1787 results found

1. Document Fonts Package Between WINDOWS & MAC Not Recognized

   Hello.

   There is a problem when doings packages between Windows & Mac OS : since years when you do a package on an OS through another the fonts saved in the folder "Document Fonts" is not recognized by the OS...

   So we can't open & modify the document when we received a package from Windows when we are on MAC OS or vice-versa.

   So we need the client to supply the fonts one by one which is quite annoying.

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2. hyphenation not working properly in English

   first, why can't I use a snipping file here? Neither .jpg or .png will work - your site denies these file types.

   My hyphenation is really out of whack. If you look at the first line of text, it's crazy that it's wrapping the 1, for WW1 to the next line. If I add the No Break from the Character panel, it moves "World War" down to the second line.

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3. InDesign holds mouse focus

   When using the InDesign CC 2018 (and previously 2017), ID holds the mouse "focus" and doesn't allow me to click in other open windows/programs. I have to right-click, left-click multiple times in another open window before mouse control is released by InDesign. There is no specific time frame after it happens - it can be using program after 5 minutes or 60 minutes.

   I had my machine wiped last week and a fresh install of everything (OS, CC programs, Office suite, etc.), so uninstall/reinstall hasn't fixed the issue.

   Running Window 8.1 on a docked Microsoft Surface attached to two external monitors.

   When using the InDesign CC 2018 (and previously 2017), ID holds the mouse "focus" and doesn't allow me to click in other open windows/programs. I have to right-click, left-click multiple times in another open window before mouse control is released by InDesign. There is no specific time frame after it happens - it can be using program after 5 minutes or 60 minutes.

   I had my machine wiped last week and a fresh install of everything (OS, CC programs, Office suite, etc.), so uninstall/reinstall hasn't fixed the issue.

   Running Window 8.1 on a docked Microsoft Surface attached to two… more

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4. ACTIVETED FONTS I work in file with the text on Gotham HTF

   ACTIVETED FONTS I work in file with the text on Gotham HTF. Book Font (original Apple) is my program for active/disactive fonts. On window (InDesign) Find Font I see that the Gotham HTF Bold is present 2 time, also Gotham HTF Book and Gotham HTF Blasck. But this problem is present only for Gotham, NO for Helvetica Neue Ltd std or ;inion or other fonts.

   Can someone tell me WHY? ... and escuse my badbad english I'm Italian ;)

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5. Severe UI Latency and Rendering Delays After Updating to Version 21.0 and Later (Windows 11 – Build 26200.7923)

   Description:
   After updating to Version 21.0 and all subsequent releases, the application exhibits significant UI latency and rendering delays. The user interface becomes intermittently unresponsive, with interactions (panel updates, tool changes, UI redraws, etc.) taking 30–40 seconds to visually update. This behavior occurs consistently across sessions.
   Environment:

   OS: Windows 11 Pro — Build 26200.7923
   Storage Tested: OneDrive-based project files and fully local NVMe SSD storage (no performance difference)
   Systems Tested: Issue reproduced on two separate PCs with different hardware configurations
   Application Versions Tested: 21.0 and all newer versions

   Observed Behavior:

   UI redraws and component updates are extremely slow (~30–40 seconds).
   General interface interaction becomes sluggish or temporarily unresponsive.
   No improvement when:

   Moving project files off OneDrive to a local NVMe drive
   Restarting the application or OS
   Clearing caches
   Testing on a second machine with clean installation

   Expected Behavior:

   Instant or near‑instant UI responsiveness similar to pre‑21.0 builds.
   No dependency on storage location for UI performance.

   Impact:
   This issue severely affects workflow efficiency—basic tasks become slow and cumbersome, significantly reducing productivity.
   Additional Notes:
   Based on testing, the problem appears to be directly related to changes introduced in Version 21.0 and later, and not environmental factors such as hardware, storage, or cloud syncing.
   Regards,
   Eberhard

   Description:
   After updating to Version 21.0 and all subsequent releases, the application exhibits significant UI latency and rendering delays. The user interface becomes intermittently unresponsive, with interactions (panel updates, tool changes, UI redraws, etc.) taking 30–40 seconds to visually update. This behavior occurs consistently across sessions.
   Environment:

   OS: Windows 11 Pro — Build 26200.7923
   Storage Tested: OneDrive-based project files and fully local NVMe SSD storage (no performance difference)
   Systems Tested: Issue reproduced on two separate PCs with different hardware configurations
   Application Versions Tested: 21.0 and all newer versions

   Observed Behavior:

   UI redraws and component updates are extremely slow… more

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6. Preview glitches.

