7107 results found

1. Not able to compose in native "Kannada" language. Please help
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   8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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2. InDesign 16.0.1 can't recover file from crash

   Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

   InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

   I have reset preferences, created a new workspace (instead of using previous version's saved workspace), uninstalled and reinstalled several times.

   Mostly returning to InDesign from Chrome – Version 87.0.4280.88 (Official Build) (x86_64). Or from Photoshop 22.1.

   The recovery folder has 70 files from Oct.-Dec. 2020.

   Attached are screenshots of the crash reports and the error message from InDesign. There was only one doc open and it was saved with a filename, there was no "untitled" file open.

   Running InDesign 16.0.1 on Catalina. Mac workstation connected SMB to Windows server.

   InDesign crashes shortly after working in a different program and returning to InDesign. Report the crash then try to reopen InDesign from doc icon (or CC). It crashes again. Report, reopen from doc icon (or CC, or in applications folder). Get error message that InDesign crashed trying to load the recovery file, can't locate the recovery file. In order to open InDesign I must click "no" to not try to recover the file.

   I have reset preferences, created a new workspace (instead of using previous version's saved workspace),… more

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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3. can't type in text box

   I create a text box, but when I type in it, no text appears. My keyboard works, and the rest of InDesign's functions work. And I'm updated to the most recent version of INDD--v16.1.

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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4. Option-Click/Drag to duplicate spread does not work anymore with MacOS 11.0.1 update

   1. InDesign 15.1.3
   2. To Duplicate Spreads in Pages Panel — Option-Click/Drag to duplicate spread does not work anymore with MacOS 11.0.1 update. It used to with previous MacOS.
   3. Expected Result: the grab hand would have a plus sign, then duplicate spread.
   4. Actual Result: The grab hand operates as "Move" not "Duplicate".

   Right/Click Duplicate does, however (but who has that much time? : )

   Thank you

   InDesign 15.1.3

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   2 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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5. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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   3 votes

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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6. Smart guides

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much time. I spend a lot on this software. I'm providing pictures to show the functions are turned on but the cursor does not turn pink and snap to center of circle or edge.

   I really need this fixed.

   Snap to grid and smart guides or any function where cursor automatically snaps to edge, corner, or center point is not working. I am currently using version 16.0. I have restarted the program 5 times. All of these features are check marked and turned on despite the features not working at all.

   I will not work on my project because of this issue. I need to rely on the precise support of smart guides and snap to guides in order to do what I have to do. I'm very disappointed with this bug and upset I'm set back so much… more

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   3 votes

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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7. Garamond Premier Pro Medium appears as non-existing in MiddleEastern Version 16. AND 16.01 even though it's perfectly fine in Ver. 15.1.2
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   1 comment  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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8. JPG/PNG export zero byte files

   I can't export JPGs oder PNGs anymore.

   Indesign version 16.0.1
   MacOS Catalina 10.15.7 (19H114)

   I always get 0 byte files when I try to export on a shared network drive. Exporting to the local hard disk works fine.

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   2 votes

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   0 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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9. JPG/PNG export zero byte files

   I can't export JPGs oder PNGs anymore. I always get 0 byte files when I try to export on a shared network drive. Exporting to the local hard disk works fine.

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   2 votes

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   0 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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10. JPG/PNG export zero byte files

    I can't export JPGs oder PNGs anymore. I always get 0 byte files when I try to export on a shared network drive. Exporting to the local hard disk works fine.

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    2 votes

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    0 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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11. Coruppt HTML Export in Indesign v16

    I have a document, which is created in an older Indesign-Version. It contains many HTML-Export Tags - no Problem in Indesign v14 (CC 2019) and v15 (2020). When I export a HTML-File from Indesign v16 (2021), all n-characters in the span-class-Attribute are replaced with blanks!

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    0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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12. InDesign 2021 DBSharingShi

    DBSharingShi shows up in desktop folder any time I open an INDD file. It never did that before.

