6822 results found

1. Keyboard commands do not respond in document until text field is selected

   Indesign 14.0.2 x64
   Windows 10

   After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

   I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

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   Need More Info  ·  amaarora responded

   Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
   If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

   -InDesign Team

2. panels / windows won't open, InDesign doesn't launch 80% of the time

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of the panels just will not open even after I select them from the menu. Most of the time I can't open any windows or panels within the app. And I NEED to be able to open the glyphs and corner options panels, but I haven't been able to open them for over a month, and I use this program on a nearly daily basis. Additionally, the color picker tool within the color popup does not work, but the regular tool within the toolbar does. I also have issues with the align and distribute options appearing and disappearing from the top bar. The options disappear after selecting an object, changing windows or navigating to a different app momentarily, and they will not reappear unless I click the gear icon of the panel and confirm the options again. Sometimes this doesn't work and then I have to quit and reopen the whole thing again.

   I'm running Mac OS High Sierra 10.13.6. I am going to have to uninstall and rollback to the 13.1 version of InDesign for now because I have clients waiting and I need to turn stuff over faster, but if more information is needed I can reinstall. Never had this issue in the 2018 version, but it's been a regular occurrence in the past few updates.

   Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

   But this is the part that really bothers me: When it finally does open properly and loads a document, many of… more

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   Need More Info  ·  amaarora responded

   Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
   If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

   -InDesign Team

3. GREP, odd behaviour in InDesign v. 14.0.2

   Search and replace with GREP in InDesign version 14.0.2 behaves oddly.

   This simple GREP used to work fine:
   (?<=\s)([\u\s\,]+)$

   It matches upper case letters, commas and space between them at the end of a paragraph. But now it only matches some of them.

   Really strange.

   4 votes

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Based on user response, marking this as Fixed.

   —
   Adobe​ InDesign team

4. Unequal inset values in an Object Style don't display in a text frame if corners are rounded

   If you use an object style with unequal inset spacing and apply it to a text frame, the unequal spacing is ignore and made uniform.

   Steps to recreate:
   1. Create an Object Style
   2. Go to 'Text Frame General Options' for that style
   3. Set unequal values for 'Inset Spacing'
   4. Go to 'Stroke & Corner Cptions'
   5. In 'Corner Options' set 'Rounded'
   6. Create a Text Frame
   7. Fill Text Frame with placeholder text
   8. Apply Object Style to Text Frame

   Result: unequal inset spacing is ignored.

   If you apply unequal inset spacing manually there are no problems — unless you apply a corner rounding greater than 6mm, at which point unequal spacing is ignored.

   I've attached an InDesign file which demonstrates all of this.

   As an addendum to this: object styles seem quite buggy generally. For example, if you set an initial paragraph style and select 'apply next' then later edit the paragraph style, the text frame doesn't always display the changes.

   If you use an object style with unequal inset spacing and apply it to a text frame, the unequal spacing is ignore and made uniform.

   Steps to recreate:
   1. Create an Object Style
   2. Go to 'Text Frame General Options' for that style
   3. Set unequal values for 'Inset Spacing'
   4. Go to 'Stroke & Corner Cptions'
   5. In 'Corner Options' set 'Rounded'
   6. Create a Text Frame
   7. Fill Text Frame with placeholder text
   8. Apply Object Style to Text Frame

   Result: unequal inset spacing is ignored.

   If you apply unequal inset spacing manually there are no problems —… more

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   2 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   It is not possible to have unequal inset spacing and corners other than none as they can’t go together.
   It is designed this way.

   —
   InDesign team

5. PDF comments panel does not stick in workspace

   We have discovered that the PDF Comments panel disappears when a document is closed.

   But we have also found that any panels that are grouped with the PDF Comments panel in a saved workspace disappear when the document is closed.

   Refreshing the workspace brings them all back.

   6 votes

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

6. Indesign crashes every time opening in Mojave 10.14.4.

   Indesign crashes every time opening in Mojave 10.14.4.

   I tried uninstalling and re-installing, nothing works. Is there a fix?

   This problem is causing work deadlines to fail.

   Is there a way to completely erase all traces of Indesign CC 2019 from my Mac and start fresh?

   Here is the crash report attached as a text file.

