6920 results found

1. Slow & stuttering performance since using 4K monitor

   Hi

   I've recently upgraded to a Dell UP2720Q 4K monitor.
   Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

   When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

   The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

   I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

   1. Version of Adobe InDesign, InCopy or InDesign Server :
      Indesign 15.0.2 on a MAC PRO 2013 macOS 10.15.4

   2. Steps to reproduce the issues:
      Using a 4K monitor (Dell UP2720Q)

   3. Expected result:
      Normal performance

   4. Actual result:
      Slow & stuttering performance

   ps; My colleugue has the same DELL Monitor, using it on a Imac 2019. But he has no problems.

   Hi

   I've recently upgraded to a Dell UP2720Q 4K monitor.
   Since the upgrade i've notices that inDesign has become nearly unusable, Its slow when selecting objects, editing text, moving things around...

   When moving Indesign to my second monitor (eizo s2433w) the problem goes away.

   The only fix I have found is to change the display profile to "Apple RGB" in the display settings. This fixes the problem immediately, but now the colours look horrible...

   I've also notices this problem with other Adobe apps like, illustrator and photoshop. But Indesign seems to have the worst of it.

   1. Version of Adobe InDesign,… more

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2. InDesign 2020 15.0.1 CEP panel size bug on Windows HiDPI with scaling > 100%

   On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

   https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

   • Version:

   InDesign version 15.0.1

   • Steps to reproduce:

   Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

   https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

   Run InDesign, open the panel -> should be OK.

   Quit InDesign, change the Windows display scaling to 200%

   Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

   https://coppieters.nz/?p=333

   • Expected result:

   Panel should retain the correct size, independent of the Windows display scaling.

   • Actual result:

   Panel becomes very large and unusable on Windows 10 with HiDPI display and scaling > 100%

   • Test file etc...

   I've written up a short post with sample code, sample ZXP and screenshots on my blog:

   https://coppieters.nz/?p=333

   On some Windows workstations, my InDesign CEP panel has the wrong size (way too large). This looks like a re-surfacing of the old bug mentioned here:

   https://community.adobe.com/t5/get-started/cep-panel-wrong-size-in-cc2018/td-p/9660228?page=1

   • Version:

   InDesign version 15.0.1

   • Steps to reproduce:

   Install this dummy sample 'Hello World' panel into InDesign 15.0.1 on Windows 10 on a workstation with a HiDPI display. Make sure the Windows Display Scaling it set to 100%

   https://rorohiko.com/downloads/ID2020PanelSizeBug/ID2020PanelSizeBug.1.0.0.zxp

   Run InDesign, open the panel -> should be OK.

   Quit InDesign, change the Windows display scaling to 200%

   Run InDesign, open the panel -> panel is extraordinary large. See screenshots on

   https://coppieters.nz/?p=333

   • Expected result:

   Panel… more

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We will review the bug

   -InDesign Team

3. Duplicating pages moves content

   It seems duplicating pages in Indesign 2019 or 2020 moves content around the page. This is the first time I have experienced this after opening an old file, saving it as a new file and then trying to duplicate a page. The fix I found for this is to UNTICK 'Adjust layout' in the 'Layout/Margins and Columns' dialogue box and then try duplicating the page again. This time the content should not move. Definitely an adjust layout bug.

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   4 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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4. Adobe Fonts not activating

   When I need to activate a font from Adobe Fonts directly from Find Font context menu inside InDesign, it keeps loading indefinitely but never actually activates.

   The only solution is going to Adobe Fonts web page and activate it there.

   Screenshot attached.

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5. inDesign 2020 removed the zoom view box from the top menu bar

   This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

   I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or out by one factor, whereas the zoom view box at the top menu bar would let you instantly jump the view in our out by 3 or 4 "sizes."Count me as a most unhappy user who will stay with inDesign 2109.

   By the way... inDesign 2020's menu bar is now empty to the right of "help." So what was gained taking this highly useful feature away? And why not give users the option to have that zoom view menu feature in one of the pre-sets like "Essentials Classics"? I will grumble once more about my unhappiness at the loss of this important feature and the hubris of Adobe engineers to drop such a valuable element of this software.

