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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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7160 results found

  1. Data Merge ignores files when a header field is called 'table'

    If Data Merge tries to select a data source where one of its header fields is called 'table' (all lowercase), it fails to import (InDesign v 13.0.1). It doesn't seem to matter which column it's in, but changing it to anything else (e.g. 'Table' with uppercase 'T') seems to fix it.

    Tried it on 2 machines, same result. Adobe Customer Care on Twitter confirmed they could replicate it and suggested I post it here.

    Short video attached illustrating the issue.

    4 votes

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    1 comment  ·  Others  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue. We are able to reproduce the bug.

    -Aman

  2. Splitting large documents using Extendscript Toolkit script hangs InDesign v.14 for several minutes

    Running script (extendscript) that takes a large document and splits it into individual documents based on their section hangs for several minutes before completing task in InDesign v14. Prevous version (v13) of InDesign did not have this hanging issue and complete task quickly. Attached is the script (and referenced script) used.

    2 votes

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  3. Endnote Font Size Problems

    Version: InDesign 14

    Steps: When placing an endnote in a frame "Loaded by Place Curser", the font size used for the end note does not honor the font size determined by the style. This includes when the paragraph style is set in the endnote options, as well as when the paragraph style is applied by selecting the endnote text.

    1. Create endnote style, and set it in endnote options
    2. Set endnote text frame to "loaded by place curser" in endnote options
    3. Add an endnote to the text, and place endnote text frame
    4. The Endnote text added to this frame does not…
    1 vote

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    1 comment  ·  Styles  ·  Admin →
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    Thanks for reporting the issue.
    How are you adding the Endnote text to the frame? Are you copying text and pasting it? If so, have you tried using ‘Paste without formatting’?
    Please provide the information that is sought by Payal.

    Ravi Kiran
    Adobe InDesign team

  4. 1 vote

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  5. Scaling of arrowheads on paths is so wrong

    If I put an arrow head (or any other of the predefined startings/endings) on a path and scale it, it barlely changes the actuall size of the starting ending, even with crazy huge precentage changes, like 1% and 200%. See screenshot from InDesign CC 2019.

    9 votes

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    6 comments  ·  Others  ·  Admin →
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  6. content aware fit frame

    I just updated to cs2019. Selected the new feature 'content aware fit to frame'. Created a new document and inserted a new frame, tried to place a PDF image, keeps crashing. Turned the feature off and all ok again. Anyone else having this problem?

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. workspace

    After a crash, no workspaces will load properly, neither pre-existing nor created. Right now I have to move between Essentials Classic and Interactive for PDF just to try to get most of the tools - though some tool I still cannot access. There is no top bar and few tools that load, plus the files when they open are sized tiny and hiding. I have to float in window to get them to appear.

    I have tried to reset them and create a new workspace, but cannot get anything to help...

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. InDesign 14.0 x 64 Margin won't change since software update

    When I try to increase or decrease margins, nothing happens. It used to work great until my last software update.

    1 vote

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  9. Color Settings Not Sticking

    Upon updating to InDesign 2019 (14.0) my color settings are no longer retained.

    As soon as I quit the app and restart the color settings go back to "Emulate Adobe InDesign 2.0 CMS Off"

    I have reinstalled the app.
    I have wiped all settings.
    I have cleared the Adobe Color Cache folder.

    33 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  10. index does not update

    currently Indesign CC2018 and 2019 does not update an existing index but leaves empty text fields....confused

    1 vote

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    0 comments  ·  Book/TOC  ·  Admin →
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  11. serial number changed on cc2019

    User is not required to fill-in a serial number on CC apps, but nevertheless the numbers still exist and are used by 3rd party script creators to identify the user and license the script.
    this SN was kept the same on all CC versions but now it was changed. this means I need to repurchase my scripts licenses.
    the 3rd party programmer can't use just username becuase there may be more than one indesign license under one username.

    suggested solution: just keep the SN as it was on CC2018 and don'r make us pay for nothing

    22 votes

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    8 comments  ·  Others  ·  Admin →
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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. Clicking on image doesn't show it in the Links panel

    Clicking on an image within a frame doesn't show it in the Links panel, so I have to scroll through the list of links to find the image - This sometimes works, sometimes does not.

    6 votes

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  13. InDesign 14.0. freezes after opening

    After opening InDesign 14.0 I can open project. But as soon a leave first running screen with InDesign, work on 2nd Screen or even just opening explorer or browse in the internet, InDesign 14.0 is freezing. I cannot even close it. I have to restart the system. In fact I cannot work with it. I have to run 13.1 (2018) to work with ID.
    I am working with Desktop PC and Win10

    28 votes

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    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  14. [ID-4210967]Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    174 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  15. InDesign CC2019 - blank control panel

    Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

    80 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  16. Static Endnotes

    When importing Word files with Static Endnotes ticked from Word .doc files the endnote indicators within the text are no longer superior. There is no character style to be able to change these back. Without these indicators remaining superior makes the Static Endnotes a waste of time if you work in .doc instead of .docx. We always use .doc files as there are too many bugs using .docx - bits of text missing; loss of italics here and there etc. Using .doc files are always foolproof. We are typesetters manipulating text 12 hours a day and know all the pit…

    3 votes

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  17. can't place image on rotated page

    When placing an image on to a rotated page the image is placed outside the work area! Does not mater if I choose place from the File meny or drag and drop from the desktop. No mater where I place it on my page it gets sent way out with no chance of selecting it. InDesign CC 2019 (14.0)

    2 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  18. Typekit (or Adobe Fonts) or Fonts menu collapses while browsing through the list of fonts.

    I am absolutely loving the new InDesign features. But, whilst testing the new Typekit/Adobe Fonts browsing window in InDesign I came across this bug / crash. Instead of allowing me to freely roam the vast selection of fantastic fonts, the window just decides to close and defaults to one of the already synced fonts.

    InDesign version: 14.0, included a screencap.

    58 votes

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    Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. Basic Shortcuts Gone

    InDesign, Photoshop and Illustrator all lost shortcuts such as spacebar hand, zoom, unable to scale boxes in InDesign or constrain placed images, Photoshop you can't constrain a scale with shift. All same in Illustrator. Just noticed these yesterday and assumed it was Mojave, which I installed Saturday. I updated Adobe upgrades but that didn't help.

    5 votes

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    1 comment  ·  Others  ·  Admin →
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  20. PDF comment import does not show regular sticky notes.

    The new PDF comment feature imports the comments just fine, but regular sticky note comments are not displaying. They show up in the list, but do not point to where they are on the document.

    2 votes

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    1 comment  ·  Others  ·  Admin →
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