7472 results found

1. Preflight panel Overset text not showing page number

   SEE ALSO
   Preflight panel Overset text not identifying page number

   For a couple different files, I got an error message in the Preflight panel, indicating the presence of Overset text, but NO page number. In both files, it said it was an issue with footnotes, but not where. One of the suggested fixes is to allow Split Footnotes, but that option is already checked.

   julietw99713499_0-1606320681951.png

   After a lot of sleuthing, we eventually found the error. In one of the two files there were multiple errors in multiple locations. The entire footnote had vanished. The footnote reference was still there, but all of the text of the note had disappeared.

   julietw99713499_2-1606321000183.png

   As you can see, I had previously lengthened the page to make room for the footnote text at the bottom of the page. But then the program decided, nope, not enough room for that after all, and made the entire footnote disappear.

   When I lengthened the page by 0p1, Poof! the footnote text magically reappeared. If I shortened it by that 0p1 again, the footnote text stayed in place.

   1. Why does it suddenly decide the page is too short, when it was not too short before or after that time?

   2. Why has the Preflight panel gotten less smart than it used to be and can no longer identify the location of the error?

   I upgraded to version 16.0 and got the same results.

   Windows PC, 64-bit, shown here is 15.1.2, but as noted, after I upgraded to version 16.0, the Preflight panel didn't get any smarter.

   SEE ALSO
   Preflight panel Overset text not identifying page number

   For a couple different files, I got an error message in the Preflight panel, indicating the presence of Overset text, but NO page number. In both files, it said it was an issue with footnotes, but not where. One of the suggested fixes is to allow Split Footnotes, but that option is already checked.

   julietw99713499_0-1606320681951.png

   After a lot of sleuthing, we eventually found the error. In one of the two files there were multiple errors in multiple locations. The entire footnote had vanished. The footnote reference was still there, but… more

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2. Logging me out repeatedly while I'm working
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   0 comments  ·  InDesign Server (IDS)  ·  Edit…  ·  Delete…  ·  Admin →
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3. Exporting documents goes very slow

   1. Version 2021 16.0

   When i need to export a document for print, it takes a very long time. This was not the case with previous versions. Sometimes the system also crashes when exporting.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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4. Permission issue when opening first time from OSX server

   Permission issue when opening first time from OSX server.
   When opening Indesign file from OSX server, it gives error message: "Cannot open the document ”Xxxx: Xxxxx: Xxxxxx: Xxxxx: Xxxxxxx.indd”. You may not have permission or the document may be open already." When trying again, the file open normally. File is not open already, permissions are ok. Other versions of InDesign opens file ok. Indesign CC2020 / macOS Big Sur 11.0.1.

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5. Using non-breaking spaces and export interactive PDF creates small boxes in PDF

   Using non-breaking spaces and exporting PDF using interactive PDF setting creates small boxes in PDF. Using Adobe InDesign 15.1.2 and macOS Catalina. I have tried multiple fonts in case it was a font issue. This just started happening last week when I did an update.

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6. Changing text color with properties panel.

   This is about changing the text color of a selected text field through the properties panel.

   Current behaviour:
   When a text field is selected the properties panel shows just the color of the box not the text. To change the text color a number of clicks through two submenus are necessary.

   Suggested behaviour:
   Text and box color are displayed directly in the properties panel.

   Thanks!

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   0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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7. Order of charakters change by performing a charakter style

   I made a charakter style for italics. When I apply this charakter style the order of the charakters change in reverse order. See the two screenshots below.

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   0 comments  ·  Styles  ·  Edit…  ·  Delete…  ·  Admin →
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8. Search option is not working on EPUB fixed Layout

   I have found a problematic bug for .epub files exported from InDesign and opened in Adobe Digital Editions. The fixed layout epub file is not searchable.

   To note, an epub file exported from InDesign and marked as re-flowable does work.

   This is a SIGNIFICANT issue for me and here's why. I have a 700 page interactive book (includes embedded hyperlinks, videos, audio files) that needs to be distributed and opened by the general population and searchable.

   1) The design of the book is formatted per page and needs to remain as laid out in InDesign. This means we can NOT use the re-flowable option.

