Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
801 results found
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Indesign performance issue : Bad performance when using span columns in InDesign/InCopy
VERSIONS
Windows 7, CC 2015.4 and CC 2017.0
Windows 10, CC 2015.4 and CC 2017.0
macOS 10.12, CC 2015.4
even CS6 versions are affected...
STEPS TO REPRODUCE
1. Create an InDesign document with several pages
2. Define the text frame options with two columns
3. Link all frames and fill with placeholder text
4. Create a new paragraph style with the option "span columns" (e.g. title)
5. Define several parts of the layout with the new paragraph style
6. Edit some text near the paragraph style
--> the performance while typing is very very bad!!!
EXPECTED RESULT
InDesign and InCopy…27 votesHello All,
Thank you for reporting the issue to us.
We have been able to improve the performance with span columns but it is till work in progress.Please upgrade your InDesign application to the latest version to try out the incremental fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
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Indesign incredibly slow or crashes with more than one document open
InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.
Steps to reproduce:
Open INDD doc (either on network or desktop)
Open second INDD doc
Attempt to edit text in either doc or copy over text from one document to the nextSet-up info:
InDesign 15.0.2
Windows 10 Enterprise // 10.0.17763Trouble-shooting included:
- Turned off…26 votesAs confirmed by a customer over the thread that the issue is fixed in InDesign 2020(v15.1.2.226).
We recommend you upgrade to either InDesign 2020(v15.1.2.226) or to the latest InDesign 2021(v16.0.0.77) for the fix.
If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign Team -
Indesign performance issue : CC 2019 uses all the system memory on Mojave
So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.
This is what happens:
1. Open InDesign
2. Doesn't matter if im working or it's just open
3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.System:
iMac Pro (macOS Mojave 10.14)
3 GHz Intel Xeon W (10 cores)
64 GB RAM
Radeon Pro Vega 64It's a new iMac with…
23 votesClosing this issue.
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Adobe InDesign team -
unable to change font, size, style in Script UI, alignment problem with Image on button
Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
Alslo image in button way OFF alignment.This result in uglier customized UIs than it's older versions.
As the world population is getting older, the ability to have bigger font size and style is really needed.23 votesThanks for reporting the issue.
We are reviewing it-InDesign Team
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InDesign window in fullscreen after escaping presentation mode
InDesign version 17.1
When entering presentation mode (shift+w), and then escape, InDesign windows becomes fullscreen.
It would be great to get back to same size and position.22 votes -
InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks
I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.
I need my fonts not sure what to do?? Help.
22 votesTry closing the document that shows the Background Tasks as queued. If the Auto-Activate Adobe Fonts option has been selected and you are connected to the internet, fonts in your document should get auto-activated.
Please try once again and let us know.—
Adobe InDesign team -
stuck on type tool
I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work
21 votesHello All,
Thank you for your patience all this while.
We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
We have concluded our investigation and have come up with few findings.1. For many of the users the issue got fixed after updating InDesign to a newer version.
2. For few, the issue was intermittent and is no longer reproducible.
4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lagsOver the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
If you are…
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InDesign, InCopy: linked copy and image files randomly broken
We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.
Looking for a resolution to these issues:
InDesign: Not all…
20 votesThanks for reporting. We will review it
-InDesign Team
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mouse lag in indesign when photoshop window open
Experiencing terrible mouse lag in indesign, the cursor flickers constantly and it feels like the mouse is swimming through mud. Nearly enough to make the program unusable. Reinstall fixes the problem temporarily but it returns within 30mins.
I have identified that this only happens when a photoshop window is open behind or next to the indesign window.
Indesign 13.1
Photoshop 19.1.2
Mac os sierra 10.12.619 votesWe confirmed that the 60Hz version MODEL A2119 EMC 3279 works fine. The offending Apple dongle is MODEL A1621 EMC 2877 which is the obsolete model.
Please upgrade the Apple dongle to overcome the issue.
Adobe InDesign team
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Display not properly refreshed
In the latest versions the screen often isn't refreshed properly. Only after rescaling or changing to Preview mode the old data is hidden.
18 votesThank you for reporting the issue to us.
We are currently reviewing it.
InDesign Team -
cross-references bug introduced with 2018.1 update
The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.
When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.
This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I…
18 votesThis issue was fixed in ID CC2019 version.
Please update to the latest version of InDesign available via Creative Cloud application.
Adobe InDesign team
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InDesign 2023 (18.0) Screen not refreshing
Half the time or more, page down/up and zoom do not refresh the screen. Attempting to select something just draws the rectangle around nothing. Finally through a variety of erratic body movements, thrashing and random gestures, ID wakes up. This is a huge step backward from v17. Productivity severely hampered.
17 votesWe're looking into this issue.
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Adobe InDesign team
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Reveal in Finder on NAS Server not working
When using InDesign 14.0.3, on mac OS X Catalina (10.15.1), ctrl clicking the .indd file's title bar to reveal in finder doesn't work (switches to finder but doesn't reveal) if the .indd file is stored on NAS RAID server. Server connection is afp://
Revel in Finder command works fine if the .indd file is stored locally.16 votesThanks for reporting. We will review it
-InDesign Team
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shift doesn't work at all
I updated the version yesterday.... shift doesn't work any more!
16 votesHello All,
Thank you for your patience all this while; we really appreciate your support!
Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.
For now I request you to follow the below provided KB doc for the quick workaround of the problem.
https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.htmlIn the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.
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Sanyam Talwar
InDesign Team -
InDesign performance issue: New document window gives blank screen
Latest version of InDesign supplied by Creative Cloud installer on 64-bit Windows 10 PC.
Steps to reproduce:
1. File - New Document.
2. Bingo...Expected result:
A useful window with options to create a new document.Actual result:
A useless blank screen (see attached screenshot).16 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 15.0Please upgrade your InDesign application to the latest version to try out the fix.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 15.0
https://helpx.adobe.com/indesign/kb/fixed-issues.html-InDesign Team
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No Panels at Start
Many times CC apps start with no panels at all or panels which won't expand when clicked.
Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).
Has been going on for many iterations of CC apps.
macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1
14 votesHi,
As per some recent comments on this thread, customers have confirmed that the issue is fixed.
We are closing the thread. In case issue is encountered again, please log a new thread.-InDesign Team
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Indesign performance issue : Object movement
Indesign is always giving me rainbow wheel even if I edit small slides.
14 votesHello All,
Thank you for reporting the issue to us.
In the latest version of InDesign, Id 14.0.3
We have fixed multiple scenarios where the movement of objects was found to be slow.Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Error on Save : "Indesign is unable to save this file. We tried, but appears to be damaged."
Indesign constantly comes up with a weird error when ever I click save while in a document - 'Indesign is unable to save this file. We tried, but appears to be damaged. click Ok.
Also I know in the previous version that whenever I zoomed in too much I would get constant crashes. Hope it's been fixed in the version but I won't hold my breath.
13 votes -
Menu bar gets stuck - Indesign on M1 Pro mac
On a regular basis the pull down menus in Indesign will stop reacting properly: Clicking menu item will select the topic (screenshot 1), but not pull down the menu. A second click AND hold will pull down the menu, but all the sub-menus remain unavailable, they will not pull out. The issue is persisent: Restarting Indesign does not fix it once it starts occuring, but restarting the computer will fix it. The issue may be OS related, but it only occurs in Indesign, and only on my M1 Pro computer, not my older Intel mac.
The issue usually occurs after…
12 votes -
Slow performance - spinning wheel - AdobeFnt22.lst
Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it…
12 votesThanks for reporting the issue. We will review it shortly.
-InDesign Team
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