Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. ID 13.1 – no longer accepts mp4 media format?

    InDesign 13.1

    EXISTING mp4s placed in ID file (for viewing in exported Interactive PDF) no longer work (link not found (yellow triangle), and then when manually re-linked, link shows error in palette (red circle question mark).

    Trying to place NEW mp4s, and although file(s) can be found, nothing is placed. Have googled and found nothing.

    Updates to CC appear to have happened overnight, and I didn't have any issues last week.

    1 vote
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    2 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →
  2. Display not properly refreshed

    In the latest versions the screen often isn't refreshed properly. Only after rescaling or changing to Preview mode the old data is hidden.

    12 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Color Reading Completely Incorrectly

    Adobe. This is an insane problem to have not fixed.

    Colors are seriously displaying incorrectly. From one program to another the colors look different and they do not at all match the way the color read in 2018.

    The attached shows the same color in Indesign 2019 (left) and Illustrator 2019 (right)

    This is a serious issue that people have been having since the 2019 update and I cannot believe there is not an update to fix this yet.

    Every time Adobe releases an update lately I hesitate to download. The ideas behind the updates are intended to increase functionality…

    2 votes
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  4. Mac OS Mojave 'Dark Mode' and CC Apps

    Load/Save dialogues and title bar don't honour 'dark mode' in the latest Mac OS

    • Open/Save dialogues (Illustrator/Photoshop/Indesign/AcobatDC)
    • Title bar (Illustrator/Indesign/AcobatDC)

    Haven't tried any other apps yet...

    3 votes
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cannot package file, missing plugin error

    InDesign CC 2019, MacOS 10.14 Mojave,
    Trying to package a file and this error shows up that plugins needs to be installed - See attached.

    How can I delete or install them?

    2 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  6. search all documents

    Search / Find "All Documents" opens unrelated docs, causes error crash.

    Sometimes, when doing a "find" on "All Documents," InDesign will suddenly open a document (a document that is linked in my current document, but that wasn't open before) that has the looked-for text in it. Attempting to close this unwanted document causes a crash error.

    This has been a problem since at least CS6 if not earlier. Shocked to find it in CC.

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. incopy workspace bar crash

    InCopy CC 13.0.1 and InDesign CC

    When clicking on Character, Character style or Paragraph style the program freezes for 20 secs or more, and this bar appears. (See image)

    It happens when I open a New file, as well as InDesign linked.

    It disappears if I wait, and click to reset workspace. Then it returns.

    I have tried reinstalling software (and switching PC off and on again)

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. 12 votes
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    10 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  9. Jumbled Text

    I'm having an issue with catalogs I'm working with. When I open the most recent version of an INDD file, there is jumbled text in the headings and subheadings, even though the PDF exported fine when the file was last opened. Advice?

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. mapping styles

    After assigning a Class in the Para or Character Style definition dialog (in Export Tagging), the Class usually disappears. So when I go to Edit All Export Tags accessed from a flyout in the paragraph, character, or object styles panel, I have to reassign that Class.

    2 votes
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  11. Going to the end of the line includes the whitespace(s) also

    Typing in illustrator has an issue when going to the end of the line - when pressing the End key moves the cursor to the end of the line, including the space; therefore typing again will prepend text to the word on the other line.
    To reproduce:
    - Type a text which is long enough to break on the next line. Let's say, the text will break between "word1 word2"
    - Go to the first line.
    - Hit End, then x on the keyboard.
    + Expected result: "word1x word2"
    + Actual result: "word1 xword2"
    All text editors prdouce the expected…

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. InDesign crashes when highlighting open Acrobat comment text

    This is a wild one that has happened multiple times now. InDesign will crash on my machine in the following specific circumstance:
    1) I have a text box selected in a file that I want to copy text into,
    2) I navigate to an ultimately unconnected PDF in Acrobat that has text I want to copy from,
    3) the PDF has an open comment box with currently highlighted text,
    4) I try to highlight other text within the comment box in order to copy that instead,
    5) and InDesign crashes hard (closes completely).

    In case it matters, InDesign crashes before…

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  13. Erreur#67

    Fonction Publish on line:
    Une erreur de connexion au serveur Adobe: erreur #67

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Through the single page PDF created from facing the text is displayed

    Through the PDF size under specified conditions, will display the text. Print out also confirmed.
    Please see the link below.
    https://forums.adobe.com/thread/2483538

    Translations by Microsoft® Translator

    10 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Libraries menu name

    The menu name for the CC Libraries needs to be consistent across programs... Photoshop/Illustrator it is called "Libraries" in Windows -> Libraries

    In InDesign it is called "CC Libraries". It should be called "Libraries" just like the others.

    2 votes
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  17. page number in page manu not shown

    Hallo. Leider werden die letzten Seitenzahlen im Seitenmenü abgeschnitten.

    1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  18. Interface not accurately displaying position of objects.

    This has been happening ever since CC was released, and it drives me nuts.
    Example: I have a rectangle perfectly aligned to the grid, but the frame edge does not share the same screen pixel as the grid line when zoomed out. Check the image examples:

    2 votes
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  19. Drop CAP Extends to the Next Paragraph

    When a paragraph using a drop initial has fewer lines than what is indicated in the drop initial dialog, the following paragraph indents for as many lines as is missing in the previous drop initial paragraph, even if the following paragraph has space between it and the preceding drop initial paragraph.

    The attached example shows a 1 line paragraph with drop a initial set up as 2 lines. The next paragraph indents.

    I think it very odd that the drop initial formatting goes beyond the paragraph to which it is applied. Took me a bit to figure out where the…

    2 votes
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    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  20. Image color settings get lost when duplicating image or when data merging

    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

    6 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
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