   This user is much unhappy that inDesign 2020 no longer provides the zoom view box that appeared in the top menu bar, directly to the right of the help tab. That was a fast, easy way to change the view size of the file in the screen.

   I was told by Adobe that this feature was dropped because the screen size view could be achieved by other existing features. Sure... now one must pull down a tab, then go to another command and activate a feature like zoom in and zoom out. And that only shifts the view in or… more

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   12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The change was made to reduce the UI clutter for the user and it was moved to the bottom left of the screen in the Status bar where other controls like page navigation, preflight profiles, etc. are available.

   To continue using this feature, we can suggest a simple workaround which takes less than a minute to accomplish – just open the Keyboard Shortcuts dialog, choose Views, Navigation from the Product Area drop-down, select the ‘Access zoom percentage box’ from the list of commands and assign a shortcut – example, Ctrl-Alt-5. You can customize the keyboard shortcuts as you like and save a new Keyboard Shortcut Set.

   Meanwhile, we are reviewing this request.

   —
   Adobe InDesign team

6. Burmese font rendering error

   InDesign CC 15
   WorldScript doesn't compose Burmese Unicode characters correctly, shifting the location of some characters and not positioning some accents correctly, do you have a plan to fix this as it has been like it for a long time? Other languages like Lao and Khmer have been fixed over time, but not Burmese.

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   10 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in the latest release of InDesign – InDesign 2021.
   Please update to this new version of InDesign to get the fix.

   —
   Adobe InDesign team

7. insert Previous or Next page number does not work

   insert Previous or Next page number does not work. I want to have folios of "Pages 1 and 2" where I need to have the next page#. Inserting a marker (previous page or Next page results in the current page number.

   Mac version 14.03

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   10 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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   Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The proper way to use this feature has been explained. It works like this:

   The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.

   The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
   When you do that, on Page 11 you will see “Continued on Page 80” and on Page 80 you will see “Continued from Page 11”. And this remains dynamic in the sense that if you add or delete pages in the magazine, the Page Number in Continued on/Continued from changes automatically based on where the article continues on and where it is continued from.

   We hope now you’d understand why this feature is designed the way it is.

   Please use the feature as described above and let us know if it does not work for you.

   —
   Adobe InDesign team

   The proper way to use this feature has been explained. It works like this:

   The extra text frame (containing the Previous/Next Page Number) need not be linked to the text frame to which it refers. It just has to touch that text frame.

   The way this feature works is that you have a text frame that contains some text on a certain page. That text continues on a different page that is random. So, for example, in a magazine, you have an article that starts on page 11, and then it continues on page 80. In that case, you will create a separate text frame on page 11, make it touch the text frame that contains the article and put "Continued on Page . Similarly, on page 80, you will create a separate text frame and make it touch the article and put "Continued from Page .
   When you do… more

8. Disappearing footnotes on export

   Since updating to the latest major release of InDesign (14), we have been experiencing issues in one of our templates where footnotes have been disappearing from chapters (documents) in a Book when exporting the Book as a PDF.

   This was not an issue in previous versions of InDesign and the template has not changed.

   Is this perhaps a bug?

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   5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting. We are reviewing the bug

   -InDesign Team

9. Weight remains on text when exported to pdf even if changed to zero.

   I am using InDesign CC 2019 14.01 x64.

   Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

   However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to pdf just fine. However if you saved the document with the stroke weight added, and then re-opened and changed the weight to zero, then when you export to pdf it will have a stroke weight still added (around .2, same as above).

   So once you have saved a document with the stroke weight added, then no matter what you do the document will not print without the added weight.

   If ANYBODY has any idea how to fix this then PLEASE let me know :) I was on chat for 4 hours but no luck. I'm really not trying to redo this 600 page book.

   I am using InDesign CC 2019 14.01 x64.

   Once a stroke weight has been added, if you then change the stroke weight back to zero, then when you export to pdf the pdf will have a stroke weight added to the text, even though the indesign document looks correct. It may not have the original amount of weight that was added, but it will definitely have what looks to be around a .2 weight added.

   However, if you were to start a new document, then add stroke weight, then click edit - undo stroke weight, then it would export to… more

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   8 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Thanks for reporting the issue. We are looking into it

   -Aman

10. Conditional text is not applied correctly after line break in IDMLs

    If Unconditional text follows a line break where another Paragraph Style is applied with Conditional text, making an IDML out of the document will change the Unconditional text to Conditional.

