7591 results found

1. Can't scroll through pages in presentation mode

   2017.1 Release, 12.1.0.56 Build
   macOS Sierra version 10.12.6

   When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.

   6 votes

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Hello All,
   There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
   I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.

   Are you able to scroll using clicks and arrow keys?
   Is it the case that, the issue is intermittent or only happens in a specific scenario?
   Also, let us know your machine details such its configuration, OS version and Id version

   This can help us to get to the bottom of the issue

   Thanks,
   Abhinav

2. Crash when exporting

   Every time I try to export my document to a PDF InDesign 12.1 crashes. I've quit and restarted the software, and restarted my computer. I have no pending updates. I'm not sure why the program crashes every time I try to export. I've tried to go around the issue by packaging the file, exporting directly to PDF, or getting a PDF from a "print" operation, but nothing seems to work. It crashes every time.

   6 votes

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   6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. Export from book file default to wrong filetype

   CC 2017 12.0.0.81
   Using the regular export menu, export an interactive PDF. That becomes the default. But now I want to export a Print PDF from the book panel, it keeps defaulting back to interactive PDF. So to make its I don't have to remember to choose Print PDF (for every single export), I have to first export a random Print PDF using the regular export menu, just to switch the default in the Export Selected files to PDF option.

   The two export locations: File > Export and using the flight from the Book panel, shouldn't be tied together. They should have their own defaults.

   CC 2017 12.0.0.81
   Using the regular export menu, export an interactive PDF. That becomes the default. But now I want to export a Print PDF from the book panel, it keeps defaulting back to interactive PDF. So to make its I don't have to remember to choose Print PDF (for every single export), I have to first export a random Print PDF using the regular export menu, just to switch the default in the Export Selected files to PDF option.

   The two export locations: File > Export and using the flight from the Book panel, shouldn't be tied together. They… more

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   1 comment  ·  Book/TOC  ·  Delete…  ·  Admin →
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4. When opening two documents as tabbed one window group, ID does not auto-fit the resulting taller window onto full screen

   Make adding the additional document tab fit the resulting tabbed window into the same space the old one without tabs occupied.

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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5. InDesign Crashes when Scrolling the document

   My file continually crashes whenever I attempt to scroll down on the document.

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   6 votes

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   6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We’ve fixed the issue with InDesign’s latest Mar’18 update.
   Please download the latest InDesign version (InDesign CC 13.1) for the fix.

   List of crashes and other issues that have been fixed with the update can be found at the below provided link:
   https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

   If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

6. [BUG] Generative AI Alt Text setting will turn itself on when importing user settings

   ​
   Hello, 
    

   This is my 2nd day this week posting a very frustrating bug on InDesign and I consider this one far worse. In trying to figure out a bug with workspaces on Monday, I exported my current settings, reset InDesign preferences, and imported my settings back in. 

    

   I did not check the settings. I should have. The generate AI Alt-text box had been rechecked, and I had NEVER manually done that. I have recreated this issue more than 5+ in a row by:

    

   1. Resetting my InDesign preferences to the default and restarting.
   2. Reopening InDesign, checking off both Generative AI boxes in preferences
   3. Export those settings, reset preferences back to default on reset, and reopen InDesign
   4. When you reopen InDesign and import your preferences (they should be default with both Gen-AI boxes UNCHECKED), the “Auto-generate Alt Text when placing images” WILL BE TURNED ON EVERY TIME WITHOUT FAIL.

    
   I cannot explain how upset I am by this bug. I am nearly insisting this broken and destructive feature be pulled from the app because it has only been a nuisance for most users I have spoken to. If there is n feature that can automatically affect 100+ photos in a document, why is there not a feature to automatically remove any changes? Why on earth to I have to manually fix the AI’s mistake that I didn’t even ask for???

    

   I spent the past 3 days working on files that now have had AI Alt text generated for them without me knowing. I have had those settings off since they first came out. 

    

   I have absolutely no way to know which files have been affected because AFAIK there is no history log.

    

   BONUS TIME!!

    

   I would also love to point out that the Alt-text tag is affected by layers. If your photo bleeds behind an object, the alt text symbol will be hidden. Maybe this is not new, but almost feels like another step to further hide AI alt text generation from users. 

