6903 results found

1. Crashes when font file is moved *every single time*

   This will crash InDesign (and Illustrator and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:

   InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2

   I'm using OSX 10.15.3 Catalina

   Try this:

   –add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
   –make a new document in InDesign, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
   –move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
   –app will crash EVERY SINGLE TIME.

   Once again, this happens with every font I've tried, fonts I've designed, fonts from Adobe originals, fonts from other foundries. Happens with OTF, and with TTF. I'm a type designer and I'm testing out new versions of fonts many times in a day, even many times in an hour, so this is very frustrating.

   FWIW, this only seems to affect Adobe apps. Other apps like Apple's TextEdit or Pages aren't affected by this at all.

   A normal user action like this, re-arranging font folders, shouldn't cause all Adobe Apps to crash every time. Please consider this a very high priority and fix ASAP. Thank you!

   This will crash InDesign (and Illustrator and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:

   InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2

   I'm using OSX 10.15.3 Catalina

   Try this:

   –add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
   –make a new document in InDesign, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
   –move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
   –app will crash EVERY SINGLE TIME.

   Once again, this happens… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   This has been fixed in latest version of InDesign. Please update your application from Creative Cloud Desktop.

   Thanks

2. lowercase u key not working in text frames

   version 15.0.02

   I am not able to type a regular "u" in text frames. I can copy and paste a lowercase u, I can Shift+U to make an uppercase U, but I cannot use caps lock to make an uppercase U.

   When I do press the u key, the line reverts back to the Basic Paragraph formatting, but I'm not able to find any shortcut that refers to this.

   I hope that is understandable.

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3. [ID-4216065]Hyperlinks copy/pasted between files *appear* to break after source document is removed.

   Using CC2019 on a Mac running High Sierra

   Steps to reproduce:
   1) Create a document with a few hyperlinks in it.
   2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
   3) Save both and close.
   4) Trash source document

   Expected result: hyper links should work in Target document as expected.

   Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

   Other details:
   If you retrieve the source document from the trash, it the links in the target document suddenly start working again, meaning your not actually pasting the hyperlink, but theres some sort of link that exists between the source and target document.

   Saving target file as a new file, saving as idml, has no effect – those links are still tied to the source document.

   This in an absolute tragedy if you are working on large documents with lots of links, and needs fixing ASAP

   Using CC2019 on a Mac running High Sierra

   Steps to reproduce:
   1) Create a document with a few hyperlinks in it.
   2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
   3) Save both and close.
   4) Trash source document

   Expected result: hyper links should work in Target document as expected.

   Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

   Other details:
   If you retrieve the source document from the trash, it the links in the… more

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   24 votes

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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting this issue. We’re going to review this one shortly.

   —
   Adobe InDesign team

4. JavaScript Error Encountered While Loading HTML

   1. Indesign CC 2020 (15.0.2)

   2. 2- version) From Object menu:

      "Select insert HTML.."

      "This is an HTML snippet."

   I paste the codes into HTML box, a second later, small box message,

    "JavaScript Error encountered while loading HTML"
   

   Even this message comes when Im not changing the default text.

   I have tried Indesign 2019 (14.0) abd the same error message comes.

   My computer:

   Windows 10 Home
   Amd threadripper 3970X
   64gt Ram

   2 votes

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5. Toolbar is unusable.

   Please help. See image. No Tools are selectable for use.

   I have uninstalled and reinstalled the software. But nothing changed. I had to revert to CC 2019 to complete my work. My entire toolbar is unusable and not highlighted like its supposed to be. I'm in the middle of a deadline.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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6. InDesign 15.0.2 avec MacOs Catalina - Vérification orthographique

   La vérification orthographique dynamique et l'outil de vérification orthographique (commande+i) ne fonctionnent plus sur les textes en français : aucune faute d'orthographe n'est repérée. Ces outils fonctionnent pourtant très bien pour l'anglais, l'espagnol et le français canadien.

   Pouvez-vous résoudre ce problème ?

   Merci d'avance :-)

   2 votes

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7. AIGPUSniffer crashing while launching InDesign 2020 on macOS Catalina

   I was wondering if anyone can help me when I startup Indesign 2020. The AIGPUSniffer quits unexpectedly. I am running Mac Catalina 10.15.3. You could see it because a system icon jumps at the dock, and if I try to reopen, it keeps quitting.

   I have a new Macpro 16inch with the GPU AMD Radeon Pro 5500M 8GB.

   This problem is only happening in Indesign, no in other adobe applications.

   I even tried to uninstall Indesign and reinstalled, but the problem persists.

   I also tried the Creative Cloud Cleaner Tool, where I have to uninstall everything.

   Also, try turning off the GPU Performance in Preferences.

   It is very frustrating to pay a subscription for and application that is not working correctly.

   I have read many things in various forums, but this problem is not very clear if I need to do something and what?

   Please help.!!!😁

   Andres

   I was wondering if anyone can help me when I startup Indesign 2020. The AIGPUSniffer quits unexpectedly. I am running Mac Catalina 10.15.3. You could see it because a system icon jumps at the dock, and if I try to reopen, it keeps quitting.

   I have a new Macpro 16inch with the GPU AMD Radeon Pro 5500M 8GB.

   This problem is only happening in Indesign, no in other adobe applications.

   I even tried to uninstall Indesign and reinstalled, but the problem persists.

   I also tried the Creative Cloud Cleaner Tool, where I have to uninstall everything.

