1685 results found

1. InDesign hangs/crashes while publishing InDesign documents via Publish Online

   Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.

   1. Indesign CC 2018 13.1.0 x64 Windows
   2. Click "publish online" from INDD or IDML file
   3. URL from the "publish online" command.
   4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

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   9 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. Anomalous character missing glyph in the Story editor – Serious file problems

   I report a bug regarding an InDesign document of an anomalous character that is found in the "Story editor", which has already been reported in older versions of Adobe Indesign.
   (OS version: BigSur 11.3.1)
   (Adobe InDesign version: 16.2)

   As you can see in the examples that I attach, the text presents problems and I believe it is caused (or highlighted) by the missing glyph signs in each line of the "story editor", which does not appear to exist in the text.

   The problem is not solved by making the file idml.
   I tried to fix it by copying the text and placing it in a new InDesign file, the result didn't change.
   Then I tried to paste the text into "Microsoft Word" and after copying it again I brought it to a new InDesign file and, in that case, the problem disappears (unfortunately, however, I cannot do it with the entire text of the book because it is too complex and I'd basically have to start the job all over again). So I think the bug is only referable to certain files.

   I also tried to create a new document by importing all the pages from the old one, but even this operation did not solve the problem.
   In addition to this anomaly, I also noticed that clicking in some places of the text (to insert text or delete it manually) the cursor is positioned more and more to the left of where I click (for example, if I click after the last letter of the word after which I want to insert a text, the cursor is positioned between the penultimate and the last letter of that word, it is very annoying on a long job).

   The same thing happened to my colleague in the department: another document caused many more problems than mine, especially on a certain page, whatever action he performed, the file often slowed down until the program was closed, it was very difficult for him to complete a job that was now in its final phase.

   Finally, as described at the beginning, I point out the links of the posts where this problem has already been reported:

   2018:
   https://community.adobe.com/t5/indesign/first-character-of-story-editor-and-notes-panel-displays-incorrectly/td-p/9549599/page/2

   2020:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

   I report a bug regarding an InDesign document of an anomalous character that is found in the "Story editor", which has already been reported in older versions of Adobe Indesign.
   (OS version: BigSur 11.3.1)
   (Adobe InDesign version: 16.2)

   As you can see in the examples that I attach, the text presents problems and I believe it is caused (or highlighted) by the missing glyph signs in each line of the "story editor", which does not appear to exist in the text.

   The problem is not solved by making the file idml.
   I tried to fix it by copying the text… more

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3. pdf comments not showing

   1. version 19.5.0.84 mac
   2. import pdf comments
   3. to show everything marked on the pdf
   4. some random edits are not shown, but they do appear in the pdf comments window, it happens mostly with highlights and insert text

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   0 comments  ·  PDF Comments  ·  Edit…  ·  Delete…  ·  Admin →
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4. hotkeys aren't working

   displaying high quality images
   export file

   The hotkey for both of these features is not working most of the time.

   Also, hitting enter for saving files in the save window isn't working either. But it does work in Illustrator.

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   0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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5. Before tag and after untag frame with different behavior

   If you tag a frame object (XML), this object does not behave the same after untagging as before tagging. In other words: tagging is not fully reversible. You can see a difference in the layer panel and in the exported PDF tag structure (Tagged PDF)

   How can this behavior be reproduced?

   1. Create a new InDesign document.
   2. Draw a placeholder (empty) graphic frame
   3. Assign any XML tag to the frame
   4. Remove the XML tag
   5. Export a tagged PDF
      

   What is the difference between the object before tagging and after untagging?

   The layer panel shows a different status.

   The frame before tagging is not assigned a tag in the tag structure of the PDF during PDF export. A tag is assigned to the object in the PDF structure after tagging and untagging. (see attached screenshots)

   What should be the correct behavior?

   Both states of the frames - i.e. without tagging and after untagging - should result in the same result in the layer panel and in the tag export for PDF.

   Why is this relevant?

   This causes a problem if these objects appear in the tag structure of the exported PDF. They are (empty) graphic frames, but InDesign assigns a Figure tag to them and they also have no alternative text. When checking the PDF for accessibility, an error is reported.

   These two states of the same object cannot be distinguished via ExtendScript. If an InDesign document is saved using IDML, these objects are converted back into “normal” graphic frames.