    

    

   This bug has pretty much broken me on this problem and made me furious. Are there even bug testers for these features? I am a designer, not a software engineer, yet this is my second InDesign bug found this week that has seriously impacted my workflow and made me take time out of my work day to address it. I am furious. At this point I feel I deserve compensation lmao.

    

   InDesign 21.3 on Mac M1 Ultra Tahoe 26.5.1

   ​

   ​
   Hello, 
    

   This is my 2nd day this week posting a very frustrating bug on InDesign and I consider this one far worse. In trying to figure out a bug with workspaces on Monday, I exported my current settings, reset InDesign preferences, and imported my settings back in. 

    

   I did not check the settings. I should have. The generate AI Alt-text box had been rechecked, and I had NEVER manually done that. I have recreated this issue more than 5+ in a row by:

    

   1. Resetting my InDesign preferences to the default and restarting.
   2. Reopening InDesign, checking off… more

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   2 comments  ·  Others  ·  Delete…  ·  Admin →
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7. PDF comments UI bug

   In the panel for "pdf comments" you can set a filter to show only some types of comments. If you open this panel, all "comment type fields" are unselected – although they can all be seen in the document (screenshot 1). This is a mistake. All the fields should be selected at this point.

   If you click on one or more types, only these types will be displayed in the InDesign document. Correct behavior now. (Screenshot 2)

   Tested with InDesign 2026 21.1 and 2026 Prerelease 21.2

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   0 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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8. There was an error updating the artifact

   Adobe Indesign 2026 V21.1

   i was trying to update a filed shared for review but it keep saying "There was an error updating the artifact" i've tried to update the indesign but as same.

   5 votes

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   1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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9. [ID-4272075] Interactive PDF Buttons: Button bounding area expands after file conversion from older version to 21.0

   1. InDesign 2026 v21.0.1

   2. I've just verified and reproduced this interactive PDF button display bug by first confirming that several archived versions of the interactive PDF (created from archived InDesign Source files), all function perfectly and as expected. It is ONLY by opening one of those older, archived InDesign source file in the current 2026 v21.0.1 and exporting a new copy of that same Interactive PDF that the buttons all appear differently when clicked.

   3. The expected result is to have interactive buttons that look clean and functional when clicked.

   4. The actual result (only when exporting the Interactive PDF from the current version of InDesign, never before from previous versions), is that all the interactive buttons now show a black bounding box that surrounds and extends up above and beyond the boundaries of the buttons themselves. It's visual display bug specifically on buttons. This remains true even when the buttons DO NOT have any hover or click states assigned. It's a button element issue, not a visual state issue. (Although the Hover state has always been glitchy or "sticky" which is annoying, but not as bad as the black bounding box described here.

   5. Screenshot examples from the exported interactive PDF have been provided.

   Workaround:
   1. Export the test document to IDML and use the IDML to export to Interactive PDF
   2. Recreating the button entirely in InDesign 21.0 restores the correct clickable area. However, this is not ideal for users working with older templates containing many pre-existing buttons.

   1. InDesign 2026 v21.0.1

   2. I've just verified and reproduced this interactive PDF button display bug by first confirming that several archived versions of the interactive PDF (created from archived InDesign Source files), all function perfectly and as expected. It is ONLY by opening one of those older, archived InDesign source file in the current 2026 v21.0.1 and exporting a new copy of that same Interactive PDF that the buttons all appear differently when clicked.

   3. The expected result is to have interactive buttons that look clean and functional when clicked.

   4. The actual result (only when exporting the Interactive PDF from the current… more

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue, and it is currently under investigation.

   —

   Adobe InDesign Team

10. Setting maximum limit above 2000 for "Always subset fonts with glyph counts greater than:" does not work

    By default, the InDesign preference General > Always subset fonts with glyph counts greater than is set to 2000 characters. However, there are many popular fonts that have many thousands of glyphs beyond that and changing this number to a higher glyph count to accommodate those fonts does not work. The fonts are still subset even if the PDF export setting is set to "Subset fonts when percent of characters used is less than 0%."

    Fonts to try:
    Garamond Premier Pro
    Arno Pro

    This is a major problem for files intended for print that require fonts to be fully embedded.

