7109 results found

1. Publish online- Safari issues

   Using ID 15.0.3

   Using embed code on my protfolio page.

   Videos cause rescaling of the page, videos are 1280x720 mp4s and have not been scaled on their pages

   Videos also do not play on page load, you must click play on them.

   None of these issues are present when using chrome.

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   2 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. refresh all stories not working correctly

   InDesign 2020 v15.0.3 running on Mac Catalina.
   When I type command-option-/ to refresh stories the refresh seems to go into a toggle mode swapping back and forward between correct and incorrect layouts. Very difficult to know if the correct version is working. Similar to the 2017 bug where table headers disappeared but even WORSE as the usual fix does not work consistently. Have to manually check EVERY page of document before sending to client as layout goes crazy.

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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3. InDesign 2019/2020, PDF export deletes components of some composite CJK glyphs when they overlap

   Install the test font in the attached zip and open the the InDesign document. Exporting to PDF clears out the top part. This did not happen in 2018.

   I initially reported this to Josh Hadley on 23 Jan 2020, who wrote up an internal report and came back to me, saying the InDesign team could reproduce and suggested working around the issue by decomposing everything or diverting the export through PostScript/Distiller. A very large client told us that this is not an option for them and would like a direct fix.

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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4. [ID-4224413]JPG 300dpi export with horizontal lines

   When I export photo albums as JPG with the latest version, some images have horizontal lines. I've had the problem since macOS 10.14. (now catalina) and with older Indesign versions. If I change the size or position of the image, the stripes may disappear. If I use the DPI e.g. set to 301, the lines will also disappear.

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   13 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.

   We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —

   Adobe InDesign Team

5. Infinite loading menu

   My indesign application will not load after launching the app how can this be fix?

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   0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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6. Buttons

   Alignment of buttons - works when vertical, but not when horizontal

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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7. open a file window

   Hi. I'm running on InDesign 15.0.3 on macOS Catalina 10.15.5

   I was editing a file when suddenly InDesign crashed. A crash report was submitted and no harm was done. I proceeded to open InDesign and everything seemed fine with one exception. When I go File > Open, the Open a File window color theme does not match the interface color theme I've chosen (which is set to Dark). I tried changing to all the other color themes and it remained the same. Then I went into my OS system preferences and made sure my appearance has Dark chosen for all menus.

   Still the same. I then uninstalled and reinstalled InDesign. Still the same issue. I went into Ae, Ps, Ai, and Photoshop was the only application that had the correct matching theme. I knew this UI design wasn't intentional because I used these applications daily and this all happened a day ago after InDesign had crashed. Attached are screenshots of the issue. Please review and advise. Thank you.

   Hi. I'm running on InDesign 15.0.3 on macOS Catalina 10.15.5

   I was editing a file when suddenly InDesign crashed. A crash report was submitted and no harm was done. I proceeded to open InDesign and everything seemed fine with one exception. When I go File > Open, the Open a File window color theme does not match the interface color theme I've chosen (which is set to Dark). I tried changing to all the other color themes and it remained the same. Then I went into my OS system preferences and made sure my appearance has Dark chosen for all… more

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   0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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8. control panel disappears

   Have upgraded to InD 2020 v 15.0.3 -- whenever i close all documents and then open a new one (i.e. when there is not already a doc open in InD), my control panel disappears and wont re-appear via tab or reset workspace. I have it set to floating. I have to close and restart my InD for the control panel to reappear again. Never had this problem before! Is this just my Mac or is it InD?

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. Applications freezing while exporting/saving

   Hey Team,
   Indesign ocasionally freezes while hitting cmd+e for export. Also Illustrator and Photoshop freeze from time to time while saving or exporting files ...

   1. Indesign 15.03. 64 bit Illustrator 24.1.3 64 bit Photoshop 21.1.3
   2. Can't reproduce - only happening from time to time but every 10 Minutes or so
   3. Expected: saving or exporting
   4. Actual: freeze so that I have to kill the process via task manager (win 10 - uptodate)

   It ist a big pain since 2 weeks or so .. please fix it. Ah and I use shortcuts to export or save. I try if the error still persists when going the manual way per menuclicking.

   Another thing that caught my eye is: After a crash i restart the application and especially indesign doesnt recognize the screen resolution and opens with a veeeery big window ... I need to "fit to screen" to make it apply to my resolution.

