7104 results found

1. Creep leaves a white gap

   Print to Booklet does have a creep setting, to compensate for paper thickness in a saddle stitched booklet. But there is a problem is on the coverpages, since the added creep leaves a white gap on the 'back' where the staples are placed, even when the document has enough bleed to fill this space.

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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2. [ID-4219732]Slow performance

   Lately InDesign is nearly unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. Even when clicking between panels in the toolbar there is a delay of about half a second.

   I have tried ruling out potential issues like updating graphic drivers and embedding all resources into the document. Nothing works it seems like the application is just unstable. Please advise, I love to work with indesign but this is overall a very bad user experience.

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   22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Customer comments

   • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
   • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
   • Performance degradation is observed if more than 1 document is opened
   • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
   • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
   • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

   Troubleshooting steps tried to resolve issues

   • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

   Workarounds

   • Change the name of the image folder to disable the dynamic links to picture.
   • Exporting the document to IDML and working on it. Once the document is saved, the performance degradation is observed.
   • Disabling network and internet helps in improving the performance.

   Next Steps 

   • Please provide the number of links in the document when you start facing performance issues
   • Does turning off Links panel help improve performance?
   • Where do you link image from Local/Network/Shared Drives(One drive, Drop box etc)
   • All the machines mentioned in the UserVoice thread are intel based. Performance for Apple Silicon/M1/M2 machines is way better than Intel machines. Is there any user who is using Apple Silicon/M1/M2 and facing performance issues.

   Customer comments

   • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
   • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
   • Performance degradation is observed if more than 1 document is opened
   • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
   • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
   • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

   Troubleshooting steps tried to resolve issues

   • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

   Workarounds

   • Change the… more

3. Please change one word in the German Indesign

   The German Word "Abstände" is used two times in the paragraph style panel but with two completely different meanings.

   First use "Einzüge und Abstände" is in English "Indents and Spacing".

   Second use "Abstände" is in English "Justification".

   Please change the second one to "Blocksatz" or "Blocksatzeinstellungen" so that the German users will not be confused anymore.

   Or contact a German speaking InDesign pro user for a better translation.

   Just a small change to make a lot of (German speaking) people happy!

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   7 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

4. Making PDFs with files that have EPS graphics is slower than previous

   Since the 14.0.3 update, I've noticed that exporting PDFs that contain EPS graphics is quite slower than under the previous version. Is this able to be confirmed?

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. Stop showing the "Setup Libraries Your Way" EVERY TIME I open creative cloud library

   This thing is beyond annoying. Yes it was helpful the first time I saw it. But once I clicked it off once, I never needed to see it again. But this little f***er shows up every time I open the CC libraries after a restart. GIVE ME A DON"T SHOW AGAIN..... Please.

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6. InDesign Crashing when inserting footnote or carriage return

   Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

   I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

   I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

   It appears to me that in no case did InDesign report its misbehavior back to Adboe, nor did the Apple OS report the crash (?!?). I will send the problematic file if it helps. A screenshot is of no use -- the program is blinking out of existance, leaving no visible trace.

   Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

   I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

   I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

   … more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. CC library desconfigured after dragging in a table

   Hi there,
   I dragged a table from one page to the cc library panel and it turned black with code characters in colors. I lost all the libraries... can not find them anymore, not even delete this code or replace. Nothing. Please help

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   1 comment  ·  Others  ·  Delete…  ·  Admin →
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8. Cannot save under a new name error code 1, network share, InDesign 2019

   When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
   InDesign 2019 is up to date.

   2 votes

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Are you able to saveAs/ SaveACopy the file locally?
   What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
   Is it happening with all InDesign files?
   Which OS version are you using?

9. Buttons losing functionality when updating Table of Contents

   When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

   Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

   I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

   This is very frustrating. We are a large company that is always creating highly Interactive PDFs. This needs to get fixed right away or have a work around until its fix. Please let me know if samples are needed. This issue can always be duplicated.

   When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

   Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

   I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

   This is very frustrating.… more

   8 votes

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   7 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. Inline vector graphics pixelate while typing in high quality display performance mode

    InDesign 14.0.2 on Windows 10

    1) Set display performance to high quality
    2) Paste an EPS or PDF into a text frame as an inline graphic. It should render crisply as you'd expect in high quality mode..
    3) Start typing in the text frame that contains the inline graphic. The inline graphic pixelates.
    4) Click out of the text frame or stop typing for ~10 seconds. The graphic returns to its unpixelated, high-quality state.

    Context: we are upgrading 100 users from InDesign 2014 to InDesign 2019. This worked perfectly well without any pixelation or lag in InDesign 2014, but is significantly worse in InDesign 2019.
    InDesign support advised me that InDesign is working as intended and I should post here if I wanted anything to change. This is not a step forward!

    InDesign 14.0.2 on Windows 10

    1) Set display performance to high quality
    2) Paste an EPS or PDF into a text frame as an inline graphic. It should render crisply as you'd expect in high quality mode..
    3) Start typing in the text frame that contains the inline graphic. The inline graphic pixelates.
    4) Click out of the text frame or stop typing for ~10 seconds. The graphic returns to its unpixelated, high-quality state.

