7233 results found

1. No Font Spacing Between Words in InDesign 2019 14.0.x-2 on Mojave 10.14.x-4, Works fine in InDesign 2014 (v10.0.70) on Yosemite (10.10.5)

   Posted it here too: https://forums.adobe.com/message/11049072#11049072

   So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

   Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

   What's causing this issue?

   We've tried the following:

   • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on the new Mac using Font book.

   • Updated Adobe InDesign 2019 to 14.0.2.

   • Arial seems to work, so maybe it's something to do with this font on new Macs or InDesign 2019?

   • Unrelated (because CC was showing trial expired from dropdown but a new account let us test the new update for 7 days, still same issue): https://helpx.adobe.com/creative-cloud/kb/limited_access_repair_tool.html#

   Also noticed some images aren't rendering properly coming from Adobe InDesign 2014 to 2019.

   We simply cannot buy InDesign 2019/CC if this issue hasn't been fixed or can't be fixed.

   PS: Is there a way to move all the font options back to the top of the window like in InDesign 2014, rather than on the right?

   Pics included:

   Mac Mojave 10.14.4 with Adobe InDesign 2019:

   Screen Shot 2019-04-27 at 22.49.09.png

   No text spacing between words on Gujarati Sangam MN font, Adobe 2019 on Mojave 10.14.4.

   Screen Shot 2019-04-27 at 22.49.23.png

   Adobe InDesign 2014 on old Mac Yosemite 10.10.5, renders fine (I made the file in this version and have been working with it ever since):

   Screen Shot 2019-04-27 at 22.33.54.png

   As you can see the spacing between words is perfectly fine, very annoying how Adobe InDesign 2019 isn't accomodating for this out of the box.

   Screen Shot 2019-04-27 at 23.31.48.png

   Any how, I'm thinking of just choosing a template from Adobe Stock templates to redesign this resume, since it's proving so problematic and is due to a refresh. This current resume I designed from scratch in Adobe 2014, but it doesn't seem that portable to 2019 version.

   Thank you again, hope this can be solved or otherwise serve others too.

   Regards,

   Siteroo Team

   Posted it here too: https://forums.adobe.com/message/11049072#11049072

   So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

   Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

   What's causing this issue?

   We've tried the following:

   • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on the… more

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2. Fonts menu selection doesn't work well (it skips some fonts randomly)

   On a 2011 27" iMac 3,1 Ghz with SSD drive, with the last High Sierra and InDesign CC 2019 (14.0.2) versions, the fonts selection menu doesn't work well. Please see attached video. This is really annoying because it seems to happen randomly. Thanks for your help. Regards.

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3. Placed Illustrator files do not show transparency correctly on GPU Preview

   When placing an .ai file with transparency, the file renders without any alpha channel at all in GPU Preview. Switch to CPU Preview, and the .ai files render correctly. Transparency should be shown in both modes, right?

   iMac 27 High Sierra 10.13.6

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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4. Text blue highlights in Screen Mode "Normal" view

   Using iMac 2013 with High Sierra 10.13.6
   InDesign CS 2019 up-to-date 14.0.2

   In View drop-down menu, Screen Mode "Normal" selection, blue boxes appear over some text and behind some text boxes. It is intermittent, no real common denominator. It disappears when Screen Mode "Preview" is selected.

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5. 3 types of consistent crashes during past 3 months

   Using version 14.0.2 x64 under Windows 10.

   Working on a 356-page book. Three types of crashes occur consistently:

   1 - When I export to PDF.
   2 - When I add pages, usually in increments of 10.
   3 - When I switch between single-page layout and 2-page spread layout.

   After every crash, when I go to open the file, inDesign offers to auto recover the file. When I say yes, InDesign warns me that the file might be corrupt. I always open anyway. After 3 months working on this book, I can't afford to start over, so I hope for the best.

   Three of the crashes have caused significant problems.

   1 - The first 38 pages had been deleted. I had to completely redo them.
   2 - The even-page master had been applied to all pages. I had to highlight all the odd pages and re-apply the odd-page master.
   3 - Tonight's crash resulted in master pages designations and therefore page numbers on all 356 pages being deleted. I have to highlight all the odd pages, re-apply the odd-page master, highlight all the even pages, and re-apply the even-page master.

   I have been using InDesign since the PageMaker days but my experience over these past three months is going to cause me to look elsewhere.... Word, Blurb, etc.