   Powerful Machine here:
   Lenovo P71 17" Laptop
   Intel XEON 1505-V6 CPU 4 core 3.0 GHz
   32 GB ECC DDR4 2400 MHz RAM
   4 K Display
   NVIDIA Quadro P4000 8 GB GDDR5

   Hey Team,
   Indesign ocasionally freezes while hitting cmd+e for export. Also Illustrator and Photoshop freeze from time to time while saving or exporting files ...

   1. Indesign 15.03. 64 bit Illustrator 24.1.3 64 bit Photoshop 21.1.3
   2. Can't reproduce - only happening from time to time but every 10 Minutes or so
   3. Expected: saving or exporting
   4. Actual: freeze so that I have to kill the process via task manager (win 10 - uptodate)

   It ist a big pain since 2 weeks or so .. please fix it. Ah and I use shortcuts to export or save. I try if the error still… more

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

10. For text frames with inset spacing and shaped corners, the text frame can auto-size to be much wider than the actual text

    InDesign: 15.0.1 x64
    Creative Cloud: 5.1.0.407

    This behavior varies depending on the combination of:
    - typeface
    - font size
    - corner size
    - inset spacing
    - actual text contents in text frame

    1. Put a few words in a text frame, and keep the text frame selected. I can trigger this easily with Minion Pro, Roboto, and Inconsolata.

    2. In Object -> Text Frame Options:

       • In the General section, set Inset Spacing to some nonzero value.
       • In the Auto-Size section, set Auto-Sizing to Height and Width, and enable No Line Breaks.

    3. Select the text frame with the Selection Tool. Set the corners to Rounded (or anything else that isn't None) and set the corner size to some nonzero value.

    4. Select the text frame with the Type tool. Using the little up and down buttons, repeatedly increase or decrease the size until the text frame auto-sizes to something way wider than the actual text. I've estimated this to be 3x to 10x the text width, depending on the factors listed above.

    Specific example:

    Minion Pro - Regular
    0p1 rounded corner size
    0p1 inset spacing
    Text: "typical example" (without quotes)
    Text frame is super wide at multiple font sizes between 10pt and 50pt. See screenshots for good results at 34pt but bad results at 35pt.

    InDesign: 15.0.1 x64
    Creative Cloud: 5.1.0.407

    This behavior varies depending on the combination of:
    - typeface
    - font size
    - corner size
    - inset spacing
    - actual text contents in text frame

    1. Put a few words in a text frame, and keep the text frame selected. I can trigger this easily with Minion Pro, Roboto, and Inconsolata.

    2. In Object -> Text Frame Options:

       • In the General section, set Inset Spacing to some nonzero value.
       • In the Auto-Size section, set Auto-Sizing to Height and Width, and enable No Line Breaks.

    3. Select the text frame with the Selection Tool. Set the corners… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. can't delete all OR multiple missing links at once?

    break, remove, delete all OR multiple missing links at once? I thought it used to be able to do this -- I can't find it anywhere in 2019 or 2020.

    If not, why the heck not? It's obviously a useful feature. And I can't find anything anywhere using multiple search engines.

    and NO I do not want to watch a video that may or may not answer the problem -- I want to scan a page of text & images to see if it is relevant since no titles appear -- they're all about updating or repairing.

    I want to remove/delete every missing link AND the image frame for the missing link ALL at one time, batch remove, batch delete -- whatever the terminology is. All at once.

    HOW????

    break, remove, delete all OR multiple missing links at once? I thought it used to be able to do this -- I can't find it anywhere in 2019 or 2020.

    If not, why the heck not? It's obviously a useful feature. And I can't find anything anywhere using multiple search engines.

    and NO I do not want to watch a video that may or may not answer the problem -- I want to scan a page of text & images to see if it is relevant since no titles appear -- they're all about updating or repairing.

    I want to… more

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12. Modifier keys for transform not working

    Transforming a selection normally can be influenced by holding down Shift and/or Command to respectively Constrain Rroportions and choose to Scale from center.

    But in InDesign 2020 on Mac OS Catalina this stopped working. Maybe due to a system setting (no antivirus is active at the moment).

    Does anyone know how to get back this essential functionality?

