InDesign. 20.4.1 x64 . PNG Not Transparent
PNG's created on up to date PSD or historical PSD versions, not showing up as Transparent for InDesign version in subject.
Still works in 2024 version of InDesign.
Tried reset in 2025 version; along with 3 hours of assistance with chat team. Lost reference number as chat window closed before I could copy transcript.
Please note, not a PSD problem; tied directly to the version of ID quoted.
Chat occuRred with Adobe team from approximately 5pm-7pm, Friday July 25, 2025, PST.
I'm removing the 2025 version for the older version.
John
John Roberts
shared this idea
Hi,
As confirmed by the user, the issue is resolved with the latest InDesign 2025(v20.5.0.048).
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Adobe InDesign Team
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Update on Issue.
May only be relevant for a few people. My computer is company/university issued; graphics card isn't great.
ID 2025 versions recognize comps that are poopy... Meaning, there is a setting in Preferances, uncheck the GPU checkbox and your PNG in the 2025 versions will be transparent once again.
The function is similar to Display Settings for speed related needs. No matter what, when you export the asset to PDF or JPEG, graphic asset is transparent no problems.
Yesh from their higher level team called me direct to screen share and figured it out for me.