7620 results found

1. Error(#14, #18, #22, #23, #33, #39, #40) while trying to publish your documents using Publish Online in InDesign

   Hi,
   I work on InDesign 16.1 on macOS Big Sur 11.2.1.
   Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
   Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you suggest? It's my working tool and I really need a quick solution. Many thanks in advance for your help.

   Hi,
   I work on InDesign 16.1 on macOS Big Sur 11.2.1.
   Since April 2nd, error #18 PublishOnline has been occurring when I try to publish online any of my documents. I tried on several computers and it still failed at 98%. I also tried with a blank file and the problem was there too. My files work well when opened with another account.
   Please find attached a screenshot of the error as well as a test file. I tried every solution on the help center and it didn't work. Could the issue come from my account? What solutions can you… more

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   8 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   While trying to publish your documents using Publish Online in InDesign, you get the following error.

   An error occurred while uploading your document. Please try again.

   To resolve this issue, try the solution corresponding to the Error code in the table available on Troubleshoot Publish Online errors.

   —

   Adobe InDesign team

2. Speed up cross references

   Opening the cross reference panel can be painfully slow. This has been an issue since at least InDesign CC, but maybe now is another chance to fix this.

   Behaviour is triggered by size of document and/or number of cross references. E.g. I'm working on a ~200+ pages document with about 150 cross references – both of which isn’t that extreme – and opening the panel takes around 4 minutes (yes, minutes). Interestingly enough, if the panel once opens and I change "Link to" from "paragraph style" to "text anchor", next time the panel opens instantly. Change it back to "paragraph style", go get a coffee in the meantime. As a workaround I split up the document into several documents and put them together in a book. In these smaller docs, opening the panel is more or less instant. However, managing books is not without other drawbacks and using only text anchors for cross references is limiting for no good reason. Pleas, fix this this time around.

   Opening the cross reference panel can be painfully slow. This has been an issue since at least InDesign CC, but maybe now is another chance to fix this.

   Behaviour is triggered by size of document and/or number of cross references. E.g. I'm working on a ~200+ pages document with about 150 cross references – both of which isn’t that extreme – and opening the panel takes around 4 minutes (yes, minutes). Interestingly enough, if the panel once opens and I change "Link to" from "paragraph style" to "text anchor", next time the panel opens instantly. Change it back to "paragraph… more

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   1 comment  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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3. Table header line (below) disappears half when editing text in InCopy

   We encounter an unusual behavior with table lines.

   When an editor edits text in InCopy and saves the changes, half of the line below the table’s headers disappears. See screenshots “Before” (expected result) and “After” (actual result) the editing. The structure of these particular tables is quite complex.

   We use Adobe InDesign/InCopy, version 15.1.3 x64, in combination with the WoodWing Studio Editorial System.

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4. inDesign 16.1 - New version(s) do not keep color settings for documents

   Just one more thing to check EVERY time I look at the document.

   Reverts to ---- Emulate Adobe inDesign 2.0 CMS Off

   ISSUE
   A. Even after changing the Color Settings in an open document when I switch apps and come back the Colors Settings have reverted ---- Emulate Adobe inDesign 2.0 CMS Off ---- this is really, really annoying.

   B. Opening a document that had been saved in the current version - the Color Settings did not save with the document -

   ---

   I just made my regular preference without a document open - quit the program reopened -- the Color Settings defaulted back to the Adobe 2.0....

   HOWEVER that time the document I had switched and saved kept the Color Settings.

   Just one more thing to check EVERY time I look at the document.

   Reverts to ---- Emulate Adobe inDesign 2.0 CMS Off

   ISSUE
   A. Even after changing the Color Settings in an open document when I switch apps and come back the Colors Settings have reverted ---- Emulate Adobe inDesign 2.0 CMS Off ---- this is really, really annoying.

