Bug details

Indesign crashes every time opening in Mojave 10.14.4.

Indesign crashes every time opening in Mojave 10.14.4.

I tried uninstalling and re-installing, nothing works. Is there a fix?

This problem is causing work deadlines to fail.

Is there a way to completely erase all traces of Indesign CC 2019 from my Mac and start fresh?

Here is the crash report attached as a text file.

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Tony Malafronti shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

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  • Jeffrey Trimble commented  ·   ·  Flag as inappropriate

    Now, it would be nice if someone could explain the steps to remove the ExtensisFontManagemt...blah, blah, blah. And it would have been nice if this was a fix known to fix the problem.

    After paying a subscription to this, I really find each version gets worse and worse. Perhaps going back to Quark is the fix.

  • Sanyam Talwar commented  ·   ·  Flag as inappropriate

    Please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    After analysis of the crash log, we believe the crash may be related to "ExtensisFontManagementIDCC2019", try removing Extensis plugin and launch InDesign

    Adobe InDesign team

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