    1 vote

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13. Impossible to modify the text

    When reopening an iD file, it is impossible to select and modify the text inside the text boxes.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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14. The dropdown menu in the Buttons & Forms panel in InDesign 15.0.3 for Type and Event does not work. Mac OS 10.15.5 Catalina

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15. Live Preflight reporting a false error in linked indesign docs

    Because of a crazy proofing process, when I put together a magazine, I create all the stories in individual indesign docs and then place the indesign doc into a "main" doc when they are finished. Preflight is flagging every placed indesign doc as having low resolution photos. When I open that doc to fix the issue, all the images are the correct high resolution and nothing is flagged in their preflight. Im worried Im going to miss a real issue.

    1. Im using Indesign 15.0.3
    2. Create an indesign doc with images that are high res, place it into another indesign doc, set the preflight to indicate low res images.
    3. If the placed doc has no preflight errors, the main doc shouldnt have any preflight errors
    4. The placed indesign doc is flagged for low res images
    5. Screen shot of preflight of a live page and the same page placed in another doc.

    Because of a crazy proofing process, when I put together a magazine, I create all the stories in individual indesign docs and then place the indesign doc into a "main" doc when they are finished. Preflight is flagging every placed indesign doc as having low resolution photos. When I open that doc to fix the issue, all the images are the correct high resolution and nothing is flagged in their preflight. Im worried Im going to miss a real issue.

    1. Im using Indesign 15.0.3
    2. Create an indesign doc with images that are high res, place it into another indesign doc,… more

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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16. GREP Beginning of STORY not Working in InDesign 2020 15.0.3

    GREP (Beginning of STORY) not Working in InDesign 2020 15.0.3

    8 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We are reviewing the issue

    -InDesign Team

17. Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of whitespace inbetween the smaller frames, indesign crashes immediatly.

    When adding linebreaks inbetween the anchored textframes inside the main one, the "fitting frame to content"-action works fine.

    Attached is a video of the problem.
    If you have any questions feel free to ask.

    Please fix the problem.
    My company is using this textframe-in-textframe solution as templates to automatically populate the frames with text using a script. When executing that script Indesign crashed and we had to go look for the issue. Fixed the templates by adding linebreaks.

    I added my bugreport on another Bug that seemed similar but after reviewing it it seems like it's a separate bug: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/39398323-anchored-textframe-with-auto-sizing-auto-adjusting
    Maybe it's still helpful...

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of… more

    • 

    5 votes

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thank you for reporting this issue.
    We’re reviewing this shortly.

    —
    Adobe InDesign team

18. Right to Left direction select opposite direction

    When we want to select a character or word by using cursor key in Arabic text, it select the opposite direction, i.e. Ctrl + Left arrow key, Shift + Left arrow key, Ctrl + Shift + Left arrow key, or Ctrl + Shift + Left arrow key, will select a character or word on the right of cursor, even if already set to "Visual" in preference for cursor movement.

    7 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. Freeze after using default New Hyperlink to URL

    (I didn't see a category for Freeze. I figure Crash is pretty close.)

    In InDesign 15.0.3 on Windows 10:

    I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
    After waiting 15 minutes, it was still hung.
    It was the only app running.
    When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
    I clicked 'Yes'.
    It closed that dialog box and popped up with an alert saying, "Cannot save "16 - Glossary.indd".
    Repeated twice. Same results.
    Then I clicked 'No'.
    It closed out the document, then the "Save changes box popped up again."
    When I clicked 'Yes' there, InDesign closed down.

    When I launched InDesign again, it pretended it had loaded my standard workspace ("David's"), but hadn't. It didn't load it until I chose Windows > Workspace > Reset David's.

    The problem did not reproduce.

    (I didn't see a category for Freeze. I figure Crash is pretty close.)

    In InDesign 15.0.3 on Windows 10:

    I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
    After waiting 15 minutes, it was still hung.
    It was the only app running.
    When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
    I clicked 'Yes'.
    It closed that dialog box and popped… more

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    1 vote

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. Problem with changing the cursor to text - Indd 2020

    Hello. After running the latest version of InDesign CC 2020 v. 15.03. x64, I have a problem with changing the cursor to text and to back. It takes about 40-50 seconds. This happens each time you launch InDesign. The size of the processed file does not affect the error. Thanks for feedback.

    3 votes

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