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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6825 results found

  1. Adobe Fonts automatically substituting versions of fonts that are document-stalled

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a…

    16 votes

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    Closed: Not Reproducible  ·  1 comment  ·  Print/Packaging  ·  Admin →
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  2. Export to HTML of Tables structure is incorrect

    InDesign CC2019+2020

    Create a table
    Convert first row to Header row type
    Convert last row to Footer row type
    Export to HTML

    you get (simplified)
    <table>
    <thead>
    <td>
    <p>Text</p>
    </td>
    </thead>
    <tfoot>
    <td>
    <p>Text</p>
    </td>
    </foot>
    <tbody>
    <td>
    <p>Text</p>
    </td>
    </tbody>

    The HTML spec specifies that tfoot should appear AFTER tbody.
    Also the <td> in <thead> should be <th>.

    2 votes

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    1 comment  ·  ePub/HTML/Publish Online  ·  Admin →
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  3. InDesign 2020 freezes when placing articles with endnotes (big file)

    Working with a approximately 500 paged book, 30 articles with endnotes.

    Now with 20 articles / 300 pages done, InDesign 2020 freezes when placing new articles.

    Please, please, please: fix the issue with a possibility to keep all endnotes in a separate ID-file (linking endnotes to other ID-files)! Because of this, now forced to have the whole, massive book in one ID-file.

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  4. 15.0.1 - can't copy any aspect of a table and paste into another row/column/etc

    You can no longer copy a cell or row or column and paste into another table. Allows you to copy but when you highlight the new row/cell/column to paste into it, both the quick key and also Edit > Paste do not work.

    3 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  5. Working with files from a very fast server,

    We are having issues with using files on server with someone who has a file open in indd and while watching their own computer screen see someone else actually changing text in the file on their computer. How is this possible, we never had this problem before until 2 weeks ago. I thought that when the first person opens a file and the ldbk file is created, only the first person has full access. Everyone else would then have read only access?? Help? By the way we have been using this method for 14 years without issues until now>>

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Admin →
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  6. PDF Comments Unmapped / Adobe Indesign 2020, 15.0.1 (latest issue)

    1. Adobe Indesign 2020, 15.0.1 (latest issue, updated)
    2. Several files opened and attempted to edit with PDF markups. Have checked the PDF file in acrobat and correct.
    3. Comments should be mapped to identical document but are not.
    4. Most, if not all comments are unmapped (latest document completely unmapped - 50!!).
    5 votes

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    5 comments  ·  PDF Comments  ·  Admin →
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  7. tabs in table

    It is not possible to tabulate within a table of In 2020. When you perform Control + Tab, you jump and open another document in the background. Tabs can only be entered manually via the Type - insert spicial charecter - tab .
    In the previous version 2019 when I used shortcut of ctrl+tab the tab was adgusted and the defenition was kept and I was able to place text the way I wanted, now when I press ctrl+tab as I mentioned it throws out to other doc

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  8. Symbol Font Character Set Alt Codes not working

    Symbol Font Character Set Alt Codes not working.
    Some Alt Codes Short Cuts not working in Indesign, but the same font is working fine in Pagemaker, Adobe CC Acrobat DC Pro, Coreldraw, Microsoft Word, and all other applications, but not working Photoshop, After Effects, Premiere Pro as well as Indesign CC.

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Admin →
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  9. Symbol Font Character Set Alt Codes not working

    Symbol Font Character Set Alt Codes not working.
    Some Alt Codes Short Cuts not working in Indesign, but same font is working fine in Pagemaker, Adobe CC Acrobat DC Pro, Coreldraw, Microsoft Word and all Other applications, but not working Photoshop, After Effects, Premiere Pro as well as Indesign CC.

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Admin →
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  10. Symbol Font Character Set Alt Codes not working

    Symbol Font Character Set Alt Codes not working.
    Some Alt Codes Short Cuts not working in Indesign, but same font is working fine in Pagemaker, Adobe CC Acrobat DC Pro, Coreldraw, Microsoft Word and all Other applications, but not working Photoshop, After Effects, Premiere Pro as well as Indesign CC.

    1 vote

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    0 comments  ·  InDesign Server (IDS)  ·  Admin →
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  11. InDesign 15.0.1 Find/Change dialog does not show on OSX Catalina 10.15.2

    InDesign 15.0.1 Find/Change dialog does not respond to either keyboard prompt nor to pulldown menu choice. Was working fine all morning. Just stopped. Strange?? Any cure??

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  12. Presentation

    When changing to the presentation mode the side visualization glitches. Same happen when I want to scroll through some pages. Even if the first page looks finde the second one isn't.
    With only one side the problem isn't there every time I use the presentation mode. But you can see the visualization glitch for a seconds before it goes back to normal.

    MacBook Pro 2019 16"
    2,3 GHz 8-Core Intel Core i9
    64 GB 2667 MHz DDR4
    Intel UHD Graphics 630 / AMD Radeon Pro 5500M
    macOS Catalina 10.15.2
    InDesign 2020 15.0.1

    2 votes

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    2 comments  ·  Document/Pages  ·  Admin →
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  13. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

    2 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

  14. Adobe Fonts don´t load

    Adobe Fonts don´t load. When I click to activate a font it changes icon to "activating" but it never activates.

    9 votes

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    3 comments  ·  Others  ·  Admin →
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  15. Moving pages cause the shift of the pages moved

    Is a big problem: when moving pages from different Documents with the same options, master pages and Layouts the pages moved are shifted (to the left or to the right).
    I've made an Example in the attached Files.
    1.png shows the way I move the last two pages of the document to the other document (identical copy of the same file).
    2.png shows the pages moved in the second document (they should be the same but the imported ones are shifted by a few millimeters).
    For documents where you have to import hundreds of pages it is very frustrating to…

    5 votes

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    0 comments  ·  Document/Pages  ·  Admin →
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  16. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works…

    5 votes

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    6 comments  ·  Others  ·  Admin →
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  17. Outline color of tables changed

    When I open a file which has been created in InDesign 2019 (by another person) with my version 15.0.1, some outline colors of the tables are displayed incorrectly. (not all of them) In my case they should all be 60% black, but some of them are 100% black now.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  18. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues

    See also attached video

    Open Document "02VKLeerzeilenTEMPEnde.indd"
    Open Data-Merge Panel
    Generate a merged document with click on the button
    Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
    Press [OK]
    Put the documents side by side
    Activate "Show Style override" in the paragraph panel
    Jump to page 2
    On the left…

    21 votes

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    13 comments  ·  Others  ·  Admin →
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  19. fonts activate

    Indesign 15.0.1: Hello, I have the same problem. Adobe Fonts don´t load. When I click to activate a font it changes icon to "activating" but it never activates.

    4 votes

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    0 comments  ·  InDesign Server (IDS)  ·  Admin →
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  20. Printing error with Acrobat

    I get the following error message when I try to print InDesign documents to Acrobat.
    %%[ ProductName: Distiller ]%%
    %%[ Error: ioerror; OffendingCommand: readstring ]%%

    Stack:

    (› PoÈsKÖnµÐY5Âê2¢ ÷Fmø-êíöYJ
    øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

    Getting frustrating. Any ideas on how to repair it?

    2 votes

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    3 comments  ·  PDF Comments  ·  Admin →
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