6632 results found

1. CC Files in InDesign not showing up

   I shared files using CC Files for teams using my work account, and the sync with my account on my home computer in the user folder/creative cloud files, however they don't show up in the START workspace when I launch InDesign. How do I get these files to show up in the application?

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2. Adobe InDesign CC Version 2017.1

   Typing letters "fl" in a word in swedish will leave two blanks! How to fix that?

   Running Win10 Creators...

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3. Scroll bar disappears in Pages panel, swatches panel,Layers panel and background task panel loses its boxes on the right.

   2017.1 Release, 12.1.0.56 x64 build

   The pages panel loses its scroll bar and doesn't display all pages. Panel needs to be opened wide to display anything. This cuts off easy access to document's later pages.

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   61 votes

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   77 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while. The fix of the issue is now part of InDesign’s latest update, Id 13.1

   Update your InDesign through Creative Cloud app to Id 13.1

   Thanks,
   Abhinav

4. Workspace disappearing and not being able to get it back

   Sometimes all my right-handed Tools, that I carefully assembled in a workspace i like, disappear, like pages, Colors etc. Although being able to click them in den Window-Menu, nothing appears. The only way to get them back is to change to another workspace and re-create my own workspace piece by piece, which then might last a few weeks before not being able to use them again.

   Any ideas what goes wrong here?
   What should i check?

   Kind regards, Thomas

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   Closed: Fixed  ·  Abhinav Kaushik responded

   As confirmed by some of the users on email that the issue is no longer reproducible with Id 14.0.1

   Closing the thread as fixed.

   -Abhinav
   InDesign Team

5. Anchored frame looses the XML tag information as soon as anchor is released/anchor point is moved forward.

   Steps to reproduce

   1. Create an anchored text/graphic frame with some inline text/image. Tag the frame with some XML Tag (say 'tag1').

   2. Now release the anchor.

   Expected output
   - On releasing the anchor, there should be no changes in the XML tag on frame.

   Actual output
   - On releasing the anchor, the frame gets untagged.

   Additional note: Similar thing happens when anchor is moved forward to another position in inline text. In this case also, frames gets untagged

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   Under Review  ·  Anasuiya Gupta responded

   Hi

   Thanks for reporting the issue. It is currently under review.

   Regards
   Anasuiya Gupta

6. Crash when exporting

   Every time I try to export my document to a PDF InDesign 12.1 crashes. I've quit and restarted the software, and restarted my computer. I have no pending updates. I'm not sure why the program crashes every time I try to export. I've tried to go around the issue by packaging the file, exporting directly to PDF, or getting a PDF from a "print" operation, but nothing seems to work. It crashes every time.

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   6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. Can't drag objects

   I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   We thank you for your patience all this while.

   Addressing this problem has been tricky for us given the random nature of the issue.
   Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

   Many of you must have received email from us seeking more details about the issue.

   We have concluded our investigation and came up with the below mentioned finding:

   It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
   If the user tries to drag it from any other position, the object cannot be moved.

   We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.

   Please download and install id 14.0.3 and let us know your feedback on the new experience.

   Note:
   If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
   As a workaround, you may either try to close some applications or restart the system.

   Regards,
   InDesign team

   Hello All,

   We thank you for your patience all this while.

   Addressing this problem has been tricky for us given the random nature of the issue.
   Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

   Many of you must have received email from us seeking more details about the issue.

   We have concluded our investigation and came up with the below mentioned finding:

   It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
   If the user tries to drag it from any other position, the object cannot be moved.

   We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest… more

8. CC'15-'17 All hyperlinks missing/removed after round trip with InCopy editors

   I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing URL info in the hyperlinks panel. It seems embedded but not recognized. Sometimes you can right click on a link in the ID layout and it will also "go to destination," but the info is not present in the hyperlinks panel. Because the functionality was there for us, we ignored the hyperlinks panel for 2 major docs. With the latest document, the same thing happened, only this time we lost functionality too, which brought me here looking for answers. Hope this gets fixed, as I had to manually input 100+ links to finalize our document today! A couple variables: Our InCopy users are on PCs, where I am on a Mac. We also use 'Box' for file sync, primary stations are designer in the US and editors in Dublin.

   I am a designer and build corporate white papers anywhere from 35-100+ pages in length. We use the layout InCopy workflow with one assignment and all stories exported under that. After I import and design/format all content including hyperlinks, I then save for the editors for use in InCopy. They then do their work, and save for me, standard. Upon opening, all the hyperlinks are missing with a "red flag" denoting the ref. is missing . Oddly enough, for the past two documents we made, you could still export to PDF with the links functioning, this despite all the missing… more

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. Export PDF: document bleed values unreadable

   Adobe CC2017.1 Mac
   With interface theme "medium darker" (i.e. the second darkest option) the values of the bleed settings are unreadable in "Export PDF" dialog, when "use document bleed settings" is enabled.

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

10. Folio overlays

    Abode indesign CC 2017 - 08/30 - Windows
    My colleague and I are trying to make a folder with Publish online, and sometimes we need 'Folio Overlays' tool - but it doesn't work. For me it's too big to see on the screen, makes everything slow - and for her, it doesn't work at all, it doesn't show anything at all.

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11. Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy should still be usable when a layout file was built using either "span column" or "split column" (e.g. using a paragraph style > "Span Columns").

