6832 results found

1. Since 2020 update, InDesign won't correctly import and replace typekit fonts.

   When opening a file that uses a typekit font, Indesign attempts to "install" it (fonts that SHOULD already be there anyway, or were installed previously). The wheel spins indefinitely, and it never installs. My only workaround I've found is to attempt to find a download elsewhere on the web. Then it works fine. It seems to only be an issue with Indesign, and only since the 2020 update. Something similar happens with some non-adobe fonts, too. Says it's not installed, but it is.

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2. Links are not displayed

   Although all my images and graphics are linked correctly and there are no errors, when opening a file, they are appearing as grey boxes. Some images are working but most of them are not. Also PDF export is therefore not working (error message attached). It doesn't matter which file type my links are as it's happening to all kinds of them (mostly TIFF and AI). Perhaps worth mentioning that this problem didn't occur in ID2019.

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3. Column Rule colour is inconsistent vs. Fill and Stroke

   The colour applied to a Column Rule is darker than elsewhere applied, e.g., Fills and Strokes.

   1. New file.
   2. Draw a text frame (no text needed) and set the Columns to 2 and turn ON the Column Rule with default values. However, set the Colour to 10% Black.
   3. Set the Fill and the Stroke of the text frame to the very same 10% Black.

   Notice that the Column Rule is darker than the Fill and Stroke. It shouldn't be.

   Hope this helps.

   Allan

   P.S. See the attached screenshot - I'm using Magenta rather than Black. Same results.

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   1 comment  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

4. Column Rule disappears when grouped objects **with Text Wrap** are moved/nudged

   Firstly, let me just say a BIG thanks for introducing Column Rules in CC 2020.

   However, I've found a couple of problems so far.

   1. New File
   2. Draw a text frame (no text needed) and set the Columns to 2, and turn ON the Column Rule (all basic, default values).
   3. Draw another text or graphic frame (doesn't matter which) and place it anywhere (doesn't matter if it overlays the text frame, or not).
   4. Group the two objects.
   5. HERE IS THE KEY STEP: With the group selected, turn on Text Wrap (doesn't matter which... anything other than 'None').
   6. Move the group ANY amount... e.g., simply nudge it with the arrows on your keyboard. (keyboard or drag with the mouse... the results are the same).

   The column rule will disappear!

   If you double-click to select the 2nd object drawn (not the text frame) and nudge it on its own, the column rule will re-appear. BUT... as soon as you nudge the text frame (on its own) or nudge the group again, the column rule will disappear again.

   The trigger is the Text Wrap. Without it, it behaves normally.

   It does not matter if there is Text Wrap applied to the individual objects. The trigger is the Text Wrap applied to the GROUP of objects.

   Hope this helps.

   Allan

   Firstly, let me just say a BIG thanks for introducing Column Rules in CC 2020.

   However, I've found a couple of problems so far.

   1. New File
   2. Draw a text frame (no text needed) and set the Columns to 2, and turn ON the Column Rule (all basic, default values).
   3. Draw another text or graphic frame (doesn't matter which) and place it anywhere (doesn't matter if it overlays the text frame, or not).
   4. Group the two objects.
   5. HERE IS THE KEY STEP: With the group selected, turn on Text Wrap (doesn't matter which... anything other than 'None').
   6. Move the group ANY… more
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

5. JavaScript not work When mounting /Volumes/users

   MacOS 環境で /Volumes/users が存在すると(サーバーに users でマウントすると）ユーザーが作成した javascript (.jsx ファイル）が動作しなくなります

   /Users/(UserName)/Library/Preferences/Adobe InDesign/Version 15.0-J/ja_JP/Scripts/Scripts Panel/(ScriptName).jsx

   が /Volumes/users フォルダにマウントしていないと正常動作するのですが /Volumes/users フォルダが存在しているとエラーのビープ音がなって何も行われないです

   /Volumes/users フォルダにマウントしていると Macintosgh HD の /Users フォルダが /Volumes/Users フォルダと見なされているようです

   Adobe Account: Complete Plan
   OS: macOS Mojave(10.14.6)
   Indesign Version: Adobe Indesign 2020 (15.0), CC 2019 (14.0.3)
   再現性：必ず、再インストールしても発生します

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6. Removable Device Warning

   I have been working with InDesign for many years and have learned to store my files on a removable device. This is because I have found them to be more stable than my computer and if the computer goes down, the data is fine. Now, I find myself getting a constant message telling me that I should not do this (which is Adobe's opinion and they are entitled to it) with a check box for me to select if I don't want to receive these messages again. Why, when I check this box, do I keep getting these messages? Sadly the chat I had with Support gave me no advice beyond "this is how application is designed to work on". Please, if you are going to offer people a check box to stop receiving notices, make this box ACTUALLY do that. Very frustrating.

   I have been working with InDesign for many years and have learned to store my files on a removable device. This is because I have found them to be more stable than my computer and if the computer goes down, the data is fine. Now, I find myself getting a constant message telling me that I should not do this (which is Adobe's opinion and they are entitled to it) with a check box for me to select if I don't want to receive these messages again. Why, when I check this box, do I keep getting these messages? Sadly… more

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7. The QR code generator is missing the field for a fax number

   The QR code generator (InDesign 2019 & 2020) is missing the field for a fax number. It would be great if this would be integrated! Thank you in advance!

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8. Optical Kerning issues after recent v15 update

   After the recent update (v15.0), I am having issues with Optical kerning, specifically with the font Noto Serif Khmer (Cambodian font). The kerning is completely off. I've opened the file in v14.0.3 and everything works fine in that version.

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   Under Review  ·  amaarora responded

   Hi,
   Can you please share a sample file with which the issue is reproducible?