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    0 comments  ·  Others  ·  Edit…  ·  Delete…  ·  Admin →
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13. InCopy CC2021(16.1) crashes when I try to convert files to rtf.
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    0 comments  ·  Crash/Freeze/Hang  ·  Edit…  ·  Delete…  ·  Admin →
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14. export arabic

    there is a problem about exporting arabic text. it seems normal in text edit but in ms word it seems mistaken. is it about word or indd?when copying arabic text to ms word the same issue goes on

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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15. crash sleep mode

    Hello,

    I'm using InDesign 15.1.2 on a brand new Macbook Pro.

    Several times a day InDesign crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    but it sometimes happens when:
    - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.

    Sometimes it happens for no reason, when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.

    Can anybody direct me to somebody who I can work with to try and resolve the issue?

    Hello,

    I'm using InDesign 15.1.2 on a brand new Macbook Pro.

    Several times a day InDesign crashes. It seems to happen most often when:
    - my computer goes into sleep mode and I reawaken it

    but it sometimes happens when:
    - I copy text from a word document or email, and then try and paste it into a text frame within InDesign.

    Sometimes it happens for no reason, when I am using another program.

    I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from… more

    3 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

16. Hidden characters not showing

    Indesign 15.1.2 OSX Catalina 10.15.4 MBP 2020 16"

    Hidden characters not showing, either from keyboard shortcut or from drop down menu, having tried various options, resolve seems to be shut down Indesign and restart Mac... not a quick fix!

    5 votes

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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17. Running OS Big Sur 11.0.1 on 2019 Mac 27", InDesign 16.0.77. Crashing program the moment I click on an image file on a page in InDesign.
    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

18. Version 2021 V16 problems with the text

    Even in the latest version the problems with disappearing text continue, it seems to occur especially in the case of footnotes
    CAN YOU SOLVE ?! THANKS!

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    3 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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19. Text originated from MS Word yields problematic results when exported to HTML (excessive <span> statements)

    I’ve stumbled upon a bug evident in text originated from MS-Word, which affects the HTML structure when exported from InDesign. Originally I encountered it with Hebrew text in heavily-style-driven paragraphs, however I re-created it in a completely “clean” style environment as well:

    (1) Create a new file in MS-Word. Type some text into it (as “Lorem Ipsum”).

    (2) Copy the text and Paste into InDesign.

    (3) Reset the Paragraph Style; then apply a Character style to the text (it could be a Character style with no attributes).

    (4) Paste the same text into Notepad, then Copy it again from Notepad into InDesign as a second paragraph (you could just as well re-type it in InDesign; the idea is to have an identical text created solely in InDesign rather than pasted from Word, to avoid any added hidden additional data which may be there).

    (5) Export to HTML.

    The paragraph pasted into InDesign from Word – even though it has been reset – seems to cause the HTML export process to re-state a <span> section for the Character Style – even though all of the text should be with the same attributes and the same character style – that is, the </span> of one character style is immediately followed by the next <span> of the same character style.

    The next paragraph, containing the same text copied and pasted through a “cleanup mediator” (in the form of Notepad, for example) does not cause the same behaviour.

    I could not find any difference in the attributes associated with either paragraph from within InDesign.

    This makes the resulting structure of a text originated from Word much more cumbersome; in addition, at least when dealing with RTL text (such as Hebrew) this may cause problems in alignment – especially when used in floating text elements (through css).

    InDesign version: 16.0.1 x64

    I’ve stumbled upon a bug evident in text originated from MS-Word, which affects the HTML structure when exported from InDesign. Originally I encountered it with Hebrew text in heavily-style-driven paragraphs, however I re-created it in a completely “clean” style environment as well:

    (1) Create a new file in MS-Word. Type some text into it (as “Lorem Ipsum”).

    (2) Copy the text and Paste into InDesign.

    (3) Reset the Paragraph Style; then apply a Character style to the text (it could be a Character style with no attributes).

    (4) Paste the same text into Notepad, then Copy it again from Notepad… more

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    1 vote

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    1 comment  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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20. After most recent auto update to InDesign the cursor is disappearing and the app freezes for 5-10 sec

    This is a serious productivity issue. V 16.1 x64 ID-CC. Please fix quick.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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