   Also, try turning off… more

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8. Character outline aligned center PDF export problem

   Character outline aligned center PDF export problem

   Indesign 15.0.1, Mac Os 10.15.2

   Missing hyphen and some character on line endings has outline color instead fill.

   Explaned on placed PDF.

   Export to PostScript or printing is OK.

   Thank you.

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9. refresh all stories not working correctly

   InDesign 2020 v15.0.3 running on Mac Catalina.
   When I type command-option-/ to refresh stories the refresh seems to go into a toggle mode swapping back and forward between correct and incorrect layouts. Very difficult to know if the correct version is working. Similar to the 2017 bug where table headers disappeared but even WORSE as the usual fix does not work consistently. Have to manually check EVERY page of document before sending to client as layout goes crazy.

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10. Infinite loading menu

    My indesign application will not load after launching the app how can this be fix?

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    0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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11. Buttons

    Alignment of buttons - works when vertical, but not when horizontal

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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12. InDesign 15.0.2 won't open

    The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Hi,
    As confirmed by the user, The issue is resolved.
    The issue was related to few bad fonts housed within the system fonts folder..

    Regards
    InDesign Team

13. Source Sans Pro latest version's properties have changed

    The latest version of Source Sans pro (version 3.006) appears to start lower down text frames than the previous version did which messes up months worth of existing projects. When I go to edit the copy, it all shifts down the text box by a few millimetres.

    In the attached image you can see two of the same text boxes - one is correct, and one has shifted down due to the font updating.

    I've spoken with InDesign support who said to log the issue here.

    As a temporary fix I have downloaded version 2.040 of the font from Github and this works perfectly.

    The latest version of Source Sans pro (version 3.006) appears to start lower down text frames than the previous version did which messes up months worth of existing projects. When I go to edit the copy, it all shifts down the text box by a few millimetres.

    In the attached image you can see two of the same text boxes - one is correct, and one has shifted down due to the font updating.

    I've spoken with InDesign support who said to log the issue here.

    As a temporary fix I have downloaded version 2.040 of the font from Github… more

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14. 270 degrees rotation changes image shapes

    When placing an image from Illustrator (like an .ai or .eps) and rotating it 270 degrees will turn round corners into sharp corners. this only happens with 270 degrees rotation not with 269 or 271. Not even with 270,1 or 269,9. This was on InDesign CC 2020 version 15.0.

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    3 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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15. Indesign 2020 file opens off screen and HUGE

    I am using Windows 10, I upgraded to indesign 2020 and even before this my files open off screen and much larger than my monitor. I thought this would have been fixed in the 2020 version. Anyone know a fix for this?

    So I tried everything even working full screen, and files still open HUGE, like 2 monitors worth, and off the screen. I attached a shot of how files open when, desktop is in view with no background screen, and in full screen.

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    2 votes

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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16. open a file window

    Hi. I'm running on InDesign 15.0.3 on macOS Catalina 10.15.5

    I was editing a file when suddenly InDesign crashed. A crash report was submitted and no harm was done. I proceeded to open InDesign and everything seemed fine with one exception. When I go File > Open, the Open a File window color theme does not match the interface color theme I've chosen (which is set to Dark). I tried changing to all the other color themes and it remained the same. Then I went into my OS system preferences and made sure my appearance has Dark chosen for all menus.

    Still the same. I then uninstalled and reinstalled InDesign. Still the same issue. I went into Ae, Ps, Ai, and Photoshop was the only application that had the correct matching theme. I knew this UI design wasn't intentional because I used these applications daily and this all happened a day ago after InDesign had crashed. Attached are screenshots of the issue. Please review and advise. Thank you.

    Hi. I'm running on InDesign 15.0.3 on macOS Catalina 10.15.5

    I was editing a file when suddenly InDesign crashed. A crash report was submitted and no harm was done. I proceeded to open InDesign and everything seemed fine with one exception. When I go File > Open, the Open a File window color theme does not match the interface color theme I've chosen (which is set to Dark). I tried changing to all the other color themes and it remained the same. Then I went into my OS system preferences and made sure my appearance has Dark chosen for all… more

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17. can't delete all OR multiple missing links at once?

    break, remove, delete all OR multiple missing links at once? I thought it used to be able to do this -- I can't find it anywhere in 2019 or 2020.

    If not, why the heck not? It's obviously a useful feature. And I can't find anything anywhere using multiple search engines.

    and NO I do not want to watch a video that may or may not answer the problem -- I want to scan a page of text & images to see if it is relevant since no titles appear -- they're all about updating or repairing.

    I want to remove/delete every missing link AND the image frame for the missing link ALL at one time, batch remove, batch delete -- whatever the terminology is. All at once.

    HOW????

    break, remove, delete all OR multiple missing links at once? I thought it used to be able to do this -- I can't find it anywhere in 2019 or 2020.

    If not, why the heck not? It's obviously a useful feature. And I can't find anything anywhere using multiple search engines.

    and NO I do not want to watch a video that may or may not answer the problem -- I want to scan a page of text & images to see if it is relevant since no titles appear -- they're all about updating or repairing.

    I want to… more

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18. hangs on export to epub3

    I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.

19. Impossible to modify the text

    When reopening an iD file, it is impossible to select and modify the text inside the text boxes.

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20. Indesign link

    ndesign links all look fine in links folder. None missing. Next day when I open the file I get this message when exporting to PDF. Have to relink when already linked. Or if that doesnt work. Resave photoshop file and then appears perfect in indesign

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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