Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. InDesign makes incorrect QR code words and we can't decode QR codes correctly.

    Steps to Reproduce:
    1. Object->Make QR Code...
    2. Input strings "問題は日本語を正常に扱えるかどうか。".
    3. Result QR Code is incorrect.

    Actual Result:
    Sometimes, we got the wrong code in Japanese locale.

    Any Workarounds:
    Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
    This was coded into the InDesign try and get "image1.png".
    Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

    42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
    ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
    68 9b 1 8 0a ce 09…

    17 votes
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    3 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    The fix for this issue is now available in the beta builds of InDesign. You can download the latest beta build from Download section of InDesign Prerelease portal.

    1. Go to adobeprerelease.com
    2. Log in with your Adobe Id.
    3. Once logged in, search for “InDesign CC Prerelease” program in the list.
    4. Click on the program to join the same.
    5. You can now download the build (14.0.3.422) from “Builds and Plugins” section on the page.
    6. The steps for installing the build can be found in the release notes

  2. Color Settings Not Sticking

    Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

    As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

    I have reinstalled the app.
    I have wiped all settings.
    I have cleared the Adobe Color Cache folder.

    17 votes
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    17 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  3. Indesign CC 2019 14.0.1 xmp-information for images cannot be copied

    1: Indesign 14.0.1
    2: open any link details for any placed image/XMP-information
    3: I want to copy text from this window to clipboard (like credit-information). This was possible in Indesign 2015.
    4: it is not possible to copy text.

    14 votes
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    8 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    The fix for this issue is now available in the beta builds of InDesign. You can download the latest beta build from Download section of InDesign Prerelease portal.

    1. Go to https://www.adobeprerelease.com
    2. Log in with your Adobe Id.
    3. Once logged in, search for “InDesign CC Prerelease” program in the list.
    4. Click on the program to join the same.
    5. You can now download the build (14.0.3.418) from “Builds and Plugins” section on the page.
    6. The steps for installing the build can be found in the release notes

  4. Find/Change | Object | Selection | Won't change colour if in a group

    Hi. I think I might have found a bug.

    Find/Change | Object | Selection | Won't change colour if in a group.
    (It works if 'Search' is set to Document.)

    1.png
    Shows a test. I want to change the Yellow to Red.

    2.png
    Shows the top group colour not changing if 'Search | Section' is chosen

    3.png
    Shows both colours changing to Red if 'Search | Document' is chosen

    Can this be fixed please, or an option to Change Items in a group f it was a 'Feature'.

    Thanks

    2 votes
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    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  5. dublicate layer with object group

    If you dublicate a layer with a object group on it, and then ungroup (the also dublicated) objects on the new layer, they are all moved to their original layer.

    This objects should stay on the new layer!

    1 vote
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    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cannot "place" MathType eps file correctly into InDesign - InvalidFont error

    InDesign CC 13.1

    Steps to Reproduce

    1.In a ID document, use File > Place
    2.Select the attached eps file, which is an eps file created by MathType
    3.Place the eps file

    Expected Result: The eps to place the image correctly

    Actual Result: Before the eps is placed, the error is seen: "InvalidFont error occurred creating the screen display for the imported EPS. The EPS will draw as a gray box. The actual EPS may not print and will not export as PDF. Do you still want to place this file? Yes/No?

    Clicking Yes results in only a gray box.

    *Cannot…

    5 votes
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    4 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  7. Preserve Image Dimensions when Relinking and "Auto-fit" options do not seem to work.

    I am using Indesign 14.0

    When I relink files, Indesign changes the scale and placement of images automatically, regardless of whether the preserve image dimensions option in the file handling box is checked or unchecked, and whether the "auto-fit" button in the tool menu is checked or uncheked.

    Preferences > File Handling > "Preserve Image Dimensions when Relinking"

    4 votes
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    4 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign randomly replaces placed images with grey boxes

    Indesign 14.0.2
    Max OS 10.13.6

    Indesign will on occasion replace all placed images in document with grey boxes.

    Issue occurs seemingly randomly when moving elements in the document.

    Issue affects all placed images in document, including .ai and .png images.

    Issue is not document-specific, although seems to affect documents containing transparency more frequently.

    Additional new images placed while issue is ongoing results in a grey box.

    Changing Display Performance settings does not resolve issue.

