Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Files with special characters

    When linking files with special characters in their name (German umlauts, to be precise) on an Apple Macintosh system, exporting the project and transferring the whole stuff to a windows system, everything looks perfect, but
    - links in the indd file to assets with umlauts are recorded as missing
    - relinking on a per-folder-basis does not find them, either

    Workaround: re-link each file on a per-file basis.

    Guess there is something wrong in the way indesign handles the file names internally (i.e. some encoding issue).

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. XML tagging with GREP

    GREP is a great tool, but when we use GREP to highlight more than one character style in a paragraph there is an issue with the XML tagging tool.

    Only the first GREP expression applies a character style that can be automatically tagged by character style. All further GREP expressions apply the character style but don't then go on to automatically tag by character style.

    Currently we have to work around it with scripting, but it is a very strange bug to have.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Since the update to Mac OS High Sierra, Indesign and Illustrator just aren't as they used to be. Failing constantly.

    Since the udate to Mac OS High Sierra, Indesign and Illustrator keep crashing and bugging. Lots of different errors. Many times telling you can't save. When updating a link in Illustrator, Indesign crashes when updating the link etc...

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. cannot place XLSX table

    I'm unable to place an Excel file/table. When I choose Place...select any Excel file (.xls or .xlsx) and check "Import Options":
    - Options dialog appears, but no fields are selectable, except decimal places.
    - Click OK, and I get nothing. No error message, and no content.

    If I place a file WITHOUT options, I get the content of the Excel NOT as a table, but as tab-delimited text. This is not acceptable, as the integrity of the table is lost when I "convert text to table." Where there are (supposed to be) empty cells, data from other cells appears where…

    1 vote
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    2 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  5. fonts appearing as distressed almost

    Some fonts appear as distressed. Almost like there's a pattern overlay on them. It changes as you move the text box around on the screen. Doesn't export into pdf like this, only in active document (see blue text, I've included what appears in indesign and how it looks normally)

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. Incorrect transparency redering on screen

    When I open a document that has a drop shadow applied, the shadow papers misplaced and distorted. If I turn the drop shadow off and on again, it fixed the issue. Also if I open a document that has an Outer Glow applied, it appears too opaque and too large. It seems that if I apply an Outer Glow to to the Object effect , save and close the document and reopen, somehow an Outer Glow is also applied to the Text effect. Other similar issues as well.
    InDesign 13.0.1 (but was the same in 2017)

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign 13.0.1 Crashes when saving older documents

    InDesign crashes when saving older documents to the newest version. Any suggestions? Fix?

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. Google File Stream error code: 14

    My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
    When I enable WIFI again, the document opens without issue.
    I'd appreciate any help please! Thank you.

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. Selection Toll

    My Selection Tool, does not display properly and makes this wield yellow/green did like image. This means, I can not select objects properly and this is affecting the speed I'm working at.

    Please Help!

    1 vote
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Table with Alternating Row Stroke

    When using a table with alternating row strokes, the stroke between the first and second rows is always 1pt, not matter what the cell or table style is set to.

    In this example, every other row of the body should be stroked at .5pt. Everything works except the first row, which is 1pt.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  11. The book palette must be locked. (move the documents palette)

    a momentary unwanted user error.

    We should be able to move documents by option or command key.

    To make a small correction before printing. We move accidentally while working on files. We do not notice this. It's printing like this.

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  12. Printer configuration

    Since the updates on Tuesday, January 23 2018, I am unable to print using my printer's fold and staple feature, which has never been a problem in the past. Also, I now have a notice that fonts are missing from my computer, and these are fonts I have used for several years.

    1 vote
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. It is impossible to export iframes to ePub

    To Adobe
    It is well known, that Apple blocks iFrames. But when you can insert youtube codes into an iframe in InDesign and see it work perfect in "Public Online", then why do the video disappear when I export InDesign files to the ePub format.

    Claus Bangsholm

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. QR-Code Generator

    Opening the window «create QR-Code» makes thr function «copy / paste» inactiv. This is uselessly.
    Please fix this bug.
    Thx

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. [Indesign CS6-CC 2018][BUG] Wrong objects in array after moving page item to layer using Javascript

    When running a script to process page items stored in a custom array and after moving a page item to another layer, the array contents changes. Objects are removed and other objects which where not put in the array are suddenly located inside the array.

    See also: https://forums.adobe.com/thread/2438907

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. InDesign Shortcuts set to retro QuarkXPress Shortcuts not working after High Sierra update

    Edit/Keyboard Shortcuts/Set to [Shortcuts for QuarkXPress 4.0]

    InDesign CC shortcuts set to retro Quark shortcuts not working after updating to High Sierra 10.13.2

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  17. Applying Master Page covers Document Pages

    Version: InDesign CC
    Steps to Reproduce: Apply the Master page
    Expected Result: Master page would be in the background
    Actual Result: Master page is in the foreground

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  18. nested hyperlinks

    Currently, hyperlinks in InDesign documents don't survive import/nesting into other InDesign documents. It would be great if they did -- it's the only thing preventing me from nesting pages from a "base" document into multiple localized versions...

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. Endnotes fail to import from .doc if no master page is applied in InDesign 2018

    If placing a word doc that contains endnotes in cc2018, the text will import but all endnotes will be missing is there is no master page applied within the InDesign file.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. Import failed when placing .indd file, while user has file open. (on SMB share)

    Import failed when placing .indd file, while user has file open. (on SMB share).
    User receives the message, "Import failed." when placing a .indd file inside of another InDesign file.

    If this is a limit of InDesign it would be helpful if the error message was more detailed. If this error prompted the user to close the open file, it would be clear what is causing the issue. I believe that I have been able to place an open InDesign file in the past.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
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