203 results found

1. [ID-4260604] InDesign with Typeface app is going in Protective Shutdown on document close

   Customer Scenario1

   Brand new Indesign 20.2: open any document, change nothing in it and close it. Indesign gives a warning and then crashes.
   MacOS 15.3.1 (24D70), Macstudio M2, I have reset all personal prefs, I am using Typeface app. This didn't happen with 20.1

   Customer Scenario2

   Doing a data merging of a .CSV file.

   Result

   InDesign is going in Protective Shutdown for few scenarios

   Workaround

   • Deactivate the Typeface app and continue to work with InDesign v20.2.0.36
   • Rolling back to InDesign 20.1.0.71 to continue to work with the Typeface app

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   19 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2025(v20.3.0.060). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

2. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe for allowing very easy downgrades. EXCELLENT.

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe… more

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.3.144). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Sanyam Talwar

3. [ID-4256362]Cannot drag and drop InDesign files into InDesign

   With no open files in InDesign, I cannot drag and drop an InDesign file from Explorer into InDesign. Double-clicking an InDesign file does work. Selecting multiple InDesign files in Explorer and then pressing the Enter key does work whether InDesign is running or not.

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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

4. [ID-4256174]InDesign crashes while searching any font/word, etc., which is in overset text.

   We have simple scripts that operate on script labels to Find and Replace Text, adjust Text Size, things like that. We've been using them for three years with no problems prior to v2025. They crash and bring up the option to send an error report. We're rolling back to 2024 now, we can't operate efficiently without these scripts.

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

5. [ID-4256404]InDesign crashes consistently on book pdf export

   InDesign 20, Mac Ventura 13.7. iMac 27in, 2017.
   Every time I try to export a Book to PDF InDesign crashes. Crash occurs even with just one idd doc in the book (with nothing in the doc besides a single page with one rectangle shape).

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   5 votes

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   4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

6. Error with InDesign (Beta): "Some files required for color management are missing"

   Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

   I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

   1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
   2. Launch InDesign
   3. InDesign should start without any errors.
   4. The error message in the attached screenshot appears.

   Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

   I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

   1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
   2. Launch InDesign
   3. InDesign should start without any errors.
   4. The error message in the… more

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   0 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   InDesign Beta 19.5.0.91 is made live on Win Arm machines for English users. Users having their language as EN, can now install and use InDesign Beta on Windows Arm based machines.

   Please share your AdobeID with us at sharewithid@adobe.com so that we can help you gain exclusive access to the InDesign beta version on a Windows ARM machine if you are unable to access the beta app.

   Refer to the following articles for more information:

   • https://helpx.adobe.com/download-install/kb/arm-processors.html
   • https://helpx.adobe.com/indesign/kb/windows-arm-support.html

   -

   Sanyam Talwar (he/him)

7. InDesign 2024 19.4 crashes if you apply a Style Pack to multiple selected unthreaded text frames. In previous versions this worked just fine

   InDesign 2024 19.4 (Mac M2 Max chip, macOS Ventura 13.6.7) crashes if you apply a Style Pack to multiple selected unthreaded text frames. In previous versions this worked just fine.

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

8. Alert is shown on opening documents in InDesign(v19.4.0.63) - "This file is already open by another user or another application."

   After updating InDesign to V19.4, I'm now locked out of many of my previous design files. I'm receiving the error, "This file is already open by another user or another application. This file may be stored on a network server and cannot be opened until the other user closes it."

   I reinstalled V19.3 and can now access these old files but I would prefer to use the most up to date version if possible. happy to provide a sample if needed.

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   44 votes

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   18 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

9. Data merge not working for absolute paths on macOS

   With the latest update of 19.4, image paths no longer work for merge documents. I installed the latest update, which went back to 19.3, and have had no issues; therefore, I have isolated the issue with the update. I currently usean Excell file with an image field and the path to the image associated with each record. I have not changed anything in the file but with the new update I get the error message indicating the file is missing.