   ID 17.2.1
   Zooming in/out in a document sometimes displays glitches/artifacts that block the view of the actual design.
   Moving the window or dragging the document around the pasteboard fixes the issue; still, it's annoying because it blocks one from working properly.

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7. Tint slider disappears/doesn't work in 16.1

   The tint slider in the swatches window in the newest update for the Mac version of InDesign (16.1) on Big Sur appears for a fraction of a second and then disappears. You can type in the tint % box, but the slider is inoperable.

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   1 comment  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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8. macOS menu bar covers InDesign title bar (multi-screen setup)

   When running multiple screens connected to my MacBook Pro (14-inch, M1 Pro), InDesign's title bar will frequently get stuck under the macOS menu bar on the built-in screen, making it impossible to move the window either to another screen or within the built-in screen. I have to arrange the screens so the built-in screen is slightly above the others (even though it's below them physically) to get the title bar visible so I can move it.

   Interestingly, this phenomenon only occurs on the built-in screen. It's likely that InDesign doesn't know how to handle the macOS menu bar being taller (about 72 pixels instead of, what, 48?) and wrapping around the camera notch, so it doesn't respect the menu bar as a border.

   When running multiple screens connected to my MacBook Pro (14-inch, M1 Pro), InDesign's title bar will frequently get stuck under the macOS menu bar on the built-in screen, making it impossible to move the window either to another screen or within the built-in screen. I have to arrange the screens so the built-in screen is slightly above the others (even though it's below them physically) to get the title bar visible so I can move it.

   Interestingly, this phenomenon only occurs on the built-in screen. It's likely that InDesign doesn't know how to handle the macOS menu bar being taller… more

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9. Deleted text reappears when another object is selected

   I copied a set of blocks and replaced the text in them. However, when I select other objects with the cursor, the deleted text reappears in the window where I replaced the text, and disappears when I release the mouse button.

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10. Print Settings do not apply the first time

    OS Name Microsoft Windows 10 Pro
    Version 10.0.14393 Build 14393
    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 32.0 GB

    Indesign 13.0.1

    Choose File/Print
    Select Paper Size: Defined by Driver
    Click the Setup button
    Click the Preferences button in the Print window
    Change the paper size using your print driver
    Click OK
    Click Print in the Print window

    Now the print area will be mis-aligned, and centering will not work correctly

    Workaround:
    Open the driver interface again, then close it. Paper settings will be correct.

    Tested on drivers:
    Canon ipf 8400, Canon MX922, Adobe PDF

    OS Name Microsoft Windows 10 Pro
    Version 10.0.14393 Build 14393
    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 32.0 GB

    Indesign 13.0.1

    Choose File/Print
    Select Paper Size: Defined by Driver
    Click the Setup button
    Click the Preferences button in the Print window
    Change the paper size using your print driver
    Click OK
    Click Print in the Print window

    Now the print area will be mis-aligned, and centering will not work correctly

    Workaround:
    Open the driver interface again, then close it. Paper settings will be correct.

    Tested on drivers:
    Canon… more

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11. Use Auto-Sizing and Text Wrap Frame on causes application crash

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be able to save eventually.

    This problem does not occur on Windows version.
    As a comparison, the same operation was performed with the English (North America) edition on macOS, but no problem occurred.
    Therefore, it is highly possible that the problem is unique to the Japanese edition.

    Original trouble posted Adobe Community.
    (There is a other post about User Voice, but this is a different issue.)
    https://community.adobe.com/t5/indesign/indesign2020%E3%81%AE%E4%B8%8D%E5%85%B7%E5%90%88%E3%81%A7%E3%81%AF/m-p/10935672

    InDesign file is prepared separately.
    https://adobe.ly/3agg1u8

    Environment: InDesign 2020 (15.0.2 Japanese version) + macOS (confirmed with 10.15.3 and 10.14.6)

    • create and connect two text frames
    • set Auto-Sizing "Height and Width" on Text Frame Options
    • Insert text into two frames full
    • overlay graphic frames with Text Wrap settings ON
    • move the graphic frame appropriately (drawing is not normal at this point)
    • close documents with Command + W

    During this operation, you will usually be asked to confirm the save, but suddenly InDesign will end and the application will crash.
    Also, if you try while overwriting with Command + S without Command + W, you may not be… more

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    CLOSED  ·  amaarora responded

    Hi
    Based on internal investigation and customer comments, we have concluded that the issue got fixed in InDesign 15.0.2 and that issue happens with InDesign 15.0.1 version only.

    Please start a new thread in case you see the issue happen with InDesign 15.0.2

    Thanks

12. Locked to dell canvas screen, can't move to other screens

    On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

    InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+ monitor and 28" 4k monitor. Adobe Acrobat Pro DC does not have this problem so this is an InDesign problem.