   B. Opening a document that had been saved in the current version - the Color Settings did not save with the document -

   ---

   I just made my regular preference without a document open - quit the program reopened -- the Color… more

   9 votes

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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5. Table borders, strokes, artifacted in InDesign problem

   InDesign ver. 16.1 (2021): Table borders and strokes created on a separate layer and artifacted in InDesign are not tagged as artifacts when converted to PDF.
   Close to a hundred "Path Object" errors flagged by the PAC 3 Accessibility Checker which we are required to use. The problem is none of these borders and strokes can be accessed in Acrobat with the Reading Order tool and therefore cannot be marqueed as artifacts. They are simply “not available” in Acrobat, yet PAC 3 flags them as “Path Object Not Tagged” errors.
   ~ Replacing tables with paragraph borders (on single layer) in InDesign results in same issue in Acrobat - paragraph borders are tagged as errors by PAC 3 and cannot be accessed.
   ~ Removing all Table Borders, Row Strokes and Column Strokes in InDesign Table Options does not help. PAC 3 still flags "non-existent" Row Strokes/borders as “Path Object Not Tagged” errors.

   InDesign ver. 16.1 (2021): Table borders and strokes created on a separate layer and artifacted in InDesign are not tagged as artifacts when converted to PDF.
   Close to a hundred "Path Object" errors flagged by the PAC 3 Accessibility Checker which we are required to use. The problem is none of these borders and strokes can be accessed in Acrobat with the Reading Order tool and therefore cannot be marqueed as artifacts. They are simply “not available” in Acrobat, yet PAC 3 flags them as “Path Object Not Tagged” errors.
   ~ Replacing tables with paragraph borders (on single layer) in… more

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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6. cc library

   Hi!
   [Indesign 16.0.2, macbook with Catalina]
   The CC Library freezes and i can't click any colors or elements. It is not possible to scroll in the library or change library. The issue sometimes is resolved when I restart the program but often not. I had this issue with an earlier version of Indesign too.

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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7. Unable to type certain Hebrew letters with Diacritics on Mac

   InDesign

   ID CC 2017-2021; Hebrew (Middle East English)
   Mac 10.14.6

   Description:
   On mac, some letters with diacritics has lost their ability to produce diactritics and no longer work.

   The letters and how to type them with Hebrew script installed on system:
   1. Vav Holam
   2. Vav Shuruk
   3. Shin
   4. Sin
   5. Lamed holam

   An InDesign document is attached with samples and explanations.

   Steps to Reproduce:
   1. On a mac, add Hebrew Script to you system language.
   2. Open InDesign Middle Eastern Version and create a text box with the a Right to left Text tool.
   3. While the system script is set to Hebrew, try to type the following letters with the following shortcuts:
   1. Vav Holam - Shift+u
   2. Vav Shuruk - Atl+u
   3. Shin - Shift+a
   4. Sin - Alt+a
   5. Lamed Holam - Shit+k

   Actual Result:
   1. Vav Holam - Shift+u Produce ו
   2. Vav Shuruk - Atl+u Produce ו
   3. Shin - Shift+u Produce ש
   4. Sin - Atl+u Produce ש
   5. Lamed Holam - Shit+k Produce ל

   Expected Result::
   1. Vav Holam - Shift+u Should Produce וֹ
   2. Vav Shuruk - Alt+u Should Produce וּ
   3. Shin - Shift+a Should Produce שׁ
   4. Sin - Alt+a Should Produce שׂ
   5. Lamed Holam - Shit+k Should Produce לֹ

   This was reported to Adobe Pre-Release on Oct 21, 2018 and nothing was done about it!

   This report contains another letter with diacritics (number 5) that can't be typed in InDesign.

   InDesign

   ID CC 2017-2021; Hebrew (Middle East English)
   Mac 10.14.6

   Description:
   On mac, some letters with diacritics has lost their ability to produce diactritics and no longer work.

   The letters and how to type them with Hebrew script installed on system:
   1. Vav Holam
   2. Vav Shuruk
   3. Shin
   4. Sin
   5. Lamed holam

   An InDesign document is attached with samples and explanations.