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   18 votes

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   21 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

   You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

   Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the relative path like ./<foldername>/<filename>.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   Kindly update the data source file with the POSIX style path in Macintosh to work with data merge functionality smoothly. Please refer to the helpx https://helpx.adobe.com/in/indesign/using/data-merge.html to know more about the difference between HFS and Posix style paths.

   You can get the actual POSIX path of a file by right-click it in the Finder while holding Option (or right-click, then press Option) > Copy as pathname menu. This can help you explore the correct POSIX paths to ensure you're using them correctly.

   Note: Relative path as such /<foldername>/<filename> is no longer supported after the fix, as it considers the starting “/” as an absolute path. Instead, the recommendation is to omit the starting “/” and use <foldername>/<filename> instead or any of the other existing ways to access the… more

10. Replaced text (when using Track Changes) in a table will crash InDesign/InCopy 2024 when switching to text views

    To recreate (See attached images):

    1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
    2. Select the content and replace it with new content, then select to switch to "Story Editor".

    What occurs:
    1. InDesign will completely freeze up and needs to be forced to quit.
    2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

    Comments:
    It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any of the text views then the applications will not crash. This cannot be replicated in any older version of InDesign/InCopy.

    Files:
    1. Step 1.
    2. Step 2.

    To recreate (See attached images):

    1. Create a simple table in InDesign and add some content to one cell, then activate Track Changes.
    2. Select the content and replace it with new content, then select to switch to "Story Editor".

    What occurs:
    1. InDesign will completely freeze up and needs to be forced to quit.
    2. This will also happen (in the same set up) if you are using InCopy and switch to either "Story" or "Galley" view.

    Comments:
    It seems that this is triggered by the graphics that highlight the removed/new text. If you are not showing the colors in any… more

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    14 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in InDesign 2024(v19.2.0.046) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

11. Adobe InDesign 2024(v19.0) - For Hebrew Text, after applying Forced line break -The character direction changes to Left-to-right direction.

    When typing a paragraph in Hebrew there is a problem when doing Forced line break. The character direction become Left-to-right direction, insted of keeping the Right-to-left direction.

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    25 votes

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue is fixed in InDesign 2024 19.2 Release.

    
    

    --

    Adobe InDesign team

12. [ID-4244288]Problem with Variable fonts - some glyphs are displayed with a lighter weight on changing axes.

    Some variable fonts works as expected, but for some, the font displays at a lighter weight (perhaps regular?) when the weight is set for anything heavier than about 750. It appears that the heavier weight's metrics are used.

    In my my limited test, the weight prints properly.

    I'm on a 27-inch, iMac 2020, Mac OS 13.5.1, InD 19.

    Examples:

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    70 votes

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    57 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the InDesign 2024(v19.1.0.043) and above. We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

13. Installing InDesign 2024 wiped all my preferences and workspaces

    Just as the title said - preferences and workspaces wiped, despite ensuring the checkbox 'import exisiting preferences' was turned on during install.

    42 votes

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    20 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.0.1.205). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

14. InDesign 2024 starts with "CreateObject("InDesign.Application.2023")" in an environment where 2023 and 2024 coexist.

    Reproduction steps
    1. InDesign 2023 (18.x) is installed on Windows
    2. Install InDesign 2024 (19.0) there.
    3. Run the following code in VBScript.
    Set myInDesign = CreateObject("InDesign.Application.2023")

    Expected result
    InDesign 2024 (19.0) will start.

    Actual result
    InDesign 2023 (18.0) will start.

    cause
    InDesign 2024 installer is overwriting the 2023 registry.
    \HKCR\CLSID{231441AB-8969-4F6D-8CD1-B596C4047898}
    is the registry for InDesign 2023, but the InDesign 2024 installer has rewritten the contents to InDesign 2024. The same goes for related registries.