   InDesign, Platform

   InDesign 2024, 2025
   macOS Monteray

   Discussion

   https://community.adobe.com/t5/indesign-discussions/rectangle-vs-graphic-frame/td-p/15039102

   If you tag a frame object (XML), this object does not behave the same after untagging as before tagging. In other words: tagging is not fully reversible. You can see a difference in the layer panel and in the exported PDF tag structure (Tagged PDF)

   How can this behavior be reproduced?

   1. Create a new InDesign document.
   2. Draw a placeholder (empty) graphic frame
   3. Assign any XML tag to the frame
   4. Remove the XML tag
   5. Export a tagged PDF
      

   What is the difference between the object before tagging and after untagging?

   The layer panel shows a different status.

   The frame before tagging… more

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   0 comments  ·  Accessibility  ·  Delete…  ·  Admin →
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6. OpenAsset extension in ID 2020 for Mac

   I installed the OpenAsset extension in my InDesign 2020 on a Mac running OS Catalina. My Exchange says that I should be able to launch it from Windows > Extensions > OpenAsset. There is no Windows menu option; under the Window option there is no Extensions submenu anymore.

   Please advise. I use this extension extensively with work.

   Thanks,

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7. Online Published Documents show a blank screen after clicking PDF download button.

   Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

   https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

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   10 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

   1. Does it happen with the latest InDesign version 14.0.1 ?
   2. Is it document specific or happens with all the documents with PDF download capability ?
   3. Which type of accounts are you using : Paid or Trial or something else ?
   4. Please specify your Platform, OS version and Browser information

   A short video depicting the issue will be very helpful

8. object style override plus-sign when multiple elements selected

   Object style made. Works fine.
   Multiple items on page need same style. When applied to ONE item, styles menu looks "normal." When applied to multiple items, with items selected, the styles menu shows plus-sign after style name.
   All of "clear overrides" options tried. Does not fix. Cannot verify that use of style is correct if styles panel gives false feedback.
   In the past, earlier versions, I don't remember ever seeing this apparent conflict.
   MacOS 11.5.2
   InDesign 17.0.1

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue.

   We are going to review this shortly.

   
   

   --

   InDesign team

9. export to PDF failed in ID v16 with macOS BigSur

   I'm having problems exporting to PDF since the macOS Big Sur update 11.0.1 (the official one). I also updated to InDesign 2021 (v16.0) and the computer is almost new. It keeps crashing or freezes with the beachball every time I try to export. I have already tried the obvious, changing the preferences at the export panel and deleting the software preferences (with cmd+ctrl+alt+shift). I'm looking for a way to solve this. Please help!

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. Locked to dell canvas screen, can't move to other screens

    On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

    InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+ monitor and 28" 4k monitor. Adobe Acrobat Pro DC does not have this problem so this is an InDesign problem.

    On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

    InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+… more

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11. Indesign 2019 not allowing access to styles menu on MacOS working remotely

    When working at home, using only wifi with a booster on a national carrier and MacOS Mojave version 10.14.6, Indesign 2019 (14.0.3 and using Adobe Cloud) does not allow access to styles panel to edit or do anything with styles. When working in-office and using wifi there, I have no problem accessing the styles. At home, Indesign just does nothing forever and I have to hit ESC to go on to do other work, not getting the changes I need.

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    0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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12. search

    When I try to open a window using the help search bar, the screen freezes.
    I can't press any buttons and requires crashes.

    I'm on Mac OS M1 Pro - Sonoma 16.2.1
    (Double check on intel i9 12.6.3 - no issue)

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

13. Windows 10

    In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.

    This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.

    Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo Legion Y540.

    Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
    Installed RAM 8.00 GB
    System type 64-bit operating system, x64-based processor

    Edition Windows 10 Pro
    Version 20H2
    Installed on ‎10/‎30/‎2020
    OS build 19042.610
    Experience Windows Feature Experience Pack 120.2212.31.0

    In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.

    This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.

    Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo… more

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14. illustrator pattern

    1. Version of Adobe InDesign, InCopy or InDesign Server
       Illustrator 22.1 Mac
       InDesign 13.1 Mac

    2. Steps to reproduce the issues
       i. Create a pattern fill in Illustrator with some part of the pattern using an overprinting fill or stroke in the Attributes panel.
       ii. Place the Illustrator file in InDesign.
       iii. The file does not preview unless Overprint Preview or Separation Preview is on.

