1321 results found

1. Running very slow

   InDesign CC 2023: no matter what settings (I.e. how many times I change the display performance to fast or turn off a lot of features) there is still a 5-7 second delay on every single keystroke, every cursor movement, every selection, etc. etc. That is, if it doesn't just freeze altogether. My document is only 21 pages with minimal text and the images shouldn't be displayed at full resolution anyway, so there's no reason it should be this laggy. No other adobe program has this problem for me at the moment. I've uninstalled and reinstalled the program, that didn't work. I tried to clear the cache, but the keyboard shortcut didn't do anything. No matter what I do it doesn't even get faster. It's genuinely unusable at this point.

   InDesign CC 2023: no matter what settings (I.e. how many times I change the display performance to fast or turn off a lot of features) there is still a 5-7 second delay on every single keystroke, every cursor movement, every selection, etc. etc. That is, if it doesn't just freeze altogether. My document is only 21 pages with minimal text and the images shouldn't be displayed at full resolution anyway, so there's no reason it should be this laggy. No other adobe program has this problem for me at the moment. I've uninstalled and reinstalled the program, that didn't work.… more

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. Document setup window is cropped with large icons

   So after Mojave install on my Adobe apps Indesign, Photoshop, Illustrator, etc windows are cropped with large icons so I can't even create a new document see screen shot this is how all apps look.

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3. reset

   Adobe InDesign 16.2.1 x64
   After updating OS or indie, (this week there were both) My workspace resetted to Essentials and settings were gone. There is so much work creating a good starting/default settings. So I'm totally sad now.

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4. Dialogbox "Fileinformation" nor correctly displayed

   When opening the "Fileinformation" dialogbox , the box is displayed, but too big and can not be resized. When trying to moved it, it can suddenly disappear and Indesign can only be closed via Taskmanager.

   This seems to be a bug existing since many years (since 2016 !!!) affecting HighDPI monitors and also being present in other Adobe CC apps:

   https://helpx.adobe.com/de/illustrator/using/file-info-dialog.html

   In my case it happened with latest Indesign (18.5...?), latest Win11 on a Lenovo notebook with a 15" HighDPI screen.

   this makes it also imposible to read the "About Indesign

   Wondering why Adobe is not able to solve this problem

   When opening the "Fileinformation" dialogbox , the box is displayed, but too big and can not be resized. When trying to moved it, it can suddenly disappear and Indesign can only be closed via Taskmanager.

   This seems to be a bug existing since many years (since 2016 !!!) affecting HighDPI monitors and also being present in other Adobe CC apps:

   https://helpx.adobe.com/de/illustrator/using/file-info-dialog.html

   In my case it happened with latest Indesign (18.5...?), latest Win11 on a Lenovo notebook with a 15" HighDPI screen.

   this makes it also imposible to read the "About Indesign

   Wondering why Adobe is not able to… more

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5. Filenames and Thumbnails on the Home screen are on top of each other

   Version of Adobe InDesign, InCopy or InDesign Server: 16.0
   Steps to reproduce the issues: Go to Home Screen
   Expected result: See recent files
   Actual result: I see the recent files but I can't read the filenames properly because they are on top of each other. The thumbnails are not aligned as well. Please see attached screenshot.
   Test file, screenshot, video or GIF capturing the issue (optional)

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6. Effects / blending mode

   InDesign 16.4 x Windows 64: Cannot scroll the list of blending modes with arrow key(s) and preview the results in a selected box. I've always been able to do this in the past (InDesign CS 2, 4, 6). New laptop, new Adobe subscription. I can 'scroll,' but no preview. Window closes each time, so at least 30 clicks to re-open and select through the list.

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   4 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi everyone,

   The behavior mentioned here has been there since InDesign CC (that came out more than 8 years ago in 2013).
   Behavior in InDesign CS6 (and earlier) was different.

   Please confirm if you were seeing different behavior in any of the CC versions. Illustrator also behaves the same way.

