1411 results found

1. Adobe Indesign Ruler - Corrupt Display

   Adobe Indesign Ruler - Corrupt Display.
   When opening a document and mousing thru the document the display of the ruler starts to add "marks" in the measurements.
   We have been able to reproduce this in versions 2014, 2015, 2017 and 2018.
   We have gone and used the rename "enUS" method and it only works temporarily.
   The issue is sporadic and can happen on new documents or old.
   Also sporadic through out the versions as well - same document can happen on one version and not another version.
   All application updates have been applied as well as Mac OS updates for video drivers.
   Mulitple Mac OS being affected - 10.10, 10.11, 10.12, 10.13, and beta3 10.14

   Worked with Adobe Enterprise support and they have acknowledge it to be a bug in the user interface.

   Adobe Indesign Ruler - Corrupt Display.
   When opening a document and mousing thru the document the display of the ruler starts to add "marks" in the measurements.
   We have been able to reproduce this in versions 2014, 2015, 2017 and 2018.
   We have gone and used the rename "enUS" method and it only works temporarily.
   The issue is sporadic and can happen on new documents or old.
   Also sporadic through out the versions as well - same document can happen on one version and not another version.
   All application updates have been applied as well as Mac OS updates for… more

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. Type is shifting inside text box upon moving.

   I've been noticing when I use the type tool, I can fill it as normal. Style things with the appropriate fonts/colors but should I move the box it self to a new location the spacing above the font will grow or shrink and shift everything inside that text box. It almost acts like it is adjusting like it has text flow around an image feature selected. Sometimes remove all the styles then re-applying them will fix it but this is issue had been annoying me for maybe the past 2 months.

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   3 votes

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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3. Error code 14: File cannot be opened - file from network storage is incompatible

   My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
   When I enable WIFI again, the document opens without issue.
   I'd appreciate any help please! Thank you.

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   2 votes

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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4. Actual size (with web artboards) does not shows the actual pixels sizes

   Issue to visualise correctly the zoom in indesign

   with 2 identical artboards for web (300x300px) one in indesign and one in photoshop, click on 'view' 'actual size'.. the difference is huge

   Seems photoshop scaling looks ok

   and indesign is way bigger than the real size in Pixels

   2 votes

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   0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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5. Cursor clicking and dragging when only clicking.

   When just clicking somewhere on-screen (e.g. clicking a different swatch colour or clicking on a text box), sometimes the cursor will click and drag the item as well. I have tried multiple mice (3) and still have the same issue with each one, making me assume it may be a software issue.

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   0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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6. InDesign 2019/2020, PDF export deletes components of some composite CJK glyphs when they overlap

   Install the test font in the attached zip and open the the InDesign document. Exporting to PDF clears out the top part. This did not happen in 2018.

   I initially reported this to Josh Hadley on 23 Jan 2020, who wrote up an internal report and came back to me, saying the InDesign team could reproduce and suggested working around the issue by decomposing everything or diverting the export through PostScript/Distiller. A very large client told us that this is not an option for them and would like a direct fix.

   3 votes

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. Can't open .idap files

   We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

   Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
   The plugin listed in that forum thread does not fix the problem either.

   The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

   3 votes

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   This issue has been fixed in the latest InDesign version

   Thanks

8. Copy

   The tool "copy" is crashing the Indesign. Inside the software and between softwares. This issue turns the workflow so slow...

   1 vote

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign crashed?
   • Video recording of the crash
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

9. EPS saving as AI or PDF bug then printing in InDesign

   Hi When saving an EPS file to either AI or PDF downloaded from a stock site I have had issues with both the on screen preview and print from InDesign. When I save it as an EPS again it appears to regain the proper appearance both on screen and in print. Is there a transparency issue when converting an EPS to AI or PDF?

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. Error on Inset Spacing on Text Frame

    The Inset spacing on a Text Frame can be set to keep text from the edge of a box as in previous versions. However I am finding that when I request the frame be resized to fit the text exactly the bottom inset is not being recognised. Is this an recognised issue?

