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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6803 results found

  1. spinning ball every minute

    InDesign CC 13.1
    When using InDesign, doesn't matter which file, or file size, every minute on the minute I encounter a spinning ball for 10 seconds.

    I use InDesign for a majority of my work, so there is almost an hour of work time lost each day.

    5 votes

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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  2. Lock files not synced via google drive

    We have an issue where one user opens an indesign file and a lock file is created. When on a standard file server, a second user tries to open the file and is told its locked by user x and they cannot open the file. With google file stream, user 1 opens the file and a lock file is generated and synced, user 2 has that lock file synced locally so its visible, but they can still open the file and get no lock warnings. Has anyone else found this and found a solution

    5 votes

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  3. data merge to PDF: page numbers (generated with current page number marker) don't increase

    To recreate this bug:
    1) Make a new print document 8 pages long (doesn't matter if pages are facing or not) A4 or letter size (this doesn't matter either)
    2) Go to the master page and somewhere on the master page, add a new text frame and within that frame, add an auto page number.
    3) In a text editor, create the following file for test purposes and save it with the name "test.txt" - (cut and paste the next five lines of text):
    name
    Colin
    David
    Jose
    Max
    4) Return to InDesign, go to the data merge palette and…

    4 votes

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    2 comments  ·  PDF Export  ·  Admin →
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  4. The EPS saved from Indesign will not open It is saying error if opened in Illustator or in Photoshop saying unable to parse postscript

    Adobe CC
    1.Saved file as normal
    2.Export to EPS
    3.To be able to open EPS in Illustrator
    4.Tried open it to Illustrator or Photoshop and detailed as above error or unable
    5. Screenshot of error and Indesign file

    1 vote

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  5. Licensing restriction in the Font issue, while using a FREE FONT

    Cannot export a PDF file while using a handwriting Font from many sources, even though they are Licence free.

    Here is the font Im trying (https://www.pelikan.com/pulse/Pulsar/de_DE.CMS.displayCMS.209793./schriften) after off course talked to the company asking for this issue. They confirm the font is free to use.

    Secondly I tryied differente font source and the problem remains.

    Any idea?

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  6. Creative Cloud

    I have Creative Cloud installed, but can't use it from within InDesign- the panel window says I don't have it installed. This is a bug. I voted when somebody else reported it, but it isn't fixed.

    3 votes

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    0 comments  ·  Others  ·  Admin →
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  7. cannot package files 10.13.6

    InDesign CC 2018/ 10.13.6

    Cannot package files. Ongoing issue.

    2 votes

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  8. Putting an InDesign extension into Panel mode from Modeless fails to display the extension

    Changing the <UI><Type> field in the manifest.xml from Modeless to Panel for an extension which has already been run as a Modeless type causes InDesign to crash, or fail to display the panel. This change was possible in previous versions of the application, and works correctly in Illustrator.
    Steps:
    1) Start with the UI Showcase sample from the Adobe CEP resources GitHub. https://github.com/Adobe-CEP/Samples/tree/master/UI_Showcase
    2) Install it
    3) Start the InDesign application
    4) Open the Modeless version of the UI Panel from the Extensions menu
    Result: this shows correctly
    5) Close the panel, shut down InDesign
    6) Change the UI/Type for…

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  9. InDesign Publish Online Not Clickable on Windows in Chrome or Firefox

    Working in: Adobe InDesign CC 2018

    We recently published a guide online using Adobe Publish online. The clickable elements (buttons, interactive elements) are not clickable on touchscreen PCs in Chrome or Firefox, but the touchscreen works (not as clean, but works). This issue is not present when the PC users are in safari or internet explorer. All content was created and published on a Mac, and no macs have had an issue.

    The content is private, but I can send the guide to anyone from Adobe on a person-person basis.