    On a multiscreen system, when InDesign starts up on the Dell Canvas drawing tablet screen, the window can't be moved to any other screen in the system. If the Dell Canvas is turned off then on, InDesign automatically moves to another screen. At that point, the window can be moved to any other screen in the system. However, if you move it totally onto the Canvas screen, it will be pinned to that screen, unable to move back to the other screens.

    InDesign 15.01 x64. Dell Canvas screen is the primary screen for windows. Other monitors are 32" 4k+… more

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13. Style Mapping to [Basic Paragraph] doesn’t work with remembered settings or presets

    When you place (import) a Word document into InDesign, you can choose to use Style Mapping to map the paragraph and character styles in Word to their equivalents in your InDesign document. When you use this feature for the first time in a document, the mappings get stored somewhere and are remembered for any subsequent imports you perform in the same document; you can also choose to save your import settings, including Style Mappings, as a preset to use freely in any document.

    If you map any Word styles to the default [Basic Paragraph] style in InDesign, it works as expected the first time (when you actively select [Basic Paragraph] from the dropdown menu). But if you do another import where InDesign reads the Style Mappings from a file – either by using the cached Style Mappings that InDesign has remembered from last time, or by using a saved preset – any style that is mapped to [Basic Paragraph] will not work properly. Instead of mapping the Word style to the existing, built-in [Basic Paragraph], what happens is that a second paragraph style is created with the name [Basic Paragraph], and with properties (font, size, etc.) matching the formatting of the Word style, rather than the built-in [Basic Paragraph] style. This should not even be possible, since you end up with two styles that have the exact same name, but it happens nonetheless (see screenshot).

    In order to avoid this, you have to go into Style Mappings and re-select all instances of [Basic Paragraph] manually. Notably, when you open the Style Mappings window, the mappings all look correct, but when you click on [Basic Paragraph], the dropdown menu doesn’t open like it does normally – the text “[Basic Paragraph]” just disappears and the selection field becomes empty. You then have to click a second time for the dropdown menu to open.

    This bug has been present for several years (unsure how long). It is present in both Windows and Mac versions of InDesign.

    Steps to Reproduce:
    1. Create a Word document and type some text in any paragraph style (the default “Normal” will do)
    2. Create an InDesign document and place the Word file; make sure “Show Import Options” is selected
    3. In the Microsoft Word Import Options window, select “Customise Style Import” and click on “Style Mapping”, then map the style used in the Word document to [Basic Paragraph]; click OK twice and click somewhere in the document to import the text
    4. Place the Word file again in the same way, using the cached Style Mappings which InDesign automatically remembers without changing anything (you can even deselect “Show Import Options” and skip that part entirely)

    Actual Result:
    After the second import, your document has two paragraph styles, both named “[Basic Paragraph]”, see screenshot. One is the built-in default style; the other is an erroneously created doublet and has the little ‘arrow-into-a-box’ icon to show that it is an imported/auto-created style. The text imported the first time is styled with the built-in [Basic Paragraph] style; the text imported the second time is styled with the imported ‘parasitic’ [Basic Paragraph] style.

    Expected Result:
    After the second import, there is only one paragraph style in the document, the built-in [Basic Paragraph] style. All the text in the document, both that imported in the first import and that imported in the second import, is styled with this built-in [Basic Paragraph].

    Any Workarounds:
    Every time you place a Word file, always enter the Style Mapping window and manually reselect [Basic Paragraph] from the dropdown menu for all styles that map to this style. Alternatively, after importing the file, delete the ‘fake’ [Basic Paragraph] style and when asked what to do with the text, select the real [Basic Paragraph] style to replace it.

    When you place (import) a Word document into InDesign, you can choose to use Style Mapping to map the paragraph and character styles in Word to their equivalents in your InDesign document. When you use this feature for the first time in a document, the mappings get stored somewhere and are remembered for any subsequent imports you perform in the same document; you can also choose to save your import settings, including Style Mappings, as a preset to use freely in any document.

    If you map any Word styles to the default [Basic Paragraph] style in InDesign, it works as… more

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14. hotkeys aren't working

    displaying high quality images
    export file

    The hotkey for both of these features is not working most of the time.

    Also, hitting enter for saving files in the save window isn't working either. But it does work in Illustrator.

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15. workspace problems in Indd 2020

    I am working on two major projects and have created my custom workspace that gives me the panels needed for these projects. After saving the changes made for the day and closing InDesign, upon opening Indd for the next session, the work space has been set to Essentials, even though the files that require my s=custom workspace are open. I go to the workspace menu and change the work space to my working workspace and it does change, but the menu still says Essentials.

