I have recently upgraded both my INDESIGN AND INCOPY to 2019 .... and the edited INCAP files coming back to me via email are not opening when I double click them .... I get the attached error - WHEN I BROWSE and locate file its just a horrible circle - nothing happens ... Please let me know if there is a bug fix or plug in - was all working fine before the upgrade...

OS is SIERRA 10.12.6