   Using version 14.0.2 x64 under Windows 10.

   Working on a 356-page book. Three types of crashes occur consistently:

   1 - When I export to PDF.
   2 - When I add pages, usually in increments of 10.
   3 - When I switch between single-page layout and 2-page spread layout.

   After every crash, when I go to open the file, inDesign offers to auto recover the file. When I say yes, InDesign warns me that the file might be corrupt. I always open anyway. After 3 months working on this book, I can't afford to start over, so I hope for the… more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

6. 8.1 InDesign update

   No link to download InDesign 8.1 update for mac or windows on the updates pages.

   https://supportdownloads.adobe.com/product.jsp?product=31&platform=Windows

   https://supportdownloads.adobe.com/product.jsp?product=31&platform=Macintosh

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7. Macintosh InDesign V14.0.2. Freezes everytime I open it. Mojave operating system.

   I can't use InDesign as it freezes everytime I open it. I have a brand new Mac Mini with Mojave. I have removed 14.0.2 and am loading an older version that actually worked - 13.1. Please let me know when 14.0.2 is working.

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Accessibility Checker fails Radio buttons and checkboxes in Adobe Acrobat

   Accessibility Checker fails:
   Check boxes (Tagged form fields - Failed)
   Radio buttons (Tagged annotations - Failed)
   InDesign copy changes, Acrobat Reading order missing tags.

   Using MacOS High Sierra V 10.13.6.

   Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker.
   Duplicate the pdf and rerun the checker and it passes.

   Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails. This tells me the problem is with Indesign 2019.

   This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.

   Indesign file attached with good pdfs and if you export the same Indesign file and run the accessibility checker it will fail in 2019 InDesign.
   See file, IP-LP782_6-17 issues export Indesign2019 RadioReadorder.pdf

   Accessibility Checker fails:
   Check boxes (Tagged form fields - Failed)
   Radio buttons (Tagged annotations - Failed)
   InDesign copy changes, Acrobat Reading order missing tags.

   Using MacOS High Sierra V 10.13.6.

   Previous files, InDesign 2018 Export Adobe PDF Interactive Passed the checker.
   Duplicate the pdf and rerun the checker and it passes.

   Same file open in newer version InDesign 2019 Export Adobe PDF Interactive fails. This tells me the problem is with Indesign 2019.

   This is happening with all my files. If I take a new Indesign file with no interactive functions and create them in InDesign 2019 everything passes.

   Indesign… more

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   1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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9. Italics not showing in InDesign CC2019 - but does in all other versions

   I have a .docx file that when brought into InDesign CC2019 (14.0.2) the italics do not show. The italics show in all other versions of InDesign. This is worrying for when we work on long documents. The error still occurs if the file is changed to a .doc file.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Can you please tell me what part of text in the word file is not imported as italics in Indesign?
   The italics portion in the word file are:
   Australian Book Review
   H-France Review
   je ne sais quoi

   all of which are imported as italics in InDesign

   Can you tell me what am i missing?

   Thanks
   amaarora@adobe.com

10. Pasted text acquires overprint attribute

    Copying a number of items from one document to another, all of the text that did not have an outline had its overprint attribute turned on, despite being off in the source file. It was particularly annoying to fix because most of the text was white (Paper swatch), for which the overprint setting is uneditable: I had to turn all the white text to a different colour, uncheck the overprint, then make it white again. (Using InDesign v14.0.2 on Mac OS v10.12.6.)

    IMO there should never be a reason to overprint items using the Paper swatch anyway, so this attribute should get turned off rather than just being disabled, which has the effect of ‘locking in’ the current state no matter how inappropriate.

    Copying a number of items from one document to another, all of the text that did not have an outline had its overprint attribute turned on, despite being off in the source file. It was particularly annoying to fix because most of the text was white (Paper swatch), for which the overprint setting is uneditable: I had to turn all the white text to a different colour, uncheck the overprint, then make it white again. (Using InDesign v14.0.2 on Mac OS v10.12.6.)

