7641 results found

1. Problems saving Indesign CC 2018 files directly onto a server

   I have an issue saving Indesign CC 2018 files onto our server.

   I have attached two examples of the error messages we get.

   The only way we can work is to save the Indesign file, on to the Desktop and then moving over manually.

   We have installed the latest version of Indesign CC 2018 and MacOS High Sierra (Version 10.13.2).

   Any help or advice would be greatly appreciated.

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. Printing Error: Problem initializing the current printer - Check the system print setting?

   Printing Error: Problem initializing the current printer - Check the system print setting?

   I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

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   31 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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   CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Sometimes, InDesign might crash while accessing the printer setup or while printing documents with some specific printers. The crash is intermittent and specific to Windows only.
   Currently, this issue is observed with the following printers when their drivers are not updated:
   • Konica Minolta
   • Canon ColorPass
   • LANIER

   If the printer you are using is not listed here or if updating the drivers of the listed printers does not resolve the issue, please share the following information at sharewithID@adobe.com to help us investigate the issue further:
   • Printer driver and printer setup details.
   • The configuration of your printer – local, network, or wireless.
   • Is the printer configured as your default printer?
   _
   Adobe InDesign Team

3. endnote

   There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

   When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

   Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

   Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

   Matthew

   There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

   When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

   Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

   Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

   … more

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix is available in version 13.1 of InDesign.
   Please update to the latest version available to you via Creative Cloud Desktop application.

   Thanks,
   Adobe InDesign team

4. Text wraps when replacing a swatch

   If I replace a swatch the text wraps at one place. It happens just with one color in the document... I doesn't matter which swatch I use for replacing... I never seen this before. I image how risky that is when you're replacing a swatch in a large project like a catalog and than somewhere in the document text is wraping...

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   1 comment  ·  Others  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently reviewing the same.

   Regards,
   Abhinav Kaushik
   InDesign Team

5. CC2018 IDML files not compatible with CS6

   Clients who have CS6 can't open any IDML files I create/export in CC2018. They receive an error message saying the format is unsupported or a plug-in is missing. IDML files created/exported from an earlier version of CC (2017) work fine.

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   24 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Please confirm in comments if the issue has been resolved for you with the latest release of InDesign?

   Thanks

6. preferences update

   Preferences, templates, custom sizes, actions should be carried forward as standard. Having to reset everything every update is excruciating and a large waste of unnecessary time.

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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7. Prompted to save with no changes made to document

   InDesign CC

   I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.

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   3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
   Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

   If you face any problems with the new update, do let us know in the comments.
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

8. links panel problems

   So many problems with Links Panel after recent update:

   1) Right click on PSD asset, EDIT ORIGINAL now doesn't work - "No editor associated with this link"
   2) Right click on AI asset > Edit with Photoshop, opens in Illustrator

   Win10 / Ryzen 7 / 32BG RAM / NVMe + SSD Drives

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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9. InDesign crashes while accessing printer setup or printing on Windows

   I've had no issues in writing documents, but printing an existing one crashed InDesign2018. A crash report was automatically generated and sent to you &/ or Apple.

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   11 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

10. Mouse Latency Issues

    Indesign 13.0; macOS High Sierra 10.13; Macbook Pro 15" 2015

    When using the trackpad the cursor lags even when the display mode is changed to fast. This lag is quite visible even in small size documents.

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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11. Identical shapes on different layers end up different sizes when scaled together using the selection tool

    1) This bug occurred on InDesign cc2017 and CS6. 2) Follow these steps to replicate the bug: create a shape, let's say a circle, and then copy this circle and paste it in a separate layer directly over the top of the first. To better see the effects of the bug, make the fill of the top circle red, and the bottom blue. At this point, the bottom blue circle is completely hidden by the red circle above it. Now put a 4pt stroke with an outside alignment on the bottom blue circle. The blue circle is still hidden, and now it appears as if the red circle on top has a stroke. Before making any changes to the shapes, make sure the Dimensions Include Stroke Weight and Adjust Stroke Weight when Scaling are DESELECTED in the Transform panel options. Make sure both the Info palette and the Transform palette are visible so you can read the starting and ending measurements in both palettes. Using the selection tool, select BOTH circles together, and then pull on any corner to enlarge the two shapes together. 3) EXPECTED RESULT: the two shapes should scale together. They start with the equal measurements in both the Info and Transform palettes, and once scaled, the shapes and the measurements should still read as being equal (albeit larger) sizes. 4) THE ACTUAL RESULT: the two shapes are different sizes after scaling. Remember that Dimensions Include Stroke Weight was deselected, so the stroke shouldn’t have any effect on the shape size, and yet, the bottom shape is slightly bigger than the top. Not only is the blue circle now clearly visible and peeking out from beneath the red circle, but the Info and Transform palettes read TWO different sizes. The following are images that illustrate the bug:

    1) This bug occurred on InDesign cc2017 and CS6. 2) Follow these steps to replicate the bug: create a shape, let's say a circle, and then copy this circle and paste it in a separate layer directly over the top of the first. To better see the effects of the bug, make the fill of the top circle red, and the bottom blue. At this point, the bottom blue circle is completely hidden by the red circle above it. Now put a 4pt stroke with an outside alignment on the bottom blue circle. The blue circle is still hidden, and… more

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    4 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Under Review  ·  Abhinav Kaushik responded

    This thread has been marked Under Review.
    One of the major usecases is still yet to be addressed.

12. Ignore All not working in spell check

    When using the spell check, the "Ignore All" feature no longer appears to work. When spell checking a long document this is a pain and it's really easy to miss something that is actually wrong.

    This seems to be a fairly recent thing as it did used to work. Using the latest version of InDesign.

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    11 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue got fixed in InDesign CC 2019 (v 14.0) released in Oct 2018.
    Please update to the latest version of InDesign (v 14.0.1), available via Creative Cloud Desktop app.

    We thank you for your support.

    Adobe InDesign team

13. Workspace disappearing and not being able to get it back

    Sometimes all my right-handed Tools, that I carefully assembled in a workspace i like, disappear, like pages, Colors etc. Although being able to click them in den Window-Menu, nothing appears. The only way to get them back is to change to another workspace and re-create my own workspace piece by piece, which then might last a few weeks before not being able to use them again.

    Any ideas what goes wrong here?
    What should i check?

    Kind regards, Thomas

    8 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    As confirmed by some of the users on email that the issue is no longer reproducible with Id 14.0.1

    Closing the thread as fixed.

    -Abhinav
    InDesign Team

14. Cannot use to gray or white when using Presentation view

    Gray or white background not available when using Presentation view in 2017 CC InDesign. I've tried using multiple combinations of "W" and control, option, command, etc. to no avail.

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

15. Scrolling too slow

    Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.

    8 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

    Which version of InDesign are you currently using and what is the operating system you are on? Does this happen in some specific cases or always for you?

16. [BUG] Generative AI Alt Text setting will turn itself on when importing user settings

    ​
    Hello, 
     

    This is my 2nd day this week posting a very frustrating bug on InDesign and I consider this one far worse. In trying to figure out a bug with workspaces on Monday, I exported my current settings, reset InDesign preferences, and imported my settings back in. 

     

    I did not check the settings. I should have. The generate AI Alt-text box had been rechecked, and I had NEVER manually done that. I have recreated this issue more than 5+ in a row by:

     

    1. Resetting my InDesign preferences to the default and restarting.
    2. Reopening InDesign, checking off both Generative AI boxes in preferences
    3. Export those settings, reset preferences back to default on reset, and reopen InDesign
    4. When you reopen InDesign and import your preferences (they should be default with both Gen-AI boxes UNCHECKED), the “Auto-generate Alt Text when placing images” WILL BE TURNED ON EVERY TIME WITHOUT FAIL.

     
    I cannot explain how upset I am by this bug. I am nearly insisting this broken and destructive feature be pulled from the app because it has only been a nuisance for most users I have spoken to. If there is n feature that can automatically affect 100+ photos in a document, why is there not a feature to automatically remove any changes? Why on earth to I have to manually fix the AI’s mistake that I didn’t even ask for???

     

    I spent the past 3 days working on files that now have had AI Alt text generated for them without me knowing. I have had those settings off since they first came out. 

     

    I have absolutely no way to know which files have been affected because AFAIK there is no history log.

     

    BONUS TIME!!

     

    I would also love to point out that the Alt-text tag is affected by layers. If your photo bleeds behind an object, the alt text symbol will be hidden. Maybe this is not new, but almost feels like another step to further hide AI alt text generation from users. 

     

     

    This bug has pretty much broken me on this problem and made me furious. Are there even bug testers for these features? I am a designer, not a software engineer, yet this is my second InDesign bug found this week that has seriously impacted my workflow and made me take time out of my work day to address it. I am furious. At this point I feel I deserve compensation lmao.

     

    InDesign 21.3 on Mac M1 Ultra Tahoe 26.5.1

    ​

    ​
    Hello, 
     

    This is my 2nd day this week posting a very frustrating bug on InDesign and I consider this one far worse. In trying to figure out a bug with workspaces on Monday, I exported my current settings, reset InDesign preferences, and imported my settings back in. 