   2) For years, we've exported as INTERACTIVE PDF. This allowed users to open with the FREE Adobe Reader and enjoy all the embedded media and search. However, as an exported pdf format, Adobe Acrobat uses flash to play video and audio rather than a different means and as I'm told, due to the removal of flash, Adobe Reader will no longer allow for interactive pdfs to have audio and video controls. So that makes a PDF format not usable for this project. (infuriating!)

   3) Next Option: Publish to Online. However, this option does not allow for search and does not include password protection. Again, making this exported format not usable for my client.

   4) Next option: .Epub. On my mac, the same mac that creates the Indesign file, within Adobe Editions, the epub file works as expected. However, it does not work on any PC that we've tested. The fixed-format has an error and is not searchable and on some computers, the epub file will NOT even open in Adobe Digital Editions. Again, making this exported .epub file format unusable.

   IMPORTANT: Where does this leave me? What format can I use and distribute from InDesign?

   This seems LIKE A HUGE ISSUE for ADOBE and is very detrimental to my professional work.

   I've been told that Adobe Digital Editions is an end-of-life product and no longer has support. What application is InDesign exporting epub files to work in then? What other viewing options does my client have?

   Please help!

   I have found a problematic bug for .epub files exported from InDesign and opened in Adobe Digital Editions. The fixed layout epub file is not searchable.

   To note, an epub file exported from InDesign and marked as re-flowable does work.

   This is a SIGNIFICANT issue for me and here's why. I have a 700 page interactive book (includes embedded hyperlinks, videos, audio files) that needs to be distributed and opened by the general population and searchable.

   1) The design of the book is formatted per page and needs to remain as laid out in InDesign. This means we can NOT… more

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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9. Images error for Khmer, Lao, Thai

   There is an error in InDesign CC 2021 v16.0
   Error in image location for Khmer, Lao, Thai icons.
   Please refer to the following URL for reference materials.
   https://drive.google.com/drive/folders/1OgwMwY8oHB1yOfO6cYgnPabO1ft9RC3R?usp=sharing

   Myanmar Unicode has similar errors.
   Please also check the URL below.
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/41076298-font-errors-of-southeast-asian-languages-such-as-m

   hank you very much.

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10. Creative Cloud hijacks my entire computer - slow to the point of unworkable

    I see this issue so HUGE in forums everywhere and find it frustrating with the support team coming up with lame answers every time, mostly blaming the user and with micro solutions that are temporary. These issues are known issues and keep coming back. Support close the tickets too readily and we can't re-open those cases to demonstrate how this is unresolved.

    I've tried every remedy including:

    • Uninstall Creative Cloud and all apps and reinstall
    • Many times 'Repaired' - pretty much every restart it needs 'repairing'
    • Used the cleaner tool
    • Cleaned specific cache as instructed
    • Made a second user to ensure it wasn't any preferences or cache issues
    • Watch the activity monitor and close everything else to work
    • Had support help and even up to engineers with no luck
    • Rolling back to 2018 version

    Creative Cloud and using InDesign seems to take up to 2-3G of my RAM to operate which seems ridiculous and taxes the computer too much. That's nearly 50% of the computer's RAM which doesn't seem right. At times I see that I only have 39MB left in RAM and that causes the whole thing to go slow.

    I don't really keep anything on the computer and run external drives so that the main computer is not taxed. Still is slow because Creative Cloud is hijacking my 'virtual memory' apparently. I clean regularly and now have to optimise as I work to make it speed up using CleanMyMac.

    Now there is a new update to InDesign v16.0 and it is not compatible with High Sierra but says I need 10.14 or later. I'm very concerned about updating to Mojave as it seems that it will only increase the amount of RAM being used and make the computer unworkable. I can't upgrade the RAM at the moment, and I do need InDesign to earn my living. I've timed some days that I lose collectively hours of lost time with this slowness and crashing - it is beyond frustrating and been putting up with it for over a year since the 2019/2020 upgrades.

    It really isn't OK that this isn't addressed by Adobe. There are bugs in the code and the cloud based system is too taxing on the RAM. Surely the old way of installing some software on the machine was more manageable.

    Is there any way to reduce the tax on the RAM please?