   Steps to Reproduce:
   1. On a mac, add Hebrew Script to you system language.
   2. Open InDesign Middle Eastern Version and create a text box with the a Right to left Text tool.
   3. While the system… more

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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8. table summary

   please make a way to attribute a table summary for export to PDF when tagging for accessibility

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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9. Tags not Exporting Correctly and other Accessibility Issues

   The latest versions of InDesign often does not export tags to PDF correctly. Other accessibility issues also tend to occur from time to time, but the most common is tagged artifacts lose their tags when exported to PDF. I backsave to InDesign 2019 and re export. All is consistently correct from that version. Would love for Adobe to look into this issue and correct. Our sight-impaired populations require software that makes accessibility easier with each upgrade, not harder. (Reinventing the process every few upgrades doesn't help either.) Thanks!

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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10. cc libraries

    In 2021 update, the cc libraries freeze and are unavailable. I tried to delete something from my library 3 times, and nothing happened. Then I closed the window, and when I reopened it had deleted three things.

    Anyone else having issues with libraries with the new update?I know the 2021 update is still really new, so if this is already being fixed I apologize.

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11. [ID-4261000]Hebrew Text with Vowel Points Reorders Incorrectly When Pasted from InDesign to Word

    When keying (or importing) Hebrew text, InDesign often misplaces vowel points when two or more vowel points are attached to a single base character unless the base character and vowel points are keyed in a specific order. I don't totally understand it, but it has something to do with Unicode normalization. Microsoft Word gets around this problem, but I can't say how. It would be nice, however, if InDesign could get around it, too.

    One Hebrew font, SBL Hebrew, has written Unicode features (?) to prevent the normalization problem, but most fonts cannot do this on their own in InDesign. Times New Roman, for example, sets fine in Word, but the same file in InDesign shows vowel points displaced. The user guide for SBL Hebrew (available easily online) explains the problem better than I can.

    Thanks for considering addressing this behavior.

    When keying (or importing) Hebrew text, InDesign often misplaces vowel points when two or more vowel points are attached to a single base character unless the base character and vowel points are keyed in a specific order. I don't totally understand it, but it has something to do with Unicode normalization. Microsoft Word gets around this problem, but I can't say how. It would be nice, however, if InDesign could get around it, too.

    One Hebrew font, SBL Hebrew, has written Unicode features (?) to prevent the normalization problem, but most fonts cannot do this on their own in InDesign.… more

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

12. Publish Online Mobile Zoom

    When I try to zoom in the embedded Publish Online viewer, and I’m on mobile, it zooms too far and then it’s impossible to zoom all the way out again unless I switch pages.

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    4 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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13. buttons and forms text color

    The Buttons and Forms Palette only allows for text size and font but not for text color and alignement (other than left) for creating forms for PDF these functions are essential to have !!!

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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14. text shadow

    I have a text box with Drop Shadow Effect on the text itself. When I edit the text, the shadow does not change. I discovered quite accidentally that Undo (CTRL+Z) then Redo (CTRL+SHIFT+Z) fixes the issue.

    However, when I change the angle of the object (text box), the text moves but the shadow remains in place. I cannot fix it even by adjusting the Effect angle options.

    I have another issue where I have two separate text boxes on the same page with the exact same font and supposed font size, but the text is quite obviously not actually the same size.

    I have ID 16.0.2 x64

    I have a text box with Drop Shadow Effect on the text itself. When I edit the text, the shadow does not change. I discovered quite accidentally that Undo (CTRL+Z) then Redo (CTRL+SHIFT+Z) fixes the issue.

    However, when I change the angle of the object (text box), the text moves but the shadow remains in place. I cannot fix it even by adjusting the Effect angle options.

    I have another issue where I have two separate text boxes on the same page with the exact same font and supposed font size, but the text is quite obviously not actually the… more

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    3 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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15. Endnote references are not importing when placing word documents

    I am placing a word 365 document into InDesign 2020 with endnotes ticked to be included and the endnote references are not importing. In the past the endnote references will display in-text and a full endnote reference list will display on the last page in one text box. I have tried using 2018/2019 with the same result. This appears to be a new bug. I have attached screenshots of the Word document with endnotes displayed and the InDesign document after placing the same word document which shows the endnotes have not been imported. Also an anchored text box is also displayed in place of the first endnote reference. The text displayed in the box is not the endnote reference text.