     

    I did not check the settings. I should have. The generate AI Alt-text box had been rechecked, and I had NEVER manually done that. I have recreated this issue more than 5+ in a row by:

     

    1. Resetting my InDesign preferences to the default and restarting.
    2. Reopening InDesign, checking off… more

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17. Image containers deselects everything else

    The usual workflow is to select multiple assets and move them across the page with one click and drag. In this case I have 3 elements—a graphic container that has a photo pasted inside; beneath it a shape and a text box on top.
    The bug is that when I have all three selected and I click on the image container, everything else gets deselected and only the image container remains selected (as if I clicked on it for the first time).
    The workaround is to select all 3 elements and click on the text box or the shape in order to move them all.

    The same happens when I want to align elements to graphic containers—I can select 2+ elements but as soon as I select the graphic container to be the parent to which the other graphics should align to, everything gets deselected. Doesn't happen with shapes and text boxes.

    Using Adobe InDesign 21.4 on MacOS Tahoe 26.5.1.

    This happened after the latest InDesign update.

    The usual workflow is to select multiple assets and move them across the page with one click and drag. In this case I have 3 elements—a graphic container that has a photo pasted inside; beneath it a shape and a text box on top.
    The bug is that when I have all three selected and I click on the image container, everything else gets deselected and only the image container remains selected (as if I clicked on it for the first time).
    The workaround is to select all 3 elements and click on the text box or the shape in… more

    7 votes

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18. Variable fonts are clipped during instancing

    When exporting a document containing a variable font to a PDF, larger styles are clipped in some environments, and by some printers.

    Version: Adobe InDesign 21.2 v64
    Operating system: Windows 11 Pro 25H2
    Example PDF environment: Canon iR-ADV C5860 printer, UFRII_v10.19.21 driver

    Reproducing:
    1. Create an empty document
    2. Select a variable font (e.g. the OFL Noto Sans VF, https://fonts.google.com/noto/specimen/Noto+Sans)
    3. Select a heavier or wider style than the default (clipping.indd)
    4. Export to PDF, with default settings (clipping.pdf)

    Expected: Text is as seen prior to exporting (expected.png)
    Actual: Text is clipped and illegible in some environments (simulated in actual.png)

    Root cause:
    This happens because the instanced fonts contained in the PDF do not have updated bounds in their glyf table glyph headers (bounds.png). To be OpenType specification compliant, these must instead cover the new outlines with variations applied in full. Without this, some rasterizers will clip to the prior bounds, making text illegible.
    https://learn.microsoft.com/en-us/typography/opentype/spec/glyf#glyph-headers

    When exporting a document containing a variable font to a PDF, larger styles are clipped in some environments, and by some printers.

    Version: Adobe InDesign 21.2 v64
    Operating system: Windows 11 Pro 25H2
    Example PDF environment: Canon iR-ADV C5860 printer, UFRII_v10.19.21 driver

    Reproducing:
    1. Create an empty document
    2. Select a variable font (e.g. the OFL Noto Sans VF, https://fonts.google.com/noto/specimen/Noto+Sans)
    3. Select a heavier or wider style than the default (clipping.indd)
    4. Export to PDF, with default settings (clipping.pdf)

    Expected: Text is as seen prior to exporting (expected.png)
    Actual: Text is clipped and illegible in some environments (simulated in… more

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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19. Shadow

    ID 2026, 21.0 x 64:
    When I move a field/object, the drop shadow is partly not moved to the same place. It appears in different places. See screenshot attached. The text field is grouped, the QR code is not.
    This ist new with ID 2026. Thank you

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    7 votes

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    4 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to sharewithID@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

20. [ID-4272090]Blank Save As dialog is displayed

    When I hit File > Save, it's like the Save box won't "charge". I don't have this issue with the previous version 20.5

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    10 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Thank you for contacting us and bringing the issue in the latest release of Adobe InDesign to our attention. We sincerely regret the inconvenience this has caused and fully understand how disruptive such interruptions can be to your workflow.

    Our preliminary analysis indicates that this issue may be an isolated scenario. We have identified a workaround that can help resolve the issue.

    Please rename the following folders:

    – Rename the CEP folder to CEP.old from:

    • macOS: /Library/Application Support/Adobe

    • Windows: C:\Program Files (x86)\Common Files\Adobe

    If that doesn't help, rename the UXP folder to UXP.old from:

    • macOS: /Library/Application Support/Adobe and ~/Library/Application Support/Adobe

    • Windows: C:\Program Files\Common Files\Adobe and C:\Program Files (x86)\Common Files\Adobe

    Once done, relaunch InDesign and check again.

    —

    Adobe InDesign Team