    3. Expected result
       The file previews normally and objects below can be seen through transparent parts of the graphic.

    4. Actual result
       The graphic does not preview. Objects above (yes, above) the graphic are hidden as well. It only appears in Overprint Preview or Separation Preview. If the pattern fill is expanded in Illustrator or all overprints are removed (but keeping the graphic as a pattern) the graphic appears normally.

    1. Version of Adobe InDesign, InCopy or InDesign Server
       Illustrator 22.1 Mac
       InDesign 13.1 Mac

    2. Steps to reproduce the issues
       i. Create a pattern fill in Illustrator with some part of the pattern using an overprinting fill or stroke in the Attributes panel.
       ii. Place the Illustrator file in InDesign.
       iii. The file does not preview unless Overprint Preview or Separation Preview is on.

    3. Expected result
       The file previews normally and objects below can be seen through transparent parts of the graphic.

    4. Actual result
       The graphic does not preview. Objects above (yes, above) the graphic are hidden as well. It… more

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    5 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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15. palettes stay closed

    Our entire department recently did the newest update to Adobe InDesign (21.0)
    Steps to reproduce the issues: Close document and open another one

    Every single time I open a new file (which is many times per day) the pallets do not pop open. The workspace still looks like it should and when I click on a pallet to use it, it highlights like it would if it was popped open for use but nothing happens.

    Expected result: Pallets pop open so I can make changes on my file
    Actual result: Pallets highlight like they will open but actually stay closed and do nothing

    The only way I have found to make this work is to reset the workspace (whether it's one you have saved as your own or just using a default). EVERY. SINGLE. TIMEEE PLEASE FIX THIS

    Our entire department recently did the newest update to Adobe InDesign (21.0)
    Steps to reproduce the issues: Close document and open another one

    Every single time I open a new file (which is many times per day) the pallets do not pop open. The workspace still looks like it should and when I click on a pallet to use it, it highlights like it would if it was popped open for use but nothing happens.

    Expected result: Pallets pop open so I can make changes on my file
    Actual result: Pallets highlight like they will open but actually stay… more

    1 vote

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16. endnote

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

    Matthew

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to… more

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

17. Icon not showing in Windows File Explorer

    InDesign v20.3 shows blank square in Windows File Explorer, instead of INDD Icon. Opens as expected in InDesign 2025.

    I have already done icon cache rebuild, repair install, and reset file associations.

    BTW The reason why it's important: InDesign icon isn't just cosmetic. It’s a visual anchor that helps you quickly pick .indd files out from folders full of images, PDFs, and links. Losing that icon seriously hurts workflow — especially in design-heavy environments with lots of asset types.

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18. saving

    When I create a new document and go to save, I do not get a save window. I have to close out the app and go back in for it to work. Sometimes I have to close out and go back in multiple times.

    1 vote

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19. Indesign - main navigation menu glitch

    When I hover my mouse over any of the main nav items (file or edit or layout etc.). and click the menu does not appear. When I click a second time it appears but does not allow me to browse down to select any items - them menu items disappear as soon as I move my mouse. This happens on tool menu items too such as the links window menu. It doesn't do it all the time, but say 1 in 4 times I open indesign. Super frustrating - any one else have this bug/ issue?

    2 votes

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20. InDesign '23 interface is not dual-monitor friendly! I am running macOS Monterey 12.4 on a MacBook M1 Pro.

    Please update Adobe InDesign to be a more self-contained, movable workspace instead of anchoring the app to a single monitor (namely, my small laptop monitor). I am able to move tool windows and a file window over to my larger screen, but everything opens back on my laptop screen and I have to adjust all over again, unlike with Illustrator or Photoshop. It also maintains a dark gray 'background' over my laptop screen so it's VERY difficult to multitask. I noticed that this became an issue with a recent update PRIOR to the release of InDesign 2023. I am running macOS Monterey 12.4 on a MacBook M1 Pro. Thank you! :)

    Please update Adobe InDesign to be a more self-contained, movable workspace instead of anchoring the app to a single monitor (namely, my small laptop monitor). I am able to move tool windows and a file window over to my larger screen, but everything opens back on my laptop screen and I have to adjust all over again, unlike with Illustrator or Photoshop. It also maintains a dark gray 'background' over my laptop screen so it's VERY difficult to multitask. I noticed that this became an issue with a recent update PRIOR to the release of InDesign 2023. I am… more

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