   —
   Adobe InDesign team

7. Mp4 not work at "Place from URL" Option

   I have place mp4 files from "Place from URL" option in the document and its place nicely when I have prepared epub and publish online then doc display empty page after discussion with adobe they told me that mp4 not compatible, so i have to convert video in FLV extension then it will work, which is impossible for me. MP4 is most useful extension and Adobe need to solve this and make mp4 compatible for it.

   Keep in Mind when we place from "Place from URL" Not direct placing of MP4 file, "Place form URL" Option.

   Thanks!

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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8. reverse layout

   Where is the Reverse Layout option in Adobe Indesign 2020? I am trying to create an arabic version of a book and have to mirror the layouts previous versions had this option. I do not seem to find this option anywhere.

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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9. fontproblem – strange ligatures – invisible font

   Hi there

   In InDesign CC23 we have the problem that we sometimes have some issues with ligatures. We have the font Minion Pro activates in the Library. and somehow have the problem, that the ligatures appear to be a completely different character, see the screenshot.
   the problem could be resolved by deleting the Minion Font from the application folder > Ressources > Required > Fonts. the Ligatures changed back to the correct character. Or i deactivate the minion regular in the finder. But i need the font for other apps as well, so i need to activate the regular font as well.

   Other Problem as well with Minion. We accidentally activated the Font through our Font Tool as well through Adobe Cloud. That brought us the problem, that the complete Font isn’t visible in InDesign or compressed as ****, so a complete Textline is less than 1/2mm in width.
   Screenshot attached:
   – missing font: while double-activated Minion
   – Normal view: after deactivated ether of the fonts.

   INDD CC23 (V18.5)
   MacOS 13.6 (Apple M1-Chip)

   Hi there

   In InDesign CC23 we have the problem that we sometimes have some issues with ligatures. We have the font Minion Pro activates in the Library. and somehow have the problem, that the ligatures appear to be a completely different character, see the screenshot.
   the problem could be resolved by deleting the Minion Font from the application folder > Ressources > Required > Fonts. the Ligatures changed back to the correct character. Or i deactivate the minion regular in the finder. But i need the font for other apps as well, so i need to activate the regular font… more

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   0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. Unusable actual InDesign CC 2019

    Actually InDesign is not production ready. Every few seconds the beach ball spins. I found a workaround which is … well ok but not satisfying: As long as I work in the idml-file it works but as soon as I'm opening an indd file the program slows down extremely.

    That can't be the solution! Why don't you see that?

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. InDesign responsiveness is very slow

    All the adobe apps are working fine aside from InDesign. It keeps on crashing when I am working and when it is not, the response is so slow. Tried to re-install but did not really help at all.

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12. JavaScript not work When mounting /Volumes/users

    MacOS 環境で /Volumes/users が存在すると(サーバーに users でマウントすると）ユーザーが作成した javascript (.jsx ファイル）が動作しなくなります

    /Users/(UserName)/Library/Preferences/Adobe InDesign/Version 15.0-J/ja_JP/Scripts/Scripts Panel/(ScriptName).jsx

    が /Volumes/users フォルダにマウントしていないと正常動作するのですが /Volumes/users フォルダが存在しているとエラーのビープ音がなって何も行われないです

    /Volumes/users フォルダにマウントしていると Macintosgh HD の /Users フォルダが /Volumes/Users フォルダと見なされているようです

    Adobe Account: Complete Plan
    OS: macOS Mojave(10.14.6)
    Indesign Version: Adobe Indesign 2020 (15.0), CC 2019 (14.0.3)
    再現性：必ず、再インストールしても発生します

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13. [ID 17.2.20] Import xlsx spreadsheet: formatted numbers are truncated

    MacOS 10.15.7 (19H1824) French localization
    InDesign 17.2.0.20 (17200)
    Excel 16.58 (16.58.22021501)

    When importing an Excel sheet as a table, every number is truncated before the first thousand separator (which is a space in French).
    1 457 will be imported as 1
    21 457 >> 21
    (21 457) >> (21
    -210 457 >> -210
    621 457 >> 621
    and so on…

    After a lot of tests on several configurations and discussions on the Adobe forum, I can say that the issue will only occur on French macOS systems, starting with Catalina. No matters what version of InDesign is used (15.0 thru 17.2).

