6480 results found

1. Read only randomly occurs when saving

   InDesign CC randomly goes into read only mode when we go to File>Save. Our only option at that point is to go to Save As and rename the file. This is clunky, scary, and should not be happening. We have new iMacs with Mojave OS.

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2. table header image not showing PDF

   https://indd.adobe.com/view/029f4fe9-1108-4554-ba34-c8e4c510750c
   Use the link to see the document all correct however when exporting to PDF the images in the header for pages 2 & 3 disappear. You can test this using the link or by using the attached file. Both get the same result. But looks perfect in inDesign.

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3. Keyboard shortcuts don't work if only one file is open.

   When I have just one file open in Indesign, the keyboard shortcuts don't work. Open another file, they start working again. Or, wait long enough, then they start working with just one file open. All keyboard shortcuts, not just some.

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4. Keep settings not honoured

   The Keep option 'Keep with next n' is not always honoured. Please open the attached document for an example.

   The page contains three threaded text frames. A heading appears on top of the second frame. A float was placed (with wrap applied) that pushes the text out of the second frame into the third frame so that the heading stays in the second frame, on its own.

   The expectation is that the heading moves with the text to the third frame.

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5. AIGPU sniffer

   Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

   Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

   Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got used to it. But most of the time they are gone after few weeks after upgrade - this time it is months. Please get a new update.

   Hi I keep having two problems with CC. It seems that Every adobe product that I use opens AIGPU sniffer in ICONS of "last used". Kind of annoying to see that on my OS toolbar all the time.

   Second problem is a spacebar hand problem - even I have seen some solutions it seems it is always something different that interrupts this feature - this is crucial tool to use.

   Both of those bugs I noticed right after I downloaded another update for CC that I always do and I expect to have some bugs on the start - got… more

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6. problem with command "cross column"

   when I apply the command "cross columns" to a title and in the next page there is no space to scroll the text, the title instead of remaining in the current page goes to the next page

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7. Radial gradient becomes oval when rectangle frame is vertical

   Radial gradient becomes oval when rectangle frame is vertical

   1) Version: InDesign CC 2018
   2) Draw a vertical rectangular shape and insert a radial gradient
   3) Expecting the gradient to be a perfect circle.
   4) Actual result is an oval gradient that is impossible to change into a perfect circular gradient, even when holding the Shift key while using the Gradient Swatch Tool.
   5) No matter what I do, the gradient remains an oval, unless I stretch the shape back to a square or a horizontal rectangle.

   The only annoying way I found to temporarily solve this problem is to rotate the horizontal rectangle 90 degrees. This allows me to use the Gradient Swatch Tool as I wish to create a perfect circular blend anywhere in the rectangular shape.

   Any solution to this without having to rotate the shape?

   Radial gradient becomes oval when rectangle frame is vertical

   1) Version: InDesign CC 2018
   2) Draw a vertical rectangular shape and insert a radial gradient
   3) Expecting the gradient to be a perfect circle.
   4) Actual result is an oval gradient that is impossible to change into a perfect circular gradient, even when holding the Shift key while using the Gradient Swatch Tool.
   5) No matter what I do, the gradient remains an oval, unless I stretch the shape back to a square or a horizontal rectangle.

   The only annoying way I found to temporarily solve this problem is to… more

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   0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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8. info panel - illegible text

   1. InDesign 14.0.1, MacOS 10.14.3
   2. Show Info Panel and select text
   3. Properly formatted info panel
   4. Text overlapping and illegible 5.

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9. Creating New Hyperlink - doesn’t copy the full selected URL

   InDesign CC 13.1
   Mac OS El Capitan 10.11.6

   I discovered this lately due to client complaining about URLs not working after export to PDF.

   As per my video, I select the full URL in the text box, select New Hyperlink, and the field doesn’t populate with full URL.
   After some testing, the cut off point seems to be random and don’t happen specifically at hyphens or periods.

   Whether the URL flows to multiple lines or is on the same line, I get the same result.

   What is causing this? This is a big issue since I work on documents that have many hyperlinks that have to be generated. Thanks.

   InDesign CC 13.1
   Mac OS El Capitan 10.11.6

   I discovered this lately due to client complaining about URLs not working after export to PDF.

   As per my video, I select the full URL in the text box, select New Hyperlink, and the field doesn’t populate with full URL.
   After some testing, the cut off point seems to be random and don’t happen specifically at hyphens or periods.

   Whether the URL flows to multiple lines or is on the same line, I get the same result.

   What is causing this? This is a big issue since I work on documents that… more

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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   There is a max limit of 100 characters in the URL field of the Hyperlink dialog.
   Workaround: User can copy the URL to the Clipboard and paste it into the URL field when creating a Hyperlink.

   —
   Adobe InDesign team

10. White shows as black

    All white (pure white such as paper, 0000, ffffff, etc.), shapes and even within linked images are showing black. Some pages are affected and some are not. If I go into the swatch slider CMYK mode, sliding K from 100 to 13 is normal, however, 12-0 starts scaling back down to black. I've tried linking to all types of images (TIFF, PNG, JPEG, transparencies). The file was fine last time I worked in it, but upon reopening this is happening. Is this a bug or a corrupt file?

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    5 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Your screenshot shows that you have selected an image (linked/embedded) and applied the White swatch to it.
    Could you share the file with us (sharewithid@adobe.com) to take a look?

