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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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1282 results found

  1. Publish Online documents have become very slow to load

    Since the dashboard update, analytics 'since published' will NOT load.

    We're also noticing publish online documents are very slow to load initially.

    I'm presuming this is all server side issues at Adobe and would like to know if its being fixed.

    Are you forcing browsers to cache online publications before loading?

    These are both major issues that might force us to see alternative solutions if not fixed soon.

    2 votes

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  2. Can't access free templates

    If you create software, and have templates that are labeled free. There should be no reason why I need a adobe stock account to access FREE TEMPLATES!!

    If it requires said license, it should say, REQUIRES ADOBE STOCK LICENCE

    If you are going to offer a product and put a paywall subscription behind it, that you can't access. What is the point of paying for a product that you can't access FREE content or basic options to try out.

    Who ever designed that, needs to re-word it.

    As you can tell, not a happy client.

    Thanks
    Robert Dion

    1 vote

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    0 comments  ·  Document/Pages  ·  Admin →
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  3. Unusable actual InDesign CC 2019

    Actually InDesign is not production ready. Every few seconds the beach ball spins. I found a workaround which is … well ok but not satisfying: As long as I work in the idml-file it works but as soon as I'm opening an indd file the program slows down extremely.

    That can't be the solution! Why don't you see that?

    2 votes

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  4. Start freeze

    When I start InDesign 2019 a pop-up appears that's white. After a while the Adobe logo appears and the loading icon. But that's it. No other menu entries are active
    If I close the pop-up the programm closees

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  5. reset

    Adobe InDesign 16.2.1 x64
    After updating OS or indie, (this week there were both) My workspace resetted to Essentials and settings were gone. There is so much work creating a good starting/default settings. So I'm totally sad now.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  6. Certain images appear as grey boxes after PDF has been exported

    Adobe InDesign Version: 17.0.1
    Laptop Used: https://www.msi.com/Laptop/GF75-Thin-9SX-GTX/Specification

    All images in In Design document appear fully rendered however when exported to PDF some with the PNG file type appear as a grey box.

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  7. reverse layout

    Where is the Reverse Layout option in Adobe Indesign 2020? I am trying to create an arabic version of a book and have to mirror the layouts previous versions had this option. I do not seem to find this option anywhere.

    1 vote

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  8. publicrelations@westerncounties.ca

    My Adobe Indesign updated to 2022, but my User Interface font is very small and I can't increase the size. The choice to increase UI size is greyed out (see attached screen shot). Any ideas on the issue?

    1 vote

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    1 comment  ·  UI/UI Scaling  ·  Admin →
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  9. Crashing when entering text in paragraph style name field

    To get this crash...
    Duplicate an existing Paragraph Style via Panel drop down menu.

    Select text in name field.

    Type... crashes within the first couple of characters.

    Message... Internal Error

    Doesn't happen every time, but too often.

    Adobe InDesign CC 2018

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  10. Indesign opens on wrong screen with multiple monitors (Mac OS)

    This issue has been going on for years now. I recently updated to inDesign 2025, but it's still not solved for me:

    Expected result: I've assigned InDesign to open on my external monitor, just like all my other Adobe apps.
    Actual result: It completely ignores this, and just opens on my Macbook screen. The window resize buttons will be hidden behind my menu bar, so I have to alt+drag the window to make the buttons appear again. Then I can drag inDesign to my external monitor.
    I've seen posts going back to 2019 about this issue

    I'm on Mac OS…

    3 votes

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  11. Master Page

    Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  12. Color Picker causes InDesign to Crash

    Every time I try to use the eyedrop Color Picker tool in InDesign it causes InDesign to crash and close. It will not allow me to drag the eyedropper to pick up a color, and if I try to drag the eyedropper it makes the color box freeze to where I cannot click "Ok" or "Cancel" and I need to press the "Esc" button on my keyboard to get out of the color box. Shortly after closing the color box, InDesign will crash and close. I have tried updating InDesign to the newest version, turning on/off my computer multiple times,…

    7 votes

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    If you are still seeing this crash happening in InDesign, please do the following:

    1. do a screen recording
    2. attach a test file
    3. mention the OS version, InDesign version.

    Put the screen recording and test file in a shared drive and share the location of the same with us.


