7773 results found

1. a hand appears as a hover effect

   Hello,

   for both of my employees, a hand appears as a hover effect as soon as they move the mouse pointer into the Layers menu or the Pages menu. Then the mouse pointer freezes or slows down considerably.

   Both use OSX Mojave together with the latest InDesign CC version.

   How can we fix this problem?

   Thank you for your forthcoming help

   Tobias Engelhardt
   HOLTZ OFFICE SUPPORT Germany

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2. Text Wrap bug

   text wrap does not work with anchored object
   does not work on the same and previous rows

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   4 votes

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3. Running head containing forced line break inserts space incorrectly

   When a Running Head text variable is generated, under certain (common) conditions, a double-space is inserted where a forced linebreak is used.

   To reproduce bug:

   1. Insert a Running Head text variable into a master page running head position.

   2. Specify the first instance of, say, Level-One paragraph style.

   3. In a multi-page text flow, insert a Level-One styled paragraph with enough text to force a line wrap.

   4. Within the Level-One paragraph, insert a Forced Line Break (FLB) character.

   5. Scroll text back and forth to force update of the text variable display.

   Result: On the page containing the Level-One paragraph, the running head will display a space where the FLB would be. On subsequent pages, the running head variable is expanded with NO space in that position.

   If you ADD a space in the Level-One paragraph, before or after the FLB, the first instance of the Running Head variable will contain TWO spaces, and subsequent instances will contain only ONE space.

   Thus, there is no viable work-around for this bug.

   I have attached a file illustrating the problem in a Spread layout. Note that if the first instance of the Level-One style is on the left-hand page (and the running head is on the right-hand page), the problem does not occur.

   When a Running Head text variable is generated, under certain (common) conditions, a double-space is inserted where a forced linebreak is used.

   To reproduce bug:

   1. Insert a Running Head text variable into a master page running head position.

   2. Specify the first instance of, say, Level-One paragraph style.

   3. In a multi-page text flow, insert a Level-One styled paragraph with enough text to force a line wrap.

   4. Within the Level-One paragraph, insert a Forced Line Break (FLB) character.

   5. Scroll text back and forth to force update of the text variable display.

   Result: On the page containing the Level-One paragraph, the running head… more

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4. export

   My inDesign file won't export to PDF. it says it has an error but no exact details.
   Also when I want to make a package it stops while exporting

   3 votes

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. Aperçu des séparations - COULEUR REPERAGE

   Bonjour
   Dans la palette Aperçu des Séparation, il faudrait une coche pour masquer ou afficher les objet utilisant la teinte repérage.
   En effet il est très difficile de vérifier si un document contient accidentellement une teinte non désirée, car la teinte repérage peux masquer certains détails, comme par exemple un petit objet jaune quadri dans un document imprimé contenant plusieurs tons directs dont le jaune P109.
   Cordialement

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6. Renaming CC Library Elements

   Renaming elements that have been stored in the Creative Cloud Libraries panel is unstable and can use improvements.
   • There is no clear cursor to know where you are in the name.
   • Double clicking to highlight a word, once in the rename mode, common practice everywhere else, ends up opening the library item, not selecting the word you intended.
   • Doing a slow double click on the name, like you can do in the Layers panel to rename a layer doesn't work either.

   4 votes

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   5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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7. Forcepoint DLP affects copy and paste functionality in Adobe InDesign

   Following deployment of Forcepoint data loss prevention software into our organisation, functionality for copy and paste in all versions of Adobe InDesign was lost. When pasting, text would lose all formatting and no longer be associated with style sheets. Anchored objects were lost. Some hidden characters e.g. indent to here were lost. Tables were also affected. If pasting into same document, pasted text would adopt whatever style sheet was currently selected. If pasting into a new document, text would default to Minion Pro. Partial improvement was achieved by changing Clipboard Handling preference from Text Only to All Information but this was not the solution, it also populated the Swatches palette with incorrect colours resulting from use of that feature. Full functionality was restored by updating exception rules for Adobe InDesign 2019 in Forcepoint.

