Unable to update to latest InDesign version
I am trying to open an organizational chart file that was last edited 2 months ago on InDesign 13.1, but I get a prompt that the file was created in 14.0 so I need to convert it.
In the Creative Cloud desktop app, there are no available updates for me to install, so I am stuck with converting the file and having to manually re-link the 20 profile pictures in the document. I would rather just update the InDesign version to be able to properly open and edit the file, if that was actually the issue.
I have already restarted my computer. Screenshots attached.
Sanyam Talwar commented
Please check if you meet the system requirements for latest InDesign - https://helpx.adobe.com/in/indesign/system-requirements.html
If you do, then sign out and then sign back in the Creative Cloud application.