    MacOS 10.15.7 (19H1824) French localization
    InDesign 17.2.0.20 (17200)
    Excel 16.58 (16.58.22021501)

    When importing an Excel sheet as a table, every number is truncated before the first thousand separator (which is a space in French).
    1 457 will be imported as 1
    21 457 >> 21
    (21 457) >> (21
    -210 457 >> -210
    621 457 >> 621
    and so on…

    After a lot of tests on several configurations and discussions on the Adobe forum, I can say that the issue will only occur on French macOS systems, starting with Catalina. No matters what version of InDesign is used (15.0 thru… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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14. InDesign doesn't export 16 bit grayscale or 48 bit color images

    Tested on version: 20.2 x64

    Dear Adobe Support Team,

    When importing high bit-depth images—such as 16-bit grayscale or 48-bit/64-bit color (TIFF/PSD formats)—into Adobe InDesign, we’ve observed that even when disabling down-sampling and compression, the exported PDF converts these images to 8-bit grayscale or 8 bits per component for color (i.e., 24-bit RGB or 32-bit CMYK), rather than preserving the original bit depth.

    While we understand that limitations may exist within the current Acrobat SDK, it is important to highlight that:

    The Adobe PDF Library SDK (PDFL SDK) explicitly supports the creation and reading of 16-bit image objects in multiple color spaces. (https://opensource.adobe.com/dc-acrobat-sdk-docs/pdflsdk/apireference/index.html)

    The Adobe PDF Print Engine (APPE) now offers native support for high-bit-depth (16 bpc) images.

    Manual replacement of images inside a PDF with 16-bit versions still results in correctly preserved 16 bpc display, confirming that the PDF format itself is not a limitation.

    Given these capabilities within Adobe’s own ecosystem, we kindly request that InDesign be updated to optionally preserve original image bit depth when exporting to PDF, particularly in professional print workflows where tonal fidelity and HDR imaging are critical.

    Please refer to the attached image samples for confirmation and visual reference.

    We appreciate your support and look forward to your guidance on whether this feature can be implemented or if a workaround exists via scripting or SDK.

    Thanks.

    Tested on version: 20.2 x64

    Dear Adobe Support Team,

    When importing high bit-depth images—such as 16-bit grayscale or 48-bit/64-bit color (TIFF/PSD formats)—into Adobe InDesign, we’ve observed that even when disabling down-sampling and compression, the exported PDF converts these images to 8-bit grayscale or 8 bits per component for color (i.e., 24-bit RGB or 32-bit CMYK), rather than preserving the original bit depth.

    While we understand that limitations may exist within the current Acrobat SDK, it is important to highlight that:

    The Adobe PDF Library SDK (PDFL SDK) explicitly supports the creation and reading of 16-bit image objects in multiple color… more

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    1 comment  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. publicrelations@westerncounties.ca

    My Adobe Indesign updated to 2022, but my User Interface font is very small and I can't increase the size. The choice to increase UI size is greyed out (see attached screen shot). Any ideas on the issue?

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    1 comment  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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16. Can't access free templates

    If you create software, and have templates that are labeled free. There should be no reason why I need a adobe stock account to access FREE TEMPLATES!!

    If it requires said license, it should say, REQUIRES ADOBE STOCK LICENCE

    If you are going to offer a product and put a paywall subscription behind it, that you can't access. What is the point of paying for a product that you can't access FREE content or basic options to try out.

    Who ever designed that, needs to re-word it.

    As you can tell, not a happy client.

    Thanks
    Robert Dion

    1 vote

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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17. InDesign and Acrobat accessibility conflict

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I have added the content I want to be read in Articles and put them in the correct order
    4. I have created tags and assigned all the content correctly
    5. I have reordered the ‘Structure’ to be in the reading order too

    Please note - the order of the ‘Structure’ and or ‘Articles’ does not transfer to Acrobat (after selecting the correct export settings.

