7164 results found

1. Split window re-scrolls after returning from other app and changing other window

   I am running Adobe InDesign CC 14.0.1.x64 on Windows 7 with latest updates (i.e., the most popular platform in the world).

   1. Open the document (see attached).
   2. Split the window (Window > Arrange > Split Window).
   3. Scroll the left window to show page 2, with the Table of Contents.
   4. Scroll the right window to show e.g. page 3, with the cursor in the middle of the page.
   5. With the Type tool active, click the Enter key.
   6. InDesign correctly inserts a new paragraph, with the left window remaining unchanged.
   7. Alt-Tab out of InDesign.
   8. Alt-Tab back into InDesign. The Type tool should still be active, with the cursor in the right window.
   9. Click the Enter key again. Expected Behavior: Same as Step 6, including that the left window is unchanged. Actual Behavior: Same as Step 6 PLUS the left window scrolls.

   Sure, after coming back in with Alt-Tab, I can click the left window before making changes in the right window, but that's a pane.

   Contact me if you want the InDesign document I used. This interface says, "Invalid file type: .indd files not allowed." !!!

   I am running Adobe InDesign CC 14.0.1.x64 on Windows 7 with latest updates (i.e., the most popular platform in the world).

   1. Open the document (see attached).
   2. Split the window (Window > Arrange > Split Window).
   3. Scroll the left window to show page 2, with the Table of Contents.
   4. Scroll the right window to show e.g. page 3, with the cursor in the middle of the page.
   5. With the Type tool active, click the Enter key.
   6. InDesign correctly inserts a new paragraph, with the left window remaining unchanged.
   7. Alt-Tab out of InDesign.
   8. Alt-Tab back into InDesign. The Type tool should still… more

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   3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

   If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
   • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
   • Error snapshot or video recording of the issue?
   • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

   Adobe InDesign Team

2. InDesign 14 doesn’t include fonts and links when packaging. It is happening on PC and MAC machines.
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   0 comments  ·  Print/Packaging  ·  Edit…  ·  Delete…  ·  Admin →
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3. SVG Font Designation Not Shown in Find Font

   If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

4. url's not active when publish online feature used

   indesign 14.0.1
   MacOS 10.14.4

   I'm having a problem with the publish online feature. I have a 94 page directory that I published online back in January, which worked perfectly, all url's active and clickable. Today I have updated the print version of the job and created the new interactive version ready to publish online. However, when I 'Publish Online' from indesign and view the document, non of the url's appear to be active and clickable. I have tried creating a new document with just a single url for testing purposes and that doesn't work either. - the problem seems to be present in Chrome, Firefox and Safari.

   If I go back to the original indesign document that I published online back in January and republish it, it all works fine.

   Here is a link to the test file: https://indd.adobe.com/view/0600f646-bb36-4866-b96e-66d8fc06a9cf

   Here is a link to download the indesign test file: mbf.me/RjOZdd

   indesign 14.0.1
   MacOS 10.14.4

   I'm having a problem with the publish online feature. I have a 94 page directory that I published online back in January, which worked perfectly, all url's active and clickable. Today I have updated the print version of the job and created the new interactive version ready to publish online. However, when I 'Publish Online' from indesign and view the document, non of the url's appear to be active and clickable. I have tried creating a new document with just a single url for testing purposes and that doesn't work either. - the problem seems to… more

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   1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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5. Crash when working with book TOC

   I have a book with 10 chapters. I created a TOC earlier and left it for a few months while working on the chapters. When I try to update the TOC, the program crashes. I've tried the create new TOC files. Same result.
   Same issue on both desktop and laptop.

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   10 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks, we were able to reproduce the issue and looking into it.

   -Aman

6. Loading icon animation

   The spinning icon dots are off-centred and rotate awkwardly. It's only visible briefly, but looks clumsy in a premium app.

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on user response, closing this one.

   Adobe InDesign team

7. scrubby zoom will not turn off

   Scrubby/Animated zoom suddenly appeared when I opened Indesign today and I cannot not turn off. The option is no longer in the Preferences (I searched all categories). I have installed no updates recently.

   version 14.0.1
   Mac OS 10.13.6

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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8. Weight remains on text when exported to pdf even if changed to zero.

   I am using InDesign CC 2019 14.01 x64.

   Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

   However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to pdf just fine. However if you saved the document with the stroke weight added, and then re-opened and changed the weight to zero, then when you export to pdf it will have a stroke weight still added (around .2, same as above).

   So once you have saved a document with the stroke weight added, then no matter what you do the document will not print without the added weight.

   If ANYBODY has any idea how to fix this then PLEASE let me know :) I was on chat for 4 hours but no luck. I'm really not trying to redo this 600 page book.

   I am using InDesign CC 2019 14.01 x64.

   Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

   However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to… more

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   8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

   -Aman

9. pasteboard

   what have you done to the pasteboard??
   why do I have to jump through hoops to see objects off my pages? I routinely put things there I might need and now I have to rework my layouts too see the pasteboard.

   IF I DON'T WANT TO SEE THE PASTEBOARD, I HAVE PRESENTATION VIEW.

   stop with the needless changes and do some real improvements,ents, like allowing me to select various points (from different strokes) and align them without moving all the strokes.

   5 votes

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   0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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10. InDesign makes incorrect QR code words and we can't decode QR codes correctly.

    Steps to Reproduce:
    1. Object->Make QR Code...
    2. Input strings "問題は日本語を正常に扱えるかどうか。".
    3. Result QR Code is incorrect.

    Actual Result:
    Sometimes, we got the wrong code in Japanese locale.

    Any Workarounds:
    Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
    This was coded into the InDesign try and get "image1.png".
    Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

    42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
    ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
    68 9b 1 8 0a ce 09 78 c2 17 9c 14 11 81 a7 38 24
    63 02 5e 70 10 06 08 00 ec 11 ec 11 ec 11 ec 11

    The top has been encoded in the beginning have you because of 8-bit byte mode from the head with a "0x4". Then, the character codes are used here is UTF-8. Until "... 正常に扱" it has been encoded successfully. But it can not be decoded completely normal the next "え"(12th character) or later.
    In fact, this string is a mode change in a 35 byte. And, now, the used is "0x8" So KANJI Mode. Subsequent bytes will be the number of characters. "0xa" So 10 characters. And compressed into one character 13bit in this mode. Actual rest of the string is "えるかどうか。" 7 is the letter does not match the number of fundamental places because. The code itself will be inferred from the simple result of decoding.A byte sequence that has been obtained is decoded as SJIS but UTF-8 has over encoded as it is. The character code must perform the encoding by converting to SJIS from KANJI Mode. 7 is why this in a letter 21 bytes because it is each of the three-byte count of and 10 characters to compress the two-byte set to 13bit come out.
    A decoder is handled by SJIS because of KANJI Mode. So characters are garbled.

    KANJI Mode makes incorrect code words in InDesign and why mode change in a 35 byte?
    In case of "問題は日本語を正常に扱えるかどうか。" all characters are non-Ascii code range and all characters in SJIS code range. It must be encoded KANJI Mode if using KANJI Mod.
    However, I think it is better to encode 8bit byte mode with UTF-8 all characters.

    Please reference below:

    81 28 31 32 a0 29 ae 3a 7f da 3a 82 e0 bb 35 96
    85 24 b6 a1 26 0b 48 4a 42 8e 12 40 94 80 08 00
    ec 11

    It is correct code words in KANJI Mode with "問題は日本語を正常に扱えるかどうか。"(image3.png/Made by QR Code Maker Pro in Adobe AddOns)
    And below codes encoded in 8bit byte mode with UTF-8

    43 6e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
    ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
    68 9b 1e 38 18 8e 38 28 be 38 18 be 38 1a 9e 38
    18 6e 38 18 be 38 08 20 ec 11 ec 11 ec 11 ec 11
    ec 11 ec 11 ec 11 ec 11 ec 11 ec 11 ec 11 ec 11

    I recommend discarding KANJI MODE. I think all characters to be encoded 8bit byte mode with UTF-8 characters is the better way.

    To Adobe, Please check ID-4170816.

    Steps to Reproduce:
    1. Object->Make QR Code...
    2. Input strings "問題は日本語を正常に扱えるかどうか。".
    3. Result QR Code is incorrect.

    Actual Result:
    Sometimes, we got the wrong code in Japanese locale.

