7696 results found

1. Curves from Illustrator are straight lines in InDesign but fine when exported to PDF

   I have a graphic that I've created in Illustrator that one of the curves displays as straight lines when viewed in InDesign. Export it to PDF and it displays as it should. The grey circle that this element sits on renders correctly in both. We have had this on files in the past. Any ideas?

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   1 comment  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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2. Multiple variables in a TOC

   While having headlines with zwo or more variables in the document, the TOC will be horrible wrong - it looks like a variable-puzzle.

   This mistake destroys any dream of creating efficiently catalogues and users are forced to use any kind of dirty-trick or handle on very expensive way a "handmade-process".

   This Bug is known since CS5.x.
   So please: Repair this Bug - now!

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   4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

3. Typographer's Quotes bug?

   I've encountered an issue with Typographer's Quotes not working. I've searched extensively online and tried all the usual suspects (Typographer's Quotes is on in preferences, both Document and without any documents open; reset preferences) but I've been unable to fix them.

   After further investigation, it seems that the issue only occurs using a single typeface (Skolar Latin, installed as OTF versions in Windows 10 Pro itself, rather than via Typekit). When typing double or single quote marks in InDesign with any weight of this typeface, then the straight version is inserted, irrespective of the Typographer's Quotes setting. If I do a search for the relevant double or single quote marks and replace them with the same (as this used to fix the issue on the Mac) it replaces them with the straight version, again, irrespective of the Typographer's Quotes setting. However, if I use any other typeface, the issue doesn't occur - all quotes are inserted with the correct Typographer's version.

   I've also conducted some other investigation and, basically, narrowed it down to being an issue (bug?) with InDesign CC 2018 (version 13.1 x64) on Windows 10 Pro (version 1803, OS build 17134.165; Dell XPS 8930 / i7-8700 / 16GB RAM / GTX-1060 6GB). I've arrived at this conclusion due to the following reasons:

   Typographer's Quotes work fine in Illustrator CC 2018 / Photoshop CC 2018 / Microsoft Word on the same PC - hence not an issue with the OTF files, or anything relating to the font files themselves.

   The issue doesn't occur when opening the same file in the Mac version of InDesign CC 2018 - hence not an issue specifically relating to the document file, InDesign preferences, or and Paragraph / Character Styles, or OTF files (as all are the same as on the PC).

   The issue is reproducible in different InDesign documents on the same PC.

   The issue is reproducible on a different PC.

   I've encountered an issue with Typographer's Quotes not working. I've searched extensively online and tried all the usual suspects (Typographer's Quotes is on in preferences, both Document and without any documents open; reset preferences) but I've been unable to fix them.

   After further investigation, it seems that the issue only occurs using a single typeface (Skolar Latin, installed as OTF versions in Windows 10 Pro itself, rather than via Typekit). When typing double or single quote marks in InDesign with any weight of this typeface, then the straight version is inserted, irrespective of the Typographer's Quotes setting. If I do… more

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4. When creating a EPUB with jpeg images there is always a .PNG file

   When creating a EPUB with jpg images there is always a large .png file in the EPUB (it this is not an image). Publish Drive is refusing my EPUB because of this .PNG file.
   Please help

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   2 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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5. Master Page

   Master Page not reflected on some document pages. Adobe InDesign CC 2018. Workaround was to change the affected document pages to another master page, then change back to the original master page. The document pages then refreshed to the expected result.

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   1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

   Adobe InDesign team

6. Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Steps to reproduce the issues:
   1. Create a new document.
   2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
   3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
   4. Enter custom (valid) Cell Range "A1:E5"

   Expected result:
   No error and a table containing cells A1 through E5.

   Actual result:
   Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

   This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached Columns_52.xlsx with range "A1:E5", for example.

   Adding/removing a column (attached Columns_27.xlsx file) avoids the error.

   Versions of Adobe InDesign:
   CS6 through CC 2018.0, Windows and macOS

   Test files and screenshot of error attached.

   Excel filter rejects custom Cell Range for 26-column sheets (.xlsx-only)

   Steps to reproduce the issues:
   1. Create a new document.
   2. Select File > Place, check Show Import Options, select attached Columns_26.xlsx file.
   3. Note nonstandard default Cell Range: A1:A@10 (should be A1:Z10).
   4. Enter custom (valid) Cell Range "A1:E5"

   Expected result:
   No error and a table containing cells A1 through E5.

   Actual result:
   Error message, "You have not entered a valid 'Cell Range'. (See attached screenshot.)

   This error is given for any sheet whose right-most column is a multiple of 26 (so Z, AZ, BZ, etc.). Place the attached… more

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   Under Review  ·  3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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7. cannot place this file. No filter found for requested operation

   May 16, 1028

   I am using macOS High Sierra, version 10.13.4 which I updated a few days ago.

   I was/am using the InDesign CC 2018 version 13.1.

   I got/am still getting the same error, after uninstalling and reinstalling InDesign.

   1. New document in inDesign CC 2018.
   2. Letter size w/bleeding edges.
   3. Selected the document.
   4. Did a CMD+D and selected my .psd file, which was created on April 26, 2018.

   Result: Error
   Cannot place this file. No filter found for requested information.

   Thank you in advance.

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   3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Thanks for reporting the issue.

   Please can you send me some sample files which you are unable to place?

   You can mail me the files at amaarora@adobe.com

   -Aman

8. title bar icons

   Editable Title bar ... let us firstly remove the Br and St icons (really that stock stuff!!!) ... and possibly add our own buttons ... Primarily though allow us to disable stock throughout CC ...

