1312 results found

1. Keyboard Shortcut Ctrl+Shft+G (Ungroup) acts strange

   In Windows 10, Indesign 14.0:

   Ungrouping with keyboard shortcut only works when I:

   1. hold Ctrl+LeftShift,

   2. then touch RightShift (while holding Ctrl+LeftShift) (????)

   3. press G (while still holding Ctrl+LeftShift)

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. GREP failure

   InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
   So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
   So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
   To confirm this, if you do a search and replace of . to $0 instead of finding all the characters in the document and replacing them with themselves (we use this for finding out how many characters are in a document), in one of our documents it found and replaced 30,000 characters when it should have replaced 500,000 characters.
   This has only happened in this latest update.

   InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
   So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
   So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
   To confirm this, if you do a search and… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on user response, closing this issue.

   —
   Adobe InDesign team

3. primary text frames threading is not honored on document pages

   1. Adobe InDesign 15.0.1 x64 (Windows 10)
   2. Facing pages document. I create a master page that includes two text frames per page--creating a two column spread on each page. I designate the leftmost frame as the primary text frame, and then manually link it to the frame just to its right. That frame is then linked to the leftmost frame on the right side page, and that one is linked to the frame furthest to the right. So the frames are linked, from left to right: frame 1 is primary, which is linked to frame 2, then to frame 3 (on the other page) and then to frame 4.

   Using the pages panel, I manually insert four pages into my document, assigning the new master page to these pages. The first three text frames are threaded correctly, but then the threading goes completely haywire.

   1. I would expect the new blank pages to replicate the text threading order that I created on my master page.

   2. The text threading goes wacky. I have included an image to demonstrate.

   This seems similar to the problem posted in this Bug report (34661228-based-on-master-pages-don-t-inherit-primary-text-f.html) however on the document pages my text frames ARE threaded, just not threaded in the same manner as they were on my master pages. Plus, I am using a much later version of InDesign than the one that fixed that particular problem.

   1. Adobe InDesign 15.0.1 x64 (Windows 10)
   2. Facing pages document. I create a master page that includes two text frames per page--creating a two column spread on each page. I designate the leftmost frame as the primary text frame, and then manually link it to the frame just to its right. That frame is then linked to the leftmost frame on the right side page, and that one is linked to the frame furthest to the right. So the frames are linked, from left to right: frame 1 is primary, which is linked to frame 2, then to frame… more

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   3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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4. adobe color theme

   Version of Adobe InDesign : 13
   Steps to reproduce the issues
   

   1 - create a new document
   2 - Import or draw something
   3 - Select element you want to move or made a snippet
   4 - move them to the Adobe color Theme panel and drop.

   Expected result : a sound like other pannels
   Actual result : The Snippet code will be displayed in the Adobe Color Theme panel.
   

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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5. [INDD 2020 and 2021] Missing font in placed SVG is not detected by Preflight or Type > Find Fonts…

   [ 2020 ][ 2021 ] A missing font in a placed SVG does not show

   If you open a document with a placed SVG where a font is not embedded the missing font does not show with:
   [1] Type > Find Fonts…
   [2] Preflight

   If you export that InDesign document to IDML and open the IDML file with InDesign the missing font is showing as missing in Preflight and Type > Find Fonts… .
   As soon as you save the IDML as InDesign document, close and open it again, the missing font is not detected again. Neither with Preflight nore with Type > Find Fonts…

   FWIW: The only reliable way to make that missing font available is to install it for All Users in Windows 10.
   What does NOT work at all:
   Provide the font in a Document fonts folder
   What does NOT work reliably:
   Provide the font in the Application > Fonts folder.
   Install the font for a particular user only.

   IMPORTANT NOTE:
   Download my test documents packed as zip file from my Dropbox account:
   SVG-from-AI-Placed-16.4.0.51.zip
   https://www.dropbox.com/s/hhblynzb4qb6czs/SVG-from-AI-Placed-16.4.0.51.zip?dl=1

   ( I could not upload zip and png files here. The file types are not allowed. )

   The bug is visible with InDesign 2020 and 2021 as well.

   Regards,
   Uwe Laubender
   ( ACP )

   [ 2020 ][ 2021 ] A missing font in a placed SVG does not show

   If you open a document with a placed SVG where a font is not embedded the missing font does not show with:
   [1] Type > Find Fonts…
   [2] Preflight

   If you export that InDesign document to IDML and open the IDML file with InDesign the missing font is showing as missing in Preflight and Type > Find Fonts… .
   As soon as you save the IDML as InDesign document, close and open it again, the missing font is not detected again. Neither with Preflight nore… more

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   4 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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6. Some hyperlinks/cross-references lost in HTML export

   When exporting a document containing hyperlinks and/or cross-references to HTML, some hyperlinks are lost.

