Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
- or
7002 results found
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[ID-4219717]Colors are displayed differently between pages
InDesign 13.0.1 on iMac (Retina 5K, 27-inch, 2017) OS 10.13.3
Open a CMYK document. Place an sRGB file on page 1. Place the same (or copy) on page 2.
Expected: the colors on both pages look the same.
Actual result: With color-proof switched off, the colors on page 1 show as if color-proof turned on while on page 2 the colors show correctly. See screenshots with the same files on 2 pages. I changed nothing I just moved the picture from one page to the other.
With color-proof turned on all pages look like page 1.24 votesThanks for reporting.
We will review the bug-InDesign Team
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[ID-4213978]unable to change font, size, style in Script UI, alignment problem with Image on button
Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
Alslo image in button way OFF alignment.This result in uglier customized UIs than it's older versions.
As the world population is getting older, the ability to have bigger font size and style is really needed.24 votesThanks for reporting the issue.
We are reviewing it-InDesign Team
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Indesign CC 2018 Crash
Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.
Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??
Thanks
24 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’17 update.
Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
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Export PDF, cannot cancel background task
Sometimes, there is no way to cancel a background pdf export task.
No way to close the document either, only hard quitting works.
24 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
InDesign window in fullscreen after escaping presentation mode
InDesign version 17.1
When entering presentation mode (shift+w), and then escape, InDesign windows becomes fullscreen.
It would be great to get back to same size and position.23 votes -
15.1.2 No cursor visible in Input fields in Light/Medium Light themes
Since installing 15.1.2 on iMac 10.15.6 (and after restart) , I can't see my cursor (blinking) in the Find/change input field. I can type in some text though, but still no cursor visible
23 votesThe issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
Please update InDesign 2020 to version 15.1.3 to get the fix.— Adobe InDesign team
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Tab indent of RTL Numbered List does not line up
See two screenshots attached, both are using the exact same settings, (Default, just changed to Hebrew numbering)
in InDesign 2019 (14.0.3) Everything is nicely aligned, vs in InDesign 2020 (15.0) it's jagged, and I'm not able to align it in any way (Tabs, Indenting, etc.).
I'm using InDesign 2020 תומך עיברית, on Windows 1023 votesFix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1
In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.
Let us know in the comments section if you face any problem with the updation process.
—
Adobe InDesign Team -
Changing font in Character Panel frequently causes a crash in Indesign CC 2018
Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.
23 votesHello All,
Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
Adobe InDesign 2024(v19.0) - Users are facing issues while scrolling using Trackpad/Touchpad
I have installed the upgrade to Adobe InDesign 2024 (build 19.0) while keeping version 2023 (build 18.5) and have encountered the following problem:
- After opening a document, the mouse scroll wheel does not seem to work (i.e. it is not possible to scroll up or down the contents of a page). However, this condition still works in InDesign version 2023.
Has anyone encountered the same problem and found a solution?
22 votesThis issue was fixed in 19.2 version of InDesign.
Please update to this version or later to get the fix.
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Adobe InDesign team
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[ID-4216162]A splitted footnote with three lines violates keep options and makes a widow instead of an orphan
Version of Adobe InDesign
This issue appears in every InDesign versions since footnotes are supported.
Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.Steps to reproduce the issues
given:
a) a footnote with three text lines
b) splitting footnotes allowed in the footnote options
c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)
Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.
Actual result
The footnots splits with 2 lines in the textframe within the footnote starts and ends with one single line (widow) in the next textframe.Expected result
a) best choice: hold the keep options!
(e.g. 2 at start / 2 at end; so don't split a footnote with 3 and less lines).
b) alternative: make an orphan (full line at the start of a footnote paragraph) instead of a widow; widows are absolutely not allowed (because they ony fill a part of a line, maybe only one word)Test file, screenshot, video or GIF capturing the issue (optional)
Screenshots appended
Version of Adobe InDesign
This issue appears in every InDesign versions since footnotes are supported.
Bug reports / feature requests (from CS3 up to CS6) have been ignored in the past.Steps to reproduce the issues
given:
a) a footnote with three text lines
b) splitting footnotes allowed in the footnote options
c) keep options: at start/end of Paragraph 2/2 (2 lines at start, 2 lines at end)
Play with the textframes hight so that the footnote is forced to be splitted. It will only split 2/1, not 1/2.
Actual result
The footnots splits with 2 lines in the textframe…
22 votesThanks for reporting the issue. We are reviewing it
-InDesign Team
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[ID-3934389]Copying animations loses timing panel settings
When copying/duplicating animations (using ANY method), the timing panel settings are completely lost. This is really bad for complicated animations. The timing panel settings should be maintained when animations are copied/pasted or duplicated in any way.