    Any Workarounds:
    Here is Japanese character strings "問題は日本語を正常に扱えるかどうか。".
    This was coded into the InDesign try and get "image1.png".
    Then, we try to decode it at ZXING decoder. Here is a decoded result (image2.png)

    42 1e 59 58 fe 9a 18 ce 38 1a fe 69 7a 5e 69 ca
    ce 8a a9 ee 38 29 2e 6a da 3e 5b 8b 8e 38 1a be
    68 9b 1 8 0a ce 09… more

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    3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

11. Slow start opening files or switching between apps

    The last Indesign version 14.0.1. on my iMacPro 3,2 GHz Intel Xeon W (Radeon Pro Vega 56) running Mojave (10.14.3) shows the rainbow wheel on every startup and on every time switching apps (via command + tab) takes about 30 seconds - impossible to work!

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. pdf

    Since the last update Indesign export to pdf in all resolutions don't compact the files down. They are huge. Everything up to the last update pdfs even if high resolution would size way down. Now it is almost like it doesn't do anything. Need this fixed. It is almost like the coders for Illustrator went over to Indesign to put in their bad pdf export routine. Illustrator has never compacted pdfs well ever!. I demand that the pdf export get fixed pronto and put back the way it was. Sending pdfs by email is now useless. I shouldn't have to put up two page documents into dropbox because I can't email them. The last file I compacted was a two page document with one two pictures and it made the file even with medium resolution size 25mb, and smallest file size 8mb. This file before the last update would have been 800kb. I don't know why you keep mucking about with things that work and introduce things that don't.

    Since the last update Indesign export to pdf in all resolutions don't compact the files down. They are huge. Everything up to the last update pdfs even if high resolution would size way down. Now it is almost like it doesn't do anything. Need this fixed. It is almost like the coders for Illustrator went over to Indesign to put in their bad pdf export routine. Illustrator has never compacted pdfs well ever!. I demand that the pdf export get fixed pronto and put back the way it was. Sending pdfs by email is now useless. I shouldn't have to… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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13. Properties panel - linked panels opening across extended windows

    Win 10 / InDesign cc2019

    I have an issue where the underlined panel options don't respect the boundaries of my extended screen configuration causing the popped out palette to split across windows.

    In illustrator these linked palettes always appear within the confines of a maximised application window's boundary.

    P.S. I hope it is your intention to continue to develop the properties panel so that more of the options appear naturally within its space. Similar to the way the Transform, Character, Paragraph and Align sections do via the 'more options' ellipses.

    I've pointed out your approach on the Illustrator forum in the hope that they follow your methodology in the future.

    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/37163872-extended-properties-panel-inconsistent-with-indesi

    Please work together with the wider Adobe developer network to ensure that where possible the user experience is consistent across similar functionality across your products.

    While you're at it bash the Photoshop devs over the head for going their own way on 'Shift constrain-gate' 🤦

    Win 10 / InDesign cc2019

    I have an issue where the underlined panel options don't respect the boundaries of my extended screen configuration causing the popped out palette to split across windows.

    In illustrator these linked palettes always appear within the confines of a maximised application window's boundary.

    P.S. I hope it is your intention to continue to develop the properties panel so that more of the options appear naturally within its space. Similar to the way the Transform, Character, Paragraph and Align sections do via the 'more options' ellipses.

    I've pointed out your approach on the Illustrator forum in… more

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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14. When attempting to 'crop' the INDD window size from bottom rt-corner, the the document's image

    When attempting to taper the (Mac) INDD window's size from bottom rt-corner, the document layout ALWAYS "runs away" from the user (to the upper left direction)… making it impossible to get the doc's layout centred within the window, first time. This is UNLIKE any other Mac application… and is a source of constant frustration!

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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15. Accessibility-Tag Tree-Data Merge

    ID 14.0.1, Mac Pro, Sierra 10.12.6
    Tags are not in proper order in exported PDF
    Using Data Merge to create many pages of text and table from large Excel file Col A-FF. Each row produces one page. The first section of the page tags are at the top of the tag tree, followed by the first section of each successive page. Then the Next tags (from the tables) are listed, again by successive pages.
    To remediate, all (table) tags have to be moved to the proper page.