    I am placing a word 365 document into InDesign 2020 with endnotes ticked to be included and the endnote references are not importing. In the past the endnote references will display in-text and a full endnote reference list will display on the last page in one text box. I have tried using 2018/2019 with the same result. This appears to be a new bug. I have attached screenshots of the Word document with endnotes displayed and the InDesign document after placing the same word document which shows the endnotes have not been imported. Also an anchored text box is also… more

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    7 comments  ·  Others  ·  Delete…  ·  Admin →
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16. 60 Noto (foreign) fonts showing up in middle of drop down font listing.

    I have recently upgraded to Adobe CC 2020, and also upgraded to Mac OS Catalina. when I open my font drop down menu I expect to see all of the 'foreign' (non english) fonts at the bottom of the list. Instead, there is a font 'Noto' with 60 font families in the menu. I've checked in 'Font Book' on my mac, and that font is NOT listed as an 'english' font, so I assume it SHOULD go to the bottom of the menu. These fonts show up in the middle of font listing of other CC programs as well (Photoshop and Illustrator)

    I have recently upgraded to Adobe CC 2020, and also upgraded to Mac OS Catalina. when I open my font drop down menu I expect to see all of the 'foreign' (non english) fonts at the bottom of the list. Instead, there is a font 'Noto' with 60 font families in the menu. I've checked in 'Font Book' on my mac, and that font is NOT listed as an 'english' font, so I assume it SHOULD go to the bottom of the menu. These fonts show up in the middle of font listing of other CC programs as well (Photoshop… more

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17. Indesign publish online page transitions not working

    When I publish online from InDesign, any page transitions that have been applied to pages do not work. The pages simply appear. All animations work well, but the page push that I set as a transition does not work. Hopefully someone has a solution for this? If I use a plugin like in5 I can get the desired effect. Hopefully Adobe can add the same functionality that In5 has. Here is a sample from in5 that has the correct page transition: https://rudilouw.com/rotspoel/ You can drag from side to side and slide the pages.

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    5 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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18. Mouse very slow during mail merge

    When exporting to a PDF using Indesign Mail Merge, the mouse is very slow, even if in other programs. That makes the computer unusable during export of large PDF's.

    I found that only when the Windows Task Manager is on the front, the mouse acts normal again, but when I the Task Manager loses focus, the mouse is slow again.

    We have this problem on our Windows PC's. On my Mac it works fine.

    We use the latest Indesign (15.0.1)

    9 votes

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting. We will review the issue

    -InDesign Team

19. Resize Pages Tool does not work

    The resize pages tool does not work. The page size always jumps back to its initial size. You always have to enter the size manually. Also the resizing from an anchor point of the page does not work properly. Especially elements outside the artboard (for example in the info section) don't place accordingly.

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    4 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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20. IDML export corruption

    This bug produces an IDML file with misplaced or missing elements.

    It stems from having a second master page based on another master page.

    When that second master page (based on another) is applied to a page in document, then saved as an IDML, the resulting IDML file will have misplaced or missing elements on the relative pages.

    TEMPORARY WORK-AROUND:
    While viewing the second master page (based on another), choose Override All Master Page Items from the side Pages menu. OR, simply do not base any master pages on other master pages. The resulting IDML file will look exactly like the original INDD file.

    Adobe InDesign 2020, Version 15.0.1
    MacOS Mojave, Version 10.14.6

    This bug produces an IDML file with misplaced or missing elements.

    It stems from having a second master page based on another master page.

    When that second master page (based on another) is applied to a page in document, then saved as an IDML, the resulting IDML file will have misplaced or missing elements on the relative pages.

    TEMPORARY WORK-AROUND:
    While viewing the second master page (based on another), choose Override All Master Page Items from the side Pages menu. OR, simply do not base any master pages on other master pages. The resulting IDML file will look exactly like… more

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    2 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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