    Current computer: Mac OS10.13.6, Retina 4K, processor 3GHz Intel Core i5, Memory 8GB 2400 MHz DDR4, Mac HD, Graphics: Radeon Pro 555 2048 MB

    Model Name: iMac
    Model Identifier: iMac18,2
    Processor Name: Intel Core i5
    Processor Speed: 3 GHz
    Number of Processors: 1
    Total Number of Cores: 4
    L2 Cache (per Core): 256 KB
    L3 Cache: 6 MB
    Memory: 8 GB
    Boot ROM Version: 166.0.0.0.0
    SMC Version (system): 2.40f0

    I see this issue so HUGE in forums everywhere and find it frustrating with the support team coming up with lame answers every time, mostly blaming the user and with micro solutions that are temporary. These issues are known issues and keep coming back. Support close the tickets too readily and we can't re-open those cases to demonstrate how this is unresolved.

    I've tried every remedy including:

    • Uninstall Creative Cloud and all apps and reinstall
    • Many times 'Repaired' - pretty much every restart it needs 'repairing'
    • Used the cleaner tool
    • Cleaned specific cache as instructed
    • Made a second user to… more

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11. Indd freezes, then crashes, when opening linked (placed) indd files from an indd file

    Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.

    My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in a book, it opens the linked file then freezes. I later discovered that it does this on a single document if it has placed indd files and you tell it to search all documents.

    Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.

    My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in… more

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12. Opening idml from CC2021 crashes CC2020 but not CC2019 and earlier

    When I save file as an idml from CC2021 I cannot open it in CC2020 as it crashes. CC2019 and earlier can open idml files from CC2021. It seems to be an issue only with CC2020. I've managed to open a 1 page blank document with CC2020 from CC2021, but anything that I've worked properly on crashes when the idml is opened in CC2020. I've attached an example.

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13. Cells formatted as Number/Currency etc. in Excel without decimal places or as Date not imported correctly into InDesign.

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign CC 2020 as soon as possible. An please in InDesgin CC 2019 Excel-Numbers with a sign for thousands place (e.g. 2'153) imported with a non correct sign (e.g. 2'153 imports to InDesgin CC 2019 as 2Õ153). Please verify this also.

    Many thanks in advance,

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign… more

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    16 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

14. Hi Team, InD CS -yes I know it's from the ark but I love it! It still does a great job!!

    When placing an item from Library (in this case formatted Text Boxes), what do they actually link to?
    I have them marked "lock position" but then I find them scattered all over the document (a quite long one).
    Is there any way to link them (position them) relative to a paragraph mark or some other text item on the page.

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    0 comments  ·  Adjust Layout  ·  Edit…  ·  Delete…  ·  Admin →
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15. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

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    0 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.

    —
    Adobe InDesign team

16. Text lag/slow when Documents Folder is present (package)

    Since 15.03 there is a Text lag after opening documents that are in a folder that has a Documents folder. This delay has gotten worse in 15.1. If you're working from packaged InDesign folder, try deleting the document fonts folder inside it. Lagging was caused because of a double up in fonts on my computer. This took a month of testing by myelf and IT team to finally figure out!

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17. InDesign and Publish, Document, Online using MacBookPro upgrade

    Upgraded MacBook to OS Big Sur v.11.0.1 and now the Adobe InDesign > Publish, Document, Online does NOT work. It does work for a NEW single page doc. MacBook CRASHES when InDesign SPREAD publish online feature is attempted. PLEASE HELP!!! All of my Adobe InDesign docs are SPREADS and I love the online feature.

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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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18. 'Reveal in CC Libraries' Doesn't Work

    Selecting a link and clicking 'Reveal in CC Libraries' opens the Libraries panel but doesn't actually find or reveal the asset, which is the functionality I would expect from such a button.

    InDesign version 15.1.2 on MacOS High Sierra

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19. insert break character

    InDesign 16.0
    Insert Break Character in paragraph text inserts a Paragraph Break instead.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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20. Use Auto-Sizing and Text Wrap Frame on causes application crash

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

    This problem does not occur on Windows version.
    As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
    Therefore, it is highly possible that the problem is unique to the Japanese edition.

    Original trouble posted Adobe Community.
    (There is a other post about User Voice, but this is a different issue.)
    https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

    InDesign file is prepared separately.
    https://adobe.ly/3agg1u8

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    Hi
    Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

    Please start a new thread in case you see the issue happen with InDesign 15.0.2

    Thanks