6823 results found

1. InDesign Crashing when inserting footnote or carriage return

   Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

   I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

   I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

   It appears to me that in no case did InDesign report its misbehavior back to Adboe, nor did the Apple OS report the crash (?!?). I will send the problematic file if it helps. A screenshot is of no use -- the program is blinking out of existance, leaving no visible trace.

   Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

   I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost never misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

   I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

   … more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. CC library desconfigured after dragging in a table

   Hi there,
   I dragged a table from one page to the cc library panel and it turned black with code characters in colors. I lost all the libraries... can not find them anymore, not even delete this code or replace. Nothing. Please help

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3. Cannot save under a new name error code 1, network share, InDesign 2019

   When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
   InDesign 2019 is up to date.

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Are you able to saveAs/ SaveACopy the file locally?
   What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
   Is it happening with all InDesign files?
   Which OS version are you using?

4. Buttons losing functionality when updating Table of Contents

   When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

   Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

   I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

   This is very frustrating. We are a large company that is always creating highly Interactive PDFs. This needs to get fixed right away or have a work around until its fix. Please let me know if samples are needed. This issue can always be duplicated.

   When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

   Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

   I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

   This is very frustrating.… more

   8 votes

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   7 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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5. Inline vector graphics pixelate while typing in high quality display performance mode

   InDesign 14.0.2 on Windows 10

   1) Set display performance to high quality
   2) Paste an EPS or PDF into a text frame as an inline graphic. It should render crisply as you'd expect in high quality mode..
   3) Start typing in the text frame that contains the inline graphic. The inline graphic pixelates.
   4) Click out of the text frame or stop typing for ~10 seconds. The graphic returns to its unpixelated, high-quality state.

   Context: we are upgrading 100 users from InDesign 2014 to InDesign 2019. This worked perfectly well without any pixelation or lag in InDesign 2014, but is significantly worse in InDesign 2019.
   InDesign support advised me that InDesign is working as intended and I should post here if I wanted anything to change. This is not a step forward!

   InDesign 14.0.2 on Windows 10

   1) Set display performance to high quality
   2) Paste an EPS or PDF into a text frame as an inline graphic. It should render crisply as you'd expect in high quality mode..
   3) Start typing in the text frame that contains the inline graphic. The inline graphic pixelates.
   4) Click out of the text frame or stop typing for ~10 seconds. The graphic returns to its unpixelated, high-quality state.

   Context: we are upgrading 100 users from InDesign 2014 to InDesign 2019. This worked perfectly well without any pixelation or lag in InDesign 2014, but is… more

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6. Color Dialog issue

   Right now, the color displayed is not the color of the item selected. The color seems to have frozen. If I attempt to use the eyedropper in the color palette selection dialog, the whole program freezes, and it is unusable.

   Second issue, If I double click to select an item in a group, indesign thinks I want to add text and automatically adds selects with cursor to start typing.

   so, two issues, color and forced type selection.

   2 votes

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   0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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7. Google sheets in xlsx but still "Cannot place... no filter..."

   I try to place a spreadsheet created in Google sheets and saved as xlsx and I get the error message "Cannot place this file. No filter found for requested operation". I am using a Mac & Mojave 10.14.6. My copy of InDesign is subscription.

   6 votes

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8. Drop cap does not work in Version 14.0.2. It literally does nothing.

   Drop cap does not work in Version 14.0.2. It literally does nothing.

   2 votes

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9. [Windows] InDesign/InCopy CC2018 is crashing on document close (icml file with anchored pdf file)

   InDesign/InCopy CC2018 have an issue with PDF (and probably AI) files used as anchors in text frames when the Display Performance/Vector Graphics option is set to High Resolution.

   Steps to reproduce:
   As I'm unable to attach a zip file in here (why?) here's the link to the example:
   https://adobe.ly/2Uc2pcN

   1. Start InDesign/InCopy (with settings/cache cleared)
   2. Menu: Edit -> Preferences -> Display Performance -> Adjust View Settings -> Vector Graphics [set to: High Resolution]
   3. Open "crash-example.idml" file.
   4. Select "Update Links" in the dialog (if asked)
   5. Replace crash-example.icml file with a file found in "replace-file-1" folder
   6. Update Content of the text frame (menu -> InCopy -> Update Content or CTRL+F5)
   7. Close the file with CTRL+W (or by clicking "x" in the tab)
   8. When asked to save changes select "No"
   9. InDesign (or InCopy) crashes.

   Additional info:
   * Changing Preferences/Display Performance/Adjust View Settings/Vector Graphics to "Proxy" - the document closes without a crash (but only if the pdf was first loaded with that setting).
   * InDesign versions affected: 13.0.0, 13.1.1
   * InCopy versions affected: 13.0, 13.1.1
   * Versions not affected: 10.0, 11.0, 12.0, 14.0
   * Operating system affected: Windows

   Please provide a fix for this issue in CC2018 as it makes InDesign/InCopy unusable in some workflows.