   See the screenshot of an example InDesign document attached. (This is an anonymised excerpt from a much larger document.) The index item at the bottom contains cross-references to numbered/lettered paragraphs in the text above.

   In the actual HTML output files from both InDesign 2020 and 2021, some of those cross-references have not been correctly converted into hyperlinks. (Compare the links in the expected HTML output file.)

   Ugly workaround: insert extra characters immediately before and after each distinct hyperlink/cross-reference. In the actual 'bookended links' HTML file you can see that I have inserted a $-sign before/after each hyperlink, and the links have been exported correctly. The $-sign can then be removed by search/replace in a text editor to produce the correct HTML (this is how the expected HTML file was created).

   When it happens in a document, it happens consistently: the same hyperlinks are lost each time – but within the document there seems to be no pattern to the links that stick and the links that disappear once exported.

   This example has been tested in InDesign 16.4 x64 and 15.1.4 x64 on Windows 10 and 16.3.2 on macOS Big Sur and the results are the same in each.

   When exporting a document containing hyperlinks and/or cross-references to HTML, some hyperlinks are lost.

   See the screenshot of an example InDesign document attached. (This is an anonymised excerpt from a much larger document.) The index item at the bottom contains cross-references to numbered/lettered paragraphs in the text above.

   In the actual HTML output files from both InDesign 2020 and 2021, some of those cross-references have not been correctly converted into hyperlinks. (Compare the links in the expected HTML output file.)

   Ugly workaround: insert extra characters immediately before and after each distinct hyperlink/cross-reference. In the actual 'bookended links' HTML file you… more

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   3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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7. ID crashes when call method "createHyperlinkQRCode" on Rectangle from "afterOpen" event handler

   ID 18.1 Windows 10

   I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

   The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

   In this case, InDesign crashes with an error
   <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

   Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with the cursor to the place of inserting the QR code, and this creates an unnecessary waste of time.

   If the script is called from the script panel, it works without errors, which indicates that there are no errors in the script.

   I tried the following layouts (they cause the same error and crash InDesign):
   (1) Preferred option. Call the QR code creation method directly in the "afterOpen" event handler.
   (2) I extended the Rectangle object with an additional method that is called in the "afterOpen" event handler.
   (3) I made a separate script that can be run manually. It works if I run it manually. And crashes if I call this script in the "afterOpen" event handler using doScript().

   ID 18.1 Windows 10

   I'm trying to develop a script that updates the QR code (creates anew in the same Rectangle ) when the document is opened.

   The Startup Script sets the event handler of the "afterOpen" event, where the "createHyperlinkQRCode" method is called on the found Rectangle object.

   In this case, InDesign crashes with an error
   <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FFD49229914">

   Creating a QR code manually through the main menu does not cause errors. The error does not occur when the script calls the "createHyperlinkQRCode" method on the Document object. But in this case, I have to point with… more

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   1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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8. Drive File Stream causing InDesign to crash

   InDesign v 14.0.2

   We use Drive File Stream for all of our file storing - which has been working great until last week when opening certain files made InDesign crash repeatedly. I have tried to save as an IDML, download locally and still have the crashing problem.

   When I go to open the file it will just freeze the application window, no panels visable and just the spinning Mac ball. Force quit and then reopen InDesign - then it freezes again each time upon reopening, before trying to open any files and I have to force quit again. The second time trying to reopen is successful.

   Drive file stream is working fine for most other files.

   InDesign v 14.0.2

   We use Drive File Stream for all of our file storing - which has been working great until last week when opening certain files made InDesign crash repeatedly. I have tried to save as an IDML, download locally and still have the crashing problem.

   When I go to open the file it will just freeze the application window, no panels visable and just the spinning Mac ball. Force quit and then reopen InDesign - then it freezes again each time upon reopening, before trying to open any files and I have to force quit again. The… more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

9. Data Merge is not working as expected on Windows 10 - but fine on Mac Book Pro

   Data merge is not working as it was previously or as described in Help for Windows 10 - it works fine on Mac Book Pro - High Sierra... see attached images... on Windows it creates individual pages for each mail label instead of multiple instances of the text field on the same page... please repair... I have used this feature many times in the past - it is not working as expected.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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10. resetting preferences doesn't work

    I've tried the Shift-Command-Option-Control key combination when launching InDesign, making sure to hit those keys immediately after launching. I've tried deleting all the preferences and caches files I know about, according to the search results I see online about such files for InDesign. I've tried restarting my computer, and I've tried uninstalling and reinstalling InDesign.