    Restarting InDesign resolves the issue.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  9. Links within linked Indesign files appear pixellated even if the links are updated.

    Linked images within linked Indesign files appear pixelated, even if the links are updated. It's temporarily fixed by relinking the file – but it goes back to appearing pixelated when the file is reopened. This has only happened recently and has never been a problem in the past.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  10. impossible to have high quality display with bitmaps

    With cs6 no problem. The same bitmaps files (TIFF) with CC, the display is very bad, even in high performance. Impossible to find a solution with technical assistance. Graphic designers with whom i works have the same problem. Apparently on the forums it would be a known bug. I work with windows 10.
    Two screenshot to see the difference between CS6 and CC

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  11. Multi-state objects and animated elements not working on State 1

    InDesign CC 2019 14.0:

    I have a 4 state multi-state object. Each state has a full-screen image with a text title and description which animates in (Fly-in from top) for each state upon load. Left/Right buttons control the interactivity.

    However, when I add an animation to the text title/description in State-1 it causes the full-screen image to not load and the test/description text doesn't appear either. (Tested in Indesign in the EPUB Interactivity Preview panel and on iPad/iBooks)

    When testing it in the EPUB Interactivity Preview panel and I go to State-2 using the buttons and then return to State-1…

    5 votes
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  12. Image catalog script - For creating Contact Sheets

    Under Scripts, my image catalog script does not complete the place command to create an image catalog for me. When bug is worked out, I would also like an option to number each image, instead of only placing file names.

    To recreate: Create new document, letter size. Open scripts, and run Imagecatalog.applescript. Set rows and columns( doesn't matter, also doesn't matter if labels is checked or unchecked) . Page will populate rectangle boxes, but not graphic frames nor insert images.
    Indesign CC.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  13. cc libraries deletes my text

    Hello.

    When adding my own text to a file in InDesign/CC Libraries (See attached image) - it deletes part of the text so I have to rewrite it again.

    Example:
    'Saks' becomes 'ks'

    There's a glitch and the text disappears.
    It's a collaboration work account, but can't it get more stable?

    best regards.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  14. Place; inconsequent text string in dialog

    When choosing File -> Place the dialog says "Open" on the selected item. In stead of "Place"
    In training on indesign i allways have to explain this. We can only Open indesign files, but we can Place other media. The dialog window should use the term Place.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  15. error encountered reading image

    1. InDesign CC 2019 (14.0)
    2. Import large clipped .psd file (~880 mb) into mechanical
    3. Image placed as requested
    4. Error message received suggesting image is corrupt (note: export of InDesign file as idml and opened in 2018 to import image achieves desired result, suggesting image is not corrupt)

    10 votes
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    2 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  16. Proportional Scaling Using Shift Button Not Working

    In the 2017.1 release of InDesign, the ability to hold Shift and scale objects proportionally seems to have disappeared. I know for me this is a major functionality problem that is increasing the time I have to spend on current projects. I've checked support forums and others are encountering this problem, but I haven't yet seen a solution.

    81 votes
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    237 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

  17. PDF Place only shows document - not generic PDF icon

    BUG? CC 2019. When placing a PDF file we used to get generic PREVIEW icon which was preferred. Now every "place" only shows the actual contents of the PDF document. This is in the FILE -> PLACE -> "Choose PDF" dialog window

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign won't import Microsoft Word Equations, even as graphics

    Take the following word file: https://www.dropbox.com/s/sta1b2iqhtx72if/basic%20word%20fail.docx?dl=0
    it contains two equations that I've highlighted in the original.png file so their locations can be identified (I've only done this to the screen capture, they're not highlighted in the word file).
    Now, place this word file into InDesign and the result as shown in result.png is that the equations are missing.
    The version of Word used is Microsoft Word for Mac 16.16.11 (190609) but I'm sure the same thing will happen from Word for Windows

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  19. text skalierung

    In InDesign ist es zum Teil nicht mehr möglich, Textfelder so zu skalieren, dass sich Zeilenumbrüche etc. verändern. Das ist ein übler Fehler!!!

    Und wieso gibt es das Programm auf Deutsch, aber diese Webseite nicht???

    1 vote
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    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  20. White / Black Flickering screen graphics display

    Please see attached video. Only happens when adobe is installed on the computer.

    1 vote
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
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