Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and

    Indesign 2018 is a disaster, full of bugs and crashes at any time.
    This was a good program, but now it's just a misery. Costs both time and money.
    I will work with older versions in the future and hope that any new player will find a better software.

    It would not be wrong with a phone number on the website, but you're probably ashamed.

    Peter

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’18 update.
    Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Regards,
    InDesign Team

  2. endnote

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

    7 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

    No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

    9 votes
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    19 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Update:
    This is regarding the comments where our users are still facing the issue.
    Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

    In case you are still facing the issue, please create a new thread with the specifics related to the issue.
    We are closing this particular thread for now.
    -———————————————————————————

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us…

  4. Object Style Size and Frame Fitting bug

    Where is what I did:
    Create an Object style that has the size height and width set (I used 4x3in) AND the Frame Fitting Options set (I tried Fill Frame Proportionally with and without Auto-Fit). Import some photos. I did 4 at once and click-&-dragged them at different sizes. Frame size is correct, but frame fitting is ignored. It has to be applied manually after placement.

    7 votes
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    5 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  5. Publish Online

    On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.

    The thread on the forums is here: https://forums.adobe.com/thread/2419718

    The documents that have been reported to exhibit this behavior include:

    1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html


    1. And also this document that's in my Publish Online gallery
      https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94

    12 votes
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    Closed: Fixed  ·  6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  6. anchor

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will…

    18 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

    6 votes
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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign palettes/panels do not expand or open when Application frame is Off

    These small panels that you can attach to the large panels would not expand now after the update to 13.0.1
    I had problems with it already 2 updates back.

    20 votes
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    30 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  9. Object style size property crashes InDesign when used with Libraries

    I have recreated this bug on both Mac and PC InDesign 13.0


    1. Create a text box

    2. Insert a table with any number of table cells

    3. Draw a rectangle anywhere

    4. Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only

    5. Apply the Object Style to the rectangle

    6. Cut and past the rectangle into one of the cells of the table

    7. Create a new Library file

    8. Drag the text box into the Library

    9. Try drag the Library item back out onto the page... It should crash.

    This has become very problematic for us because…

    1 vote
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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  10. whitespace handling processing instruction not working in InDesign CC 2018

    If the XML contains "whitespace handling" processing instruction, then the XML text not visible in InDesign CC 2018, it returns empty paragraphs, but the same XML working fine in CC 2017.

    Sample XML attached for your reference. Please check and revert ASAP.

    2 votes
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    5 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  11. Tab controls are buggy. InDesign CC 2018

    When using the Tabs control dialogue box all sorts of problems begin to manifest. First, as you are working with the tabs controls page elements go sideways. Text overlaps, sometimes entire paragraphs preceding the area you are working in.

    On occasion, the tabs simply don't line up to where you assign them, even when you do so numerically. (See screenshot)

    Settings for paragraph styles take precedence over tabs settings (even though tabs traditionally were the opposite, taking precedence.)

    10 votes
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    15 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. Fehlercode 4/Errorcode 4 for not damaged documents


    1. Adobe Indesin CC 13.01
      After the last Update of Indesign time by time suddenly Indesign report a damaged file if you try to open any InDesign-Document.

    Everytime after restarting the Mac everything is good and I'm fortunally able to open all o these documents.

    Sometimes restarting Indesign helps, but not always.

    The last 3 days it happens much to often und it nervs.

    56 votes
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    63 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  13. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes
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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  14. file name variable shows extension when placed in another document

    This is specific use that may not apply to most users, but it did work in previous versions. In Indesign 13.0.1, create a file that uses the file name text variable and then place this document into another document. The text variable should show the name of the file minus the file extension, and it shows correctly in the first file. But when you place the ID file into another file, the extension shows. This worked in previous versions of ID and caught me by surprise when it didn't work in the latest version, forcing me to use the additional…

    1 vote
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mp4s don’t appear in exported swfs in indd 2018

    The mp4s did work in indd 2017 and they do still in epub preview. I made identical indd files in 2017 and 2018 and placed several MP4s in both. they all worked in 2017 but in 2018 when activated by a click, button, or controller the poster disappears and the mp4 doesn’t play.
    This happened at school some students were working on the classroom 2017 macs and others their own 2018 windows and mac laptops the test I ran was on windows 10

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…

    13 votes
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    21 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  17. Indents not holding after page break


    1. InDesign CC 2018, though I logged this bug for 2017 as well. It may also have existed as far back as CS6. I had hoped it would be fixed in this release.

    2. Create a paragraph style that has a left indent and set text in that paragraph style. Set enough text to flow onto a second page.

    3. The text should retain the left indent after the page break.

    4. Sometimes, the first line of text after the page break does not retain the indent.

    15 votes
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    9 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    The fix for this issue is now available in InDesign’s latest version, id 14.0.3.
    Please update your InDesign to try out the fix.

    Note:
    If you open a file which already has this issue, in the new version, you may continue to see the issue.
    To resolve such cases, you may SAVE AS the file or do a force text re-composition as the workaround

    However, all the new files created in the new version will not have this issue anymore.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  18. Can not start InDesign CC 2018

    I can not start the InDesign CC 2018 after the update from CC 2017. The program did not start. Nothing happened. Need I some special rights, now? What could be the reason?

    2 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  19. Changing font in Character Panel frequently causes a crash in Indesign CC 2018

    Since 2018 version, changing a font in the character panel frequently crashes the application, but not 100% of the time. Font worked fine in older version and sometimes works fine in 2018, but the same issue has happened a good few times in the last week or so.

    23 votes
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    70 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  20. Color Mode listings are all out of order

    The order of Color Mode options (Pantone, TOYO, etc.) are listed in a seemingly random order after updating to InDesign CC 2018 (13.0).

    2 votes
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    5 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →
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