7233 results found

1. InDesign opens two files when only one selected.

   When I open a file, InDesign will open another file at the same time, one that I didn't select. Not a horrible inconvenience, but why is this happening?

   InDesign CC 14.0.1 x 64

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2. File Info box does not displaying

   File Info box does not display on screen. It can be escaped or the default OK chosen, but all other operations are locked out so you cannot find it. Operating InDesign 14.0.2 on macOS 10.14.4 using a secondary monitor LG Ultra HD Display 30.5 inch.

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3. Shadow Effects Washing Out Image

   I am using InDesign 14.0.2 on a Mac with Mojave 10.14.3.

   When trying to add a drop shadow or inner shadow, the image gets washed out. I've provided screenshots that show the image with and without effects.

   My supervisor also noticed this on her computer. I believe she is on High Sierra and CC2019 but I don't know if it is up-to-date on her machine.

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   1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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4. 23.0.3 Adobe PDF Preset / Transparency Flattener Preset "Convert Text To Outlines" Not Working

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this issue considered “expected behavior” when:

   1) Setting Adobe PDF presets and Transparency Flattener presets to "convert text to outlines" is a feature of the software
   2) It has worked flawlessly in ALL previous versions of Illustrator and InDesign

   This is a pretty common practice that designers use when creating print documents. Most printers require all text to be outlines when receiving project files. It is very time consuming to manually change all text to outlines when you're working with a 100+ page project file. This feature, which I and countless others use on a daily basis, prevents the error of accidentally saving over a working file as well as saving time when preparing documents for print.

   If this feature (which is still showing as a feature in the current version) has been removed, I deeply implore you to bring this feature back.

   In all previous versions of Illustrator and InDesign, when saving a PDF, I have been able to set my PDF settings to convert all text to outlines by checking "Convert All Text To Outlines" in my Adobe PDF preset. Since my recent update to 23.0.3, this feature is no longer working properly. The setting is still an option, however, upon save/export of the PDF, text is not converted to outlines as it previously was.

   I have reached out to customer support for this issue and have been informed that this issue is "expected behavior of the software".

   How is this… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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5. basislijn tekst toch verschoven

   Tekst vast op basislijn – pagina 1, pagina 2 identiek contouren gemaakt
   PDF gemaakt en tekst schuift onder de basislijn vandaan (onderaan).
   Contouren gaat wel goed. Verschillende lettertypes geprobeerd

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6. TEXT EDIT

   When I try to edit text I now always have to double click on text box twice as the first time doesn't work. This is incredibly frustrating and time consuming. I have tried all of the suggestions on the adobe forums including re-installing and turning off type contextual controls but nothing works. A separate issue that has come up is my InDesign keeps crashing when i try to add rows to a table.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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7. Index "Number Style Override" not working on multivolume works

   InDesign is not recognizing "Number Style Override" on a book document with seven documents. Only recognizing the overrides on the document in which the index is generated. Major suck points there.

   I'm running Mac OSX Mojave, 10.14.1, on a MacBook Pro Retina 15-inch from mid 2015. InDesign CC 2019.

   6 votes

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   2 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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8. InDesign-window "Missing Links in document" does not appear when Microsoft DFS-Links not available

   SITUATION
   We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
   We use InDesign CC2019 (latest Version)

   All out file-shares are mounted on client computers with Microsoft DFS-Links.
   - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
   All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

   • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

   Both fileservers hold "their" (Active Directory based) DFS-structure.

   Of course, all users open their files on the new fileserver, shares are mounted via the new DFS-structure.

   THE REAL STRANGE ERROR
   As long as the old fileserver and old Domaincontroller are up, InDesign acts as expected: We open an old document, the windows "missing links in document" comes up, we fix the broken links, the document opens, everything is fine.

   BUT when I shut down the fileserver and the last domaincontroller, the following happens: We open an old document (containing links to documents, that were on shares mounted via the old DFS on our old fileserver), InDesign freezes and the mouse pointer circles. I waited up to 30 minutes, nothing happened. And now comes the really strange thing: When I unplug the network cable (no joke), the "missing links in document"-windows comes to front and I can fix the broken links after plugging in the cable again.
   When I turn on the old fileserver and domaincontroller again, everything works fine again.

   I can reproduce this error on all our 4 InDesign-workstations. The error only appears when the broken path contains a DFS-Link and the link is not available any more - no matter if the "real" share behind the link is available or not.
   The InDesign option "Ignore missing links when opening a document" does not affect the error, it happens when the option is set or not.

   SITUATION
   We migrated our old Active Directory "OldAD.ads" to a complete new one "NewAD.ads"
   We use InDesign CC2019 (latest Version)

   All out file-shares are mounted on client computers with Microsoft DFS-Links.
   - Old DFS-Link: \OldAD\DFS\OldShare - The DFS-Links points to a share on our old fileserver: \OldFileServer.OldAD.ads\Share_OLD
   All shares on the old fileserver are closed, so the DFS-Links have no destination but are still "available".

   • New DFS-Link: \NewAD\DFS\NewShare - The DFS-Links points to a share on our new fileserver: \NewFileServer.NewAD.ads\Share_NEW

   Both fileservers hold "their" (Active Directory based) DFS-structure.

   Of course, all users open their files on the new fileserver, shares… more

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9. Unusable actual InDesign CC 2019

   Actually InDesign is not production ready. Every few seconds the beach ball spins. I found a workaround which is … well ok but not satisfying: As long as I work in the idml-file it works but as soon as I'm opening an indd file the program slows down extremely.

   That can't be the solution! Why don't you see that?

