6894 results found

1. What about screenplay? Will InCopy replace Story?

   Hello everyone.

   I know that Story will be discontinued, and I noticed that the InCopy just came to play.

   I was happy to have a screen writing software that I have already paid for, even though I am an adobe client for it's video editing softwares.
   If InCopy is capable to assist me on writing, I will not need to spend more money on writing

   What I need from InCopy is what I had on story regarding to format, I mean: Scene Header, Action, Character, Parenthesis and Dialog... I just hit one key and I can swap between what I need and write the script without having to worry about format

   Can it be considered for a next update? Now, with the discontinuation of Story, there is no tool for screenwriting whatsoever. I really thought/wished/hoped that InCopy could and would take on that task

   Adobe is always so proud to be a complete production tool. It has even an ingesting and logging software... but the genesis of all that is the script
   And adobe just abandoned the birth of production... This is sad.

   Hello everyone.

   I know that Story will be discontinued, and I noticed that the InCopy just came to play.

   I was happy to have a screen writing software that I have already paid for, even though I am an adobe client for it's video editing softwares.
   If InCopy is capable to assist me on writing, I will not need to spend more money on writing

   What I need from InCopy is what I had on story regarding to format, I mean: Scene Header, Action, Character, Parenthesis and Dialog... I just hit one key and I can swap between what I… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. booklet

   Hi there, I have a problem too with my exported PDF out of PS when printing a booklet. No matter what settings I run the PDF will come out in portrait aspect ratio and not in landscape when I print as DEVICE INDEPENDENT. Mine is a booklet half Letter, classic 2 staples in the fold (5 pages front & back, 4cl.). I can print it 8.5''x11'' but not with bleed and crop marks. Any idea why, please? Thank you! (This problem was not in 2018 version).

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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3. Cmd + F (Ctrl + F) should not close the Find/Change dialog

   Repro:
   1. Cmd + F to open a Find/Change dialog. Don't close the dialog (with Done, or Esc, for example).
   2. With the Find/Change dialog still open(which is fine; I plan to use it again shortly), resume typing into the document.
   3. Click Cmd + F again. What I expect is that the application focus becomes the Find/Change dialog. But what happens instead is that the Find/Change dialog closes. I can't tell you how many times I end up mistakenly typing content into my document that I think is being entered into the Find/Change dialog instead.

   The simple solution here is that Cmd + F (Ctrl + F on Windows) should never close the Find/Change dialog. It should always open the dialog and assign focus to it if it was closed, and just assign focus to it if it was already open.

   Repro:
   1. Cmd + F to open a Find/Change dialog. Don't close the dialog (with Done, or Esc, for example).
   2. With the Find/Change dialog still open(which is fine; I plan to use it again shortly), resume typing into the document.
   3. Click Cmd + F again. What I expect is that the application focus becomes the Find/Change dialog. But what happens instead is that the Find/Change dialog closes. I can't tell you how many times I end up mistakenly typing content into my document that I think is being entered into the Find/Change dialog instead.

   The simple solution here… more

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4. Table Resizing

   I love the table feature in inDesign, however there is one behavior that I wish was different. When I go to resize a row or column it pushes all the rows/columns down rather than adjusting the space according to the size of the table box. I have found many times that I would prefer setting the overall table size and then it doesn't go beyond that.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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5. PDF Comments panel doesn't fill full height of panel

   The actual content inside the PDF Comments panel does not fill the full available height of the panel. Leaves an awkward wasted empty space at the bottom of it. Screenshot attached.

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6. some pages are not displayed

   when scrolling, some pages are not displayed (always the same). The work plan remains black. You have to double-click twice in the pages panel (where they remain displayed) to see them displayed on the desktop.
   My document has 116 pages and 18 layers.

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Adobe PDF (Interactive)

   Error when exporting to Adobe PDF (Interactive)
   Indesign v14.0
   Mac OS x 10.13.6
   Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

   Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Resolved For User  ·  amaarora responded

   Issue as described in the thread is not faced by the user. Therefore, closing the issue

8. Content Aware Constantly Crashes

   Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.