   • 

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. illustrator art resizes with new Content aware fit feature

   With the new Content Aware Fit feature Illustrator art from documents in a previous version of Indesign come in resized in the box. Therefore all legacy indd documents have Illustrator art that resized.

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8. roman punctuation

   It would be great if InDesign had a Roman punctuation (hanging punctuation) option similar to Illustrator, where it was set with a toggle. The optical alignment in Story is useful; however, the Illustrator implementation of hanging punctuation is useful in many situations, too.

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9. InDesign performance issue: Lags when selecting and moving items using wacom tablet

   On a iMac with 32 GB RAM running under macOS 10.14.4 (18E226) InDesign v.14.0.2.324 with Wacom Intuos Pro tablet (6.3.24-1) in some documents cursor / items handling is unresponsive, lagging or too sensitive (click is registered when there was no click, dragging happens yet it wasn't been ignited).

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10. Bug when converting text into curves

    Bug when converting text into curve
    result MOVING

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    2 votes

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    Need More Info  ·  amaarora responded

    Hi,
    This issue was present in an earlier version of InDesign. Please confirm if you are facing this bug with InDesign version 14.0.2

    If you face the issue with the latest version then please share a sample document at amaarora@adobe.com with which we can reproduce the issue in-house.

    Thanks,
    Aman

11. PDF comment two-way sync

    Let InDesign sync the status of comments (resloved/unresolved/...) back to the PDF.

    OR let InDesign export PDF's with unresolved comments.

    6 votes

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12. Solved PDF comments become unmapped

    Some solved PDF comments shows up as unmapped and unresolved.
    I often end up with a long list of unmapped comments after I am done solving the list of comments.

    2 votes

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13. Restrict the selection area on PDF comments to the comment only

    Restrict the selection area on PDF comments to the comment only, so that I can't accidently select the comment date (or line break after the comment).

    2 votes

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14. GREP failure

    InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
    So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
    So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
    To confirm this, if you do a search and replace of . to $0 instead of finding all the characters in the document and replacing them with themselves (we use this for finding out how many characters are in a document), in one of our documents it found and replaced 30,000 characters when it should have replaced 500,000 characters.
    This has only happened in this latest update.

    InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
    So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
    So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
    To confirm this, if you do a search and… more

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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on user response, closing this issue.

    —
    Adobe InDesign team

15. text color not selected in swatches

    In both these images the text selected is black fill (100% K) with no stroke, but the text color is displaying both fill and stroke as NONE. in one instance the paragraph style is overridden, but the other example the paragraph style of 100% K fill is NOT overridden.

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16. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

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    0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Deleting all files spooled in the C:\Windows\System32\spool\PRINTERS folder and reinstalling the print driver helped resolve the issue.

17. Drag or transform creates unwanted duplicate of object

    Moving any object (text, image, etc) with either the Move tool or Direct Selection tool creates a duplicate without having any other keys pressed (eg, option/alt).
    Also when repositioning an object with Properties > Transform it also creates a duplicate of the object.

    Mac OS 10.14.4
    Indesign 14.0.2.324

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Clearing Prefs and restarting the computer resolved the issue.

    —
    Adobe InDesign team

18. InDesign 14 opening network files as read-only

    We have been using InDesign for a while with files being stored on a network SMB share. on 4/4/19, after a few folks updated to 14.02, the Indesign and Incopy files are primarily only able to be opened as read-only.

    Network server permissions have been verified and no other changes have occurred in our environment.

    8 votes

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    Need More Info  ·  Abhinav Kaushik responded

    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

19. Package command, distorted vector graphics in pdf

    Indesign 14.0.1. MacOS 10.14.4.

    Using Package command with Include Pdf option outputs linked .AI vector logo low resolution / distorted. No error messages.
    No problems with normal pdf export with same Pdf Preset.

    2 votes

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20. rectangle tool not showing stroke and fill in Preview mode

    Since the last update the rectangle tool does not show strokes and fills on rectangles and ovals when I switch from Normal to Preview/bleed/slug/presentation mode. The only way I can make a rectangle that shows correctly (and prints) is to create a text box. It is an okay workaround for a while, but I cannot do ovals.

    I am on CC, version 14.0.2 x64, and have done all updates.

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Issue has been resolved for customer over mail.
    Issue did not occur after cleaning cache and preferences.