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    2 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. Variable font: Italic character wrongly displayed when exported to PDF format from InDesign.

    I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
    - the font's weight axis to the minimum,
    - the width to its default value
    - the italic axis to its maximum.

    Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

    We are suspecting the issue is caused by a point on the glyph with coordinate x=0. For our purpose of releasing a working version of the font, we were able to circumvent this problem by moving the offending point by one pixel to the right in the Hair Italic master. However, this is not an acceptable longterm solution from a design standpoint.

    We also suspect that the problem happens during the conversion from variable font to a static font for inclusion in the PDF, because we extracted from the PDF the static Hair Italic font that gets embedded, and saw that the bottom right point is misplaced in that font.

    I can't attach the pdf but I can send it to you for reproducibility.

    I'm reporting this bug on behalf of the type design studio Dalton Maag. To reproduce: use the provided test font, write the lowercase letter "p" in Indesign, and choose the "Hair Italic" instance, or equivalently, set:
    - the font's weight axis to the minimum,
    - the width to its default value
    - the italic axis to its maximum.

    Glyphs are shown without fault within InDesign itself. However, when exported to PDF format and opened on Acrobat Reader, there is an issue with how the letter “p” is displayed (see aktiv_vf_p_bug.png).

    We are suspecting the issue is caused by a point… more

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    3 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

12. Recent files panel is unreadable

    InDesign Version: 16.1

    Steps to reproduce the issues: Open InDesign

    Expected result: Text of recent files would be readable and not stacking text on top of itself

    Actual result: Text stacks on itself and is completely unreadable.

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    8 votes

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Online Publishing not taking all images

    Using both InDesign 19 and 18.5, publishing online no longer functions on a Mac running Sonoma 14.1. This issue started days ago. I’ve Packaged projects, saved them locally, and confirmed all images are linked but when I publish them, some images do not tranfer. And it’s random. If I publish over and over again, an image that didnt appear before may make it through. This is a terrible bug for me personally as I rely on digital publishing and sharing interactive presentations for my business.

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    3 votes

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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14. Overall performance poor

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and pull down menu. It pastes wherever it feels like, even after restarting sometimes, (which creates the delay again opening).

    Linking: often it will not automatically check folders for links, despite this feature being checked and relink to last location selected in preferences. Manual linking must be done. In books, this costs dearly in time lost.

    These may seem like small inconveniences, but when you are hammering through dozens of files a day this is incredibly time consuming and a huge waste of my time. Which is my billable time.

    It isn't the system or hardware; with the latest and greatest Mac, with a solid state drive and plenty of room to manoeuvre, it plows through massive AE files and can handle Maya files. There is something wrong that ID is requiring so much CPU to handle what it used to do in a snap. If that's what the issue is. I haven't a clue why it's performing so badly wit this last iteration.

    The program takes 3-4 minutes trying to launch, then quits, generating an unexpected error report. It does this 2 times again before it will open the 3rd time. Making it nearly 12 minutes before it is actually usable.

    Fonts: when a text box or text is clicked or selected, without exception, there is a long delay and spinning ball prior to being able to do anything with the text. Suitcase Fuision 19.1.1 is the font management program and they claim the problem is with Adobe.

    Paste in place: sporadically the "paste in place", doesn't work properly–both through key command and… more

    6 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. CC 2020 - Text tool switches back to previous tool, deselects itself

    Indesign 15.1.2 user here.

    Abnormally while im working in big sized files in indesign, whenever i press my Type Tool shortcut (which is "T") cursor goes to Type tool for a second then goes back to usally selection tool.

    When i go and choose the Type tool from left side bar it works.

    Im using windows pro 10. Re installed the program for few times.
    Saw other threads opened for the same issue but looks like you guys closed time bc it is fixed. But it is not! And it is incredibely time consuming!

