1312 results found

1. Docked palettes are collapsed when InDesign opens

   This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

   Strangely, you can see the middle palette looks like they're set as flyouts when they're in the initial collapsed state (Capture.jpg), but after resetting they go back to how they should be, i.e. fully expanded panels like the ones on the right, as shown in Capture2.

   I'm on Windows 10, InDesign 13.1.

   This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

   Strangely, you… more

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. Fonts (TTF) work in InDesign 16.4 but not 17.0

   InDesign 17.0 on Windows 10 x64

   Opened document from InDesign 2021 in InDesign 2022; it was converted as part of that process. All fonts in document highlighted in pink as unavailable. Fonts are all part of Whitney family in TTF format, installed on my local computer. I verified they were still there in the fonts folder.

   Used Find/Replace font and there weren't any alerts to say the fonts weren't available, but I tried updating them anyway (including changing to Minion - which worked - and then back again to Whitney, which brought back the highlights).

   Could not export to PDF as InDesign said fonts missing.

   Closed document and opened it from within InDesign 2021 (16.4), and used convert facility convert back to 2021 format. Fonts all appeared correctly.

   I expected InDesign 2022 to be able to open TTF fonts exactly as InDesign 2021 had done. At the moment I do not have a workaround, thus making 17.0 unusable.

   InDesign 17.0 on Windows 10 x64

   Opened document from InDesign 2021 in InDesign 2022; it was converted as part of that process. All fonts in document highlighted in pink as unavailable. Fonts are all part of Whitney family in TTF format, installed on my local computer. I verified they were still there in the fonts folder.

   Used Find/Replace font and there weren't any alerts to say the fonts weren't available, but I tried updating them anyway (including changing to Minion - which worked - and then back again to Whitney, which brought back the highlights).

   Could not export to… more

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. "Load paragraph styles" changes CMYK numbers

   1. Version 15.0.1, Windows. (Tested with some previous versions also.)

   2. Steps to reproduce:
      First: I'm using "Europe General Purpose 3" colour settings, which should, in general, preserve CMYK numbers during workflows.
      Create a new document A.indd. Define a new CMYK swatch S (for example, C50-M0-Y0-K0). Define a new paragraph style P which uses S as character colour.
      Create another document B.indd. Assign it some different CMYK profile than A.indd has assigned.
      Use "Load Paragraph Styles" to copy style P from A.indd to B.indd.

   3. Expected result:
      In B.indd, I expect to have swatch S with exact the same CMYK numbers than in A.indd. (That is what I get with "Load Swatches" or with copy-pasting P-formatted text from A.indd to B.indd.)

   4. Actual result:
      Slightly different CMYK numbers for swatch S in B.indd. That is, Indesign is doing CMYK-CMYK colour conversion during style load.

   1. Version 15.0.1, Windows. (Tested with some previous versions also.)

   2. Steps to reproduce:
      First: I'm using "Europe General Purpose 3" colour settings, which should, in general, preserve CMYK numbers during workflows.
      Create a new document A.indd. Define a new CMYK swatch S (for example, C50-M0-Y0-K0). Define a new paragraph style P which uses S as character colour.
      Create another document B.indd. Assign it some different CMYK profile than A.indd has assigned.
      Use "Load Paragraph Styles" to copy style P from A.indd to B.indd.

   3. Expected result:
      In B.indd, I expect to have swatch S with exact the same CMYK numbers than… more

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   0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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4. Hyperlinks and Email addresses not working when exporting interactive PDF from InDesign CC 13.0 x64 on windows platform.

   My department is tasked with creating 508 accessible documents. In 2017 version of InDesign, we did not have any issues exporting documents containing hyperlinks or email addresses. Now when I run the accessibility report, every one of them fail. We absolutely need to find a fix for this so that we can meet our client needs.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. Paragraph border/ shading error with anchored objects

   when anchored objects (such as column Text or line numbers) are anchored in a Text using the options "Paragraph border" and "paragraph Shading" the borders and Shades will "randomly" disappear, or new border-lines will appear (when more then one paragraphs are merged, the lines always appear between the different styles, even though they work fine again when the object is de-anchored). Sometimes the appearance doesn't change when an object is anchored, but when the anchored object is edited (for example, when the size of the anchored object is changed).