    But the preferences just WILL NOT RESET no matter what I do. Whaaaaa? When using the key combination, I don't get the "reset preferences" dialog. When deleting the files, I restart and find the same setup I had before trying to reset, when the setup (window/palette placement, etc) should be set back tot he default.

    Please help, Adobe!!! :(

    I've tried the Shift-Command-Option-Control key combination when launching InDesign, making sure to hit those keys immediately after launching. I've tried deleting all the preferences and caches files I know about, according to the search results I see online about such files for InDesign. I've tried restarting my computer, and I've tried uninstalling and reinstalling InDesign.

    But the preferences just WILL NOT RESET no matter what I do. Whaaaaa? When using the key combination, I don't get the "reset preferences" dialog. When deleting the files, I restart and find the same setup I had before trying to reset, when the setup… more

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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11. Extra Print Dialog Box

    I updated my operating system to Window 11 last week. Now, every time I go to print from InDesign, when I hit the setup screen to enter my printer settings, I get an additional dialog box. On the box I have to click the "more settings" link to get to my printer.

    I go to my printer's dialog box, select my settings there, click print, then I have to click print on that new dialog box which takes me back to the original InDesign print dialog box. All of my settings on there for the project that I had selected before hitting the "setup" button are now changed.

    I don't konw why I'm getting this additional dialog box.

    I updated my operating system to Window 11 last week. Now, every time I go to print from InDesign, when I hit the setup screen to enter my printer settings, I get an additional dialog box. On the box I have to click the "more settings" link to get to my printer.

    I go to my printer's dialog box, select my settings there, click print, then I have to click print on that new dialog box which takes me back to the original InDesign print dialog box. All of my settings on there for the project that I had selected… more

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    0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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12. Import XLSX spreadsheet to an InDesign table: the "-1" problem

    There is a bug by adding linked xlsx-files to InDesign when the cell in Excel contains a formula which returns text. There is no issue with numbers.
    InDesign Vers. 15.1.1 / Windows 10

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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13. History panel erases undo option and history steps (behavior different from previous version) and

    The history panel seems to be limited to 5 actions. Additionally, with the latest update (20.2), if you access the history panel at all, it overtakes the Ctrl+Z / Ctrl+Shift+Z function for undo/redo as it has worked in the past.

    When the history panel is opened, it selects the most recent action. Even if the panel is closed, whatever is done after this point erases all the other actions, so that you are left with "open" as the previous step. Edit>Undo (Ctrl+Z) is disabled, and you can no longer undo work.

    Additionally, steps will sometimes combine themselves without any user action. (i.e. while documenting this, in between image 3-4 no action was taken except to switch between InDesign and the screen capture program). Switching in/out of InDesign erases the ability to undo work.

    If you type 6-7 characters, you can no longer undo anything prior to that. Open the history window, select a step, then place something.... undo is now limited to the place action; all other history steps are erased (as well as Ctrl+Z undo/redo steps).

    This is a huge step in the wrong direction.

    There are seemingly no settings related to history (unlike in Photoshop where a number of steps can be preserved). Iteration/layout experimentation is critical in InDesign and this update removes the ability to do that without incessantly creating a snapshot every time you do something or type more than a few characters.

    The history panel seems to be limited to 5 actions. Additionally, with the latest update (20.2), if you access the history panel at all, it overtakes the Ctrl+Z / Ctrl+Shift+Z function for undo/redo as it has worked in the past.

    When the history panel is opened, it selects the most recent action. Even if the panel is closed, whatever is done after this point erases all the other actions, so that you are left with "open" as the previous step. Edit>Undo (Ctrl+Z) is disabled, and you can no longer undo work.

    Additionally, steps will sometimes combine themselves without any user… more

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Share for Review has ISSUES

    I have been using the Share for Review feature for almost two years now for my employer to review documents that I am creating for them. I use it almost daily and never had any issues until the updates that came a month or two ago.

    Since the Share for Review feature was updated I can...

    1. No longer copy text from the comments that are made to paste into my document. This is troublesome because I am generally laying out curriculum that has been written and there is constant text edits being made during our review process, so I was copying 75% of my comments and can no longer do that. Me having to type out their changes generally results in further problems and changes that need to be made.

    2. The comments they are making if they are highlighting specific words to remove/edit are not displaying correctly INSIDE InDesign. If I view the comments through the web, they will display correctly.
       I.E. I was just editing a paragraph where they were adding paragraph breaks. In InDesign, it highlighted half of a word in the middle of a sentence and the comment said "add paragraph break here". I knew that couldn't be right, so I viewed it on the web and the real comment was on a completely different sentence. When comments are not highlighting the right words or displaying correctly in InDesign, everyone is getting confused and it is further complicating our review and editing process.

