File Info box not displaying CC2020 15.1.1
File Info box not displaying when trying to add metadata. CC2020 15.1.1, Mac OS Catalina 10.15.5, external Dell monitor. I have tried reopening and overwriting preference files then restart. I have tried deleting library cache for cc15 and then restart. I have disconnected external monitor and restarted. Only solution has been to reopen as cc2019 doc and add there, but some clients make additional changes in 2020 and send back so I still have same issue. I keep having to force quit to get program to restart each time I try and open file info.
I saw someone had issue in 2019, but no responses had been noted. Mine DOES work in 2019, but bugs in 2020, so I try not to use it.
Becky
shared this idea
Hi,
As confirmed by the user, the issue is resolved with the latest InDesign 2020.1.2(v15.1.2.226).
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Adobe InDesign Team
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Becky
commented
Fixed - ended up completely uninstalling cc2020 including removing all preferences with the uninstall.
Then reinstalled and now it's working again.