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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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7607 results found

  1. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes

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    3 comments  ·  Others  ·  Admin →
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  2. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

    1 vote

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  3. Text cursor position not accurate

    Using Text on Path (Circle), every time. If I click in specific area to make a text correction the cursor shows in the correct area needing change but when typing it is actually 4 characters out of place affecting text not needing changes.

    4 votes

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  4. Palettes stay closed/hidden when I open documents

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in…

    3 votes

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  5. Random text appears in the filename field when editing filenames during Save As

    1. ID 14.0.1, OS 10.14.2
    2. Save as. When dialog appears, filename is highlighted so that it can be edited. Use RIght arrow key to put cursor at end of filename to append text.
    3. Expected result, which occurs about 90% of the time, is that the cursor moves to the end of the filename and you can enter text.
    4. Actual result, about 10% of the time, is that pressing the Right arrow key erases the entire filename in the field and replaces it with the words "Adobe Stock".

    (Another version of this error occurs in the exact same scenario with Illustration 2019,…

    2 votes

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  6. 3 votes

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  7. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

    2 votes

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    It may help to just quit InCopy on your co-worker’s machine and clean the Application Preferences and Cache from here:
    /Users/yourusername/Library/Caches/
    /Users/yourusername/Library/Preferences/

    Adobe InDesign team

  8. Mouse Lags when Browsing Over Pages Panel

    When mousing over the pages panel, the mouse movements slow to a crawl. Mousing over the rest of InDesign UI is fine and acts as expected; it is only when trying to navigate the pages panel; at this point the cursor slows down and becomes difficult to move around.

    1 vote

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  9. File Info box does not displaying

    File Info box does not display on screen. It can be escaped or the default OK chosen, but all other operations are locked out so you cannot find it. Operating InDesign 14.0.2 on macOS 10.14.4 using a secondary monitor LG Ultra HD Display 30.5 inch.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  10. Using eyedropper to copy text attributes crashes InDesign CC 2018

    Using the eyedropper tool to copy text attributes crashes InDesign every time.

    90 votes

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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  11. Page Margin Issues

    When creating a new document using a preset with a margin, the margin is ignored when the document is made.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.

    Adobe InDesign team

  12. basislijn tekst toch verschoven

    Tekst vast op basislijn – pagina 1, pagina 2 identiek contouren gemaakt
    PDF gemaakt en tekst schuift onder de basislijn vandaan (onderaan).
    Contouren gaat wel goed. Verschillende lettertypes geprobeerd

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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  13. can't place image on rotated page

    When placing an image on to a rotated page the image is placed outside the work area! Does not mater if I choose place from the File meny or drag and drop from the desktop. No mater where I place it on my page it gets sent way out with no chance of selecting it. InDesign CC 2019 (14.0)

    2 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  14. Oswald Book Font Installed on Windows but doesn't work in InDesign

    I am using InDesign CC 14.0 for Windows 7 and I am having trouble with a font called Oswald. I have 3 fonts from the family Oswald installed on my computer (book, light, and bold). However, Oswald Book does not work in InDesign. It works in Illustrator and Microsoft Word so it appears to be an InDesign issue rather than a font installation issue.

    2 votes

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  15. l turns into i after 2 f's

    When typing an "l" after "ff" it turns into an "i". So when I type "Affligem" is shows "Affiigem". In design version 14.0.1

    1 vote

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  16. Embedded PDF/AI images causes documents created from IDMLs to double in size

    File size almost doubles when exporting an INDD document to IDML and then re-save it as an INDD if it has embedded PDF or AI images.

    Create a new InDesign document.
    Place a PDF/AI image in it.
    Embed the image in the InDesign file.
    Save the InDesign file.
    Export the InDesign file to IDML.
    Open the IDML and save it as an INDD document.

    The resulting INDD document will have a file size of almost double the size of the original INDD document. This affects all versions of InDesign (CS6-CC2019) and embedded PDFs created in different applications (Illustrator, Acrobat, Preview).

    5 votes

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    1 comment  ·  IDML Export  ·  Admin →
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  17. links labeled as "modified" when actually "OK"

    ID= v13.1
    MacOS= 10.13.4

    Problem: Open any ID file and links that should be "OK" are labeled as "modified". I do not get any error window that pops up notifying me this. Without taking any action, I close the ID file and reopen it and links are now labeled as "OK". Open it up a third time and links are "OK". I QUIT out of ID and open that same file and see links as "OK" and now they are labeled as "modified". This process repeats. Attached video to show. All links in these ID files are not modified or…

    13 votes

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    Hello All,

    Thank you for your patience all this while, We have concluded our investigation into the issue and below is our finding.

    This issue is due to the use of a specific version of Extensis Universal Type client: version 6.1.6.
    The issue is reproducible only with Id 2018 as Extensis UTC 6.1.6 is not compatible with Id 2019.

    Please note:
    If you are using Extensis UTC 6.1.6 with InDesign 2018 please use any other version of Extensis UTC which is compatible with Id 2018 to avoid this issue.

    Or you can upgrade to Id 2019 and used compatible version of Extensis UTC.

    Thanks,
    InDesign Team

  18. TEXT EDIT

    When I try to edit text I now always have to double click on text box twice as the first time doesn't work. This is incredibly frustrating and time consuming. I have tried all of the suggestions on the adobe forums including re-installing and turning off type contextual controls but nothing works. A separate issue that has come up is my InDesign keeps crashing when i try to add rows to a table.

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  19. CC 2019 Repeated Crashing when switching to the text tool from the move tool

    Experiencing repeated crashes when selecting the Text tool. Does not happen every time, but has happened at least 5 times in the last 10 minutes. Windows 10, newest version of CC2019.

    3 votes

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    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  20. font size panel freeze windows 10

    InDesign 13 and 14.0 / Windows 10 x64

    when i click on font size panel for change value, windows freeze and others indesign list panels (color - fonts) chase the mouse movements.
    For restore windows and bugs panel, i need to use the menu mouse button with one click.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

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