   Following deployment of Forcepoint data loss prevention software into our organisation, functionality for copy and paste in all versions of Adobe InDesign was lost. When pasting, text would lose all formatting and no longer be associated with style sheets. Anchored objects were lost. Some hidden characters e.g. indent to here were lost. Tables were also affected. If pasting into same document, pasted text would adopt whatever style sheet was currently selected. If pasting into a new document, text would default to Minion Pro. Partial improvement was achieved by changing Clipboard Handling preference from Text Only to All Information but this… more

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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8. Issue with Character Formatting while using FN references

   There is no bold in word file (RTF) although while flow to InDesign CS6 bold formatting applied, please check and provide solution for this issue.

   Note: Issue occurred in text "<H2>[De vulneribus pectoris vel thoracis]."
   after note reference 84 in the head level, which affects to next paragraph up to next formatting.

   Here i have attached docx instead of rtf file, since rtf files not allowed to post with bug request.

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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9. Issue with Character Formatting while using FN references

   There is no bold in word file (RTF) although while flow to InDesign CS6 bold formatting applied, please check and provide solution for this issue.

   Note: Issue occurred in text "<H2>[De vulneribus pectoris vel thoracis]."
   after note reference 84 in the head level, which affects to next paragraph up to next formatting.

   1 vote

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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10. Paragraph Style Panel Overrides

    THIS HAS BEEN BROKEN FOR YEARS NOW!

    Paragraph Overrides

    You used to be able to hover your mouse over a paragraph style in the paragraph style panel that had an override (plus sign). When you hovered over this style it would display a tool tip showing you what was overriding that style. This no longer works.

    InDesign magazine has even written an article about it... https://indesignsecrets.com/how-to-get-tooltips-working-again.php

    The only way to fix this problem is to resize the panel. Every time you need to see what is overriding a style you have to resize the panel meaning you may have to resize the panel dozens of times for a document.

    Please fix this. I can’t believe that this is not already on here.

    THIS HAS BEEN BROKEN FOR YEARS NOW!

    Paragraph Overrides

    You used to be able to hover your mouse over a paragraph style in the paragraph style panel that had an override (plus sign). When you hovered over this style it would display a tool tip showing you what was overriding that style. This no longer works.

    InDesign magazine has even written an article about it... https://indesignsecrets.com/how-to-get-tooltips-working-again.php

    The only way to fix this problem is to resize the panel. Every time you need to see what is overriding a style you have to resize the panel meaning you may have to… more

    1 vote

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    0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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11. Creep leaves a white gap

    Print to Booklet does have a creep setting, to compensate for paper thickness in a saddle stitched booklet. But there is a problem is on the coverpages, since the added creep leaves a white gap on the 'back' where the staples are placed, even when the document has enough bleed to fill this space.

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    3 votes

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    0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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12. [ID-4219732]Slow performance

    Lately InDesign is nearly unusable. Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time. Even when clicking between panels in the toolbar there is a delay of about half a second.

    I have tried ruling out potential issues like updating graphic drivers and embedding all resources into the document. Nothing works it seems like the application is just unstable. Please advise, I love to work with indesign but this is overall a very bad user experience.

    53 votes

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    22 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Customer comments

    • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
    • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
    • Performance degradation is observed if more than 1 document is opened
    • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
    • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
    • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

    Troubleshooting steps tried to resolve issues

    • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

    Workarounds

    • Change the name of the image folder to disable the dynamic links to picture.
    • Exporting the document to IDML and working on it. Once the document is saved, the performance degradation is observed.
    • Disabling network and internet helps in improving the performance.

    Next Steps 

    • Please provide the number of links in the document when you start facing performance issues
    • Does turning off Links panel help improve performance?
    • Where do you link image from Local/Network/Shared Drives(One drive, Drop box etc)
    • All the machines mentioned in the UserVoice thread are intel based. Performance for Apple Silicon/M1/M2 machines is way better than Intel machines. Is there any user who is using Apple Silicon/M1/M2 and facing performance issues.