    10 votes

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  10. Indesign 13.1 x64 (PC), Cell styles, Ignore option not working

    I can't get the "Ignore" option to work when setting up cell styles, I've had it working on previous versions, but now it won't stay (it needs to show in the rule type and colour setting selector panel but when I select "Ignore" nothing shows in the panel - it needs to display the "Ignore" setting). An example of when you might use it is if you've set up a table with various cell styles, eg header row, thin underlines, thick underlines and a table end rule and then want to apply a tint panel to all, or some of…

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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  11. Master Page

    Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  12. applying colour to grayscale images against coloured background previews incorrectly

    When I place a grayscale jpg in a frame with a background colour of C100/Y85/M0/K38 and apply a colour of C0 / M84 / Y100 K13, it displays correctly, red image against blue background. When I export that to PDF, the PDF preview shows no red, and a black box with the grayscale image knocked out in blue. When I open that in Acrobat Pro, it again displays correctly.

    1 vote

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    0 comments  ·  Colors/Swatches  ·  Admin →
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  13. Bottom of Text Wrap is Incorrect

    My body text doesn't wrap tightly to the bottom text wrap of my object like it does at the top (see gap between text wrap and start of body text).

    1 vote

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  14. Bold

    Upon defining a style with its only attributes set to “Bold”, the “Style Settings” box still reports its attributes as “[None]” (without stating that it’s actually “[None] + Bold]”). The “Basic Characters Format” still states it to be “Bold”.

    I encountered this as a nested-style which relies on a “Bold” style stopped setting its Bold where necessary. The document was a previous-version-created document, and I began a fresh document re-defining all styles. The unreported-Bold attribute behaviour is evident in the newly created v13.1 InDesign document.

    Version: InDesign CC 2018 v13.1 x64

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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  15. publishing not working in chrome, FF

    I am using indesign 13.1. I have several published documents that are suddenly not working in FF and Chrome, but are working in Safari.

    For example, click on read now on this page:
    https://merce-cunningham-bm.now.sh/history-detail

    or this page:

    https://sfarts.org/monthly.cfm

    In Chrome -- nothing happens. But those pages work in Safari.

    Those two documents were created by different companies, so it is not an indesign intallation issue, as the support chat person insisted.

    These pages have been working well for a long time.

    I am the only one affected by this? Seems unlikely....

    8 votes

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  16. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

    2 votes

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  17. crash on create merged document

    Indesign 2018 cc on mac os 10.12.6, crash on "create merged document" in data merge menu if more than approx 100 records in data file . "export to pdf" works. We have some files that need editing after merge so need this to work. Worked before 2018 update on same files that are causing crashes now. Seems to crash at point its going from a temp file to creating the finished file after the merge has happened. Tries unsucessfully to "recover" a temp file on startup after crash. Is entirely repeatable. System and user usage together never goes above 60%…

    3 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  18. Anchored object in table cell

    1. InDesign version 13.1
    2. Paste anchored object next to text inside in table cell.
    3. Anchored object acts as normal as if pasted in a normal paragraph.
    4. InDesign stalls and crashes; have to force quit to close.
    1 vote

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    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  19. printer

    InDesign fails to print on networked printer.

    Installed HP OfficeJet 6958 using HP "Wizard" to download drivers and install.
    Printer is installed over wireless network (connected through router).

    Same error occurred when installing Canon iP110 using downloaded installer (it installed as Canon iP110 Series WS) (But CAN print to Canon iP110 installed through "add printer")

    All other applications print fine, including PhotoShop and Acrobat.
    InDesign goes through print process (window pops up to show pages being processed), but does not print. File does not appear in printer queue.
    This occurs with all documents - graphics, non-graphics, etc.

    I have:
    -…

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  20. Basic Functionality breaking on each update

    i am really annoyed that Indesign keeps breaking basic functionality when it makes an update. I have used paste without formatting for years without incidence and now it doesn't always work when I need it.

    Typing in new frames requires 2 clicks and requires a tweak to the settings to work right?!

    I don't want any new functionality if it is going to break things like typing and pasting, many things that used to be one click are now many. That is not how this should work!!!

    3 votes

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