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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6802 results found

  1. Fonts say they are activating but never activate

    Indesign 14.0.1 : When you click to activate a font it changes icon to "activating" but it never actually activates. this is happening across all 60 plus computers at my organistaion.

    7 votes

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    1 comment  ·  Others  ·  Admin →
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  2. Background Tasks panel

    I'm not trying to post an idea or add something.
    I merely want the Background Tasks panel to actually be useful!

    When a file fails to export... no reason is given! Just that it failed. WTH? How can that in any way be deemed to be a "reason" or much less... useful in finding the issue and fixing it?

    A fail reason... bad font, corrupt file.

    7 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  3. Shortcut for duplicate in InDesign doesn't work on MacBook Pro

    The keyboard shortcut for Duplicate (option+command+shift+D) in Indesign 14.0.1 doesn't work on my MacBook Pro (OSX 10.14.3).
    The work around is to either Alt+Drag or to select the item, select the Edit Menu and then hit the shortcut.

    7 votes

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  4. Lag in InDesign 14.0.1 when doing ANYTHING.

    Lag in InDesign 14.0.1 when doing ANYTHING. Every time I click my mouse, make a move, do a single thing there is a 20-40 second LAG. This is beyond annoying. I am on a very tight deadline just like 99% of your other users. YOU NEED TO FIGURE THIS OUT ADOBE!!!!! And don't you dare tell me it's been figured out. I'm starting a new post per your request on March 26, 2019. FIX THIS PLEASE!!!!!!!!!

    7 votes

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    3 comments  ·  Others  ·  Admin →
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  5. Cannot "place" MathType eps file correctly into InDesign - InvalidFont error

    InDesign CC 13.1

    Steps to Reproduce

    1.In a ID document, use File > Place
    2.Select the attached eps file, which is an eps file created by MathType
    3.Place the eps file

    Expected Result: The eps to place the image correctly

    Actual Result: Before the eps is placed, the error is seen: "InvalidFont error occurred creating the screen display for the imported EPS. The EPS will draw as a gray box. The actual EPS may not print and will not export as PDF. Do you still want to place this file? Yes/No?

    Clicking Yes results in only a gray box.

    Cannot

    7 votes

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  6. Adobe Fonts wont load

    Hello,

    While creating a document I was trying to discover a new font. I clicked Fonts > Find More and where a list of adobe fonts usually pops up, I got nothing. I tried creating a new text box, signing in and out of adobe, and closing / opening the document.

    Attached please find a screen grab of the issue.

    I'd love an assist if possible.

    7 votes

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    1 comment  ·  Others  ·  Admin →
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  7. Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

    This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit.

    7 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. Flashing screen

    When trying to open Illustrator AND InDesign, the "new document" window that automatically pops up is white and just flashes on and off the screen. If I try to click out of the screen, it closes the whole program. I can't access any of my files.

    7 votes

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  9. Drop-down menu options not highlighting

    Visual feedback of selected item works when moving down through list using Down Arrow Key. Visual feedback does not work when moving back up through the list using Up Arrow Key. It will select the correct item, it just doesn't show that the correct item is currently highlighted.

    7 votes

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  10. Import PDF Comments not working correctly for Tables.

    PDF comment import not working accurately on tables

    1. ID 14 Mac
    2. Import PDF comments to layout including simple 2-column tables in which an entire row is marked as deleted/struck through
    3. Expected that the entire row would be deleted upon acceptance of edit via PDF Comments palette
    4. In fact Accepting edit only deletes the contents of the first cell of the row, leaving the orphaned data behind.
    7 votes

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  11. Effects not working correctly

    Some of the "effects" (inner glow, outer glow, basic feather, etc.) do not work as they are supposed to. For example, I cannot get the "outer glow" effect to apply only to text, it either applies itself to the whole object or it applies a very faint glow that can hardly be seen and that no amount of adjusting will fix (yes, I know that I have to choose "text" from the drop-down menu and unclick the effect for the "object"). And, just now (11/8/2018, 1:30 pm), I was trying to apply a gradient feather to just the "fill" of…

    7 votes

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  12. Background Tasks Palette too wide

    The Background Tasks Palette is too wide compared to other palettes in the UI (MacOS).
    I dock several palettes together to save real estate on my monitor. When I focus on most palettes, the width is 240 pixels, but the Background Tasks palette can't be made narrower than 400 pixels – a 66% increase! If there was a reason to have this palette be so wide I'd understand the limitation, but most of the relevant information in that palette would easily fit within the 240 width.

    7 votes

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  13. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes

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  14. Crashing Indesign - Google Team Drive

    We are working with Google Team Drive and all Adobe programs.
    But lately we experience some trouble.

    The screenshots say that Indesign closed itself because of error.

    Hopefully someone can help us with this problem.

    7 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  15. Online Published Documents show a blank screen after clicking PDF download button.

    Online Published Documents show a blank screen after clicking PDF download button. Mac Safari & Chrome, Windows 10 & Chrome.

    https://indd.adobe.com/view/023d4ab5-2ffd-4a9c-9b15-cc64ef1d4c27

    7 votes

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    Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

    1. Does it happen with the latest InDesign version 14.0.1 ?
    2. Is it document specific or happens with all the documents with PDF download capability ?
    3. Which type of accounts are you using : Paid or Trial or something else ?
    4. Please specify your Platform, OS version and Browser information

    A short video depicting the issue will be very helpful

  16. Paragraph style changes when copy/pasting

    Indesign 13.1/13.0.1, macOS, UTS 6.1.5

    When copy-pasting text or text frames from one document to another or even in the same document, paragraph style is changed to "standard copy".
    The correct paragraph style is present, allocated and identical in all documents.
    The paragraph style "standard"/"standard copy" is not present in any document (german version) before copy-pasting.

    7 votes

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    0 comments  ·  Styles  ·  Admin →
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  17. Based-on Master Pages don't inherit Primary Text Frame

    When we create new documents with facing pages and Primary Text Frames on, new master pages are then created based on that original master page.

    I would expect them to inherit the same threading and Primary Text Frame designation as the original, but they don't. Only the text frame on the right hand master page is designated as part of the primary text flow, and the frames are no longer threaded. Designers have to check every based-on master, re-designate the primary text flow, and re-thread the frames.

    The steps to reproduce are:
    1. Create a new document with Facing Pages…

    7 votes

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  18. Vector graphics randomly vanish upon transformation in high quality display mode

    If I have a simple InDesign document with a placed .ai or .pdf graphic, and set display quality to "high quality", then proceed to transform the frame using ctrl+shift+drag, the content of the frame will randomly disappear. To get it to display again I have to zoom in or out, or toggle between preview mode. Where multiple objects are on the page sometimes just the one I'm transforming will go, and sometimes others will vanish as well. See the attached video for a demonstration.

    7 votes

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  19. Cyan swatch when pasting text

    Cyan swatch won't go away. Delete it, change default paragraph shading, starting new document, evey time I paste text from another source (NOT Indesign - Acrobat, Word, plain text) the cyan swatch keeps reappearing. PLEASE fix this. Have upgraded to latest version and still won't stop.

    7 votes

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  20. Loading saved ase swatches come in wrong order

    This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way for…

    7 votes

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