1457 results found

1. text or outline in anchored object disappears in print file version

   Just upgraded to Windows 11 and I'm having an issue when exporting documents with interactive elements that have been anchored. Frames for buttons or fillable text that should be appearing are not.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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2. Object distribution disapeared from Advanced Settings

   Even object distribution has been removed from the Advanced layout and can only be seen in Essentials or Essentials Classic. I updated InDesign 2019 on 02/02/2019 and this issue suddenly appeared.

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   0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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3. Certain dialogue boxes appear partially off screen and can't be moved back on screen

   Certain dialogue boxes appear partially off screen and can't be moved back on screen. For example, the Find/Change dialogue box and the Export dialogue box [specifically export to PDF (Print)] have both become almost unusable for me because important sections of those two boxes are located off screen. See attached screenshots. Dialogue boxes that allow you to expand them by clicking and dragging the edges/corners of the box are less of an issue - they often appear partially off screen, but once they're expanded at all, the whole dialogue box pops back into view. The Find/Change and Export dialogues do not allow this kind of expansion so that trick does not work for them. I've tried all the fixes that I've seen suggested for this issue online, including restarting my computer and changing the resolution of my displays, but none have worked. I've even updated to Windows 11 and that didn't fix it. I am using InDesign 2024 version 19.5 on Creative Cloud Desktop. There are currently no updates available for InDesign.

   Certain dialogue boxes appear partially off screen and can't be moved back on screen. For example, the Find/Change dialogue box and the Export dialogue box [specifically export to PDF (Print)] have both become almost unusable for me because important sections of those two boxes are located off screen. See attached screenshots. Dialogue boxes that allow you to expand them by clicking and dragging the edges/corners of the box are less of an issue - they often appear partially off screen, but once they're expanded at all, the whole dialogue box pops back into view. The Find/Change and Export dialogues do… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. The crop marks in Indesign are inaccurate by 0.04” on the horizontal plain.

   The crop marks in Indesign are inaccurate by 0.04” on the horizontal plain. This is a big issue!!!

   I just wanted to get this info to the developers, in hopes of a quick fix.

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   0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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5. https://drive.google.com/file/d/1OJRbaztUsQm_L05_QGI4I6efQZlmuIng/view?usp=sharing

   Thank you for the video.

   The Align/Paragraph alignment action only forces a screen redraw.
   It does not solve the root problem.

   The issue is that text randomly disappears from the layout view while still existing in the Story Editor.

   Forcing redraw via Align, Preview toggle, zoom or Story Editor proves this is a rendering bug, not a workflow issue.

   This makes real-world editorial layout (magazines, multi-frame text) unreliable.

   Please escalate this to the InDesign engineering team as a rendering / text redraw defect on Windows 11.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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6. Indesign 16.1 Insert new cross reference takes 20 minutes for the panel to load

   Indesign version: 16.1
   Steps to reproduce: Insert new cross reference
   Expected result: New Cross-Reference panel should load within an acceptable delay
   Actual Result: New Cross-Reference pane takes extremely long time to load.

   To add a new cross reference takes about 20 minutes for the panel to load, while editing an existing cross reference is normal. The issue is common to many documents.

   I tried to go back to versions 16.0 and 16.01, but had the same issue.

   I have used this feature in the past and every thing was normal.

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Share for review

   During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
   I've designed other books -- the printer had no problem with the files
   I'm using a Mac with InDesign 15.1.
   When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
   As an experiment, I created another file and tried to upload 100 pages. It worked.
   I tried 200 pages. It didn't work. I received two different messages which I will attach. I tried to share a 150 page and received another artifact error.
   Because of another message, I increased my cloud storage from 100 MB to 1 TB. So far that hasn't improved sharing but I wanted to make sure this wasn't the issue.
   Is there a setting I'm not seeing or something I need to do first before trying to upload the complete file? Or is there a maximum number of pages before the share for review stops working? If so, it would be helpful to know in advance before trying to work with your help/support team who are not coming up with any help and referred me to this page.

   During this pandemic, I'm am trying to use the 'share for review' feature for a book I'm laying out. It is 600 pages, 300 spreads, about 333 MB file. It includes images and text.
   I've designed other books -- the printer had no problem with the files
   I'm using a Mac with InDesign 15.1.
   When I tried to share the file, 4 pages - 2 spreads uploaded. I tried again and 8 pages - 4 spread, appeared for sharing. I didn't choose them, it is what InDesign randomly chose.
   As an experiment, I created another file and tried to upload… more

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   FIXED  ·  4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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8. Parent page export differently gradient levels left to right

   When exporting facing pages with mirrored background images and gradient settings, all left pages seem to be darker and slightly warmer. The files are placed and linked to the same image from my hard drive and even swapping each image left to right causes the same bug. I even made a new parent page from scratch with the same issue. Pages look exactly the same in Indesign preview. The issue reverses when exporting a JPEG, where the left page is lighter and the right is darker.