    Customer comments

    • InDesign lags when rearranging text boxes, adding image frames, adjusting frames that already exist
    • Selecting an item (e.g. text frame) in small and really uncomplicated documents has slight but very noticeable delays/lags, almost as if the click hangs and makes the item drag a little instead of just being selected.
    • Performance degradation is observed if more than 1 document is opened
    • Creating packages (File > Package) takes so much time – especially collecting image files into the Links-folder. This behavior is generally observed with Illustrator files.
    • Performance degradation is observed while working on indd document and not with the IDML of the indd document.
    • Lag observed for almost every action from selecting objects, resizing objects, or moving objects

    Troubleshooting steps tried to resolve issues

    • Disable 3rd party plugins - One of the customer has tried with Suitcase Fusion but there was no improvement in the performance.

    Workarounds

    • Change the… more

13. Please change one word in the German Indesign

    The German Word "Abstände" is used two times in the paragraph style panel but with two completely different meanings.

    First use "Einzüge und Abstände" is in English "Indents and Spacing".

    Second use "Abstände" is in English "Justification".

    Please change the second one to "Blocksatz" or "Blocksatzeinstellungen" so that the German users will not be confused anymore.

    Or contact a German speaking InDesign pro user for a better translation.

    Just a small change to make a lot of (German speaking) people happy!

    •  

    •  

    21 votes

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    7 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

14. Making PDFs with files that have EPS graphics is slower than previous

    Since the 14.0.3 update, I've noticed that exporting PDFs that contain EPS graphics is quite slower than under the previous version. Is this able to be confirmed?

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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15. Stop showing the "Setup Libraries Your Way" EVERY TIME I open creative cloud library

    This thing is beyond annoying. Yes it was helpful the first time I saw it. But once I clicked it off once, I never needed to see it again. But this little f***er shows up every time I open the CC libraries after a restart. GIVE ME A DON"T SHOW AGAIN..... Please.

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    2 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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16. InDesign Crashing when inserting footnote or carriage return

    Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

    I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

    I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

    It appears to me that in no case did InDesign report its misbehavior back to Adboe, nor did the Apple OS report the crash (?!?). I will send the problematic file if it helps. A screenshot is of no use -- the program is blinking out of existance, leaving no visible trace.

    Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

    I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

    I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

    … more

    1 vote

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. CC library desconfigured after dragging in a table

    Hi there,
    I dragged a table from one page to the cc library panel and it turned black with code characters in colors. I lost all the libraries... can not find them anymore, not even delete this code or replace. Nothing. Please help

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    2 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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18. Cannot save under a new name error code 1, network share, InDesign 2019

    When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
    InDesign 2019 is up to date.

    3 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  Abhinav Kaushik responded

    Are you able to saveAs/ SaveACopy the file locally?
    What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
    Is it happening with all InDesign files?
    Which OS version are you using?

19. Buttons losing functionality when updating Table of Contents

    When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

    Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

    I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

    This is very frustrating. We are a large company that is always creating highly Interactive PDFs. This needs to get fixed right away or have a work around until its fix. Please let me know if samples are needed. This issue can always be duplicated.

    When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

    Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

    I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

    This is very frustrating.… more

    8 votes

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    7 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. Inline vector graphics pixelate while typing in high quality display performance mode

    InDesign 14.0.2 on Windows 10

    1) Set display performance to high quality
    2) Paste an EPS or PDF into a text frame as an inline graphic. It should render crisply as you'd expect in high quality mode..
    3) Start typing in the text frame that contains the inline graphic. The inline graphic pixelates.
    4) Click out of the text frame or stop typing for ~10 seconds. The graphic returns to its unpixelated, high-quality state.

    Context: we are upgrading 100 users from InDesign 2014 to InDesign 2019. This worked perfectly well without any pixelation or lag in InDesign 2014, but is significantly worse in InDesign 2019.
    InDesign support advised me that InDesign is working as intended and I should post here if I wanted anything to change. This is not a step forward!

    InDesign 14.0.2 on Windows 10

    1) Set display performance to high quality
    2) Paste an EPS or PDF into a text frame as an inline graphic. It should render crisply as you'd expect in high quality mode..
    3) Start typing in the text frame that contains the inline graphic. The inline graphic pixelates.
    4) Click out of the text frame or stop typing for ~10 seconds. The graphic returns to its unpixelated, high-quality state.

    Context: we are upgrading 100 users from InDesign 2014 to InDesign 2019. This worked perfectly well without any pixelation or lag in InDesign 2014, but is… more

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    4 votes

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