    Context: we are upgrading 100 users from InDesign 2014 to InDesign 2019. This worked perfectly well without any pixelation or lag in InDesign 2014, but is… more

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. Color Dialog issue

    Right now, the color displayed is not the color of the item selected. The color seems to have frozen. If I attempt to use the eyedropper in the color palette selection dialog, the whole program freezes, and it is unusable.

    Second issue, If I double click to select an item in a group, indesign thinks I want to add text and automatically adds selects with cursor to start typing.

    so, two issues, color and forced type selection.

    2 votes

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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12. Google sheets in xlsx but still "Cannot place... no filter..."

    I try to place a spreadsheet created in Google sheets and saved as xlsx and I get the error message "Cannot place this file. No filter found for requested operation". I am using a Mac & Mojave 10.14.6. My copy of InDesign is subscription.

    6 votes

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13. Drop cap does not work in Version 14.0.2. It literally does nothing.

    Drop cap does not work in Version 14.0.2. It literally does nothing.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. [Windows] InDesign/InCopy CC2018 is crashing on document close (icml file with anchored pdf file)

    InDesign/InCopy CC2018 have an issue with PDF (and probably AI) files used as anchors in text frames when the Display Performance/Vector Graphics option is set to High Resolution.

    Steps to reproduce:
    As I'm unable to attach a zip file in here (why?) here's the link to the example:
    https://adobe.ly/2Uc2pcN

    1. Start InDesign/InCopy (with settings/cache cleared)
    2. Menu: Edit -> Preferences -> Display Performance -> Adjust View Settings -> Vector Graphics [set to: High Resolution]
    3. Open "crash-example.idml" file.
    4. Select "Update Links" in the dialog (if asked)
    5. Replace crash-example.icml file with a file found in "replace-file-1" folder
    6. Update Content of the text frame (menu -> InCopy -> Update Content or CTRL+F5)
    7. Close the file with CTRL+W (or by clicking "x" in the tab)
    8. When asked to save changes select "No"
    9. InDesign (or InCopy) crashes.

    Additional info:
    * Changing Preferences/Display Performance/Adjust View Settings/Vector Graphics to "Proxy" - the document closes without a crash (but only if the pdf was first loaded with that setting).
    * InDesign versions affected: 13.0.0, 13.1.1
    * InCopy versions affected: 13.0, 13.1.1
    * Versions not affected: 10.0, 11.0, 12.0, 14.0
    * Operating system affected: Windows

    Please provide a fix for this issue in CC2018 as it makes InDesign/InCopy unusable in some workflows.

    InDesign/InCopy CC2018 have an issue with PDF (and probably AI) files used as anchors in text frames when the Display Performance/Vector Graphics option is set to High Resolution.

    Steps to reproduce:
    As I'm unable to attach a zip file in here (why?) here's the link to the example:
    https://adobe.ly/2Uc2pcN

    1. Start InDesign/InCopy (with settings/cache cleared)
    2. Menu: Edit -> Preferences -> Display Performance -> Adjust View Settings -> Vector Graphics [set to: High Resolution]
    3. Open "crash-example.idml" file.
    4. Select "Update Links" in the dialog (if asked)
    5. Replace crash-example.icml file with a file found in "replace-file-1" folder
    6. Update Content of the text frame (menu… more
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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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15. Easier automatic page numbering

    Make it easier to create automatic page numbering in InDesign. I would not have remembered to select the text frame, then navigate to TYPE > INSERT SPECIAL CHARACTERS > MARKERS > CURRENT PAGE NUMBER if it weren't for Google. This feature should not be an obscure tool, and should not be buried in panels. I feel like this feature should at least be in the Master Page Panel's drop down options (from the hamburger).

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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16. indesign cursor lag

    My cursor is lagging while passing over portions of the Layers Panel specifically.
    I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
    The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
    I've attached a video sample of the issue in action.

    • 

    5 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.

    On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.

    Please share what hardware you’re using to connect the external monitor to your MBP.

    —
    Adobe InDesign team

17. Wordwrap

    Anyone also having problems with word wrapping? Found some english words but many german words that InDesign doesn't seem to know :/

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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18. proportional scaling and Opt + drag copy feature not working

    Some, but not all, shift and option key functionality not working. I've tried both the Webroot SecureAnywhere fix (don't have this on my computer) and the keyboard unicode fix. Neither have helped. it's also inconsistent. it was working fine last night at home but not working this morning in my office.

    3 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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19. New document dialog is extremly slow

    If I want to create a new document the dialog news at least 10 sec to open. After that I can set my defaults but when I click the »create«-button it takes another 10 to 20 sec until the new document is created. The fans are blowing like ****.

    InDesign 14.0.3

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. Colour swatch problem. CMYK Sliders have changed to DIC colour system and I can't change them back

    Colour swatch problem. CMYK Sliders have changed to DIC colour system and I can't change them back.
    2019 Indesign CC Mac version.

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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