22 votesThanks for reporting this issue. We’re currently reviewing it.
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Adobe InDesign team -
[ID-4216893]Interactive PDF go to destination not working
Using InDesign CC 2019 14.0.1
I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:
Go to previous page
Go to next page
Go to destination linking to the contents pageThe document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.
When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.
I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.
I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.
I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.
We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.
When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.
Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)
Using InDesign CC 2019 14.0.1
I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:
Go to previous page
Go to next page
Go to destination linking to the contents pageThe document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.
When exported as an interactive…
22 votesTo identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2025(v20.1.0.071) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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With Adjust Layout ON, Text Frames shrink to extremely tiny size on changing Margins.
I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page would be re-fit to the new margins. The attached screenshots show the before and after on a spread (you can see the tiny text box in the middle in the after).
Am I missing a step here, or is this a bug?
I am working in Adobe InDesign CC 2019 14.0.1. When I have a manuscript already flowed into my document and try to adjust the margins on the master page with Adjust Layout enabled, when the new margins are applied to the document, all the existing text boxes "disappear." From what I can tell, they have been resized down to an infinitely small point in the middle of the spread. Obviously, this is not useful. I used to be able to adjust the margins across an entire book-length document in one go with layout adjustment, and the text on every page…
22 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0Please upgrade your InDesign application to the latest version to try out the fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
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serial number changed on cc2019
User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.
suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing22 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.
I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.
MacBook Pro (15-inch, 2017)
MacOS High Sierra Version 10.13.3Please let me know what other information you need.
I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.
MacBook Pro (15-inch, 2017)
MacOS High Sierra Version 10.13.3…
22 votesThis issue has been resolved in the latest InDesign version 15.1
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Adobe InDesign team -
Publish Online URL links breaking website functionality
File Created in Indesign CC 2017
I have created a test interactive document with links to product DG012 on our company website.
https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a
When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.
The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).
Interestingly in safari the add to cart button functions but the search field is still disabled.
On closer inspection it seems to be an iframe issue -
If I go into chrome developer tools i get the following errors:The key "target-densitydpi" is not supported.
castsender.js:76 Uncaught DOMException: Failed to construct 'PresentationRequest': The document is sandboxed and lacks the 'allow-presentation' flag.
at V.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:76:87)
at Object.chrome.cast.P (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/castsender.js:91:165)
at g.VI.g.h.init (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/base.js:5981:519)
at xAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:34:60)
at yAa (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/en_US/remote.js:35:8)
at window.chrome.window.chrome.cast.window.chrome.cast.isAvailable.window._onGCastApiAvaila ble (https://www.youtube.com/yts/jsbin/player-vflgfcuiz/enUS/remote.js:35:374)
at chrome.cast.ea (chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js:94:152)Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/cart/add' because the form's frame is sandboxed and the 'allow-forms' permission is not set.
Rafters-Fusion-1-2-Board~p~DG012:1 Blocked form submission to '/search' because the form's frame is sandboxed and the 'allow-forms' permission is not set.
When clicked the link opens in a new window so I am not sure how to go about editing the code behind the sandbox element.
Any advice would be greatly appreciated.
File Created in Indesign CC 2017
I have created a test interactive document with links to product DG012 on our company website.
https://indd.adobe.com/view/da74b2d3-46b2-40cf-99e2-8201ddc6248a
When the link is clicked from publish online it opens the page but seems to disable all scripts that run on the website. e.g. search field and add to cart no longer functions on that page.
The website itself functions correctly if you navigate to the link manually ( http://www.lockhart.co.uk/Table-Service-and-Buffet/Buffet-Display/Display-Stands/Rafters-F usion-1-2-Board~p~DG012 ).
Interestingly in safari the add to cart button functions but the search field is still disabled.
On closer inspection it seems to be an iframe…
22 votes -
InDesign crashes/freezes when closing the document
InDesign freezes when you close a document. We cannot open any documents, no action can be performed in InDesign. InDesign cannot be quit, it has to Forced Kill.
21 votesMany internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.
We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.
We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.
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[ID-4222229]Exporting to ePub (reflowable) when document has endnotes containing hyperlinks causes InDesign to hang
Version of Adobe InDesign: 15.1.2 / macOS 10.15.6
Steps to reproduce the issues: When exporting a document with endnotes containing hyperlinks to ePub (reflowable), InDesign hangs and needs to be force quit. Have tested removing all hyperlinks to tests, and document exports correctly. Have tested putting hyperlinks outside of endnotes and document exports correctly. The bug is specific to hyperlinks which are part of the endnote text.