   This is reproducable on my Windows 10, using InDesign 15.1.4.

   The problem also sometimes appears when an object is anchored in a text using Paragraph border/ shading, when text anywhere else in the same story is edited.

   This issue continues to be seen in a PDF, which makes it really hard to have a stable document using this paragraph style options.

   when anchored objects (such as column Text or line numbers) are anchored in a Text using the options "Paragraph border" and "paragraph Shading" the borders and Shades will "randomly" disappear, or new border-lines will appear (when more then one paragraphs are merged, the lines always appear between the different styles, even though they work fine again when the object is de-anchored). Sometimes the appearance doesn't change when an object is anchored, but when the anchored object is edited (for example, when the size of the anchored object is changed).

   This is reproducable on my Windows 10, using InDesign 15.1.4.

   … more

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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6. InDesign Server taking long time to initialize

   SUMMARY
   Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

   SYSTEM
   Operating system version: Microsoft Windows Server 2012 R2 Standard
   Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
   Adobe InDesign CC Server 2017 12.0.0.81

   ISSUE:
   InDesign server seems to be taking a long time (> 5 minutes) during initialization.

   COMMAND:
   ./InDesignServer.exe -configuration [name] -port [number]

   OUTPUT:
   Initializing InDesignServer for port 57106: ================================================================================
   InDesign CC Server Version 12.0 x64 .
   Copyright 1999-2016 Adobe Systems Incorporated and its licensors. 
   All rights reserved. See the other legal notices in the ReadMe. ================================================================================
   Fri Apr 16 12:54:43 2021 INFO [server] Initializing
   Fri Apr 16 12:54:43 2021 INFO [server] Loading the application
   Fri Apr 16 12:54:43 2021 INFO [server] Scanning for plug-ins
   Fri Apr 16 12:54:43 2021 INFO [server] Registering 114 plug-ins
   Fri Apr 16 12:54:43 2021 INFO [server] Completing Object Model
   Fri Apr 16 12:54:43 2021 INFO [server] Saving Object Model
   Fri Apr 16 12:54:43 2021 INFO [server] Initializing plug-ins
   Fri Apr 16 12:54:43 2021 INFO [server] Calling Early Initializers
   Fri Apr 16 12:54:43 2021 INFO [server] Starting up Service Registry
   Fri Apr 16 12:54:44 2021 INFO [server] Executing startup services
   Fri Apr 16 12:54:44 2021 INFO [server] Using configuration indesign-manager-ws-configuration-slot-22 Fri Apr 16 12:54:44 2021 INFO [server] Initializing Application
   Fri Apr 16 12:54:44 2021 INFO [server] Completing Initialization
   Fri Apr 16 12:54:44 2021 INFO [server] Calling Late Initializers
   Fri Apr 16 12:54:45 2021 INFO [server] Image previews are off
   Fri Apr 16 12:54:45 2021 INFO [server] Server Running
   Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\startup scripts\ConnectInstancesToESTK.js
   Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\startup scripts\ConvertURLToHyperlinkMenuItemLoader.jsx
   Fri Apr 16 12:54:45 2021 INFO [javascript] Executing File: C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin

   ANALYSIS:
   The application appears to be getting stuck either during or after executing C:\Program Files\Adobe\Adobe InDesign CC Server 2017\Scripts\converturltohyperlink\ConvertURLToHyperlinkMenuItem.jsxbin
   This issue is user specific. In this case, the user is the Windows system. When we launch the application as a different user we do not have this problem.

   ATTEMPTED SOLUTIONS:
   - Restarting the application
   - Restarting the server
   - Deleted user specific temp files in C:\Users<username>\AppData\Roaming\Adobe\Indesign Server<version><locale>

   OTHER
   It's worth noting that is problem seems to be very similar to this issue:
   https://community.adobe.com/t5/indesign/indesign-server-startup-memory-issues/td-p/11500657

   However, we removed the user specific temp files and the application continued to take a long time to initialize.