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    2 votes

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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16. "Go back on roll over" interactive button state checked/greyed out

    I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

    Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then DELETE the original "on roll over" action. If you go and look at your "on click" or "on release" action you created, the "go back on roll off" box is showing and is checked and is greyed out so you cannot edit that option.

    "Go back on roll over" seems like something that should be SOLELY associated with roll over actions, and should be disabled as soon as you delete/remove ANY roll over actions you have created.

    I finally figured out how to fix it, which involved adding an additional roll over action to the button as well, deleting my original "on release" action, deleting the roll over action, and then RE-adding the "on release" action again.

    It took me about 30 minutes to hack this, but it's obviously a problem.

    You should really consider working on your interactivity problems, as more and more people are using InDesign for digital publishing, especially those who are working on print projects that also need to be converted into digital formats.

    Indesign 14.0.1
    Mac OS High Sierra 10.13.6 (17G5019)

    I was working on an interactive project and found that the "go back on roll over" option becomes turned on and greyed out so you cannot un-check the box when adding an "upon release" action to a button. I initially could NOT figure out why this was happening, and it was totally screwing up my on-click actions in my project.

    Eventually, I think I figured out that it seems to happen when you create a button, add an "on roll over" action and check the box "go back on roll off", then create ANOTHER action (like "on click"), and then… more

    4 votes

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    2 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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17. InDesign 2019 is not finding missing fonts - preflight does not find it and "Find Font" either, but discovered it with Flattening a PDF

    InDesign 2019 on MacBook Pro 10.14.3 - "Find Missing Font" is not working. It said all was good. Even the Preflight (with Font Missing checked) said all was error free. But when I exported the file to a pdf and ran the flattening feature, it found the 2 missing fonts--both were TTFs. So I went back to Font Book to add those fonts. All was fine then, but why didn't InDesign tell me there were missing fonts?

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18. No funciona en Texto - Número de caracter especial - Marcadores - Numero de pagina anterior

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Text Wrap on image container is applied to image bounds

    When applying text wrap to an image container, indesign (v14.0.1 macOS) now applies the text wrap to the image inside the container - rather frustrating if you are cropping in on part of an image with the image from.

    Steps to Reproduce - Place image inside container frame making sure that the image is scaled larger than the frame (cropped by frame). Place image container over text and apply text wrap.

    Expected Result - text wrap applied to container should be based on container dimensions.

    Actual result - text wrap applied to image inside the container making the text wrap to the bounds of the image that are hidden by the container frame

    When applying text wrap to an image container, indesign (v14.0.1 macOS) now applies the text wrap to the image inside the container - rather frustrating if you are cropping in on part of an image with the image from.

    Steps to Reproduce - Place image inside container frame making sure that the image is scaled larger than the frame (cropped by frame). Place image container over text and apply text wrap.

    Expected Result - text wrap applied to container should be based on container dimensions.

    Actual result - text wrap applied to image inside the container making the text wrap… more

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    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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20. Problema ao atualizar arquivos do Illustrator / Problem updating files from Illustrator

    Boa noite. Há dois dias que começou. Depois da última atualização. Quando já tenho uma imagem vetorizado no InDesign, vou reedita-la no Illustrator (por exemplo mudança de cor ou texto) quando atualizo no InDesign ela muda de posição e de tamanho entro da caixa, quebrando todos ajustes de layout.

    Google Translator:
    Good night. Two days have begun. After the last update. You are not illustrated in InDesign, that is, in Illustrator (Korean) when you are not in InDesign and change position and size in the box, breaking all layout adjustments.

    InDesign 2019 (14.0.1)
    Illutrator 2019 (23.0.2)
    MacOS High Sierre 10.13.6
    MacMini (late 2012)

    Boa noite. Há dois dias que começou. Depois da última atualização. Quando já tenho uma imagem vetorizado no InDesign, vou reedita-la no Illustrator (por exemplo mudança de cor ou texto) quando atualizo no InDesign ela muda de posição e de tamanho entro da caixa, quebrando todos ajustes de layout.

    Google Translator:
    Good night. Two days have begun. After the last update. You are not illustrated in InDesign, that is, in Illustrator (Korean) when you are not in InDesign and change position and size in the box, breaking all layout adjustments.

    InDesign 2019 (14.0.1)
    Illutrator 2019 (23.0.2)
    MacOS High Sierre 10.13.6… more

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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