   Layout images in a spread and some dummy text.
   Select image and press teh Content aware fit button
   InDesign crashes

   Expected result
   Image fits with no crashing

   Actual result
   InDesign crashes everytime

   It's a newly created document.

   Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.

   Saved the file to IDML and opened that and resaved it.

   Reset the preferences

   Shut down/End Task of all non-essential programms, including anti-virus.

   CC2019 build 14.0

   File attached (embedded the images for testing)

   Windows 10 - i7 6700 with a Nvidia Quadro graphics card, and 16gb RAM.

   Layout images in a spread and some dummy text.
   Select image and press teh Content aware fit button
   InDesign crashes

   Expected result
   Image fits with no crashing

   Actual result
   InDesign crashes everytime

   It's a newly created document.

   Images are stored on server - thought this was the problem - moved all images to desktop - still crashes.

   Saved the file to IDML and opened that and resaved it.

   Reset the preferences

   Shut down/End Task of all non-essential programms, including anti-virus.

   CC2019 build 14.0

   File attached (embedded… more

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Resolved For User  ·  Abhinav Kaushik responded

   As updated on the Adobe Forum, the issue is no longer reproducible with the user.

   Abhinav
   InDesign Team

9. Cannot place EPS image in empty box

   InDesign 14.0.1.209
   Mac OSX 10.14.3
   sample file is attached

   Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

   On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

   Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image in a new box.

   Working with the developer of the software that generates these EPS files seems to track the issue to a line in the EPS file. Removing the line that begins "%%HiResBoundingBox" in a text editor causes the EPS file to behave correctly.

   The developer has issued an update to their software that seems to fix this issue.

   Other in the Adobe discussion have tested the attached file. They have been able to repeat the problem on OS X 10.14 (Mojave) but not earlier MacOS or Windows installs.

   Although the issue seems to be corrected with the EPS software update, it was suggested I file a report here.

   InDesign 14.0.1.209
   Mac OSX 10.14.3
   sample file is attached

   Placing an EPS file generated from "Barcode" (by AppsForLife) does not work properly if the target box is empty. If box already contains a graphic, the file will place properly via "Place" or drag+drop.

   On a new image box or box where the existing image has been deleted, the following occurs (via Place or drag+drop):

   Image will seem to appear in the target box. Once mouse button is released, the imported image is no longer in the box and the pointer changes to a "placement selector" prompting to place the image… more

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10. Edit all hyperlinks panel - like the Edit all Text Styles panel

    This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

    URL
    https://www.example.com/page.html

    SOURCE
    (would add &utm_source=xxxx to the URL)

    MEDIUM
    (would add &utm_medium=yyyy)

    CAMPAIGN
    (would add &utm_campaign=zzzz)

    etc.

    Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid errors and ensure consistency.

    This would allow quick changes to a host of links - especially useful when reusing layouts but changing images, content and links. A panel would allow the changes to links, and campaigns. It could have several columns which could be used to construct the links. Here, with examples:

    URL
    https://www.example.com/page.html

    SOURCE
    (would add &utm_source=xxxx to the URL)

    MEDIUM
    (would add &utm_medium=yyyy)

    CAMPAIGN
    (would add &utm_campaign=zzzz)

    etc.

    Many of the details in these columns would be identical throughout a new piece and being able to edit them all in one screen would be both a time-saver and a way to avoid… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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11. InDesign produces 'failed to open the pdf file' error when importing pdf with dotted lines

    Using InDesign v13.1 on a MacBook Air (12 inch, 2017) running iOS 10.13, importing a .pdf generated using attached MS Powerpoint file LA02examplerunFigure.pptx resulted in 'failed to open the pdf file' error if the lines added to the graphic are dotted lines as shown (see attachment). Changing these lines to solid lines before exporting to .pdf solved this (see 'LA02examplerunFigure(noDotted).pptx). Upon experimentation, addition of any dotted line to the graphic in Powerpoint results in this error when the file is exported to a .pdf and imported to InDesign.

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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12. Crashing Indesign - Google Team Drive

    We are working with Google Team Drive and all Adobe programs.
    But lately we experience some trouble.

    The screenshots say that Indesign closed itself because of error.

    Hopefully someone can help us with this problem.

