Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
7104 results found
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Index Panel's Update Preview Button Causes Hard Crash
The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.
I figured out what causes the crash with 100% reproducable results. Here's how you do it.
1) Create a multi-document book.
2) Open one document in the book.
3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
4) Open a different document in the book.
5) Repeat step 3 in this different document, with the same entry data.
6) In the Index panel you will see two…1 voteFix of the issue is now available in InDesign’s latest update.
Please upgrade to the latest version InDesign CC 15.0.2 for the fix.If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
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Adobe InDesign team -
Error code 14: File cannot be opened - file from network storage is incompatible
My InDesign (2018) document is synced for offline use in Google Drive. (We've just begun using Google File Stream). I go to open the document with WIFI disabled and this error message appears (see attachment).
When I enable WIFI again, the document opens without issue.
I'd appreciate any help please! Thank you.2 votes -
Selection Toll
My Selection Tool, does not display properly and makes this wield yellow/green did like image. This means, I can not select objects properly and this is affecting the speed I'm working at.
Please Help!
2 votes -
Crash on Launch
When launching InDesign and Illustrator 2018, I get the attached alert. Illustrator will always show this alert but does function. InDesign will always show this alert and it opens once. Thereafter it will crash on launch every time until I reinstall it and then I get one launch again and repeated crashes on launch until I reistall. This is on two separate Macs running HIgh Sierra
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Unable to add Paragraph Styles to Creative Cloud Library, InDesign 2018
Not sure how you can reproduce this as I haven't found anybody else with this problem, but hopefully you can figure out how to help me. I cannot add paragraph styles to the Library, and I have tried every way:"+" button on the panel with text selected, cloud button on the styles panel, dragging from the panel... nothing works. Everything else--including character styles--can be added normally.
2 votesThe issue is due to the Kerning being set as None, if one sets it as Optical or Metrics, it solves the issue. The issue is currently under review.
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Type on path ID CC 2018
creating a path then adding type to the path causes the terminal beachball of death– tried 4 times, restarted app and Mac tried again. Force quit required each time. I was able to copy a path with type on it from an older document. Very painful
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
whitespace handling processing instruction not working in InDesign CC 2018
If the XML contains "whitespace handling" processing instruction, then the XML text not visible in InDesign CC 2018, it returns empty paragraphs, but the same XML working fine in CC 2017.
Sample XML attached for your reference. Please check and revert ASAP.
2 votesFix is available in version 13.1 of InDesign.
Please update to the latest version available to you via Creative Cloud Desktop application.Thanks,
Adobe InDesign team -
Number list auto-numbering issues
We found one of the critical issues for auto-number list. We don't know how number removed automatically.
It will be visible if we made any changes in particular para, ex: we change any style and revert back to list style. Please check and fix such issues to avoid content loss during typesetting process.
I've attached screen shot and InDesign file for your better under standing. Refer page 18.
4 votes -
Eyedropper in tables (ME indesign 2018) crashing
Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Links on TOC doesn't work
Interactive links on the TOC does't work when I publish online or export to ePub. Even with “Create PDF Bookmarks” checked. The link itself is created, but it has no effect.
I'm using a Mac with InDesign CC 2018. (Until CC 2017 it was working fine).
1 voteMarking this as solved as confirmed by user.
-Aman
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CC library tab won't select?
When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.
9 votesHi
Please provide the following information:
1. Is InDesign installed on the default path?
2. Do you have any special character in the path where InDesign is installed? Like username has special characters.Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.
Regards
Anasuiya Gupta -
Printer configuration
Since the updates on Tuesday, January 23 2018, I am unable to print using my printer's fold and staple feature, which has never been a problem in the past. Also, I now have a notice that fonts are missing from my computer, and these are fonts I have used for several years.
1 vote -
Dragging the zero point to a new location will not work in rotated spreads
If you rotated a spread view and you want to move the zero point from the origin to a different location the landing point is never the one you dragged the cross-hairs of the rulers to.
It needs a sophisticated script that will workaround this bug. Currently I'm writing one, that should overcome this issue.
Nevertheless, that should be fixed.
Watch the movie clip where I like to drag the zero point to a new loaction and always fail.
Regards,
Uwe3 votes -
copy multiple text-frames > crash
When I try to copy more then one text-frame InDesign (latest version, Mac, El Capitan) crashes.
Sad to say that this does not happen in every document (but in more than one), so it's hard to find the cause.
2 votesHi,
As confirmed by the user, The issue is resolved.Regards
InDesign Team -
Can't scroll through pages in presentation mode
2017.1 Release, 12.1.0.56 Build
macOS Sierra version 10.12.6When I go to the presentation mode, I am not able to scroll through the pages. Whether i use the trackpad, arrow keys, or change the keyboard shortcuts.
6 votesHello All,
There has to be a scenario in which the scrolling of the document is not working in presentation mode because, otherwise it is not reproducible at our end.
I can observe that, pages do not scroll while making a vertical gesture on the mouse, but through other methods such as, click, arrow key pages can be scrolled easily.Are you able to scroll using clicks and arrow keys?
Is it the case that, the issue is intermittent or only happens in a specific scenario?
Also, let us know your machine details such its configuration, OS version and Id versionThis can help us to get to the bottom of the issue
Thanks,
Abhinav -
Indesign cuts off effects on PDF Export
InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)
Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
Expected result: A Text with the applied effect
Actual result: The Effect gets cut off (we almost printed a job…4 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
Open Sans
Open Sans not working in Indesign 13.0.1. Have cleared font cache, reinstalled clean font from google and still it doesn't recognise it.
3 votes -
Page Hyperlinks Defaulting to page 1 when Exporting to PDF
I have a multiple documents in a InDesign book. Each document has several page hyperlinks between all of the documents. I have exported this in the past and everything worked fine. Since updating to CC2018 the page hyperlinks no longer work. They all default to page 1.
I had to update some image links and make some text changes so the books and documents are all now in CC2018. I do not see a way to save the indb file as a idml so I think I am stuck on CC 2018.
I am exporting as a print pdf and…
2 votes -
InDesign CC 2018 macOS High Sierra - BUG FIX REQUEST - Text Variable File Extension
Steps: TYPE/ TEXT VARIABLE/ DEFINE/ FILE NAME/ EDIT / Select or de-select "Include File Extension"
Expected results: Should be able to add or remove file extension by select or de-selecting the "Include File Extension" check box.
Actual results: File extension cannot be removed by un-checking the "Include File Extension" box, when adding a text variable under the File name field... See attached...
3 votes -
page not displayed
I am editing a long document (over 300 pages). Several non-consecutive spreads are displaying blank. When I change screen mode from normal to preview, it displays the content correctly. The same happens if I change Display Performance prom Typical to either Fast display or High Quality Display.
Also selecting all the text (ctrl+A) takes more than 5 seconds. The same operation in MS Word is instant.3 votes
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