    IMO there should never be a reason to overprint items using the Paper swatch anyway, so this attribute… more

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11. Errors in grep-processing in 2019

    Some days ago was message about error in usage grep-queries and patch to fix it.
    https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html

    But this patch doesn’t solve all problems, see video:
    https://youtu.be/OD2VFt9auCA

    Attached idml-file and script show error in CC 2019.02.
    https://www.dropbox.com/s/mg2lfsbvrb4hq20/CC2019%20error.zip?dl=0
    This InDesign is fixed by CopyPlugin.zip

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12. PDF comment: need Insert Text at Cursor tool

    People who are reviewing now only can add a sticky note, , highlight text, underline text (and add a comment), strikeout text and draw. Adding text. The regular Comment toolbar also contains the Insert Text at Cursor tool. This must be added to the review features when documents are sent for review via the new Send for Review feature.

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13. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

    1 . Indesign Version CC 2017.0
    2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
    3. In page 32 master page image was appear wrongly, Actually that image was not to come there.

    1. In page 32 only text has to be there.

    2. I attached indesign file and link and also the video showing the issue in the below link
       https://we.tl/t-OvxpJfK5RM

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    5 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Issue found fixed in CC 2018/2019.

    —
    Adobe InDesign team

14. InDesign crashes when editing text

    21.5" iMac with 3.06 GHz Intel Core 2 Duo
    macOS High Sierra version 10.13.6
    12 GB RAM
    360+ GB of hard disk space

    When attempting to copy text from a word document into 28 Mb file in InDesign, InDesign freezes... endless spinning color wheel. Problem is persistent - every time I try to copy a paragraph of text. It even occurred when I tried typing the paragraph of text.

    Tried updating InDesign CC
    Tried uninstalling and reinstalling
    Tried using Story Editor to edit text box.

    Apple crash report attached.

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    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. InCopy crashes while saving document or checking in

    InCopy 14.4, MacOS 10.14.4
    InCopy document crashes all the time while saving or checking in a document.
    The document contains a lot of comments and cross references to other documents.
    I have already tried to copy all content into a new document. This does not help.
    I cannot work further on the document, so I need assistance!

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

16. ID 14.0.2: Fonts menu STILL collapses while browsing through the list of fonts.

    Despite upgrading to ID 14.0.2, the same bug happens as described there: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/35736199-typekit-or-adobe-fonts-or-fonts-menu-collapses-w

    The bug happens with my personnal font collection. So far I haven't used TypeKit. I'm using FontXplorer 6.0.6. Last High Sierra version on a iMac 3,1 Ghz Late 2011.

    On top of that, the font selection tool skips some fonts while browsing the fontlist.

    This is an ABSOLUTE nightmare.

    Thanks for your help.

    Regards.

    1 vote

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17. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

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18. Некорректно работает пробная версия

    При запуске Indesign вылазит окошко с активацией пробной 7-дневной версии, после ее активации данное окно не пропадает и появляется на экране каждые 10 секунд. Что-либо редактировать в файле не получается. Помимо этого это окно с активацией еще и тормозит, какой смысл давать пользоваться демо-версией 7 дней, если она работает неправильно?

    2 votes

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19. Updating to Mac OSX Mojave, Indesign now behaving slow and shortcut make new document does not work anymore

    Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

    The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

    Have tried de-activating GPU but that has no difference at all.

    I have the latest version, 14.0.2.
    Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
    One reason was that command + new shortcut stopped working. And now it stopped working again...

    Same thing happens in Illustrator so it seems to be something of a Mojave comparability?

    Other software (non-adobe) seems to be just fine though.

    Using a Imac 2017, i7, 32 ram, 1 tb ssd.

    I'm a big fan of technology but in Adobes case it seems as going back a few years actually was better having a lot fewer issues in the software.
    (For me it all started with the bloody CC subscription thing.)

    Drawing a box, moving it around etc is now a kind of laggy. Moves but slow and kind of stuttering.

    The GUI overall, menus etc, behaves a bit slower as well. Not much but not as quick and responsive at it was in Sierra.

    Have tried de-activating GPU but that has no difference at all.

    I have the latest version, 14.0.2.
    Updated to Mojave because the Adobe chat support suggested that would help out some other issues I have had.
    One reason was that command + new shortcut stopped working. And now it stopped working again...

    Same thing happens in… more

    2 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. Text selection selects whole document AND cursor jumps to top of document after saving

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts the cursor again at the top of the document. This is unworkable, because I continually have to search the position I was editing.
    I have tried to switch from Adobe CC to iCloud Drive, this makes no difference.
    I have tried to copy all the content to a fresh document, this also makes no difference.
    I unfortunately cannot attach the document that I am working on, because this page does nog accept icml-files of a zipfile.

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts… more

    1 vote

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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