    1. Image: 2 Interactive PDF with options selected.png
       This image shows I have selected Interactive PDF and selected:
       ‘Create tagged PDF’
       ‘Use structure for Tab Order’

    2. Image: 3 Initial PDF review - incorrect content order.png
       You can see the reading order does not match either the ‘Article’ or ‘Structure’ order from InDesign which I have set up.

    You can also see that the elements are ‘Spans’ not H1, H2 and P tags.

    1. Image: 4 Initial PDF review - Tag number ordering incorrect.png
       You can see the screen readers reading order by the numbers shown on this image which again does not match the order I set up in InDesign.

    2. 5 Initial PDF review - tag h1 splitting.png
       The tag order doesn’t match the structure setup in InDesign
       Also there is another bug when reading H1 tags on multiple lines.

    You can see how the H1 tag is broken by 4 lines. This has been tested and you have to swipe 4 times to listen to the full H1 header.

    1. 6 Initial PDF review - tag h1 splitting - fix by order assigning.png In Acrobat I have then gone into the reading order and manually set the main header to a H1 tag. This then groups the text in the tag order window and fixes the issue of it being multilines. You can then also see the tag has changed from Span to H1.

    The same thing needs to be done for the other multi layered heading tags.

    I hope this is clear enough to understand.

    Adobe InDesign version: 2019 CC

    We are currently trying to establish the best workflow in creating fully accessible PDF's for screen readers and I believe we have come across a bug in the communication between InDesign and Acrobat.

    Quick summary:

    H1 elements on multiple lines read as separate elements unless assigned manually in Acrobat
    The Structure and Article order does not transfer to the PDF

    To explain the issue clearly I have numbered the images in the process order.

    1. Image: 1 InDesign Accessibility setup.png
    2. I have setup ‘paragraph styles’ and used the correct ‘Export Tagging’ tags for each style.
    3. I… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue is fixed in the latest release of InDesign – version 16.0

    —
    Adobe InDesign team

18. Błąd koloru tekstu po eksporcie do PDF

    Adobe InDesign 19.5.4 x64 (18.5.4 x64, 20.5.4 x64)

    Podczas eksportu pliku do formatu PDF występuje problem z kolorem tekstu.
    Jeśli plik zawiera grafiki w formacie PNG lub elementy z przezroczystością, czarny tekst po eksporcie ma kolor zielony.

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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19. Indesign opens on wrong screen with multiple monitors (Mac OS)

    This issue has been going on for years now. I recently updated to inDesign 2025, but it's still not solved for me:

    Expected result: I've assigned InDesign to open on my external monitor, just like all my other Adobe apps.
    Actual result: It completely ignores this, and just opens on my Macbook screen. The window resize buttons will be hidden behind my menu bar, so I have to alt+drag the window to make the buttons appear again. Then I can drag inDesign to my external monitor.
    I've seen posts going back to 2019 about this issue

    I'm on Mac OS Sequoia, with inDesign 2025

    This issue has been going on for years now. I recently updated to inDesign 2025, but it's still not solved for me:

    Expected result: I've assigned InDesign to open on my external monitor, just like all my other Adobe apps.
    Actual result: It completely ignores this, and just opens on my Macbook screen. The window resize buttons will be hidden behind my menu bar, so I have to alt+drag the window to make the buttons appear again. Then I can drag inDesign to my external monitor.
    I've seen posts going back to 2019 about this issue

    I'm on Mac OS… more

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. Publish Online documents have become very slow to load

    Since the dashboard update, analytics 'since published' will NOT load.

    We're also noticing publish online documents are very slow to load initially.

    I'm presuming this is all server side issues at Adobe and would like to know if its being fixed.

    Are you forcing browsers to cache online publications before loading?

    These are both major issues that might force us to see alternative solutions if not fixed soon.

    2 votes

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