We are a group of 16 graphic designers working on Macs. Our OS are varied between Sierra, High Sierra and Mojave. We work in InDesign 14.03 and 15.02 (with linked InCopy assets), Bridge 9.1 and 10.03, Photoshop 20.0.8 and 21.1, and Illustrator 23.1.1 and 24.1. We work on Box Drive and store our layout files and absolute-linked image assets there. It is critical that we are able to work on each others’ files in a high-volume, high-production environment. We don’t believe this is an issue related to our connection speeds.

Looking for a resolution to these issues:

InDesign: Not all image and InCopy files are automatically updating / relinking to original assets on Box. This occurs when both original and different users open the InDesign file to edit it.

Box Drive: Writers cannot always see ICML and Assignments files on Box Drive (in the Finder) after an Art Director has exported them for the writer to work on. This typically occurs shortly after exporting the assets.

Bridge: time to load image previews can take up to 15 minutes for some designers.

InDesign (15.0.2) becomes almost unusable with more than (1) document open. Trying to copy text or images from one document to the next or just work in one of the documents while the other is open results in minutes-long wait times (or complete crash) to even select a text box, type a character, etc.

Steps to reproduce:
Open INDD doc (either on network or desktop)
Open second INDD doc
Attempt to edit text in either doc or copy over text from one document to the next

Set-up info:
InDesign 15.0.2
Windows 10 Enterprise // 10.0.17763

Trouble-shooting included:
- Turned off all plug-ins
- Turned off all preferences related to instant rendering of image, type, previews
- Turned off pre-flight
-Turned off type previews, variable characters, etc
-Display is set to typical (although, it happens in FAST as well)

Happening across regional team of 20+ users all working on the same Windows version and similar computers (Lenovo)

Very Slow Performance

Yes, InDesign is extremely slow today 2020-06-19, almost unusable, even many months after being discovered.
The most worrying is that it seems that this bug was discovered in September 2019.

As David wrote 2019-09-04: “Almost every action from selecting objects, resizing objects, or moving objects comes with a really slow reaction time”.

Behaviour:
> InDesign freezes, and my cursor starts spinning around (CPU jumps to 95-98%) for almost 30-45 seconds before I can continue with next command.
> The behaviour is random, but when it starts working slow, then it continues. It usually happens when I open two InDesign documents at the same time (small documents).

I run InDesign 15.1 x64 from Creative Cloud, and Windows 10 Enterprise with 16GB RAM.

I hope Adobe fixes this very soon, as I cannot perform my daily work and my employer starts asking what is wrong with my deliveries.

Manuel

Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress

Folks,
Please vote if you have the same issue:

I can't work anymore on more than one packaged doc containing 'Document fonts' folder in each package in InDesign 15.1.1.
Moving frames, selecting text in the frames or switching between two (blank) docs causes an unacceptable huge delay what makes efficient work impossible.

Performance got worse and worse since 15.02 / 15.03 / 15.1 already. Removed ID completely, as well any plug-ins or font management software. Bug occurs on three independent Win10 machines using 15.1.1.
I'm currently working on ID 15.01 which is the only version I can work in still fluently.

Temporary solution:
Renaming or moving one of the 'document fonts' folders enables fluent work on the fly, hiding control panel in ID too. As soon ID accesses fonts in the document fonts folder the issue occurs, no matter what font is used.
Definitely located that the bug is related to this folder only.

Please replicate on your end creating two new packaged files.

Posted the topic in Adobe community forum already:
https://community.adobe.com/t5/indesign/not-able-to-work-on-more-than-one-document-in-indesign-2020-on-windows-10/m-p/11238594?page=1#M192146

Adobe already assisted in a remote support session:
Resetted ID prefs and repaired all Microsoft Visual C++ files 2012-2019 without results.

Thanks
Regards

I've noticed a pattern when clicking on one of my recent file icons... I use two different cloud storage platforms, Dropbox and Sync. Both services are accessed from local folders on the same external hard drive. When trying to open one of the recent DROPBOX files from the Recent start page, I get the dreaded 'Either the file does not exist...' error.

BUT, when I follow the same process with one of the SYNC files, it opens with no issues.

ALSO, I can open files from EITHER service using the File > Open Recent method.

So... could the problem somehow be with the Dropbox integration? Any thoughts, InDesigners? Thanks!