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16. Anomalous character missing glyph in the Story editor – Serious file problems

    I report a bug regarding an InDesign document of an anomalous character that is found in the "Story editor", which has already been reported in older versions of Adobe Indesign.
    (OS version: BigSur 11.3.1)
    (Adobe InDesign version: 16.2)

    As you can see in the examples that I attach, the text presents problems and I believe it is caused (or highlighted) by the missing glyph signs in each line of the "story editor", which does not appear to exist in the text.

    The problem is not solved by making the file idml.
    I tried to fix it by copying the text and placing it in a new InDesign file, the result didn't change.
    Then I tried to paste the text into "Microsoft Word" and after copying it again I brought it to a new InDesign file and, in that case, the problem disappears (unfortunately, however, I cannot do it with the entire text of the book because it is too complex and I'd basically have to start the job all over again). So I think the bug is only referable to certain files.

    I also tried to create a new document by importing all the pages from the old one, but even this operation did not solve the problem.
    In addition to this anomaly, I also noticed that clicking in some places of the text (to insert text or delete it manually) the cursor is positioned more and more to the left of where I click (for example, if I click after the last letter of the word after which I want to insert a text, the cursor is positioned between the penultimate and the last letter of that word, it is very annoying on a long job).

    The same thing happened to my colleague in the department: another document caused many more problems than mine, especially on a certain page, whatever action he performed, the file often slowed down until the program was closed, it was very difficult for him to complete a job that was now in its final phase.

    Finally, as described at the beginning, I point out the links of the posts where this problem has already been reported:

    2018:
    https://community.adobe.com/t5/indesign/first-character-of-story-editor-and-notes-panel-displays-incorrectly/td-p/9549599/page/2

    2020:
    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs

    I report a bug regarding an InDesign document of an anomalous character that is found in the "Story editor", which has already been reported in older versions of Adobe Indesign.
    (OS version: BigSur 11.3.1)
    (Adobe InDesign version: 16.2)

    As you can see in the examples that I attach, the text presents problems and I believe it is caused (or highlighted) by the missing glyph signs in each line of the "story editor", which does not appear to exist in the text.

    The problem is not solved by making the file idml.
    I tried to fix it by copying the text… more

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17. Windows 10

    In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.

    This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.

    Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo Legion Y540.

    Processor Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
    Installed RAM 8.00 GB
    System type 64-bit operating system, x64-based processor

    Edition Windows 10 Pro
    Version 20H2
    Installed on ‎10/‎30/‎2020
    OS build 19042.610
    Experience Windows Feature Experience Pack 120.2212.31.0

    In Windows 10, when I close an InDesign file, and open another without closing InDesign completely, my keyboard functionality ceases to work. I have to relaunch InDesign.

    This happened on my previous laptop of 7 years, and now does the same with my new one which is 2 weeks old. I thought it was just because my old laptop was getting old, but since it's doing the same on a new computer, I figured it must be a bug.

    Using the latest Windows 10 20H2 version, latest InDesign to date of 7 Nov 2020 (v 16.0 x64), Lenovo… more

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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18. InDesign hangs/crashes while publishing InDesign documents via Publish Online

    Unable to create a URL from the Publish Online button. Does not complete task. Freezes at 98%. I have tried restarting (app and computer both) using a different file extension, etc.

    1. Indesign CC 2018 13.1.0 x64 Windows
    2. Click "publish online" from INDD or IDML file
    3. URL from the "publish online" command.
    4. Hangs out at 98% and doesn't produce a URL, but doesn't totally freeze the program. I can still use the program while this happens.

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    7 votes

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    9 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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19. object style override plus-sign when multiple elements selected

    Object style made. Works fine.
    Multiple items on page need same style. When applied to ONE item, styles menu looks "normal." When applied to multiple items, with items selected, the styles menu shows plus-sign after style name.
    All of "clear overrides" options tried. Does not fix. Cannot verify that use of style is correct if styles panel gives false feedback.
    In the past, earlier versions, I don't remember ever seeing this apparent conflict.
    MacOS 11.5.2
    InDesign 17.0.1

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    1 vote

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    1 comment  ·  Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue.

    We are going to review this shortly.

    --

    InDesign team

20. export to PDF failed in ID v16 with macOS BigSur

    I'm having problems exporting to PDF since the macOS Big Sur update 11.0.1 (the official one). I also updated to InDesign 2021 (v16.0) and the computer is almost new. It keeps crashing or freezes with the beachball every time I try to export. I have already tried the obvious, changing the preferences at the export panel and deleting the software preferences (with cmd+ctrl+alt+shift). I'm looking for a way to solve this. Please help!

    1 vote

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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