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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6773 results found

  1. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    5 votes

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    Need More Info  ·  amaarora responded

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

  2. Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017

    Work space is not visible and welcome screen doesn't disappear

    2 votes

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    Need More Info  ·  2 comments  ·  Others  ·  Admin →
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  3. InDesign freezing when pressing backspace in a text box of more than 500 or 600 words

    This only seems to be a problem when using long text boxes more than a few hundred words. InDesign starts to slow down while I'm typing, but if I then select text or press backspace (mostly the latter) then InDesign freezes for 10 to 15 seconds.

    I've searched the problem, but the only solution I have found is to try closing the info panel, but this seems to be a CS3 fix and doesn't work.

    3 votes

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  4. Tool fly outs appearing on wrong monitor

    I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

    When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted.…

    5 votes

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  5. All External Links (Bug Report, Tutorial, InDesign Help, etc..) Fail

    Links from Help menu that open browser cause a Safari popunder, Indesign refresh, and no link being loaded in Safari.
    InDesign 13.0
    macOS High Sierra 10.13

    2 votes

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  6. 2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  7. Inline input for non-Latin text does not work

    Clicking the "advanced type" preference to "Use inline input for non-Latin text" does not work. The annoying popup frames make it impossible to type Japanese at a decent pace. Things worked fine in CC 2017. but someone forgot to do something here, it seems.
    I clicked and unclicked, closed down and started again. Same error.

    2 votes

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  8. Page icons not displayed in vertical and horizontal configuration.

    There seems to be a bug with the pages palette, the icons do not display correctly in vertical and horizontal configurations with some dissapearing off the side or below.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  9. Glyphs "alternates for selection"

    Glyphs panel: When I choose Show: Alternates for Selection, no alternates display even though there are several alternates for the selection the fonts I am using. I have tried with many fonts over the years and it still doesn't work.

    2 votes

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  10. Out of Memory when printing to a postscript file indesign 2018

    I have large school yearbook with over 500 high res colour photos. Since installing Indesign 2018 when I print to a postscript file to then distill in Acrobat Distiller, I am getting and "Indesign out of Memory" error and the file crashes.

    This did not happen on the previous editions of Indesign.

    Running on Windows 10 with 16gb RAM and plenty of HDD space

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  11. space before and after ordered and unordered lists

    I'd like to space before and after fields added to the Bullets and Numbering panel of paragraph styles. I often prefer to base my ULs and OLs on my body style which includes the space applied to the end of the paragraph. I can remove the space but then my list item lack the proper spacing for the last item in the list. I fix this by creating a last item style and apply it manually but this is a real pain. It would be nice to have space before and after fields to adjust the padding around a list,…

    2 votes

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    0 comments  ·  Styles  ·  Admin →
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  12. InDesign interface has issues after exiting touch mode

    To replicate the bug, have at least two documents open.
    After using touch mode and then switching to normal (essentials), the status bar at the end of the current document (contains pages, etc.) will look a little rough. In the document that was not focused, the entire status bar background is missing. In addition, on that document the scrollbars disappear and flash while you scroll, which is a little disturbing for your eyes.

    4 votes

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  13. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

    I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing…

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  14. 1 vote

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  15. Bug in Adobe World-Ready Composer for Kannada Language

    Attached are Adobe Indesign document, Scribus (v1.5.3) document, PDF outputs.

    Fonts used: Hubballi available at https://github.com/erinmclaughlin/Hubballi/blob/master/build/Hubballi-Regular.otf

    Tunga: Available in Windows 10 as part of Kannada language pack.

    Scribus uses "Harfbuzz" text shaping engine. It doesn't any issue shaping Kannada text, except for one case; U+0CCD U+200D which is canonical equivalence of U+200D U+0CCD. Harfbuzz has accepted this bug and will be fixed in the next release. https://github.com/behdad/harfbuzz/issues/435 https://github.com/behdad/harfbuzz/issues/341

    Adobe indesign Adobe World-Ready Composer has lots of bugs with shaping Kannada text.

    Please rectify as soon as possible.

    4 votes

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    Under Review  ·  Sumit Garg responded

    Thanks for reporting this issue.
    We have verified this issue and forwarded this issue to our Indic languages expert team for investigation.

    Once investigation is complete, We will definitely update this post.

  16. 3 votes

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  17. Indesign Crashes when updating any document which uses SkyFonts fonts.(Provided that SkyFont is exited)

    Steps:
    SFC Build: 5.9.2.0(Prod build- also from long time before that) 5.9.2.118
    Indesign Build: 2017.1 Release (12.1.0.56 x64 Build)

    Steps:
    Launch SkyFonts and Indesign.
    Create a new document in indesign and use some trial fonts which are available in skyfonts.
    Exit the SkyFont client.
    Try to update the document.
    See that Indesign crashes.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  18. Missing color in PDF from InDesign

    I have an InDesign file with a placed PSD file in it, which contains two spot colors. When I save the file as a PDF out of InDesign, only one of the two spot channels is visible.

    I'm running the latest versions of InDesign, Photoshop, and Acrobat. To reproduce, open the attached InDesign file and save as a PDF. The resulting PDF should show a yellow and blue spot, but only the blue is visible. (The PDF generated during packaging also exhibits the problem.)

    2 votes

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    4 comments  ·  PDF Export  ·  Admin →
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  19. AGLFN: ZWJ, ZWNJ, ZWS in PDF

    Indesign is not written ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) with its glyph name uni200D, uni200C, uni200B respectively.

    This is not helping in copying the text with ZWJ (U+200D), ZWNJ (U+200C), ZWS (U+200B) from PDF.

    These non-printing characters are copied has "space" instead.

    These non-printing characters in Indic scripts are part of text. With and without these characters, text can changes its meaning.

    Please support these characters with AGLFN glyph names in fonts in Indesign, PDF export feature.

    More info

    https://github.com/adobe-type-tools/agl-aglfn/issues/1#issuecomment-323822117

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  20. PDF export with hyperlink incorrect when hyphenation is used in URL

    When hyphenation is used within the URL the link will become corrupted. Using PDF Export with option Hyperlink ON.
    CC2017.1 (build 12.1.0.56) Mac and Win.

    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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