    Please see example screenshots.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue, we are looking into it

    -Aman

11. Bad optical kerning for superscript "4"

    When a superscript "4" follows a closing smart quotation mark, optical kerning is set to -60 or -70 depending on font. This is too close (basically a crash).

    This is annoying for books with lots of endnotes, where superscript numbers usually follow quotation marks.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue
    We are reviewing it

    -InDesign Team

12. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
    %%[ Warning: PostScript error. No PDF file produced. ] %%

    it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...

    My print settings are in the text file attached to this post

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% … more

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    18 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    We have been able to reproduce the issue and it is currently under investigation.

    Customers facing similar issue, please share the document with santalwa@adobe.com

    Regards
    InDesign Team

13. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

14. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.

    —
    Adobe InDesign team

15. Extension option missing

    Extension option is missing in Window menu. So, i can't the see my added extensions.

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16. InDesign performance issue: Slow interface

    The new document window is painfully slow. The pallets such as the background task pallet take some visible time to initialise themselves. As a whole the UI is always lagging.

    I'm on a new iMac Pro and this is completely unacceptable. It feels as though the interface is getting in the way instead of making work easier.

    12 votes

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17. When setting the frame grid with the shortcut key, it becomes an unintended font display

    InDesign Ver.13.0.1 x64(CC 2018) Japanese Edition
    Windows

    1. make new document
    2. make new frame grid
    3. select frame grid
    4. press key "Ctrl+B", and open dialog

    A font that starts with "B" installed in the system is displayed in the font setting of the dialog.
    Should be displayed is the default "Kozuka Mincho Pr6 N".

    CC 2017 and older versions are no problem.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will look into this

    -Aman

18. Unable to change fonts

    I am unable to change fonts.

    Changing weights seems to work, but changing fonts does not work.

    12 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

19. Import XLSX spreadsheet to an InDesign table: the "-1" problem

    1. InDesign CS4 - CC2017

    2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

    3. the cells with the value "-1" should still have this value.

    4. the cells are empty. All other values seem to show up correctly.

    Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect. But we are dependent on our clients still willing to use the outdated XLS format.

    Please have a look at this problem! Thank you in advance.

    Best regards

    1. InDesign CS4 - CC2017

    2. Generate an Excel spreadsheet that contains at least one cell with the value "-1". Save as XLSX. Import/place (cmd-d) this file as "unformatted table".

    3. the cells with the value "-1" should still have this value.

    4. the cells are empty. All other values seem to show up correctly.

    Additional information: Working regularly on Annual Reports with 100+ tables, our choice is to import as „unformatted table“ and to do all formatting in InDesign. After changes in Excel, all we have to do is updating the linked tables via the link panel. Table contents change, formatting stays. Perfect.… more

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    14 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest release of InDesign 2022 - that is, InDesign 17.4 version.

    
    

    Please update to this version to get the fix.

    
    

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    Adobe InDesign team

20. 2025 InDesign (v20.0) Frequent Crashing on MacOS 15.0.1 Sequoia

    Ever since the 2025 version of InDesign released earlier this month, I have had constant crashing issues while working on multiple files. I have been using MacOS 15 Sequoia since it released in September. At first it seemed to crash at random every 5-30 minutes while going between open indd tabs. I think I can more consistently trigger it now by trying to open/navigate around a .indt file. I have a screen recording attached of me clicking around with a 2025 .indt file, a 2025 .indd file, and a 2024 .indd file. Within this minute long recording, InDesign crashes twice, both times when going between/opening the .indt file to the regular 2025 .indd file.

    Ever since the 2025 version of InDesign released earlier this month, I have had constant crashing issues while working on multiple files. I have been using MacOS 15 Sequoia since it released in September. At first it seemed to crash at random every 5-30 minutes while going between open indd tabs. I think I can more consistently trigger it now by trying to open/navigate around a .indt file. I have a screen recording attached of me clicking around with a 2025 .indt file, a 2025 .indd file, and a 2024 .indd file. Within this minute long recording, InDesign crashes twice,… more

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

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    Adobe InDesign Team