   InDesign/InCopy CC2018 have an issue with PDF (and probably AI) files used as anchors in text frames when the Display Performance/Vector Graphics option is set to High Resolution.

   Steps to reproduce:
   As I'm unable to attach a zip file in here (why?) here's the link to the example:
   https://adobe.ly/2Uc2pcN

   1. Start InDesign/InCopy (with settings/cache cleared)
   2. Menu: Edit -> Preferences -> Display Performance -> Adjust View Settings -> Vector Graphics [set to: High Resolution]
   3. Open "crash-example.idml" file.
   4. Select "Update Links" in the dialog (if asked)
   5. Replace crash-example.icml file with a file found in "replace-file-1" folder
   6. Update Content of the text frame (menu… more
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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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10. Easier automatic page numbering

    Make it easier to create automatic page numbering in InDesign. I would not have remembered to select the text frame, then navigate to TYPE > INSERT SPECIAL CHARACTERS > MARKERS > CURRENT PAGE NUMBER if it weren't for Google. This feature should not be an obscure tool, and should not be buried in panels. I feel like this feature should at least be in the Master Page Panel's drop down options (from the hamburger).

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11. indesign cursor lag

    My cursor is lagging while passing over portions of the Layers Panel specifically.
    I'm working on a Macbook Pro, with a BenQ GW2765 external monitor.
    The issue only happens while InDesign is on the external monitor, and it works fine while on the macbook pro.
    I've attached a video sample of the issue in action.

    • 

    5 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have identified that this occurs when you connect your Macbook Pro with an external monitor using the older, obsolete Apple adapter.

    On using the newer, updated model of the Apple adapter, this issue does not occur. Many of our users have confirmed this.

    Please share what hardware you’re using to connect the external monitor to your MBP.

    —
    Adobe InDesign team

12. Wordwrap

    Anyone also having problems with word wrapping? Found some english words but many german words that InDesign doesn't seem to know :/

    1 vote

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13. proportional scaling and Opt + drag copy feature not working

    Some, but not all, shift and option key functionality not working. I've tried both the Webroot SecureAnywhere fix (don't have this on my computer) and the keyboard unicode fix. Neither have helped. it's also inconsistent. it was working fine last night at home but not working this morning in my office.

    3 votes

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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14. New document dialog is extremly slow

    If I want to create a new document the dialog news at least 10 sec to open. After that I can set my defaults but when I click the »create«-button it takes another 10 to 20 sec until the new document is created. The fans are blowing like ****.

    InDesign 14.0.3

    2 votes

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15. Colour swatch problem. CMYK Sliders have changed to DIC colour system and I can't change them back

    Colour swatch problem. CMYK Sliders have changed to DIC colour system and I can't change them back.
    2019 Indesign CC Mac version.

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16. type kits

    The option to have Adobe typekits is not showing up on any of my CC applications. I have the latest version of the CC subscription, however I no longer have the option to get adobe type kits.

    1 vote

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17. STILL stuck in hand tool InDesign

    Stuck in hand tool... YES I read the existing thread... NO none of those fixes work. Adobe, PLEASE supply a REAL, PERMANENT fix.

    Running 2015 MacBook Pro Retina 15-inch, Mojave 10.14 2.8 GHz

    I have NO OTHER programs running. RESTARTING neither the app nor the computer helped. I can't perform ANY tasks in InDesign.

    8 votes

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    11 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. find/change search selection changes randomly

    ID 14.0.2

    I use certain Find/Change queries repeatedly.

    The queries are saved with the SEARCH option set to SELECTION.

    Normally I select a portion of text and run the F/C query to automatically make changes.

    Recently however, the query is sometimes applied to the WHOLE DOCUMENT.
    I haven't found a pattern, but maybe once out of every 4 tries. It seems it randomly defaults to SEARCH=DOCUMENT, instead of the way the query was saved.

    Hope I have described it clearly enough...

    5 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Superscript numers will not carry over from mounted Excel-file

    When placing a link to excelfiles that has a cell with superscript numbers the superscripted number will not carry over to the Indesign document. For instance 1234[2] will just show 1234 in Indesign.

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20. Interactive fields - FontSize too small when populated from Database

    Dear sir or madam,

    we've updated our InDesign from Version 13.x to 14.0.2. Now we encountered a problem with our interactive fields. The fontsize in our generated interactive PDFs is extremely small when populated with values out of our database. In contrast the fontsize is normal when the interactive textboxes are filled manually inside Adobe Reader.

    When we export an interactive PDF from our same source-InDesign file, the problem occurs only with the export from InDesign 14.0.2. No fields or any settings were changed.

    We're using iTextSharp for populating the interactive "AcroFields".

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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