    3. When I go to update my link after making requested edits on my file, it takes FOREVER. It used to update in seconds, and now I will get a spinning wheel for 10+ minutes. This is super annoying and delays all of my process for absolutely no reason.

    PLEASE FIX THESE ISSUES. It's so frustrating when it's something I use every day and it used to work completely fine until it was "updated".

    I have been using the Share for Review feature for almost two years now for my employer to review documents that I am creating for them. I use it almost daily and never had any issues until the updates that came a month or two ago.

    Since the Share for Review feature was updated I can...

    1. No longer copy text from the comments that are made to paste into my document. This is troublesome because I am generally laying out curriculum that has been written and there is constant text edits being made during our review process, so I was… more

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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15. Errors when using the Share for Review feature with highlight, strike-through and replace text.

    I have the InDesign v. 18.0
    Everytime I use the Share for Review feature, no matter where I highlight, strike-through or replace the text, the place where I want to make the suggestion is never accurate. If I try to highlight a text, when I see it the InDesign program and click the review in the Review window, it just brings me to a different page. The highlighted text isn't even highlighted at all. Same with strike-through and replace text. Of course, I can see the comment within the Review window, but when I click it, it usually brings up a different page from the one I actually selected for the review. It won't even tell me what text has the review.
    However, the pin feature and draw shape feature work really well. That's why I thought this was a bug. It's just off, not accurate at all but only with those 3 features previously mentioned.
    What I expect from it is that it actually highlights the text with the review (not just bring me to a random space in the doc) or show an actual strike-through or a text replacement icon. Or to, at least, show me the actual text that has a review in general.

    In the screenshot, I'm clicking the "Replace text" ewview and it brings me to that page that only has images. The next page is the one I made the review on. And it won't even show me what line in the text has the review.

    I have the InDesign v. 18.0
    Everytime I use the Share for Review feature, no matter where I highlight, strike-through or replace the text, the place where I want to make the suggestion is never accurate. If I try to highlight a text, when I see it the InDesign program and click the review in the Review window, it just brings me to a different page. The highlighted text isn't even highlighted at all. Same with strike-through and replace text. Of course, I can see the comment within the Review window, but when I click it, it usually… more

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    0 comments  ·  Share for Review  ·  Edit…  ·  Delete…  ·  Admin →
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16. Output intent broken in 2020

    Seems that Indesign 2020 shouldn't have been released since one of the most important things is broken.

    We tell our customers to use PDF/X4 to export pdf's so that we get a correct output intent profile in the pdf.
    The problem is that it doesn't seem to matter what color settings I have, the output intent is always set to US Web Coated in the Output tab of the export window. So now everyone has to change the output profile manually in the output tab to the color profile setup in color settings. This is really bad and alot of customers that don't know about this will get really bad printing results from this.

    Seems that Indesign 2020 shouldn't have been released since one of the most important things is broken.

    We tell our customers to use PDF/X4 to export pdf's so that we get a correct output intent profile in the pdf.
    The problem is that it doesn't seem to matter what color settings I have, the output intent is always set to US Web Coated in the Output tab of the export window. So now everyone has to change the output profile manually in the output tab to the color profile setup in color settings. This is really bad and alot… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    It looks like the Synchronize Color Settings in Bridge was not syncing the color settings in InDesign. Changing the settings once again in Bridge sorted out the issue of synchronization.
    Based on this information, closing the thread.
    Thank you Anders for prompt back & forth communication and help in troubleshooting the glitch.

    —
    Adobe InDesign team

17. PDF Place only shows document - not generic PDF icon

    BUG? CC 2019. When placing a PDF file we used to get generic PREVIEW icon which was preferred. Now every "place" only shows the actual contents of the PDF document. This is in the FILE -> PLACE -> "Choose PDF" dialog window

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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18. wacom display

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The monitor otherwise works fine and it seems to be InDesign-specific. See screenshots attached.

    I just upgraded to a Wacom 32 tablet and am having this problem only in Indesign. There are random little grey squares all over the page - and not just the file window but the entire "artboard" area. Other apps are not doing this. I've tried zooming in and out, display quality settings, nothing has helped. And it's not an image issue - it's basically a display issue. I have no idea how to fix this and I'm almost rendered unable to do at least 50% of my job as I'm not just an illustrator but a designer too. The… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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19. ₹ The rupee symbol in the Windows font Times New Roman is not being displayed by inDesign Server
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    0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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20. variable font using no font style after PDF export for fillable form

    When using a variable Font (Acumin from Adobe Fonts) for a text field in a fillable form it isn't using any font style when exported to PDF.

    Static fonts act as expected.

    InDesign 2020 16.1 64bit, Windows 10

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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