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

13. palettes stay closed/hidden when I open documents

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in version 13.x, and it doesn't appear to make things better, so I'm thinking this must be a bug.

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in… more

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14. Find Font reports fonts activated with Suitcase Fusion are in system folder - knock on effect in XMPie

    1. CC2019 Win10_64 (Suitcase Fusion 9)

    2-4. Activate fonts with suitcase Fusion and use in job. Find Font will show the correct path to Fusion's font vault. After continuing to use InDesign and Fusion for a while, usually within 30 minutes of normal use, Find Font reports the same font is now in system folder.

    This causes an issue with the XMPie uCreate plugin. When the incorrect path is shown, XLIM Preflight detects an issue with the font and won't allow the job to be exported. NB: I have recreated this bug with XMPie uninstalled.

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15. incopy

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started happening after we updated to Mojave. We've updated our applications (InDesign & InCopy) to the latest versions as well.

    InCopy is going SO slow it's greatly reduced our efficiency in editing magazine text. Every text box takes at least 1 whole minute to check in and out of, and even when I've opened the text box, it takes ages for me to move my cursor to make an edit. I can barely move my mouse without it freezing up. This is happening on all of our work computers and my laptop at home, so it's not an isolated issue. Also three of our computers are brand-new and those computers are also having the same issues with InCopy. This started… more

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16. Sharing a folder doesn't include automatically sharing its files - I'm sure it used to
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17. Import pages & templates from another project (without copy paste one by one)
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18. InDesign is very slow

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I have attached a Quicktime video of this behavior. The long pauses between seeing the cursor move are the times when the application has a spinning wheel. Then is works for a minute or two and starts all over again.

    Dozens of users in the forums are reporting this problem with this version.

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I… more

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    52 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread… more

19. linked files ignored upon packaging

    1. Adobe InDesign Version 13.1 x64 on Windows
    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged
    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before
    4. No linked files are packaged
    5. It sees the links... but not in the "package" menu

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    5 votes

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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20. new document preview crash

    I'm crashing in the 2018 version of ID in the New Document dialog whenever I make changes to the margins with the Preview checkbox checked. This happens each and every time, consistently.

    This occurs in both the new, New Document dialog format (Preview checkbox added in 2018) as well as the Legacy dialog format (enabled with General Preferences setting).

    This does not occur in the 2017 CC version of ID. (Legacy dialog only — no Preview checkbox in the new format.)

    This does not occur when changing any other page attribute, including page size, slug, and bleed; only Margin.

    Testing: in both new, New Document dialog and Legacy dialog, check Preview checkbox. Change Margin amount, up or down, with arrow keys or by typing in value results in a crash.

    In the Legacy dialog, with Preview unchecked, you can make changes to the Margin value without issue. Once it has been changed, the moment you check Preview it crashes again.

    In the new dialog, with Preview unchecked, changes can be made to the Margin value, and once Preview is checked ID appears stable. However, once the Margin value is touched again, it crashes again.

    Adobe InDesign CC 2018 v 13.1

    Mac OS Sierra v 10.12.4

    Model Name: Mac Pro
    Model Identifier: MacPro5,1
    Processor Name: Quad-Core Intel Xeon
    Processor Speed: 3.2 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 8 MB
    Memory: 16 GB
    Processor Interconnect Speed: 4.8 GT/s
    Chipset Model: ATI Radeon HD 5770
    Type: GPU
    Bus: PCIe
    Slot: Slot-1
    PCIe Lane Width: x16
    VRAM (Total): 1024 MB
    Vendor: ATI (0x1002)
    Device ID: 0x68b8
    Revision ID: 0x0000
    ROM Revision: 113-C0160C-155
    EFI Driver Version: 01.00.436

    I'm crashing in the 2018 version of ID in the New Document dialog whenever I make changes to the margins with the Preview checkbox checked. This happens each and every time, consistently.

    This occurs in both the new, New Document dialog format (Preview checkbox added in 2018) as well as the Legacy dialog format (enabled with General Preferences setting).

    This does not occur in the 2017 CC version of ID. (Legacy dialog only — no Preview checkbox in the new format.)

    This does not occur when changing any other page attribute, including page size, slug, and bleed; only Margin.

    Testing:… more

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team