    25 votes

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    7 comments  ·  Scripting  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.0.1.205). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

15. Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad

    I have installed the upgrade to Adobe InDesign 2024 (build 19.0) while keeping version 2023 (build 18.5) and have encountered the following problem:

    • After opening a document, the mouse scroll wheel does not seem to work (i.e. it is not possible to scroll up or down the contents of a page). However, this condition still works in InDesign version 2023.

    Has anyone encountered the same problem and found a solution?

    22 votes

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    24 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in 19.2 version of InDesign.

    Please update to this version or later to get the fix.

    
    

    --

    Adobe InDesign team

16. [macOS Sonoma]White Screen on drawing marquee/highlighting text in CPU and Overprint Preview modes

    Hi,

    Since I've updated my mac mini to Sonoma, when I use InDesign, the documents flash every time I click on it. If I click and hold, the screen become completely white. This is very annoying, almost impossible to work.

    Please help me!

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    75 votes

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    Closed: Fixed  ·  68 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Export PDF is crashing PAC checker due to font issue

    Since version 18.4, sometimes the embedding of specific fonts is causing PAC to get a system error. I know this because I sent my file to Axaio (made-to-tag) when I couldn't figure out why PAC was not working. They told me this started happening since version 18.4, which has something to do with fonts. They suggested finding a TrueType version of the font to get around this bug or download 18.3. I use Indesign all the time and need this bug to be fixed.

    3 votes

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

18. Copy and Paste from Share for Review Comments panel not working

    You used to be able to copy/paste directly from the REVIEW panel COMMENT when you receive feedback. Now it won't allow you to copy what someone has reviewed and suggested as replacement text. This is very important as it makes it much more efficient to copy it from within InDesign rather than swapping between screens to do it from the browser. Please can you fix this! Thank you!

    17 votes

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    11 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has got fixed in InDesign 2024 19.2 Release.

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    Adobe InDesign team

19. 18.4 and 18.5 exported PDF corrupted

    Hi guys,

    Our books are printed in house with Xerox Nuvera 288 Presses. We recently faced this issue, and tho it should be addressed in 18.5 updated, we're still facing the same problem in 18.4 with 18.5 (Images attached below) where the whole book is printed out, but have left a single page blank.

    In this example, this page 85 went blank every time we ran it through the press when exported with 18.4 and 18.5, but got no problem with 18.3. This error also happened to 9 out of 10 book titles (exported with 18.4 and 18.5) that we print, which is a major issues for our production.

    The confusion is, all the content in the black page is text base, no special fonts or images, not font issue or errors came up when we exported it out what so ever. We reverted back to 18.3 and all the issues are fixed. I even reverted back to 18.1 and 18.2 to make sure our theory is right, and yes, 18.4 and the new 18.5 are versions that gave us the issue.

    We don't know what actually cause the corruption since there was no error showed, or just the interaction issues between the PDF of 18.4 and 18.5 with the presses.

    I also attached our export setting below (our export setting is unchanged, works completely fine with 18.3 and previous versions)

    Cheers,
    V

    Hi guys,

    Our books are printed in house with Xerox Nuvera 288 Presses. We recently faced this issue, and tho it should be addressed in 18.5 updated, we're still facing the same problem in 18.4 with 18.5 (Images attached below) where the whole book is printed out, but have left a single page blank.

    In this example, this page 85 went blank every time we ran it through the press when exported with 18.4 and 18.5, but got no problem with 18.3. This error also happened to 9 out of 10 book titles (exported with 18.4 and 18.5) that we… more

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    40 votes

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    63 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

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    Adobe InDesign Team

20. Numbering restarts from 1 after an unnumbered style in exported html

    1. InDesign 18.1 (since 17.2.1)
    2. Create a numbered list paragraph, insert a line of a different paragraph style not containing numbers, continue the numbered list on the next line, the number continues from the previous list. Export this file to an html file.
    3. Expect the number to follow what we see in the InDesign file
    4. The number restarts from 1 after the inserted line of a different paragraph style

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    6 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    This issue has been resolved in the latest version of InDesign 2024(v19.0).  Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.

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    Adobe InDesign team