   SUMMARY
   Recently it's been taking longer than 5 minutes for InDesign Server to spin up a new instance when executed by Windows system. This issue appears to be user specific. 

   SYSTEM
   Operating system version: Microsoft Windows Server 2012 R2 Standard
   Processors: Intel Xeon CPU E5-2690 v4 @ 2.60GHz x 4
   Adobe InDesign CC Server 2017 12.0.0.81

   ISSUE:
   InDesign server seems to be taking a long time (> 5 minutes) during initialization.

   COMMAND:
   ./InDesignServer.exe -configuration [name] -port [number]

   OUTPUT:
   Initializing InDesignServer for port 57106: ================================================================================
   InDesign CC Server Version 12.0 x64 .
   Copyright 1999-2016 Adobe Systems Incorporated and its licensors. … more

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   0 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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7. pdf to indd conversion has no opt out

   INDD version 20.3
   Mac OS 15.4.1
   Hardware: M1 Pro 32GB RAM

   The beta feature that allows InDesign to convert PDFs does not belong in the core application. I've accidentally clicked on a PDF once or twice when trying to open my INDD doc and it takes forever for this thing to do the unwanted conversion. The cancel button does not work. I suspect it's communicating with the cloud to perform this operation, so the question is: Why is it built into Indesign? Can it not be placed in Express or Creative Cloud or somewhere else where it doesn't disrupt a person's workflow?

   If a feature like this is going to be rolled out to all users of InDesign, regardless of their needs and wants, it should at least be easy to opt out. I'm not a UI expert, but my suggestion would be to add a menu item to the drop down in the Open dialog that lets users designate that only INDD files should be opened from there. That may not be the best suggestion, but the point is: always consider how annoying it can be to use software, and, when your designing new features, make sure you're not introducing another layer of annoyance to professionals who are just trying to get their work done.

   INDD version 20.3
   Mac OS 15.4.1
   Hardware: M1 Pro 32GB RAM

   The beta feature that allows InDesign to convert PDFs does not belong in the core application. I've accidentally clicked on a PDF once or twice when trying to open my INDD doc and it takes forever for this thing to do the unwanted conversion. The cancel button does not work. I suspect it's communicating with the cloud to perform this operation, so the question is: Why is it built into Indesign? Can it not be placed in Express or Creative Cloud or somewhere else where it doesn't disrupt a… more

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8. InDesign freezes and then crashes

   Version: InDesign 15.0.1 x64
   Issue(s): 1. One example is that when working in InDesign and go to save a file the application shows that the icon is spinning and never seems to stop spinning. Then an error message pops up on the screen indicating some sort of issue and then the application crashes to the desktop.
   2. When opening up a file that I have been working on it takes a while to open and when it does open it opens a prior file that I was working on.
   Expected Results: 1. When saving a file I am expecting the application to save as normal and to bring me back to the application and not crash.
   2. To open the file that I requested to be opened.
   Actual Result: 1. File does not save as expected, errors out and then the application crashes.
   2. File requested to be opened opens, but opens with another file as well.
   Example: See attached Windows Event log for application crash details for issue #1.

   Version: InDesign 15.0.1 x64
   Issue(s): 1. One example is that when working in InDesign and go to save a file the application shows that the icon is spinning and never seems to stop spinning. Then an error message pops up on the screen indicating some sort of issue and then the application crashes to the desktop.
   2. When opening up a file that I have been working on it takes a while to open and when it does open it opens a prior file that I was working on.
   Expected Results: 1. When saving a file I am expecting the… more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

9. [BUG] PDF export creating with hidden attribute

   We are an enterprise customer who haven't been able to get anywhere with the following:

   Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

   When exporting a PDF file to Mac desktop the file exports as expected.
   When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

   This is the same file, from the same computer at the same time with the only difference being the remote location.