    Thanks,

    Adobe InDesign team



  13. Export defaults are not sticky anymore after update

    When you hit Ctrl+E it used to use the last [pdf] export profile that had been used, but now it's always 'Adobe (Interactive) PDF' now. Might sound like a minor issue, but when you have to go through lots of pages one by one it just a massive waste of time going each time through File-Adobe PDF Presets-Needed One (using mouse).

    Can't see where it can be backed? Any suggestions?

    Thanks,

    Henry

    p.s. Thought it could be resolved through Keyboard shortcut, but apparently you can't make it for a specific preset, and Ctrl+E [as mentioned] is not "sticky"…

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  14. InDesign responsiveness is very slow

    All the adobe apps are working fine aside from InDesign. It keeps on crashing when I am working and when it is not, the response is so slow. Tried to re-install but did not really help at all.

    1 vote

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  15. JavaScript not work When mounting /Volumes/users

    MacOS 環境で /Volumes/users が存在すると(サーバーに users でマウントすると)ユーザーが作成した javascript (.jsx ファイル)が動作しなくなります

    /Users/(UserName)/Library/Preferences/Adobe InDesign/Version 15.0-J/ja_JP/Scripts/Scripts Panel/(ScriptName).jsx

    が /Volumes/users フォルダにマウントしていないと正常動作するのですが /Volumes/users フォルダが存在しているとエラーのビープ音がなって何も行われないです

    /Volumes/users フォルダにマウントしていると Macintosgh HD の /Users フォルダが /Volumes/Users フォルダと見なされているようです

    Adobe Account: Complete Plan
    OS: macOS Mojave(10.14.6)
    Indesign Version: Adobe Indesign 2020 (15.0), CC 2019 (14.0.3)
    再現性:必ず、再インストールしても発生します

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  16. Magnify keyboard shortcut not working?

    When I try to use the magnify keyboard shortcut (space + command), it doesn;t work. Tried restarting ID and Mac but had no effect.

    Mac mini
    2024

    Chip: Apple M4 Pro
    Memory: 64 GB
    macOS Sequoia 15.2

    Adobe InDesign
    20.0.1

    1 vote

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  17. gi@brand-ing.co.uk

    The new version of INDesign just doesn't work.
    Installed.
    Now uninstalling.
    It continually keeps being unresponsive.
    Another error now on Cloud, suggesting relancing it as it's taking .longer than normal.

    Poor from Adobe to launch yet another bug fix that's even more buggy

    1 vote

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    1 comment  ·  Share for Review  ·  Admin →
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  18. Pdfs come in upside down and inverted when viewed in 'high quality display' in InDesign, 16.0.. Mac OS, Big Sur 11.01.

    The problem is only in 'high-quality display' It shows normal in 'typical display.' When exporting from InDesign to a PDF there is no issue. This is a display rendering bug. Note: pdf I'm linking to was from Adobe XD.

    1 vote

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  19. Hide spread does not work with publish online

    InDesign v 19.0 - Publish Online
    I welcomed the fairly new 'Hide Spread' option, which is long overdue. But unless this is a bug, I am astonished that the hide spread feature does not work when you use the Adobe Publish Online option!?
    I think the initial message said the hidden pages will be excluded when exporting (to PDF I presume), but I assumed it would also work when using the Publish Online option!
    But my experience publishing online just now shows me the hidden pages are always included. I changed paste board set-up to 'Digital Publishing' in case that…

    2 votes

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  20. Page tool will not select a single page on a parent spread when Properties panel is open

    1. Create a Document with Spread and go to parent pages.

    2. Open the Properties Panel, select the Page tool and try to select a single page.

    3. Result: All pages are selected.

    4. Override: Close the Properties panel to be able to select a single page

    A similar post was reported in User Voice in 2021 it was not investigated and never got fixed.
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/43850073-3-page-master-page-spread-book-cover-unable-to

    Discussion in Adobe Community:
    https://community.adobe.com/t5/indesign-discussions/page-tool-is-unable-to-select-a-single-page-in-a-spread-when-using-a-custom-workspace/m-p/14285496#M553817

    1 vote

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    1 comment  ·  Document/Pages  ·  Admin →
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