    3 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. PDF Export do not provide the option that people have to use braille devices can read it :(

    The Option to create a document for People who use a braille device is vanished. Huge Issue as the information letter is also beeing read from blind people (school with blind childs and teachers in vienna). The provides me with the update that they cant read it any more. Issue starts with InDesign CC 14.0.1 PC Version.
    Please advice of fix this.

    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. InDesign: Changing color of TIFF

    Having an issue with InDesign. I've placed a TIFF file and its not displaying correctly when color is changed for BLACK only. See video attached. I can change the color percentage on any color but black.

    However, when a PDF is exported the changes are applied and display correctly on a PDF. This is a DISPLAY issue within InDesign. PLEASE HELP!!!

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    1 vote

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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18. Ventura Indesign file not found

    I have a number of files when I double click them to open, I get an error saying "<file name> not found. If I make a copy of the file, I can then open it. I don't know it that's an InDesign issue or a Ventura issue.

    Running an Apple M1 Max, with Ventura 13.2.1, and Indesign 18.1

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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19. gpu

    system: mac-osx-10.12.6 (sierra)
    software: indesign-cs6 ver 8.0
    software: indesign-cc(2018) ver 13.0.0

    when in gpu-preview mode … center-line 'node' does not appear. when in cpu-preview mode … center-line 'node' does appear. the center-line 'node' has appeared in cs-versions and previous versions … and disappeared in the cc-versions.

    i have outlined the steps, and included screen-caps, to reproduce the issue within my post to adobe-forums:
    https://forums.adobe.com/thread/2492437

    further info about my environment:
    Model Name: iMac
    Model Identifier: iMac18,3
    Processor Name: Intel Core i5
    Processor Speed: 3.4 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 16 GB
    Boot ROM Version: IM183.0153.B00
    SMC Version (system): 2.41f1
    Serial Number (system): <<<censored>>>
    Hardware UUID: <<<censored>>>

    system: mac-osx-10.12.6 (sierra)
    software: indesign-cs6 ver 8.0
    software: indesign-cc(2018) ver 13.0.0

    when in gpu-preview mode … center-line 'node' does not appear. when in cpu-preview mode … center-line 'node' does appear. the center-line 'node' has appeared in cs-versions and previous versions … and disappeared in the cc-versions.

    i have outlined the steps, and included screen-caps, to reproduce the issue within my post to adobe-forums:
    https://forums.adobe.com/thread/2492437

    further info about my environment:
    Model Name: iMac
    Model Identifier: iMac18,3
    Processor Name: Intel Core i5
    Processor Speed: 3.4 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3… more

    4 votes

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20. 'Share for review' showing name of a previously shared document, hasn't recognised which document to share

    InDesign 16.0
    Mac OS 10.15.7
    Chrome Version 86.0.4240.183

    Share for review should respond to whichever tab is in focus

    Steps to recreate.

    1. Have 2 InDesign documents you want to share for review
    2. Open one of the files
    3. Go to share and review, see the filename populated in the panel's field
    4. Create the share
    5. Open the other InDesign document
    6. Go to share and review

    Expected: Document that is in focus in the open tab is the file that is being shared

    Actual: Previous file's name is still populated. Changing it and sharing creates an error.

    And now this has happened, restarting InDesign and opening the second, as-yet unshared document only, will refresh the sharing panel and share correctly.

    InDesign 16.0
    Mac OS 10.15.7
    Chrome Version 86.0.4240.183

    Share for review should respond to whichever tab is in focus

    Steps to recreate.

    1. Have 2 InDesign documents you want to share for review
    2. Open one of the files
    3. Go to share and review, see the filename populated in the panel's field
    4. Create the share
    5. Open the other InDesign document
    6. Go to share and review

    Expected: Document that is in focus in the open tab is the file that is being shared

    Actual: Previous file's name is still populated. Changing it and sharing creates an error.

    And now this has happened, restarting… more

    3 votes

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    2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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