   • Tested on two different Imac's (None apple silicon) running Ventura 13.1

   • Tested to two different SMB file shares ( Dell EMC Unity running SUSE Linux Enterprise (SLES) )

   • Confirmed issue is present on a brand newly created InDesign file.

   • PDF files created via Microsoft Word and saved to the same location do not experience this issue.

   • Confirmed no file inheritance permissions are set on the parent folder they are being dropped into.

   • Occasionally it will work as intended once and then fail to work for subsequent attempts.

   • issue is also present when opening a PDF via Adobe Acrobat V22.003.20281 and using this to save a PDF copy to the remote file location.

   Current work around:

   Export file to desktop and then copy to file share. File creates as extended.

   We are an enterprise customer who haven't been able to get anywhere with the following:

   Issue occurs on Ventura 13.1 and Adobe InDesign 18.1.

   When exporting a PDF file to Mac desktop the file exports as expected.
   When exporting to a remote SMB share file creates with "Hidden" file attribute applied making the file invisible for those who do not have "Show hidden files" enabled.

   This is the same file, from the same computer at the same time with the only difference being the remote location.

   • Tested on two different Imac's (None apple silicon) running Ventura 13.1

   • Tested to two… more

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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10. mergeRecords() breaks InDesign Server CC 2018

    Reference two forum posts:
    https://stackoverflow.com/questions/52388399/indesign-server-crashing-on-data-merge
    https://forums.adobe.com/thread/2536427

    Posting as bug for the following reasons:
    1) Nobody seems to know why it's happening
    2) The script executes successfully with InDesign Desktop, but Server crashes (not just an error, full on stops).
    4) It's the only method that crashes InDesign Server I've found. I'm able to perform frame creation, image placement, find / replace, export PDF, etc... which leads me to conclude it's not an issue with my installation.
    3) Tested on 3 different computers

    The following .jsx will crash InDesign Server (replace paths with any of your own merging document files):
    var source = File("/Users/me/Desktop/example/example.indd");
    var destination = File("/Users/me/Desktop/example/example.pdf");
    var sourceData = File("/Users/me/Desktop/example/example.csv");

    var doc = app.open(source);
    doc.dataMergeProperties.selectDataSource(sourceData);

    if (source.exists && destination.exists && sourceData.exists) {
    try {
    app.consoleout("Performing merge...");
    doc.dataMergeProperties.mergeRecords(); // <-- Crashes here
    } catch (err) {
    app.consoleout(err);
    }
    } else {
    app.consoleout("Something doesn't exist...");
    }

    InDesign Server will crash with the following error from the Server:
    Tue Sep 18 09:48:21 2018 INFO [javascript] Executing Script
    ./InDesignServer: line 13: 30363 Segmentation fault: 11 "$installed_name" "$@"

    The error report from the Terminal window that launched sampleclient responds with:
    Error -1 fault: SOAP-ENV:Client [no subcode]
    "End of file or no input: Operation interrupted or timed out"
    Detail: [no detail]

    The jsx code is checking if all of the files do in fact exist, and it passes those checks. I've since been able to work around this using doc.dataMergeProperties.exportFile(). However I can see this being an issue if instead of a PDF, I needed .INDD files to be created from a merge.

    Reference two forum posts:
    https://stackoverflow.com/questions/52388399/indesign-server-crashing-on-data-merge
    https://forums.adobe.com/thread/2536427

    Posting as bug for the following reasons:
    1) Nobody seems to know why it's happening
    2) The script executes successfully with InDesign Desktop, but Server crashes (not just an error, full on stops).
    4) It's the only method that crashes InDesign Server I've found. I'm able to perform frame creation, image placement, find / replace, export PDF, etc... which leads me to conclude it's not an issue with my installation.
    3) Tested on 3 different computers

    The following .jsx will crash InDesign Server (replace paths with any of your own merging document files):
    var… more

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11. InDesign 16.0.1 can't recover file from crash

    Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

    InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

    I have reset preferences, created a new workspace (instead of using previous version's saved workspace), uninstalled and reinstalled several times.