    5 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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11. [ID-4264855] Issue with Animated Zoom in GPU

    New PC GPU zoom doesn't seem to centre the zoom on the cursor leading to not super useful behaviour (you have to zoom and then drag with the hand tool to get back to what you were originally trying to zoom into). It's very disorientating.

    5 votes

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    15 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.5.0.048). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

12. selecting text boxes

    InDesign 20.2 Mac M1 Sequoia 15.4.1. When I click a text box to select it, nothing happens until I jiggle the mouse. When this happens the corner boxes appear. However, many times when I click, nothing appears selected. This bug is unsettling. This is why I prefer to use InDesign 19 for important jobs. The text block in the attached screen shot has been single clicked.

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    5 votes

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    2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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13. Lag in 20.0 and higher

    The lag in 20.0 and its updates is hard to stomach. We pay a lot for this app and it is VERY difficult to work with these issues. Evey time I click on something in a document - no matter how large a file - there is lag. Text boxes, images, color shapes/boxes. I have a brand new Mac Studio with Apple M2 Ultra and 128GB Memory - I have more than enough power to support your app. PLEASE FIX THIS ISSUE. I have tried all of the troubleshooting offered to no avail, and I shouldn't have to trouble shoot to make it function properly.

    The lag in 20.0 and its updates is hard to stomach. We pay a lot for this app and it is VERY difficult to work with these issues. Evey time I click on something in a document - no matter how large a file - there is lag. Text boxes, images, color shapes/boxes. I have a brand new Mac Studio with Apple M2 Ultra and 128GB Memory - I have more than enough power to support your app. PLEASE FIX THIS ISSUE. I have tried all of the troubleshooting offered to no avail, and I shouldn't have to trouble shoot… more

    5 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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14. Constantly forgetting Workspace setting

    InDesign 20.1, as well as pretty much every version since 2019 continually forget my WorkSpace setting, so that when I boot ID, it randomly thinks I'm new, and so it loads the annoying popups and product tours and the almost ubiquitous blue alert at the bottom helping me with saving my settings.

    Fix this.

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. Can't move objects properly, they jump out of the frame InDesign V20.1

    When I want to move the frame around the page, the object jumps randomly on the side of the screen. Does not fallow the mouse. Cannot do precise layout.

    5 votes

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    0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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16. [ID-4245219]Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

    Issue: [Break in ID 19.0] Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

    Under certain conditions, the second letter after the opening letter in a word vanishes. This issue affects the appearance and natural flow of the text.

    Note: Creating this thread to track the third point mentioned in the thread: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/48955319-hebrew-text-bugs-in-indesign-2025

    5 votes

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    Please update your InDesign application to this latest version to get the fix.

    --

    Adobe InDesign team

17. [ID-4256404]InDesign crashes consistently on book pdf export

    InDesign 20, Mac Ventura 13.7. iMac 27in, 2017.
    Every time I try to export a Book to PDF InDesign crashes. Crash occurs even with just one idd doc in the book (with nothing in the doc besides a single page with one rectangle shape).

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    5 votes

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    4 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    —

    Adobe InDesign Team

18. Applescript export and save commands not working

    InDesign 2025 - Applescript export and save commands not working.
    Tested on muliple mac OS versions

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    2 comments  ·  Scripting  ·  Delete…  ·  Admin →
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19. Image Path Data Merge Is Ignored

    InDesign 19.4 for Mac (Sonoma 14.5)

    After the latest update, the data merge is not longer working properly for image files. While, in some cases, the paths to the images is correctly resolved and the images are embedded, the same data file that has worked earlier this year now creates an issue, so that images are not shown after data merge.

    Instead of using the path given in the data file, InDesign now searches for the images in the folder where the data file is, ignoring the path name in the data file.

    Moving the images into this folder works as a workaround. However, resolving image paths has worked correctly in previous versions, and I would love to have the old functionality back.

    InDesign 19.4 for Mac (Sonoma 14.5)

    After the latest update, the data merge is not longer working properly for image files. While, in some cases, the paths to the images is correctly resolved and the images are embedded, the same data file that has worked earlier this year now creates an issue, so that images are not shown after data merge.

    Instead of using the path given in the data file, InDesign now searches for the images in the folder where the data file is, ignoring the path name in the data file.