    ---

    ACTUAL RESULT
    Very bad performance - working is NOT possible anymore

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy… more

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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

12. New Format in InDesign CC

    Beim Anlegen eines neuen Formats kann man rechts oben im Optionsmenu die genauen Masse eingeben. Mit der TAB-Taste kommt man dann ja immer eine Option weiter. In Adobe Illustator und in Photoshop funktioniert das in der gewünschten Reihenfolge, im InDesign (deutsche Version) nicht: da folgt nach der Breitenangabe bei betätigter TAB-Taste die Frage nach der Einheit (z.B. mm etc.) und dann (nach weitere TAB-Taste) erst die zweite Grösse des Dokuments (also die Höhenangabe). Eigentlich sollte die logische Reihenfolge ja lauten: Breite > Höhe > Einheit.

    In english:
    When creating a new format, you can enter the exact mass in the upper right corner of the Options menu. With the TAB-key you always get an option. In Adobe Illustator and in Photoshop, this does not work in the desired order, in InDesign (German version): since the width is indicated by the TAB key pressed, the question is about the unit (eg mm etc.) and then (after another TAB key) ) Only the second size of the document (ie the height). Actually, the logical order should be yes: Width> Height> Unit.

    Beim Anlegen eines neuen Formats kann man rechts oben im Optionsmenu die genauen Masse eingeben. Mit der TAB-Taste kommt man dann ja immer eine Option weiter. In Adobe Illustator und in Photoshop funktioniert das in der gewünschten Reihenfolge, im InDesign (deutsche Version) nicht: da folgt nach der Breitenangabe bei betätigter TAB-Taste die Frage nach der Einheit (z.B. mm etc.) und dann (nach weitere TAB-Taste) erst die zweite Grösse des Dokuments (also die Höhenangabe). Eigentlich sollte die logische Reihenfolge ja lauten: Breite > Höhe > Einheit.

    In english:
    When creating a new format, you can enter the exact mass in the… more

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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13. Can't change page after selecting an XML node, until setting focus to the main page area

    Summary: After selecting a node in the XML tree, double-clicking any of the page thumbnails or master page thumbnails has no effect. The page won't change until I click on the main page area.
    Steps to reproduce (in Windows):
    1. With a document open in Indesign CC, open the XML Structure pane.
    2. Double click on any of the page thumnails in the "Pages" palette.
    Expected result: I exepct the page to load, that I double clicked.
    Actual result: Nothing happens.

    2 votes

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14. Ctrl + Alt + X

    To use the shortcut "Ctrl + Alt + X" to do a hard space in the text is impossible - it doesn't work at all. When I press "Ctrl + Alt + X" I start some sort of screenshot function. When I chose "Hard space" from the menu it works as it should do.
    So please help, I miss my "Ctrl + Alt + X" -function.
    
    1. InDesign 2017.1
    2. See above
    3. I expect to get a hard space in the text.
    4. See above
    5. -
    I have Windows10 in my computer.

    1 vote

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15. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    15 votes

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    7 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  amaarora responded

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

16. Bug in Adobe World-Ready Composer for Kannada Language

    Attached are Adobe Indesign document, Scribus (v1.5.3) document, PDF outputs.

    Fonts used: Hubballi available at https://github.com/erinmclaughlin/Hubballi/blob/master/build/Hubballi-Regular.otf

    Tunga: Available in Windows 10 as part of Kannada language pack.

    Scribus uses "Harfbuzz" text shaping engine. It doesn't any issue shaping Kannada text, except for one case; U+0CCD U+200D which is canonical equivalence of U+200D U+0CCD. Harfbuzz has accepted this bug and will be fixed in the next release. https://github.com/behdad/harfbuzz/issues/435 https://github.com/behdad/harfbuzz/issues/341

    Adobe indesign Adobe World-Ready Composer has lots of bugs with shaping Kannada text.

    Please rectify as soon as possible.

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    4 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  Sumit Garg responded

    Thanks for reporting this issue.
    We have verified this issue and forwarded this issue to our Indic languages expert team for investigation.

    Once investigation is complete, We will definitely update this post.

17. Enable Layout Adjustment Fails

    After Enabling Layout Adjustment, then changing the page size, I get an error message that reads "Internal error communicating with AI rulebase. Layout adjustment could not be performed."

    The document page size does in fact change, but pages in spreads actually overlap. Rulers at top of page do not show correct page size except on single pages (for instance, the first and last page of a facing-pages document).

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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18. The order of Arabic digits is reversed when changing their character direction

    1. Adobe InDesign CC 2017.1
    2. Create a textbox, type Arabic characters including some digits. Change character direction from 'Default' to 'Right to Left'.
    3. Arabic letters are RTL, but Arabic digits are written LTR; So when you change character direction to RTL, they should be in their right direction.
    4. Letters are RTL, but digits are reversed. The problem is that Arabic script is written RTL, but its digits' direction is LTR. Just like when you move caret and logically it moves in correct direction.

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    3 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    9 votes

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    7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anasuiya Gupta responded

    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

20. Bad preview in colours palette

    12.1.0.56 build. Indesign shows a bad preview of the colours, shows jumbled text, also crashes the application if trying to change the colour in the palette.

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    7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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