    Mostly returning to InDesign from Chrome – Version 87.0.4280.88 (Official Build) (x86_64). Or from Photoshop 22.1.

    The recovery folder has 70 files from Oct.-Dec. 2020.

    Attached are screenshots of the crash reports and the error message from InDesign. There was only one doc open and it was saved with a filename, there was no "untitled" file open.

    Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

    InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

    I have reset preferences, created a new workspace (instead of using previous version's saved… more

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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12. Datamerge

    Version: Indesign CC 2017.1. Same behaviour in both Windows 7 and El Capitan 10.11.6.

    Steps to reproduce: Create a layout file and a tab delimited text file like the ones seen on the info images.

    Expected result: A pdf with the same data as the text file and preview.

    Actual result: A pdf with its first record correct, but the following two incorrect. See description image.

    Solutions/workarounds

    1. Decrease the column names number of characters and/or make sure no placeholder has overset text (used solution).

    2. Create a merged document. The values seem to work as expected then (this solution was not possible in my case).

    Misc info

    Although making sure there are no overset text frames seems to fix the problem there were many text frames like that in the actual layout, and all except one of them worked as expected. The data itself fit the frames without any problem and no overset warning is shown after the export.

    Provided are the actual test files as well. Se file ”datamergebug_files.zip”.

    A really nasty bug since the preview should definitely not differ from the actual output.

    Version: Indesign CC 2017.1. Same behaviour in both Windows 7 and El Capitan 10.11.6.

    Steps to reproduce: Create a layout file and a tab delimited text file like the ones seen on the info images.

    Expected result: A pdf with the same data as the text file and preview.

    Actual result: A pdf with its first record correct, but the following two incorrect. See description image.

    Solutions/workarounds

    1. Decrease the column names number of characters and/or make sure no placeholder has overset text (used solution).

    2. Create a merged document. The values seem to work as expected then (this solution was… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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13. Certain dialogue boxes appear partially off screen and can't be moved back on screen

    Certain dialogue boxes appear partially off screen and can't be moved back on screen. For example, the Find/Change dialogue box and the Export dialogue box [specifically export to PDF (Print)] have both become almost unusable for me because important sections of those two boxes are located off screen. See attached screenshots. Dialogue boxes that allow you to expand them by clicking and dragging the edges/corners of the box are less of an issue - they often appear partially off screen, but once they're expanded at all, the whole dialogue box pops back into view. The Find/Change and Export dialogues do not allow this kind of expansion so that trick does not work for them. I've tried all the fixes that I've seen suggested for this issue online, including restarting my computer and changing the resolution of my displays, but none have worked. I've even updated to Windows 11 and that didn't fix it. I am using InDesign 2024 version 19.5 on Creative Cloud Desktop. There are currently no updates available for InDesign.

    Certain dialogue boxes appear partially off screen and can't be moved back on screen. For example, the Find/Change dialogue box and the Export dialogue box [specifically export to PDF (Print)] have both become almost unusable for me because important sections of those two boxes are located off screen. See attached screenshots. Dialogue boxes that allow you to expand them by clicking and dragging the edges/corners of the box are less of an issue - they often appear partially off screen, but once they're expanded at all, the whole dialogue box pops back into view. The Find/Change and Export dialogues do… more

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14. Major lagging/hanging when typing text and selecting objects

    InDesign 14.0.1; Windows 10

    I was experiencing some major lag when typing text, up to 30 seconds. Even when text started to appear, words would appear only one letter at a time with significant delay in between. The problem then expanded to selecting and moving objects around on a page. InDesign for me has been unusable for the past few hours (Jan. 25, 2019 from 1:30 - 4:30pm EST). I even tried reverting back to version 14.0 and had no luck. Rebooted several times. I then went into my system restore and saw that earlier today a Microsoft Visual C++ 2013 Redistributable update was installed. I restored my computer to the state it was in prior to this event, since everything was working for me before, and voila. Seems to be working again as expected.