Expected result: Successful export with endnotes reciprocally linked to text, and hyperlinks in endnote text active to respective URLs.
Actual result: InDesign hangs and needs to be force quit.
21 votesHi,
We have been able to reproduce the issue and it is currently under investigation.—
Adobe InDesign Team -
Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph
Version of Adobe InDesign, InCopy or InDesign Server
Adobe InDesign 15.0.1
macOS High Sierra 10.13.6
iMac 27 Zoll End 2012
Steps to reproduce the issues
See also attached video
Open Document "02VKLeerzeilenTEMPEnde.indd"
Open Data-Merge Panel
Generate a merged document with click on the button
Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Put the documents side by side
Activate "Show Style override" in the paragraph panel
Jump to page 2
On the left side (Merged Document, Blank line intact) you can see the 2 markers followed by a paragraph symbol
On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up behind the 7 and the other paragraph symbol is deleted
Everything is o.k. because the paragraph style (07padresse) of the line "Mobile" and the deleted "Blank line" are the same
Jump to page 3
On the left side you can see the 2 markers followed by a paragraph symbol
On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up and the other paragraph symbol (blue highlighted on the left side) is deleted BUT this time the paragraph style of these 2 paragraph are NOT the same! The result is a bigger gap between the two sentence "Frau Marie…" and Tel: 012…" on the right then it should be as you can see on the leftExpected result
The Blank line (2 markers and paragraph symbol) should be deleted/removedActual result
Instead of the Blank line (2 markers and paragraph symbol) the paragraph symbol before that (blue highlighted on the left side) is removed AND the remaining paragraph also picks up the paragraph style from the "Blank line" (if there were text in my example you could see that as well)Workaround
You can generate a merged document with Blank lines and delete/remove them with Find/Change
Find > (markers) + paragraph symbol = <FEFF><FEFF>^p
Change > to nothing
This way everything stays intact!Test file, screenshot, video or GIF capturing the issue (optional)
Video and sample files attachedVersion of Adobe InDesign, InCopy or InDesign Server
Adobe InDesign 15.0.1
macOS High Sierra 10.13.6
iMac 27 Zoll End 2012
Steps to reproduce the issues
See also attached video
Open Document "02VKLeerzeilenTEMPEnde.indd"
Open Data-Merge Panel
Generate a merged document with click on the button
Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
Press [OK]
Put the documents side by side
Activate "Show Style override" in the paragraph panel
Jump to page 2
On the left…21 votesThis issue has been fixed in the latest update of InDesign 2022 - version 17.3
Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.
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InDesign team
Adobe
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[ID-4216061]Incorrect re-linking of image files with rotation metadata
This bug occurs in all versions of InDesign.
InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.
- The image file is rotated 90 degrees with EXIF orientation.
- In the transform panel, the vertical and horizontal percentage values are different.
Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in relinking.
The background of this trouble is the specification that Photoshop always saves with EXIF orientation set to 1. This is the correct specification. I think it should be fixed on the InDesign side.
Japanese translation:
「回転メタデータ付き画像ファイルの再リンクが不正確」この不具合はInDesignの全バージョンで発生します。
InDesignは画像ファイルが配置されると、Exif情報のOrientationを変形パネルに反映します。しかし以下の条件では、再リンクした結果が不正確になってしまいます。
- 画像ファイルがOrientationで90度回転されている。
- 変形パネルで縦と横のパーセント値が異なっている。
iPhoneで撮影された画像ファイルは、多くの場合、Exif Orientationの回転を保持します。クライアントがこのようなファイルをinddに配置し、縦と横のパーセント値が異なっていると、再リンクで大きな変化が発生してしまいます。
このトラブルの背景にあるのは、Photoshopが常にEXIF orientationを1にして保存する仕様です。これは正しい仕様です。私はInDesign側で直されるべきだと考えます。
This bug occurs in all versions of InDesign.
InDesign reflects the EXIF orientation in the transform panel when an image file is placed. However, under the following conditions, the result of relinking will be incorrect.
- The image file is rotated 90 degrees with EXIF orientation.
- In the transform panel, the vertical and horizontal percentage values are different.
Image files taken with an iPhone often retain the EXIF orientation rotation. If such a file is placed in indd by the client and the vertical and horizontal percentage values are different, there will be a problem that will cause drastic changes in…
21 votesClosed: Not Reproducible ·
AdminSanyam Talwar
(Senior Lead Software Engineer, Adobe InDesign)
responded
To identify the cause of this issue, we started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the following: Either the issue is fixed in the latest release of InDesign or the issue was intermittent at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2025(v20.0.0.095) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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