or jumping to a different page until you move your pointer. Switching to a different program and then back to InDesign also fixes the problem for a while. It doesn't matter whether GPU Performance is on or off. This is the most fundamental functionality. Please figure it out and fix it once and for all.

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   Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   ID18.1 that was released yesterday should have the fix for this issue.

   Please update to this version from CCD app & confirm if the issue is still happening.

   
   

   --

   Adobe InDesign team

7. Adobe InDesign v18.1 is not saving file previews.

   Updated to v18.1 and file previews are no longer visible in the finder. Mac OS 12.6.1

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8. cross-reference bug InDesign 2020

   I'm working with a 50-page document using the latest version of InDesign (15.1.1 x64) on Windows 10. Cross-reference not only takes minutes to create but also takes that amount of time to update. It's become a useless feature of InDesign.

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9. Suddenly my document reverts to an earlier version

   Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

   I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I was before the problem happened.

   I find myself having to figure out, over and over again, what changes I've made to my document for the last ten minutes so that I can do the same thing over again. I have to save between each step!! This is not good!

   Ever since I updated Adobe InDesign to version 15.0.1, my current document suddenly reverts to a state from several minutes prior. All of my recent changes are gone, up to ten minutes, and they are not even available under Edit > Redo.

   I've started saving more often now. Recently, this problem happened again. It suddenly went back to an earlier state than I had last saved, so I closed without saving, reopened, and the file was exactly in the state I expected, which was a LATER state than my document had reverted itself to (thank goodness), but not where I… more

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10. Text cursor disappears - Mojave and InDesign CC 13.1

    After upgrading to Mac OSX Mojave (10.14), using InDesign CC 13.1 ME, the text cursor disappears. All other cursors appear as expected. This happens both with the standard Text tool, and the ME Text tool.

    • 

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    Need More Info  ·  amaarora responded

    Hi,
    Please share a sample document at amaarora@adobe.com with which the issue is reproducible along with a small video showing the steps.

    Thanks

11. Opening file in Adobe InDesign CC 2018 prevents same file from opening in InCopy CC 2018

    InCopy CC 2018 users get kicked out of file if file is opened in InDesign CC 2018. InCopy CC 2018 cannot open files create in InDesign CC 2018. See attachment.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    Thanks,
    InDesign Team

12. Workspace Disappears on open - InDesign 18.0

    Workspace Disappears on open - InDesign 18.0. Only shows when I go to Window>Workspace>Reset [workspace name]

    iMac OS Ventura 13.0

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13. Window and panels moving when Mac goes to sleep

    There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.

    There are comments on this thread that confirm

    this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):

    https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...

    please, Adobe support, address this issue.

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    9 votes

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14. publish online analytics

    This failure to load is a disgrace. I need analytics to sell advertising. When is Adobe going to take its Publish Online program seriously?

    9 votes

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15. Slow & stuttering performance since using 4K monitor

    Hi

    I've recently upgraded to a Dell UP2720Q 4K monitor.
    Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

    When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

    The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

    I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

    1. Version of Adobe InDesign, InCopy or InDesign Server :
       Indesign 15.0.2 on a MAC PRO 2013 macOS 10.15.4

    2. Steps to reproduce the issues:
       Using a 4K monitor (Dell UP2720Q)

    3. Expected result:
       Normal performance

    4. Actual result:
       Slow & stuttering performance

    ps; My colleugue has the same DELL Monitor, using it on a Imac 2019. But he has no problems.

    Hi

    I've recently upgraded to a Dell UP2720Q 4K monitor.
    Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

    When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

    The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

    I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

    1. Version of Adobe InDesign,… more

    • 

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16. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

    No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Update:
    This is regarding the comments where our users are still facing the issue.
    Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

    In case you are still facing the issue, please create a new thread with the specifics related to the issue.
    We are closing this particular thread for now.
    -———————————————————————————

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Update:
    This is regarding the comments where our users are still facing the issue.
    Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

    In case you are still facing the issue, please create a new thread with the specifics related to the issue.
    We are closing this particular thread for now.
    -———————————————————————————

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us… more

17. Opening a file with missing fonts freezes InDesign

    Opening a file that has missing fonts freezes InDesign for a minute or so. Every document with missing fonts does this. If I manually activate the font and then try opening the same document again, there is no freeze.

    InDesign 17.2.1, macOS Monterey (latest)
    My coworker is on Catalina and has the same freeze too.

    8 votes

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

    Please update to this version to get the fix.

    --

    Adobe InDesign team

18. Macbook Pro Notch Cuts Into Fullscreen View

    1. InDesign version 17.0.1 on MacBook Pro (16-inch, 2021)
    2. Previewing a document in Full Screen (Shift + W) and returning to normal view (Shift + W or ESC).
    3. Document should be displayed below the notch, like other full screen applications do. When returning to normal view, the InDesign window should be the same size as before full screen view.
    4. The notch of the new MacBook Pro (2021) cuts into the preview. When returning to non-full screen view, the InDesign window is pushed down / resized so that the status bar is not visible.

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    8 votes

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19. High CPU usage 2022 17.0 x64

    17.0 x64
    Horrible consumption! This status is without opening any file in indd.

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    8 votes

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20. inDesign 16.1 - New version(s) do not keep color settings for documents

    Just one more thing to check EVERY time I look at the document.

    Reverts to ---- Emulate Adobe inDesign 2.0 CMS Off

    ISSUE
    A. Even after changing the Color Settings in an open document when I switch apps and come back the Colors Settings have reverted ---- Emulate Adobe inDesign 2.0 CMS Off ---- this is really, really annoying.

    B. Opening a document that had been saved in the current version - the Color Settings did not save with the document -

    ---

    I just made my regular preference without a document open - quit the program reopened -- the Color Settings defaulted back to the Adobe 2.0....

    HOWEVER that time the document I had switched and saved kept the Color Settings.

    Just one more thing to check EVERY time I look at the document.

    Reverts to ---- Emulate Adobe inDesign 2.0 CMS Off

    ISSUE
    A. Even after changing the Color Settings in an open document when I switch apps and come back the Colors Settings have reverted ---- Emulate Adobe inDesign 2.0 CMS Off ---- this is really, really annoying.

    B. Opening a document that had been saved in the current version - the Color Settings did not save with the document -

    ---

    I just made my regular preference without a document open - quit the program reopened -- the Color… more

    8 votes

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