    Not sure the update was, in fact, the culprit, but figured I'd mention it here to help others or to help with a future fix. :)

    Thank you!

    InDesign 14.0.1; Windows 10

    I was experiencing some major lag when typing text, up to 30 seconds. Even when text started to appear, words would appear only one letter at a time with significant delay in between. The problem then expanded to selecting and moving objects around on a page. InDesign for me has been unusable for the past few hours (Jan. 25, 2019 from 1:30 - 4:30pm EST). I even tried reverting back to version 14.0 and had no luck. Rebooted several times. I then went into my system restore and saw that earlier today a Microsoft Visual… more

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15. Shortcut CMD + S increasing the file size.

    Files created within InDesign are increasing in size dramatically with every CMD + S.

    It is not the files linked in the document which are 100 % to the ration they are seen and resetting the cache ~/Library>Caches> Adobe Indesign does not have any effect.

    macOS Mojave
    Version 10.14.5

    InDesign CC 2019
    14.0.2

    To test this we have created a quick document with an Adobe Support Technician Saptam (see image-01). This document is 1.5 MB and when the design elements have been deleted and the file saved CMD +S you can see the file size doesn't go down (see image-02).

    It remains at 1.5 MB and only when you go File > Save As through the navigation menu does the file size drop again to 1 MB.

    For illustration purposes this is was only a small test whilst on the chat feature to Adobe. The files I was originally working on were for a point-of-sale suite

    Totem
    3.55 GB (CMD + S)
    644.8 MB (FILE > SAVE AS)

    Wobbler
    1.49 GB (CMD + S)
    279.8 MB (FILE > SAVE AS)

    A1 Poster
    2.46 GB (CMD + S)
    281.1 MB (FILE > SAVE AS)

    This is just a few examples and there was no difference between the files or image quality/size changes. Just File > Save As. Whilst CMD + S just added to my file as if it was embedding all the document history.

    Hope you can help on this issue.

    Files created within InDesign are increasing in size dramatically with every CMD + S.

    It is not the files linked in the document which are 100 % to the ration they are seen and resetting the cache ~/Library>Caches> Adobe Indesign does not have any effect.

    macOS Mojave
    Version 10.14.5

    InDesign CC 2019
    14.0.2

    To test this we have created a quick document with an Adobe Support Technician Saptam (see image-01). This document is 1.5 MB and when the design elements have been deleted and the file saved CMD +S you can see the file size doesn't go down (see image-02).

    … more

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16. Creating a new cross reference instance and/or changing the para style of existing X-ref hangs Indesign

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

       2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

       2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

       2.3 OR b) Click the Create New Cross-Reference button in the panel.

       2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
       Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new format will then be invoked in the document layout view. (See screen shot with filename "HANG BUG when x-ref style menu is invoked.png").
       Clicking the "Ok" button confirms the choices made in this dialogue and ends the model window session (which prevents other editing of document(s) to take place during the generation of a new/edited X-ref in the text.

    4. ACTUAL RESULT
       Frequently these steps results in a hang.

    5. ADDITIONAL LEVELS OF DETAIL, TESTING & LOGICAL ANALYSIS

    Seem like clicking on the Cross Reference Format Style menu is always trigger for the Hanging, not any of the previous steps, Though this does not mean that clicking on this menu ALWAYS results in a Hang. Changes to the X-Ref format style are sometimes possible (even on a X-ref that previously hung InDesign) and the operation will in this case always succeed when "ok" button is clicked.

    In trying to determine the subtle cause of intermittent hanging during these operations, it would sometimes appear that this seems to be related to generating a text for the reference that is longer the the remaining white space on the line where the cross reference is being inserted.

    Under normal circumstances, changing a X-ref style is may cause the line of text with the new or previewed edit to X-ref to be overset (the screenshot file called "red dot for overset text.png")

    But in many cases the existing style is not causing overset text, but even clicking on the menu (rather than clicking then releasing on a new formatting Style item in the list) results in the hang. And at other times it's only after a different formatting style is selected the hang occurs.