   2 votes

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10. A informação inserida no Separador, em: Opções de Nota de Rodapé, formatação da Nota de Rodapé, Separador, não funciona

    A informação inserida no Separador, em: Opções de Nota de Rodapé, formatação da Nota de Rodapé, Separador, não funciona, não aplica, mesmo confirmando com o botão Ok.

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11. When relinking multiple files Skip causes a cancel, not a skip

    Version of Adobe InDesign, InCopy or InDesign Server
    14.0.2.324

    Steps to reproduce the issues
    1. Select multiple files in the Links panel.
    2. Click the Relink button.
    3. Click on the Skip button at the bottom of the dialogue

    Expected result
    The current file is skipped an I can continue to relink other files selected

    Actual result
    The relink process is canceled

    There is already a Cancel button so the Skip button should provide a different result. It seems intuitive that Skip means Skip this file, but continue with the other selected files.

    Test file, screenshot, video or GIF capturing the issue (optional)

    Version of Adobe InDesign, InCopy or InDesign Server
    14.0.2.324

    Steps to reproduce the issues
    1. Select multiple files in the Links panel.
    2. Click the Relink button.
    3. Click on the Skip button at the bottom of the dialogue

    Expected result
    The current file is skipped an I can continue to relink other files selected

    Actual result
    The relink process is canceled

    There is already a Cancel button so the Skip button should provide a different result. It seems intuitive that Skip means Skip this file, but continue with the other selected files.

    Test file, screenshot, video or GIF capturing… more

    2 votes

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12. Command-Tab doesn't switch to Indesign document

    I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome and this behavior seems to happen no matter the other open apps on my system.

    I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome… more

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. When I click on preview when in Book Workspace it shows an older saved version of the document I am working in.
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14. hypen text

    In french, in compound words (like Pyrénées-Orientales) wraping mst be made only after the hypen. Wehn I use wrapping, InDesign wrap the word (for exemple Pyrénées-Orien-tales). Is it possible to have the choise, in the wrapping parameters, not to cut the compound words?
    I use InDesign 14;0;2 on Windows 7.

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15. CC Library after last update now puts white box around all graphics

    After the latest update, when I use my library to place a logo on a page in InDesign, it now almost looks like a white background PNG instead of the logo without any background. Running into printing issues with white boxes around all of our CC Library Graphics.

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    2 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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16. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    2 votes

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    Need More Info  ·  amaarora responded

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

17. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of the panels just will not open even after I select them from the menu. Most of the time I can't open any windows or panels within the app. And I NEED to be able to open the glyphs and corner options panels, but I haven't been able to open them for over a month, and I use this program on a nearly daily basis. Additionally, the color picker tool within the color popup does not work, but the regular tool within the toolbar does. I also have issues with the align and distribute options appearing and disappearing from the top bar. The options disappear after selecting an object, changing windows or navigating to a different app momentarily, and they will not reappear unless I click the gear icon of the panel and confirm the options again. Sometimes this doesn't work and then I have to quit and reopen the whole thing again.

    I'm running Mac OS High Sierra 10.13.6. I am going to have to uninstall and rollback to the 13.1 version of InDesign for now because I have clients waiting and I need to turn stuff over faster, but if more information is needed I can reinstall. Never had this issue in the 2018 version, but it's been a regular occurrence in the past few updates.

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of… more

    2 votes

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

18. GREP, odd behaviour in InDesign v. 14.0.2

    Search and replace with GREP in InDesign version 14.0.2 behaves oddly.

    This simple GREP used to work fine:
    (?<=\s)([\u\s\,]+)$

    It matches upper case letters, commas and space between them at the end of a paragraph. But now it only matches some of them.

    Really strange.

    4 votes

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    6 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on user response, marking this as Fixed.

    —
    Adobe​ InDesign team

19. Unequal inset values in an Object Style don't display in a text frame if corners are rounded

    If you use an object style with unequal inset spacing and apply it to a text frame, the unequal spacing is ignore and made uniform.

    Steps to recreate:
    1. Create an Object Style
    2. Go to 'Text Frame General Options' for that style
    3. Set unequal values for 'Inset Spacing'
    4. Go to 'Stroke & Corner Cptions'
    5. In 'Corner Options' set 'Rounded'
    6. Create a Text Frame
    7. Fill Text Frame with placeholder text
    8. Apply Object Style to Text Frame

    Result: unequal inset spacing is ignored.

    If you apply unequal inset spacing manually there are no problems — unless you apply a corner rounding greater than 6mm, at which point unequal spacing is ignored.

    I've attached an InDesign file which demonstrates all of this.

    As an addendum to this: object styles seem quite buggy generally. For example, if you set an initial paragraph style and select 'apply next' then later edit the paragraph style, the text frame doesn't always display the changes.

    If you use an object style with unequal inset spacing and apply it to a text frame, the unequal spacing is ignore and made uniform.

    Steps to recreate:
    1. Create an Object Style
    2. Go to 'Text Frame General Options' for that style
    3. Set unequal values for 'Inset Spacing'
    4. Go to 'Stroke & Corner Cptions'
    5. In 'Corner Options' set 'Rounded'
    6. Create a Text Frame
    7. Fill Text Frame with placeholder text
    8. Apply Object Style to Text Frame

    Result: unequal inset spacing is ignored.

    If you apply unequal inset spacing manually there are no problems —… more

    10 votes

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    It is not possible to have unequal inset spacing and corners other than none as they can’t go together.
    It is designed this way.

    —
    InDesign team

20. PDF comments panel does not stick in workspace

    We have discovered that the PDF Comments panel disappears when a document is closed.

    But we have also found that any panels that are grouped with the PDF Comments panel in a saved workspace disappear when the document is closed.

    Refreshing the workspace brings them all back.

    6 votes

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    1 comment  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html