    Moving the images into this folder works… more

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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20. Reflowable EPUB3: "Page Navigation" export option adds a space inside hyphenated words at page breaks

    1. Version of InDesign: 19.4

    2. steps to reproduce

       • create a new InDesign file
       • add a text frame to the blank page
       • add enough text so some words are hyphenated at the page breaks for the next pages
       • export to epub3
       • enable "Page Navigation" on EPUB export

    3. Expected result
       Page navigation markers are added without interrupting the hyphenated words at the page breaks.

    4. Actual result

       When using the "Page Navigation" export option for reflowable EPUB exports, InDesign adds a <span> and </span> tag pair with a blank space character in the HTML export instead of simply dropping the soft hyphen that was present in the print layout.

       Result in the EPUBs XHTML:

       <p class="bodytext">Idel illandia suntusdae quoditint debitatissit quam quamus magnimus es quiaeper elor eper<span id="page2" role="doc-pagebreak" aria-label="2" epub:type="pagebreak"> </span>nat quo con re nimus?</p>

       Another example using English text (from the "Georgia" file in the EPUB3 samples project):

       In my file "georgia", the words "consists" and "headward" are both hyphenated by InDesign as "con-sists" and "head-ward" at the page breaks, but exported to EPUB as

       con<span id="page2" role="doc-pagebreak" aria-label="2" epub:type="pagebreak"> </span>sists

       and

       head<span id="page3" role="doc-pagebreak" aria-label="3" epub:type="pagebreak"> </span>ward</span>

       respectively, thus displaying as "con sists" and "head ward".

       I am confident that this is not an issue of readers / apps display the EPUB erroneously, as I tested my example files on a PC with Kindle Previewer 3.81, Adobe Digital Editions 4.5, Thorium 2.2.0, as well as on a Kindle Paperwhite via Send to Kindle, a tolino (popular brand of readers in Germany, both with Adobe RMSDK rendering engine and new Readium-based rendering engine), an iPad with Apple Books and a Pocketbook InkPad Color.

       The W3C recommendation for page break markers is not a pair of opening <span> and closing </span> tags, but a self-closing <span/> tag, e.g.

       <span id="page2" role="doc-pagebreak" aria-label="2" epub:type="pagebreak"/>

       which would look like this for the above examples:

       <p class="bodytext">Idel illandia suntusdae quoditint debitatissit quam quamus magnimus es quiaeper elor eper<span id="page2" role="doc-pagebreak" aria-label="2" epub:type="pagebreak"/>nat quo con re nimus?</p>

       con<span id="page2" role="doc-pagebreak" aria-label="2" epub:type="pagebreak"/>sists

       head<span id="page3" role="doc-pagebreak" aria-label="3" epub:type="pagebreak"/>ward</span>

       Personally, I'd think using a pair of <span> / </span> tags WITHOUT an additional space should work out, too, if you absolutely must use a tag pair for whatever reason.

       However, I would strongly urge you to change the implementation to conform to the W3C recommendation.

       Either way, the current behaviour creates errors on EPUB export which are not present in the indd source file - so please change this as soon as possible.

    5. Test files

       How am I supposed to supply a sample file if I am neither allowed to upload indd, idml, epub or zip files‽

       Since I raised this issue on the Community board first, please go there for the sample files: https://community.adobe.com/t5/indesign-discussions/page-navigation-markers-for-epub-interrupt-hyphenated-words/m-p/14636220#M575090

    6. Further Reading

       https://www.w3.org/TR/dpub-aria-1.0/#doc-pagebreak

       https://kb.daisy.org/publishing/docs/html/dpub-aria/doc-pagebreak.html

    1. Version of InDesign: 19.4

    2. steps to reproduce

       • create a new InDesign file
       • add a text frame to the blank page
       • add enough text so some words are hyphenated at the page breaks for the next pages
       • export to epub3
       • enable "Page Navigation" on EPUB export

    3. Expected result
       Page navigation markers are added without interrupting the hyphenated words at the page breaks.

    4. Actual result

       When using the "Page Navigation" export option for reflowable EPUB exports, InDesign adds a <span> and </span> tag pair with a blank space character in the HTML export instead of simply dropping the soft hyphen that was… more

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