    .6. CONCLUSIONS

    So its seems to be that the Hang bug trigger is orthogonal to the actual variations in the formatting style settings themselves, and more likely to be the code which executes the menu or the screen redraws for menu changes that is at fault. But given Adobe's woefully buggy code for InDesign and Illustrator, who rightly knows at this point after 15 years of the codebase seeming becoming repeatedly refactored with bad design choices that only make a buggy application worse with each release in terms of application stability with respect to existing Indesign features and functions (many of which have been in the app for over a decade, although possibly enhanced, reworked for the cross-platform JS based UI framework refactored or rewritten entirely).

    .7. FURTHER NOTES FOR ADOBE TO READ AND TO PLEASE TAKE SERIOUSLY

    I demonstrated this hanging behaviour during a live screen-sharing session with an Adobe support worker using their Adobe's in-house screen sharing application. I asked this person to log this as a bug. The poor technical support employee of Adobe was unable to confirm or deny if this bug is known or new to their developers and obvious no idea if a fix was in the works. He suggested opening the files in Adobe InDesign 2024. I have not attempted this at this point, if there is feature parity with the new cloud based InDesign Review system (which new feature logs seem to indicate is the case) and all the other INDD features I'm using then I'll consider doing so and report back on success or failure of this.

    I note that bugs on User Voice forums in relation to previous iterations of InDesign and it's Cross Referencing set of functions seem to litter this forum. So any linkages with these might be worth investigating.

    Might I add that i resent wasting hours of time on buggy INDESIGN applications for over a decades now and then getting so frustrated I have to spend an hour or more of my time documenting the bug as precisely as possible in the (vain) hope of the bug being fixed before the current project I'm working on is completed. I've laboured under this bug for a couple of months now for a project I dont work on every day, it's a long multi-document report using the InDesign Book to combine the Indesign files for TOC, X-refs and page numbering functions with a total number of pages which will be in the 100s.

    1. INDESIGN 2025 V. 20.3.1.73

    2. STEPS TO REPRODUCE THE X_REF BUG WHICH HANGS INDESIGN

       2.1 Show the Cross-References panel (choose Window > Type & Tables > Cross-References)

       2.2 Either a) double click on an exisiting Cross-reference in the Cross Reference Palette to edit it in the (modal) "Edit Cross-Reference" dialogue panel.

       2.3 OR b) Click the Create New Cross-Reference button in the panel.

       2.4 Click on the Reference Format drop down menu .

    3. EXPECTED RESULT
       Show the Cross Reference Format drop down menu, allowing user to select of one of the items in the list of current Formatting styles. This new… more

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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17. InDesigns gives me random stuff when clicking on an option

    Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

    It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every option. Sometimes something random happens, something nothing happens. All my tools seems to work normally, so there's that.

    This is the third time that it happened to me. Closing and reopening Indesign seems to work, although that's not really something that I want to do all the time, but it's necessary since this pretty much breaks the whole program.
    I don't know what causes this, leaving InDesign open for the night, maybe? I have no clue.

    I was working on some stuff for work yesterday, the InDesign files are stored on a server. However when going home, I didn't close the InDesign files, but I did get disconnected from the server, now I'm back at work connected with the server, InDesign still open. Not sure if this is relevant, I honestly wouldn't know why InDesign is acting so weird. If I had to give a timestamp on it, I would say it first happened a month ago? Might be little more or less.

    I've inserted a screenrecording. Sometimes nothing happens, sometimes I get something random (which seems to be most of the case from my experience).

    InDesign: 14.0.1

    Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

    It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every… more

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18. Paragraph border and shading error with anchored objects

    when anchored objects (such as column Text or line numbers) are anchored in a Text using the options "Paragraph border" and "paragraph Shading" the borders and Shades will "randomly" disappear, or new border-lines will appear (when more then one paragraphs are merged, the lines always appear between the different styles, even though they work fine again when the object is de-anchored). Sometimes the appearance doesn't change when an object is anchored, but when the anchored object is edited (for example, when the size of the anchored object is changed).