   Indesign CC

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   0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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9. InDesign very slow after update to 16.0 (x64), especially data merge

   Opening the app takes well over half a minute, used to be within 5 sec. Closing with save can take over a minute for a single master page with three variable placeholders. The app feels sluggish to use and there is a visible delay after performing any action, ranging between a fraction of a second and a few seconds.

   This last one has always been the case, but after update it is even worse: exporting a PDF using data merge renders the machine unusable. Mouse cursor moves with visible skips and lengthy delay between those skips, regardless of complexity of the job. Any action takes forever to perform. It is especially egregious with variable images, but even tiny static PDF backgrounds placed on master pages will cause the same issue. This has always been bad, but never this bad prior to 16.0.

   No third party plugins are installed, some files are accessed via the local network, but the connectivity is fast and should under no circumstances be a bottleneck - we work with multiple image processing tools and only Creative Cloud causes grief.

   CPU is a AMD Ryzen 5 3600 6-Core, 3.6 Ghz, 16 GB of RAM. And none of the system resources are being used to the fullest during rendering (snippet attached) - there is literally no valid justification for the operating system being rendered unusable.

   Opening the app takes well over half a minute, used to be within 5 sec. Closing with save can take over a minute for a single master page with three variable placeholders. The app feels sluggish to use and there is a visible delay after performing any action, ranging between a fraction of a second and a few seconds.

   This last one has always been the case, but after update it is even worse: exporting a PDF using data merge renders the machine unusable. Mouse cursor moves with visible skips and lengthy delay between those skips, regardless of complexity of… more

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10. Really, ACTUALLY fix the form field export problem. This is NOT fixed as of August 2020

    This bug should not be closed. The issue with exporting form fields and having them show up as tagged in Acrobat is not fixed. Was not in CC2018, isn't still now.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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11. story editor

    Using Indesign 17.2 on x64 PC. Brand-new machine with fresh install.

    To reproduce the issue open the story editor then close it.

    Expected result: The story editor closes and I can resume working in the main document window immediately.

    Actual result: When I close the story editor, the window disappears but all the tools on the toolbar, except the text tool, remain greyed out and I can't do anything in the main document for around 30 seconds.

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12. last letter in text frame disappears from PDF Hebrew

    We're having issues with the last letter or the punctuation at the end of a sentence disappearing when the file is exported as a PDF. Primarily happens with right-to-left language, we're using Hebrew.
    Been happening since the update to 19.0 onward.

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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13. Smart guides

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

    I really need this fixed.

    Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

    I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so… more

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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14. eyedropper

    Eyedropper not working in CC2018 (ME enabled). When I click a blank square then use eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead. And while testing just now, if I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears. Text blocks fail to copy too and all eyedropper options are selected. This wasn't an issue with CC17.

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    0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anasuiya Gupta responded

    Hi

    There are two different issues mentioned here, and let me address them separately:
    1. Clicking a blank square then using eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead.
    >>> Are you facing this problem with a specific vector graphic or with any graphic as I am unable to reproduce this issue with InDesign CC (13.0.1)? If possible, please share your indd file as a package with anasgupt@adobe.com and a small video demonstrating the issue will be really helpful.

    2. If I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears.
    >>> With InDesign CC (13.0) the transform options have been added to the Eyedropper settings, this includes size and position. It seems that these options for you are checked and when you click on the square to give it color, it does not actually disappear, it just overlaps the existing one since it copies the size and position as well.

    Regards
    Anasuiya Gupta

    Hi

    There are two different issues mentioned here, and let me address them separately:
    1. Clicking a blank square then using eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead.
    >>> Are you facing this problem with a specific vector graphic or with any graphic as I am unable to reproduce this issue with InDesign CC (13.0.1)? If possible, please share your indd file as a package with anasgupt@adobe.com and a small video demonstrating the issue will be really helpful.

    2. If I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears.
    >>> With InDesign CC (13.0) the transform options have been added to the Eyedropper settings, this includes size and position. It seems that these options for you are checked and when you click on the square to… more

15. Hello, I too faced the same issue. With addition to that, if you open an earlier saved document with all links, after opening all links are
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16. Publish Online search text

    When I publish a document online from Indesign by activating text search, the related drop-down menu that contains this command at the bottom right of the web page, does not open correctly on iPads, both using Safari and Chrome, while on Android tablets everything works correctly. I kindly ask you to fix this bug, thank you

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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17. Error with InDesign (Beta): "Some files required for color management are missing"

    Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

    I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

    1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
    2. Launch InDesign
    3. InDesign should start without any errors.
    4. The error message in the attached screenshot appears.

    Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

    I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

    1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
    2. Launch InDesign
    3. InDesign should start without any errors.
    4. The error message… more

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign Beta 19.5.0.91 is made live on Win Arm machines for English users. Users having their language as EN, can now install and use InDesign Beta on Windows Arm based machines.

    Please share your AdobeID with us at sharewithid@adobe.com so that we can help you gain exclusive access to the InDesign beta version on a Windows ARM machine if you are unable to access the beta app.

    Refer to the following articles for more information:

    • https://helpx.adobe.com/download-install/kb/arm-processors.html
    • https://helpx.adobe.com/indesign/kb/windows-arm-support.html

    -

    Sanyam Talwar (he/him)

18. No Font Spacing Between Words in InDesign 2019 14.0.x-2 on Mojave 10.14.x-4, Works fine in InDesign 2014 (v10.0.70) on Yosemite (10.10.5)

    Posted it here too: https://forums.adobe.com/message/11049072#11049072

    So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

    Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

    What's causing this issue?

    We've tried the following:

    • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on the new Mac using Font book.

    • Updated Adobe InDesign 2019 to 14.0.2.

    • Arial seems to work, so maybe it's something to do with this font on new Macs or InDesign 2019?

    • Unrelated (because CC was showing trial expired from dropdown but a new account let us test the new update for 7 days, still same issue): https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html#

    Also noticed some images aren't rendering properly coming from Adobe InDesign 2014 to 2019.

    We simply cannot buy InDesign 2019/CC if this issue hasn't been fixed or can't be fixed.

    PS: Is there a way to move all the font options back to the top of the window like in InDesign 2014, rather than on the right?

    Pics included:

    Mac Mojave 10.14.4 with Adobe InDesign 2019:

    Screen Shot 2019-04-27 at 22.49.09.png

    No text spacing between words on Gujarati Sangam MN font, Adobe 2019 on Mojave 10.14.4.

    Screen Shot 2019-04-27 at 22.49.23.png

    Adobe InDesign 2014 on old Mac Yosemite 10.10.5, renders fine (I made the file in this version and have been working with it ever since):

    Screen Shot 2019-04-27 at 22.33.54.png

    As you can see the spacing between words is perfectly fine, very annoying how Adobe InDesign 2019 isn't accomodating for this out of the box.

    Screen Shot 2019-04-27 at 23.31.48.png

    Any how, I'm thinking of just choosing a template from Adobe Stock templates to redesign this resume, since it's proving so problematic and is due to a refresh. This current resume I designed from scratch in Adobe 2014, but it doesn't seem that portable to 2019 version.

    Thank you again, hope this can be solved or otherwise serve others too.

    Regards,

    Siteroo Team

    Posted it here too: https://forums.adobe.com/message/11049072#11049072

    So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

    Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

    What's causing this issue?

    We've tried the following:

    • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on… more

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19. PDF Export Page Range Defaults to Previous Settings

    Adobe InDesign – PDF Export Page Range Defaults to Previous Settings

    When exporting a document to PDF in Adobe InDesign, the software retains the page range from the previous export session and uses it as the default setting for the next export. This behavior can lead to unintentional partial exports if the user forgets to manually reset the page range to "All" before exporting a new document or version.

    This issue disrupts workflow and increases the risk of delivering incomplete documents, particularly in environments with high output volume or multiple concurrent projects. It would be more efficient and user-friendly if InDesign automatically defaulted the page range to "All" for each new export operation, or at least provided an option in preferences to reset the range between exports.

    We request Adobe to consider implementing this feature in a future update to improve usability and prevent accidental export errors.

    Adobe InDesign – PDF Export Page Range Defaults to Previous Settings

    When exporting a document to PDF in Adobe InDesign, the software retains the page range from the previous export session and uses it as the default setting for the next export. This behavior can lead to unintentional partial exports if the user forgets to manually reset the page range to "All" before exporting a new document or version.

    This issue disrupts workflow and increases the risk of delivering incomplete documents, particularly in environments with high output volume or multiple concurrent projects. It would be more efficient and user-friendly if… more

    3 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. "Generating PDF" dialog opens randomly, crashes InDesign

    Indesign version: 13.1 x 64

    After updating to this version, I have been having an issue where the "Generating PDF" dialog box will open unprompted at seemingly random times. The "Generating PDF" and "Downloading Image" bars are present, and begin to fill up. The "Downloading Image" bar appears to finish, but the "Generating PDF" never fills up all the way. InDesign becomes entirely unresponsive during this process, and I have to Force Quit the application to proceed.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team