   Thanks
   amaarora@adobe.com

9. Black artifacts appear on rulers

   When opening an older ID document and working on it, moving the mouse pointer around leaves black artifacts on the rulers, top and left. It also distorts the 0 point of the ruler in the upper left corner.

   A quick zoom and return to 100% size will clear it, but with use, the rulers will accumulate black marks again.

   This bug has persisted in many previous versions of ID, and is alive and well in v15 (2020).

   I hope you can fix this quickly.

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10. Indesign freezes when loading .indd files from server

    Every time I try to open a file with .indd extension from our server the program crashes-stops working, therefore I "force quit".
    It starts loading up to the point of the "missing links" notification message (if there are any) and it stops responding-freezes.

    Tho when this same file is copied to the desktop it opens just fine.

    Why and what is the reason and most importantly what is the solution for this problem?

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Loss of typographic enrichment (italic, bold, etc.) on import .docx files

    On CC2019 14.0.3 but also on previous versions.
    When I import a Miscrosoft Word text I sometimes lose part of the enrichment. On the attached example the majority of Bold are kept but some are gone. This is very problematic when working on documents of several hundred pages.
    The problem occurs with .docx files but not with .doc files.

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12. Textwrap 2020

    Textwrap from old saved document takes spacing from paragraph indent...Thus you can see the very wide right margin for image.

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Please select the Text Wrap object and check the different Offset values specified in the Text Wrap panel.

    —
    Adobe InDesign team

13. InDesign won't find fonts in file package if the file is in a Dropbox folder

    Version: InDesign 14.0.3 macOS Catalina
    Steps: 1. Package a file and include fonts
    2. Move the package anywhere in the local Dropbox folder
    3. Make sure fonts are not locally activated/present
    4. Open file
    Expected result: InDesign opens fonts in the "Document fonts" folder
    Actual result: InDesign reports fonts as missing
    [Same package moved to Desktop, everything works fine]

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14. Multipage PDF Export failure -Backgrond task running constantly

    PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once I run through the aforementioned steps and export again the PDF is genereated within 15-20 secs.
    I am running Mac OS Mojave 10.14.6

    PDF export constantly runs as background task with zero percent progress until I force quit InDesign, delete the temp recovery file, and delete the "zero bytes" PDF that InDesign failed to genereate. If I leave it and reexport once running InDesign again it happens again. I've found it takes deleting the recovery file (.idlk) and the PDF that has zero data at the location I tried exporting to. Once I do that it seems to work. My InDesign file is multiple pages (32). Smaller page counts and data files seem to work although my InDesign file isn't that large. Once… more

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

    We tried with some custom InDesign files, but export works fine

    Thanks

15. Placed rotated PDF - incorrect view in InDesign 2020

    Has anyone noticed the following erroneous representation (high-resolution rendering) of placed PDF when rotated (e.g., 90º)?

    Concerns x4 as well as x1a.

    Regards,
    Joerg

    InDesign 2020 v15.0.0.155
    macOS Mojave 14.6

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16. Keyboard Shortcut cmd-alt-shift-D does not work

    This shortcut to copy elements on a page does not work on Mac. Different Versions and OS-Versions tested.

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17. Printing in version 15

    every time I try to print any file to our HP printer InDesign crashes.

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18. Image tags all grouped in their own article at the end of the tags panel

    I have set up articles in multiple files InDesign 2020 (files first created in InDesign 2019 and updated to 2020 yesterday and today). When I export to PDF, all image tags are added to a new article in the bottom of the tags panel in Acrobat DC rather than in the articles that I assigned them to in InDesign. Luckily, I preserved a version of InDesign 2019 and can open them in there and export to have the tags show up in the correct place. FYI, I also made sure my layers order in InDesign is as I want it to be.

    I have set up articles in multiple files InDesign 2020 (files first created in InDesign 2019 and updated to 2020 yesterday and today). When I export to PDF, all image tags are added to a new article in the bottom of the tags panel in Acrobat DC rather than in the articles that I assigned them to in InDesign. Luckily, I preserved a version of InDesign 2019 and can open them in there and export to have the tags show up in the correct place. FYI, I also made sure my layers order in InDesign is as I want it… more

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    FIXED  ·  amaarora responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

19. When i export an PDF it gives a damaged file error when i try to open it from an email
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20. Applescript Droplet: InDesign 2020 issue

    A much used droplet to export one or more InDesign documents to PDF (with dialog and settings) will not work with InDesign 2020 (v15.0.0.155) anymore (fine with InDesign CC 2019). InDesign 2020 opens the first (or the only) document. I can select options in the upcoming dialogue box, but then crashes immediately by clicking OK with an error message (see screenshot).

    However, the same base code of the script works directly from InDesign to export the active document to PDF without any problems.

    InDesign 2020 may not handle "on open ..." and / or "repeat with ..." in the droplet ?!

    macOS Mojave 10.14.6
    same on MacBook Pro 2019 and MacPro 2012

    Joerg

    A much used droplet to export one or more InDesign documents to PDF (with dialog and settings) will not work with InDesign 2020 (v15.0.0.155) anymore (fine with InDesign CC 2019). InDesign 2020 opens the first (or the only) document. I can select options in the upcoming dialogue box, but then crashes immediately by clicking OK with an error message (see screenshot).

    However, the same base code of the script works directly from InDesign to export the active document to PDF without any problems.

    InDesign 2020 may not handle "on open ..." and / or "repeat with ..." in the droplet… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  Abhinav Kaushik responded

    As per the confirmation received from the customer the issue no longer reproducible in Id 15.0.1.
    We are closing the thread for now.

    Thank you,
    InDesign Team