   3 votes

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9. Hanging Indent plus Left Justify makes words float out of text frame

   I often use bulleted lists with the commmand/backslash (hanging indent) tool. If the text is aligned left, no problem. But when I use left justify, it sends some of the words off to the right — outside of the text frame! Please see examples below.

   The text samples here were using Adobe Paragraph Composer. But when I switched it to World-Ready it fixed it!

   I've been having this problem for a while. Before I updated to InDesign 2018 and after the update as well. I'm running El Capitan 10.11.6 on a Mid 2011 iMac.

   Solved in this thread: https://forums.adobe.com/thread/2462045

   Here is a snippet: https://www.dropbox.com/s/0sii52kmjy53nnx/floating%20word%20snippet.idms?dl=0

   I often use bulleted lists with the commmand/backslash (hanging indent) tool. If the text is aligned left, no problem. But when I use left justify, it sends some of the words off to the right — outside of the text frame! Please see examples below.

   The text samples here were using Adobe Paragraph Composer. But when I switched it to World-Ready it fixed it!

   I've been having this problem for a while. Before I updated to InDesign 2018 and after the update as well. I'm running El Capitan 10.11.6 on a Mid 2011 iMac.

   Solved in this thread: https://forums.adobe.com/thread/2462045

   Here… more

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10. crash when deleting line

    InDesign crashes on selecting a specific line in TOC

    Hi! When trying to delete some lines in the TOC, some lines cause crashes. For one line it seems impossible to delete it. When selecting the line or the space the cursor freezes within seconds and a crash report appears.
    On reopening the file an error message appears, though the file can be opened.
    Attached are two screenshots and the file.
    Regards,
    Peter

    version 13.1x64

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fixed in Id 14.0.3

11. I'm using Windows with InDesign cc 2018, but I can't seem to export a single page from a multipage document.

    I know I can export separate pdf files, but I don't want 90 separate pages, I should be able to simply select one page and export it, with the printer's marks. I also tried to print to pdf using the print settings, but was unable to create a pdf file with the printer's marks and bleed, even though these were selected in the dialogue box.

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12. Indic script rendering issue

    It seems that Indic Scripts should be supported by default in InDesign, without having to separately check boxes in preferences or select "World Ready Paragraph Composer" in the paragraph window's menu.

    1 vote

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13. InCopy assignment names don't change with file name

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be to create a new text object and copy/paste the text there. But that's still not ideal.

    An Ideal Solutions? (if ever at all possible):
    The actual Assignment name (that starts as "Assignment 1") can be changed by simply double clicking it form the assignments panel if you neglected to change it when the assignment was created. Could assets also get that treatment maybe?

    Any simple fixes would be helpful.

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be… more

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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14. Error Code 6: Could not complete your request because of a database error. The file <filename> is damaged

    Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

    What can I do to restore my file?

    2 votes

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    8 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

    If your file is still not getting repaired in latest InDesign , can you please share the document with Grp-idfile@adobe.com.

    Thanks, Adobe InDesign team"

15. [ID-4213625]Indesign performance issue : Bad performance when using span columns in InDesign/InCopy

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy should still be usable when a layout file was built using either "span column" or "split column" (e.g. using a paragraph style > "Span Columns").

    ---

    ACTUAL RESULT
    Very bad performance - working is NOT possible anymore

    VERSIONS
    Windows 7, CC 2015.4 and CC 2017.0
    Windows 10, CC 2015.4 and CC 2017.0
    macOS 10.12, CC 2015.4
    even CS6 versions are affected...

    ---

    STEPS TO REPRODUCE
    1. Create an InDesign document with several pages
    2. Define the text frame options with two columns
    3. Link all frames and fill with placeholder text
    4. Create a new paragraph style with the option "span columns" (e.g. title)
    5. Define several parts of the layout with the new paragraph style
    6. Edit some text near the paragraph style
    --> the performance while typing is very very bad!!!

    ---

    EXPECTED RESULT
    InDesign and InCopy… more

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    14 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Partial Fix  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have been able to improve the performance with span columns but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

16. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

    7 votes

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    7 comments  ·  Others  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

17. eyedropper tool

    Adobe InDesign CC 2017 (also 2018) The eyedropper tool does not work on text, when there is a second layer with data in it. On the screenshot I tried to make the text green.
    When the red layer is turned off, it works properly.

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    3 votes

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18. Indesign crashes when I export 2 PDF files in a row.

    I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.

    This happens every single time, even if I wait until the first PDF is long finished.

    3 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

19. book file don't work

    Hi,

    unfortunately it looks like the book file isn't work anymore with InDesign CC 2018.1 in Windows 10.

    On my Mac it is working! I have attached two hardcopies (the one with correct page numbers is from Mac, the other from Windows 10 pro).

    Obviously I tried to create a new book file and added files manually – same result.

    As a result all cross-references between documents are wrong.

    Any ideas?

    Ulrich

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    6 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We’ve tried to reproduce the issue you’ve mentioned. It is working as expected.
    Could you elaborate a bit more on the exact steps you are doing when you see the problem? If you could also attach a small demo movie, that’ll be even more helpful.

    Thanks,
    Adobe InDesign team

20. Images pixelated when published online, if the frame is scaled

    Images inside scaled frames can be pixelated when published. It looks like the frame scaling is applied to the resolution i.e. a 10% scaled frame will have 10% of the desired resolution. Reproducible if 'Adjust scaling percentage' preference is set. Setting a higher export resolution in the 'Publish Online' dialogue doesn't fix it.

    InDesign CC 2018, probably older versions with Publish online.

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    3 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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