    Adobe InDesign team

11. reference point

    Reference Point moves on objects when one object on page is rotated. Indesign 2019 (14.0.1) If one (or more) objects on a page is rotated, then the reference point on other objects on the page changes as you select through the different objects. This applies to text, picture, and tint boxes. If you try and make the reference point the same on all objects on a page, say the upper left point, then select other objects, they have changed to a different reference point. This makes it very difficult to align objects from page to page.
    Mac OS 10.12.6

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    Resolved For User  ·  1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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12. Problems with zoom on tablets wacom

    The Zoom function (Zoom In and Zoom Out) made with two fingers directly on the Wacom tablet (in my case an Intuos Pro L) or made using the Wacom Touch Ring tablet still does not work in InDesign, for a long time, with different versions of InDesign and with different operating systems (OS Mavericks - Sierra-High Sierra and now also Mojave ...).
    All this is very frustrating, because it eliminates a very important function for those who have to paginate!
    On all other programs (Illustrator, Photoshop and competition programs - Affinity Designer and Affinity Publisher Beta) it works regularly: I have already reported this bug on other occasions and every time there is an InDesign update I hope this problem will be finally solved but REGULARLY, for years now, I am disappointed every time, because the problem continues to exist: please, adobe, DO YOU WANT TO SOLVE IT ONCE AND FOR ALL, since every year I spend a lot of money for your subscription? Or do you want me TO DEFINITELY SWITCH TO AFFINITY APPS that cost a lot less and at least work properly?
    I'm waiting for an answer from adobe, THANKS!

    The Zoom function (Zoom In and Zoom Out) made with two fingers directly on the Wacom tablet (in my case an Intuos Pro L) or made using the Wacom Touch Ring tablet still does not work in InDesign, for a long time, with different versions of InDesign and with different operating systems (OS Mavericks - Sierra-High Sierra and now also Mojave ...).
    All this is very frustrating, because it eliminates a very important function for those who have to paginate!
    On all other programs (Illustrator, Photoshop and competition programs - Affinity Designer and Affinity Publisher Beta) it works regularly: I… more

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13. New, based-on Object style isn't "based on"

    Take an Object Style and create a new style based on that style. When the new dialog opens with the based-on name present, it has a number of items chosen and selected, but it's not the same as the based on item.

    You could try Duplicate Object Style and then add the based on-name, but while there is no error, any change made to the based-on object does not change the new object style.

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on Style does inherit many of the properties from the Base style. And when you change those properties in the Base style, those properties get propagated to the child style.

    Adobe InDesign team

14. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    It may help to just quit InCopy on your co-worker’s machine and clean the Application Preferences and Cache from here:
    /Users/yourusername/Library/Caches/
    /Users/yourusername/Library/Preferences/

    Adobe InDesign team

15. Pages

    Adobe Indesign 14.0.1

    Last row of Pages Panel doesn't display the page numbers. I'm unable to scroll lower either as the scroll bar is at limit.

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16. error message about activating fonts constantly flicking up, then disappearing.

    the error message is constantly just flicking on screen and disappearing. it even pops up when using other programs in front of in design.

    could fonts just go into memory once you open a doc and there is plenty of memory left. to avoid constant font issues. indesign is always telling me fonts that are installed have gone missing, then a few seconds later they come back.

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17. Font Issues

    InDesign 2019 doesn't recognize Raleway and Ultra Stint fonts when opening documents created in InDesign 2018. Fonts are loaded and active under the Creative Cloud, system has been started/restarted.

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18. Bad PDF Export to x1a with indd placed in InDesign

    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher PDF versions like X-4 (even with Colour Conversion set to "Convert to Destination (Preserve Numbers)").

    Now i solve this by exporting to PDF X-4 and use this PDF instead of direct indd placing to main document, but this is another step (was more practical use indd in indd, and when changes required, just "Edit original" and save, now are more steps needed like find original indd document in Finder and update PDF for update in main document).

    I also tried export main document as X-4 and then flat this in Acrobat using Preflight, but have not found option to use "ISO Coated v2 300% (ECI)" profile and also it took long time (and crashed Acrobat).

    Please, is it possible to fix InDesign 2019 for proper x1a PDF export (with placed indd documents with transparent rgb images)? It worked OK in older InDesign.

    • problem in InDesign CC2019 / macOS 10.14.3, 10.13.9
    • no problem with previous InDesign versions (on 10.13 systems)

    Sometimes i use InDesign document (page) placed into another InDesign document (because more work with some pages and reuse them in more documents). If these placed Indd documents contains RGB images with transparencies (like transparency in PSD files, or transparency effects applied to flat images in InDesign), these images are exported very bad, highly desaturated. But only when export to PDF X1a (required by our printer, i use profile "ISO Coated v2 300% (ECI)" in all indd). No problem when exporting to higher… more

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    3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share the sample InDesign files that can help me reproduce the issue at amaarora@adobe.com?
    Please do add a small video illustrating the bug

    Thanks,
    Aman

19. Indesign 2019 placing my pictures reversed/ inverted; had to use an older version

    Indesign 2019 placing my pictures reversed/ inverted; had to use an older version for multi page PDF placement to work properly.

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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share the pictures which you are trying to place at amaarora@adobe.com?

    Thanks,
    Aman

20. Shortkeys causing program to freeze

    Hi, I'm using the latest Indesign CC on my windows 10 laptop
    Indesign keeping freezing and doesn't recover when i use any shortcut keys.
    E.g ctrl E to export a PDF will crash the program, so i need to go the long way of file - export etc

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team