    This is reproducable on my Windows 10, using InDesign 15.1.4.
    Steps:
    - create a new document
    - create a paragraph styles using paragraph borders/ paragraph shading
    - create 1 or 2 more styles, based on the previously defined style
    - create an object-style using "benutzerdefiert" (individual?) - positioning
    - anchor 2 or 3 objects in the shaded text/ the text with borders

    The problem also sometimes appears when an object is anchored in a text using Paragraph border/ shading, when text anywhere else in the same story is edited.

    This issue continues to be seen in a PDF, which makes it really hard to have a stable document using this paragraph style options.

    when anchored objects (such as column Text or line numbers) are anchored in a Text using the options "Paragraph border" and "paragraph Shading" the borders and Shades will "randomly" disappear, or new border-lines will appear (when more then one paragraphs are merged, the lines always appear between the different styles, even though they work fine again when the object is de-anchored). Sometimes the appearance doesn't change when an object is anchored, but when the anchored object is edited (for example, when the size of the anchored object is changed).

    This is reproducable on my Windows 10, using InDesign 15.1.4.… more

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19. A few of pages are generated as the empty page in the exported PDF file from time to time

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Windows 7.

    I am sending all files to be used via the link of https://heartsome-my.sharepoint.com/:u:/g/personal/danny_heartsome_co_kr1/EejzrbrCFu1MkBCq1r3Yxv8BFqjkiJ4GTh0yg08gM7hCUA?e=VCS6bq (Due to the file size limit, I could not attach it into this post.)
    . T-TYPERF9000JCDA68-03194N-05CFRProblem.pdf: be generated with the blank pages (on page 4 - 5)
    . T-TYPERF9000JCDA68-03194N-05CFRRegenerated.pdf: be generated once again without any amendment
    . HeartsomePrint.joboptions: be used as the PDF Export setting
    . Package folder: source files

    When I try to generate my INDD file to PDF via the Export to PDF function of InDesign, a few of pages are generated as the empty page.

    . This happens from time to time (not always), even though I perform it with same file. (For example, if I retry to generate the PDF file without any amendment in the INDD file, this problem is fixed.)
    . Here, "empty page" means that all object is not shown on those pages - doesn't mean that the objects moves to the next pages.
    . I am using 11.4.1.102 x64 build with Window… more

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20. Paragraph bottom border overlaps the text

    As I mentioned here: https://community.adobe.com/t5/indesign/paragraph-bottom-border-overlaps-the-text/m-p/11348398?page=1 the issue occurs when I set a paragraph style with a border and additionally anchor a text frame at the end of it. The border overlaps each time changes to text are made (additional lines, adding a page, deleting a page – everything that causes the flow of the text).

    Some similar issue was reported here https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38784706-footnotes-in-paragraph-borders-style by swapan.

    InDesign version ID 2020 15.1.1 and PR Installer (15.1.2.221) on Windows 10. The problem occurs since I have started using a combination paragraph border + anchored text frame (more than 8 month ago). For testing I created totally new files with demo content (Lorem ipsum) and totally new styles created inside the new files. The preferences were reset.

    It is easy to manage it manually when you have a single file and only one paragraph bordered. Making any change inside the paragraph adjust the bottom border. But when you have a book with over 30 files with over 30 problematic frames, it is hard to manage it.

    As I mentioned here: https://community.adobe.com/t5/indesign/paragraph-bottom-border-overlaps-the-text/m-p/11348398?page=1 the issue occurs when I set a paragraph style with a border and additionally anchor a text frame at the end of it. The border overlaps each time changes to text are made (additional lines, adding a page, deleting a page – everything that causes the flow of the text).

    Some similar issue was reported here https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38784706-footnotes-in-paragraph-borders-style by swapan.

    InDesign version ID 2020 15.1.1 and PR Installer (15.1.2.221) on Windows 10. The problem occurs since I have started using a combination paragraph border + anchored text frame (more than 8 month ago). For testing… more

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